Great service today, dropping off a large package to be shipped. The lady who helped me was…read moreefficient and on top of her game, getting my large box weighed (38 pounds!) and offering options to get it where I need it to go at various price points. Awesome. The store is to the right if you're facing Harris Teeter and they do have some 15 minute parking spaces in front.

Be aware that this is a locally owned store. Therefore they can adjust their shipping rates as they…read moreplease. They charge DOUBLE what the UPS online shipping calculator comes up with, DOUBLE!!! Create your own shipment, print the label, drop it off and save a lot of money! In addition of gouging prices, the are rude and unfriendly.

I stopped in here to return some unwanted Christmas gifts. While we tend to buy lots of "They'll…read morelove this!" presents, we've also gotten better at "I don't like this one" responses. There are quite a few that work and because of Amazon's free returns, quite a few that don't. It all balances in the end. With a handful of boxes and a bunch of QR codes, I stopped in here. The clerks were pleasant, appreciative of the business and organized in ensuring that everything got scanned and now I have a receipt. A little while later, my wife and I each had our Amazon credits. Super easy! This UPS Store is easy to access and they have dedicated parking. They also have all the other stuff you need for packing and shipping and printing and copying. [Review 1 of 2025 - 4008 in North Carolina - 23575 overall]

Yesterday was the last straw dealing with this location. Every time I go in and I don't get Seth…read moreit's a non welcoming environment, have to pay to tape up a box, and God forbid you ask a question. I had 5 Amazon items to return and the guy kept telling me I needed a "code". Kept repeating himself and wouldn't offer additional help. I left and went to the Colony location and they knew exactly what to do and helped me with a smile and professionalism. if you go to this location only work with Seth!

I stopped in here, because I was next door at Wallbearers, to ship-return a few boxed items to…read moreamazon. They were helpful and friendly and taped my boxes shut on this day and a few later trips. Previously, I had stopped in and the girl behind the counter wanted me to purchase a roll of tape to seal one package closed before shipping, so I walked over to Walmart bought the tape and took care of it myself. But every trip since then they have provided full service without question. I love this UPS!

This is my third visit to the neighborhood UPS and I plan to never return. The customer service is…read moreHORRIBLE! If you're black please expect to be ignored, and please check the quality of your prints and laminations. I had the same guy each time, myself as well as another customer (black) had to ask if he was on a break because he acted as if we were there bothering him. He's rude and really should change his profession. Chris on the other hand is very professional and a great demeano.

The Notary Kim was helpful, friendly and incredibly kind! She went above and beyond to make sure my…read morepaperwork was taken care of! Great service!

Make sure to call ahead to see if all services are available. Their website explicitly mentions…read morethat notary services are open on Saturday for the convenience of their customers, but when I arrived I was told there wouldn't be a notary there until Monday. 2 stars because the guy running the counter was pretty great.

It's my go to place in Charlotte for all shipping, notary and gift packaging needs...conveniently…read morelocated and one stop shop for all mailing needs..:can't recommend this place enough

There were 2 of these within the same area so i'm referring to the one that is inside the post…read moreoffice in founders all right across from the Barbershop. I went in last week to mail a small box that had 1 mug in it, less than 4lbs. I was charged $15 and change, not including tracking nor insurance and was told that USPS would cost me more. This morning I had to mail 2 mugs in the same small box, package was still less than 4 lbs, i sent it Priority mail, $50 insurance was included and i received the numbers to track the package for $7.50. Needless to say I got ripped off at Package Plus (1 small box with 1 -110z mug for $15+ compared to 1 small box with 2 -11oz mugs for $7.50) Clearly a rip off!!!

I was going to write a scathing review, actually wrote and erased. I am only going to suggest…read morecustomer service training. Service is not about the staff but the customer experience.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

I stopped by to check the status of my lost package. Before I went to this location, I called…read morecustomer service. They told me to check this store to see if my package was there. However, I encountered a very rude elderly lady at customer service. She didn't even want to check my tracking number and seemed unhappy with her job. She repeatedly said the package wasn't there before even using my tracking number. If you are not happy with your job, find something else that suits your attitude towards customers better.

The ladies at the front are so rude . They act like they don't want to be there at all. You can't…read moreeven understand what they say because they mumble. Have more respect in your job and yourself and just be pleasant . act like you want to be there! Granted I just drop off or need a receipt for a package , makes me not want to use that location . Just unpleasant .

Expensive and always trying to over charge. FedEx is a better option or the post office.read more

A quick stop here to drop off a pre-paid Amazon package while I was in the shopping plaza for other…read moreerrands. The shop is tidy and organized, the gentleman who took my package was polite and I had no issues. There is reserved parking in front of the store. It is located in one of the center buildings of the shopping center, facing the Harris Teeter. [Review 12879 overall, 195 of 2020.]

Charged me $10 for having a package shipped to the location even though I'm a MyChoice member &…read morehave previously done this before free of charge. Wouldn't work with me at all unfortunately.

From the owner: The UPS Store #7634 in Charlotte offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

I went into attempt to send something overnight, which he told me wasn't a possibility and that was…read morefine. I was prepared for Monday. The whole time I felt rushed, he would say things to me like well. You're gonna have to use our packaging and then just stare at me until I asked a question instead of just explaining it he was in a very bad mood. His energy was extremely negative. I've been in this location a couple other times and he's always been very quick moving, but never this brash and unhelpful.

There was three employees that were at the front desk area two were helping customers one was at a…read morecomputer. The one at the computer did not care to answer any questions or help anyone. The self-serve area was not stocked with items needed for self serve so you had to request help. This is what happens on a regular basis at this FedEx office. Just awful.