I first went to UPS at another location and they were going to charge me $1/ page to scan some…read moredocuments for me. Called this location and they told me 24.80..! The customer service was excellent and I will make this my new location! GREAT JOB

Anna from this UPS store is one of a kind. She was so patient and kind to my husband and I while…read moredealing with Amazon returns that went wrong every step of the way (Amazon's fault, not UPS). Her kindness was not just to us but also saw her be Kind to every other customer she interacted with while servicing us and our complicated return. Thank you for making a stressful return a little less stressful!!

Bianca blew my mind with her customer service. I needed to print labels for my business. She was so…read morepatient and thorough, walking me through every step and taking care of the printing process for me. I left feeling beyond satisfied. She helped me make labels to make my products stand out and she did it all with a smile. I will gladly return and I will call to make sure Bianca is in! She is truly a shining star.

Storefront multiple shipping center, a little cluttered and the guy behind the counter looked…read morefrazzled. He was on the phone and computer arguing with someone when he took my package which didn't give me confidence that it would get to the right place or sent at all. This was all unfounded-he was a major multitasker and my package was delivered immediately. Parking lot

I had a really disappointing experience at FedEx Office Print & Ship Center today. I stopped in to…read moreship a return and asked where I could find a clear plastic pouch for my shipping label. The associate told me I couldn't use the FedEx pak for ground shipping, so I asked what I could use. He handed me a plain white envelope with no explanation. Since it wasn't branded or labeled, I assumed it was complimentary or included--especially since nothing was mentioned about a cost. After I sealed my package, the associate scanned my label and only then told me there was a charge for the envelope. That's not how customer service should work. Basic transparency--especially around pricing--should come before a customer uses a product, not after. When I questioned it, the associate simply shrugged, which made the experience even worse. I don't typically use FedEx, and unfortunately this experience reinforced why. In the future, I'll stick with UPS or United States Postal Service, where communication has been much clearer.

Terrible service!! They're rude. It feels like I came in and somehow owed them something. I haven't…read moreseen such disgusting behavior in a long time

I went to Queen City Cobbler today in Mint Hill to get a few pairs of shoes repaired. They looked…read morebrand new when they were finished. I received exceptional and friendly service. I highly recommend them. Thank you Vitaly.

Vitali did an excellent job repairing my Birkenstocks! Within five hours, shoes that were almost…read moreunwearable were made good as new! Vitali is an expert cobbler with fair prices and I highly recommend his quality craftsmanship.

The gentleman Ahmed and his wife Dimple are always so friendly and helpful. Yesterday, I was in…read moreand out in less than 10 mins. I sent a package via FedEx, had copies made, and something notarized. Ahmed even gave me an extra plastic covering for my paperwork since it was raining. I have been there several times, and it is always great service!

Would give zero stars if possible Needed to mail a 8in x…read more10in back to Amazon The girl said there's a $1 charge to tape my preprinted to the box I told her I was on my motorcycle and has no cash Asked her to do me a 1 time favor She refused Very rude girl and not dressed as an employee Should be I have stopped 2 of my business from out printing reorders at this location. Wow. Just wow

I can't express enough how pleased I am with Mike and all the guys at PC Paramedics in Mint Hill…read more My issue was addressed promptly, professionally, and to my total satisfaction. I recommend them for all your electronic needs.

PC Paramedics saved the day for me! I'm from out of town and my laptop is crucial for work…read morepurposes. I opened it to find the keyboard wasn't working. I attempted to fix it myself but could not. I took it to them the next day and they identified a 'bug' even though I have Norton. William quoted me a price and was able to work with me when he saw the stress on my face. I left it and was called a few hours later to say it was done. It works better than it has in the last few years! Of note, they also mount TV's, cameras and have other services. I met a few other employees including the owner, all super nice. Highly recommend!

Great staff, great location, and amazing service! The team was friendly, efficient, and made the…read moreentire experience quick and easy. Highly recommend!

The General Manager, Camille, and his staff do an excellent job! They are all very friendly,…read moreprofessional and the customer service is terrific! The store hours are very consumer friendly, and it's a great place for not only shipping but Amazon returns also. I love this place!

Great business. We have used them for several big jobs. I know when I call them, I do not have to…read moreworry about anything else. They do what they say they are going to do. My builders and superintendents have high praise for them. Some of the most professional people we have dealt with in a long time. Prompt, courteous, professional and all-around GREAT SERVICE.

Great service! I requested pickup of cardboard boxes (way too many to fit in the recycling can)…read more They set me up for an appointment ASAP, that fit with my schedule, and they were in and out in minutes. Great value as well.

Nick helped me a lot with receiving and organizing my shipment to a show. His advice saved me money…read moreand a lot of nerves. 5 Stars.

The staff are always friendly and incredibly helpful. Always get the job done in a timely manner…read moreand with reliability.