Wow, a super friendly greeting (and I even met the dog) despite the fact that I was only dropping…read moreoff a prepaid package today. This is what matters. When they're really nice even though it's not a huge customer or profits, that's why I'll be back to Dilworth Packaging.

Best customer service in any industry I've received in a long time. Gladly sent my USPS package,…read morewas friendly and chatty and all around great! Customer service is severely lacking but not at Dilworth. I say by pass, fed ex, UPS, USPS and handle any shipping needs here.

The staff here are incredibly efficient and clearly understand the Uptown parking situation. Most…read morepeople are double-parked when they run in, and the team is very mindful of that--they move quickly and get you in and out with no dilly-dallying. The service is fast, organized, and professional. Just a heads-up: parking is basically nonexistent, so be ready to drop off your package and go. This isn't the place to linger. But if you need quick, efficient service, this location does a great job of keeping things moving.

Stopped in to send something work related. I don't usually do the mailings for our office, but with…read morethe Covid environment things are a little different than normal. I wasn't sure if I needed to create a mailing label or if they could do it for me, so I went in prepared to ask for assistance. There were three employees in the store who were all preoccupied doing other things, and no one greeted me when I walked in interestingly. Someone finally walked over and asked how she could help me after they finished discussing whatever they were talking about, and I guess she didn't see the envelope in my hand, so I told her I needed to mail a package. She had such a bad attitude unnecessarily, that was really offputting. She caught me off guard when she asked for my ID because when I normally stop in I'm just dropping things off and obviously no ID is required for that. She seemed annoyed that I asked why it was needed, which is funny since you work there and it's kind of your job to answer questions. She was not very friendly, was borderline rolling her eyes and everything else you can think of. It was very uncalled for. I tried not to reciprocate but that was not easy. I think FedEx needs to do a better job of training their employees in customer service, because whatever issue she had (or maybe she had nothing to be annoyed about at all) it had nothing to do with me - I simply needed help with a mailing. I've been in the store multiple times and have usually not had an issue, but I really do not appreciate her behavior towards me and it motivated me to write a review the minute I left the store.

I have been a UPS Mailbox Holder and Printing Services client for over 10 years. The staff is…read morealways friendly, accommodating, knowledgeable, and most important reliable. Having a personalized mailbox, I truly appreciate the warm welcomes, peace-of-mind security in|out bound delivery of packages, convenience, and affordability. Love the no box needed amazon returns. The In-House Printing Services is absolutely wonderful-- extraordinary customer service that is professional, dependable, and result driven. Thank you for all the advice|recommendations, and meeting those deadlines.

Charged nearly double! Robbed. Not only did employee number…read more176471 (no name given, no surprise) charge me an outrageous amount to ship two boxes a short distance, they also added inches to the dimensions, shifting the boxes into a higher pricing tier. Print out your postage and labels at home, or you are likely to pay $70 for something that should cost you $30 at this location. (They increased the box sizes and "billable weight" when keying in the order, be aware!!)

My business mail goes here through iPostal. They appear to be very organized and swift. It took a…read morelittle while to get my 1099 tax form that was mailed (didn't appear available for pickup in my account until March)... but that could've been on client sending late, I'm not sure? Overall, I enjoy this business and not only receive mail here but have also sent mail from here. They currently have a note on the door stating that they're expanding their hours and will be open Saturday mornings now! Even more efficient for me!

Left work early to make it by 5, got there at 4:45 and it was already closed!!!…read moreNothing bothers me more than a business that advertises they operate on certain hours, but actually DONT!

This review is specifically of the service that I recieved from Wuilson. That man is an angel. I…read morehad really had a crazy day that hadn't gone according to plan and had a disaster happen with my daughters 16th birthday banner elsewhere. Not only did he help me to get it done asap, but he was so unbelievably kind and empathetic. I would absolutely continue to use them for all my print needs.

The printing staff goes above and beyond and want to make sure your order is correct! I cannot…read morerecommend this location and FedEx for your business printing needs.

Been coming to this UPS store for years and it's always been the friendliest service. They…read moresometimes help with repackaging and Amazon returns are super easy here. I can highly recommend this store for any packaging and printing services.

This has been my go to UPS, especially for Amazon returns. They have a self check out for things…read morelike Amazon returns so you can avoid the lines and complete returns quite quickly. In addition the staff is super nice and even if there is a line for other things, mailing packages, etc. it moves rather quickly!

Thank you to Denise, I got my important documents scanned and sent to where they needed to go. She…read morewalked me through everything step by step because I am not good with a copier, a fax machine etc.!! So THANK YOU DENISE!!!!

Aaron was 5 star, and a complete professional. I normally have a lot to say with a few quips thrown…read morein, but this was just quality customer service. Something that I have seen less of recently. When people get good customer service they usually just go about their day, but when it's bad everyone has to know. So big shoutout to Aaron for not just giving the right answers, but also helping me self correct so the next time I come in I'll know what to bring.

It's my go to place in Charlotte for all shipping, notary and gift packaging needs...conveniently…read morelocated and one stop shop for all mailing needs..:can't recommend this place enough

There were 2 of these within the same area so i'm referring to the one that is inside the post…read moreoffice in founders all right across from the Barbershop. I went in last week to mail a small box that had 1 mug in it, less than 4lbs. I was charged $15 and change, not including tracking nor insurance and was told that USPS would cost me more. This morning I had to mail 2 mugs in the same small box, package was still less than 4 lbs, i sent it Priority mail, $50 insurance was included and i received the numbers to track the package for $7.50. Needless to say I got ripped off at Package Plus (1 small box with 1 -110z mug for $15+ compared to 1 small box with 2 -11oz mugs for $7.50) Clearly a rip off!!!

I have no clue as to how this place got a 1 star review. I've been multiple times and the employees…read moreare so wonderful and caring. Today I had a particularly great experience so I wanted to finally review and rate it. Ken was the man who helped me fully package and send my Father's Day gift to New Jersey! Outstanding customer service! Thanks so much!

Avoid this Postnet. Condescending and very abrupt employee. Patience is not a virtue to them,…read moreapparently.

First time @ UPS ...Absolutely Wonderful Experience…read more Today was my first time inside a UPS Store and i'm surprised to say I'm extremely satisfied with their excellent service. Overall it was a pleasure to talk with them with them. Their team was very professional and courteous! At the time i was looking to ship a very particular pre-owned watch. I was, at first, very scared to send such an expensive item but once I arrived and spoke with someone from the store they rested my mind. I took it in to be shipped on a weekend, that same evening i received an email with the tracking number and to my surprise, the watch arrived Monday morning, well-packaged. There are a lot of incompetence out there, this store is not one of them, it was a happy and friendly atmosphere and i can strongly recommend their services.

Always a great experience. The staff is always friendly and will handle long lines well. Alma was…read morevery pleasant.