Copy Express printed a small order (12 copies of 280 pages each) for me. They took great care…read morethrough every step of the process and suggested several approaches such as best paper weight, best binding, best cover material, etc. Also explained how to keep the cost down. They offered the lowest price of all printing companies I contacted. I highly recommend their services.

I am working with Ben for the 1st time and he is so great! Not only is he extremely responsive and…read moreable to do a quick turnaround job for me, he called to walk me through how to set up the document for printing. AMAZING CUSTOMER SERVICE!

I'm extremely disappointed with the level of professionalism and customer service I experienced at…read morethis OfficeMax location, specifically in the printing department. Earlier today, I came in with a laminating job that I needed completed the same day. I made that timeline very clear from the start. Tyler assured me that the job would be completed by 4 PM, which is why I agreed to move forward and paid for the service upfront. I even tipped Tyler as a gesture of appreciation for good customer service, expecting that my order would be handled responsibly. Unfortunately, I later received a call saying that the job cannot be completed until Monday. This is completely unacceptable. I came to the store early specifically to ensure the job would be done today, and now my schedule and plans have been disrupted because of a lack of follow-through. If I had known from the start that same-day service was not possible, I would have gone elsewhere. What makes this worse is that this seems to be part of a recurring issue at this location. Several recent reviews mention service and reliability problems, which suggests this is not an isolated incident but a pattern. OfficeMax is a national brand, and with that comes the expectation of professionalism, accountability, and dependable service. Paying for a service, being promised a same-day completion, and then having that promise broken is unacceptable and undermines trust in the brand. I would appreciate it if someone from corporate could contact me to address this situation. Please provide the appropriate corporate customer service or escalation contact so this matter can be resolved. I hope this feedback helps improve service at this location, as experiences like mine should not happen at any OfficeMax store.

I stopped in here to complete some office work. I need it done at SAP and the young lady Yvette was…read moreso patient helpful with me. It took me a while to get through the screens on my MacBook in order to print out my work. She was able to take her time and help me. I looked around and as always every time I need office supplies and school supplies it's here!

I have worked with South City Print for over 25 years. They are no longer only a first class print…read moreshop, but a strategic marketing firm as well. They are knowledgeable in web design and other facets of social media marketing. And, they are easy to work with.

South City Print - 834 Tyvola Rd Suite 110 Charlotte, NC 28217 April 10, 2023…read more On behalf of the Broward County Business and Professional Women's Network and the Southeast District of the NANBPWC, Inc. we would like to commend your staff at South City Print. We held our 54th Southeast District Conference March 16 - 18, 2023, and received superb service during our stay. I was personally responsible for processing our print orders for various conference items including badges, evaluation forms, and reports. I found the assistance we received from your staff at the copy center to be exemplary. Your staff was patient and helpful, and all items were promptly delivered. Namely, Jane Bolan, remembered our project upon several visits and went above and beyond to help adjust some of our print jobs. She even offered information to locate possible sponsors in the area for future projects. As a result, we have recommended to our Charlotte Club, there in your city, to use your services. I have posted our commendation on Yelp and would recommend working with you for all future conferences and meetings in the area. Please advise all of your staff on their team's performance success. Thank you. With Great Appreciation, Nikki Baker, BCBPWN President #NANBPWC

Aaron was 5 star, and a complete professional. I normally have a lot to say with a few quips thrown…read morein, but this was just quality customer service. Something that I have seen less of recently. When people get good customer service they usually just go about their day, but when it's bad everyone has to know. So big shoutout to Aaron for not just giving the right answers, but also helping me self correct so the next time I come in I'll know what to bring.

It has been eleven years since I wrote this review back in 2009. At the time, it was my eleventh…read morereview on Yelp and that was more than fourteen thousand reviews ago. And back then, this location was across the street in a building now occupied by a medical office. Instead of printing up business cards, this time I am shipping a loaner laptop back to my customer. The young man at the counter pulled an appropriate sized box, weighed it with the laptop, obtained the address and provided a price. And yes, I did get the receipt that the package was delivered on time and signed for. Definitely not expensive but that's FedEx pricing and not really the store's pricing. And still, competitive with UPS - I checked. All the proper COVID protocols are being practiced with clear "stand here" markers on the floor, plexiglass partitions at the counter and masks required. [Review 14255 overall, 1579 of 2020, number 2690 in North Carolina.]

Employee's here are very lazy and have a care free attitude on the phone and in person. They seem…read moreallergic to providing any type of help and incapable of answering almost anything. Extremely disappointed with the poor customer service from the staff of the Belmont location. Upper level management from regional corporate UPS needs to do an investigation and provide more supervision because the employees are lacking severly.

The service here today was great However the owner helped…read morepack a box and chose to charge $11 versus offering a cheaper option This center seems focus on their profits over repeat business

Dynasty at this location consistently provides outstanding customer service. This is my second…read morevisit, and she has been extremely helpful both times with my printing needs. Henry was also very helpful. While the selection may be limited, the customer service here is by far the best I've experienced in Charlotte, NC. Definitely my go-to store!

I come here everyday to get things printed for My 9-5 or my business. Today I stopped by to get a…read morecouple things printed and Ben was so rude he made me not want to come back. He made it seem like I was a complete bother to him and that's just not the way to treat a customer. Not sure if his year is already starting off bad but I hope it gets better.

I used International Minute Press on South Blvd. the other day and couldn't believe what a good job…read morethey did. They were easy to deal with, fast and their prices were very good. Be sure to ask for Bob. He's got a great eye for detail and is very helpful with a rush job. I'd give them more than 5 stars if there were an option. Thank you Bob!

From the owner: Minuteman Press of South Charlotte specializes in digital and large format printing, direct mail…read moreservice, promotional items and apparel, signage, as well as graphic design services. At Minuteman, we are dedicated to providing quality products and exceptional customer service.

Wow! Joynt Ventures DELIVERS! Literally! I had a special project with a special timeline. I needed…read morea printer who could print a job early in the morning and deliver the copies within a couple of hours. Raven at Joynt Ventures gave me exactly what I needed and on time! Flexibility, quality, and reliability! I will go back to this company again and again. Five stars!

From the owner: Joynt Ventures' mission is to provide outstanding customer service to you by upholding the promise…read moreto deliver quality, be efficient, and by showing honesty through the work. No matter what! Joynt Ventures offers excitement and passion in the work for clients. With the drive and motivation, JV encourages you to check out our services (documentation service, candle making, bookkeeping, and tax preparation. From notarizing your documents to preparing your tax return, I assure you that I will Deliver on the Promise of keeping you satisfied and be the solution for your needs. Trust in Joynt Ventures and I will get the job done.