I love the original older woman that works the front desk. She's kind and always will greet you…read morewith a smile and she will take her time to answer any questions you have and is gentle with your packages. But if you see Erica behind the desk run! She's rude and condescending. She likes to get under your skin and I think it makes her feel better. She throws your boxes like a football too. She gives you the most difficult time over simple requests. She likes to argue so don't engage with her. I despise when she fills in for the regular and will drive off if I see it's her car outside instead. Some people are just evil and Erica fits that profile.

there is only one woman that works here. her attitude is not great. I've come here twice and both…read moretimes I was told "we're closed" during open hours. I asked "Am I able to just buy an envelope?" Her is response is "No I need to go get some lunch".. Just pitiful. I understand not liking your job , but not doing your job is another thing, and being rude just tops off the whole thing. I won't be returning here.

My experience at this USPS location was okay overall. I went in to ship a drug test to a lab, and…read morewhile they did explain how to do it, the employee handling my package questioned me about whether I was sure I was following the correct process. I had already done my part and followed the instructions given to me, so I just needed them to do theirs. Instead, I felt like I was being second-guessed for no reason. The package was prepared a certain way for a reason, and the extra questioning was unnecessary--it just threw me off. I stopped by on 3/29/25 around 1 PM, and while nothing went terribly wrong, the experience could have been smoother if they had just processed the package without all the back-and-forth. Would I come back? Sure, if I had to. But I'd hope for a quicker, more straightforward interaction next time.

Horrible service , this bald headed lady with long lashes quit literally was refusing to give me my…read morepackage that my marine boyfriend had sent to me , I tried to give multiple ways to prove the package was mine and was met with the nastiest response and attitude. After embarrassing me in a line full of people. Don't come here and if you do be ready to be met with the worst customer service known to man. They all hate their jobs and it's apparent.

I used to love this location as it opened at 9 am till midnight, then reduced to 5 pm. Today, I…read morewas in a hurry to work and planned on to stop by. What the hack this location was just shut down wef today, when I wanted to mail something before I went to work. Tomorrow is Sunday then my package would be held for 2 more days. My closest Post office doesn't open till 9:30 am, closed for lunch for 3 hours. Wondering if they want any business. Anyway, don't go to old airport Post Office.

Last Saturday, 12/14/24, I came to this location because a vendor I've conducted business with in…read morethe past had shipped a package to this old PO Box. Aside from mailing a package to Raleigh with an expected delivery date of 12/17/24 that's still not been delivered, I spoke to the same clerk I just had an unpleasant experience with. I gave her the tracking number for the package as the sender confirmed that the package hadn't been returned to her and per her research, the package was still at this location available for pickup. The clerk adamantly told me that the package had been returned to Baltimore though usps.com said that the package was still here. She didn't check in the back nor did she ask me to check at the blue door. She just blew me off the same way I asked if she had Toni Morrison stamps & she handed me Underground Railroad stamps, making a comment that she was closing at 4 pm; it was no later than 3:50, & my receipt confirms this. I was here today only because they stayed open later than the post office closest to me. Seeing how she was engaging with a customer ahead of me in line, something told me to check my tracking number again. The package was JUST returned to sender on Thursday, 12/19/24. When I told this to the clerk as I was shipping an envelope, she said nothing. No apology. Just nonchalantly handed me my receipt & mentioned that the tracking number was on the receipt. Someone higher than the Postmaster for this location needs to get her asap & clean house from top to bottom! The service has been horrible for YEARS with the exception of 1, 2 people at the most. How they are allowed to continue this long is truly diabolical!

This is my go-to local post office, and for everyday mailing needs, it really checks all the boxes…read more Parking is easy, the location is convenient, and the facility feels clean, well-lit, and safe--which matters when you're running errands on a tight schedule. One of the biggest highlights for me is the self-service postal kiosk (that do-it-yourself machine that weighs your package, calculates the postage, and prints the label right there). It's incredibly easy to use and, best of all, it lets you skip standing in line like cattle. That alone makes this location worth visiting. They also have drive-through mailboxes, which is another huge convenience. You can drop off letters without even getting out of your car--perfect for quick stops when you're on the go. On the occasions when I've needed full-service help--like sending certified mail--the wait hasn't been bad, and the staff has been friendly and helpful. That makes a difference. My one wish: It would be great if they added another self-service option to purchase Forever stamps without having to stand in line. That would make this place just about perfect. Bottom line: Convenient, efficient, and staffed by friendly people. If you're looking for a reliable neighborhood post office with easy parking and modern self-service options, this is a solid choice.

Wow they are SO unbelievably rude in this place! I wasn't gonna leave a review because you never…read moreknow when someone is having a bad day, but after a second instance of blatant hostility I had to share this experience. I run a small business and ship all my items with stamps to save shipping costs. Both times all I needed were stamps and both times the employees were so snarky to me for no reason. I asked if they could weigh the envelope and let me know if it was too heavy for one stamp to which the lady behind the counter thought it was a good idea to just bend the envelope completely?? She snarled something about it needing a special stamp. A few people have told me before that because the envelopes aren't completely flat, they would recommend a special stamp, but I haven't run into any issues shipping the way I do. I repeated my original question about the weight and she just handed the envelope back to me without weighing it. So yeah i'm not coming back here again! I just moved to CLT too..talk about a warm welcome.

I had no idea there was a post office right here! Not just accessible, but with so many convenient…read moreservices... thorough care, responsive, and with a smile. I'm so appreciative.

Great location. Clean. The gentleman was nice. They take…read morecash and checks only. If you want to travel back to the 80's, this is the post office for you! I ended up going to Fedex two blocks away, which thankfully accepts credit cards.

Very friendly pharmacy. If you love a neighborhood feel, then this is the place for you. This is…read morewhere everyone that works here is friendly. Once I moved to the area I made the switch immediately. They also offer postal services too. Pretty cool...

This isn't an official USPS post office, which is why it's awesome. I come here to ship my Poshmark…read moreshipments. The workers are so nice, they put together the box, tape the label to it, and give me my receipt. And unlike the real USPS locations, they are nice and don't exude a bad attitude. I went to the post office on McDowell once and had the opposite experience there so I will never go there again.

I called because I drive by the address and did not see a sign. The clerk that answered the phone…read morewas loud, rude and became Agitated because I asked her where exactly was she located I said on the map it shows Wells Fargo and she said there was no Wells Fargo nearby. She began to yell at me and said that they're on the corner of fifth and sixth Street I told her thank you and goodbye I will try again. I may go out of my way just to find another location I don't appreciate being treated this way.

This is in the basement of the 2 Wachovia (soon to be Wells Fargo) tower. It can be accessed from…read moreTryon or College streets, thus my giving it two addresses above. Open M-F and closed on Federal holidays. Three people work there and there are two service windows--but rarely are workers at both windows. Wait times can be long, especially at lunch and end of the day. NO Debit/Credit accepted. They also do not offer delivery confirmation. I can get there without going outside, so it is a plus in bad weather, but wish we had a full service PO within walking distance Uptown.