This company is directing calls to my cell phone. If you call the 704 number listed on their…read morewebsite you will not reach them, you will reach me instead. The company is acting under false information and I do not appreciate getting 20+ calls a day from unhappy 'customers' missing packages etc. IF this is a legitimate company correct your mistake. I will report you to the police.

From the owner: We are the best in packaging, shipping and multiple services in the city of Charlotte…read more Somos los mejores en el envio de paqueteria y servicios multiples en la ciudad de Charlotte

There was a line and they were renovating but still wasnt a long wait for me to drop my package off…read moreand pay. They were also very nice

I requested the most economical shipping option. She informed me that the cheapest would be $40…read more However, after I declined, she surprisingly offered it for $15. What a scam! I'm sending this to corporate.

Charged me $10 for having a package shipped to the location even though I'm a MyChoice member &…read morehave previously done this before free of charge. Wouldn't work with me at all unfortunately.

From the owner: The UPS Store #7634 in Charlotte offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Thank you to Denise, I got my important documents scanned and sent to where they needed to go. She…read morewalked me through everything step by step because I am not good with a copier, a fax machine etc.!! So THANK YOU DENISE!!!!

Aaron was 5 star, and a complete professional. I normally have a lot to say with a few quips thrown…read morein, but this was just quality customer service. Something that I have seen less of recently. When people get good customer service they usually just go about their day, but when it's bad everyone has to know. So big shoutout to Aaron for not just giving the right answers, but also helping me self correct so the next time I come in I'll know what to bring.

Great service today, dropping off a large package to be shipped. The lady who helped me was…read moreefficient and on top of her game, getting my large box weighed (38 pounds!) and offering options to get it where I need it to go at various price points. Awesome. The store is to the right if you're facing Harris Teeter and they do have some 15 minute parking spaces in front.

Be aware that this is a locally owned store. Therefore they can adjust their shipping rates as they…read moreplease. They charge DOUBLE what the UPS online shipping calculator comes up with, DOUBLE!!! Create your own shipment, print the label, drop it off and save a lot of money! In addition of gouging prices, the are rude and unfriendly.

Shipping box = $10…read more Total price to ship the box across the country via ground = $78 No stress, no mess. Dropping off your stockpile of gifts and letting the store measure, pack, label, sort all that crap out and ship = priceless!

The Staff are incredibly helpful and pleasant. Notary was available immediately. This is a great…read moreplace for me to drop off my UPS packages; - I have a lot of confidence in them. Fair prices - You get what you pay for you. Indian Lady was so sweet and kind!

I called first to make sure they provided the service I needed. They did...yay. I drove over and…read morewas able to part close to the entrance. They have 15 minute, 2 hour and no marked parking. It was active but not too busy. The young lady knew who I was when I came in. I emailed my documents and they confirmed receipt and got the work done in real time. I didn't have to come back in hours or the next day which was great. I needed boundaries documents so I was glad to get in. I would use this location again if in the area. I live a distance from here but it was convenient based on my location at the time. I actually called about to office supply places and they were all far away or out of the way. Good service and efficient.

This is one of my go to UPS Stores. Customer service is always on point and even though they are…read moreoften busy you never wait too long. They offer printing for labels if needed and have packaging items as well. If you're in the area and need to mail something or an Amazon return I recommend dropping in.

FedEx Home delivery was a disaster after my driver Jorge decided to be lazy and not deliver my…read morepackage, claiming I was unavailable...when I was home all day watching him deliver around my house on the delivery map, smh. Needless to say, I chose to pick up my treadmill at the nearest FedEx office because I didn't want to risk it not being delivered again. The two Black women in the store were so helpful! One even helped me carry it all the way to my car! Women can do it all! Thank you, ladies!!!

I initially throught that staff would be friendly and helpful; They roped me in and I would return…read morea few hours later - Only to find a sign on the door that they were on Lunch Break; - So, I waited around like a fool for 20 minutes. Things would be out of control. Why would you take lunch at the close of the business day? Gal working the store was solo and not helpful. She actually made me feel uncomfortable, getting all up in my business about what I was shipping. They are a little pricey. I was happy my package made it up to Staten Island; - Anyways - they had all the services that I needed/requested. I laminated a few items - I suppose I will be back; - But, the location in SouthPark is way better.

I made an appointment yesterday to come in today for my I-9 for work and it was easy breezy! I'm…read morenot sure where the negative reviews came from. There only was one employee working, I didn't get the name of the lady but she was nice and made small conversation. I expected to be there for 30 mins but was in and out within 10-15 mins due to waiting for customer ahead of me but still! I would definitely return for whatever services they offer. **Sign on door says 2 customers in at a time due to COVID

My business mail goes here through iPostal. They appear to be very organized and swift. It took a…read morelittle while to get my 1099 tax form that was mailed (didn't appear available for pickup in my account until March)... but that could've been on client sending late, I'm not sure? Overall, I enjoy this business and not only receive mail here but have also sent mail from here. They currently have a note on the door stating that they're expanding their hours and will be open Saturday mornings now! Even more efficient for me!

Good customer service is so hard to come by these days, but I've had a wonderful experience with…read moretwo different employees here. My go-to spot for returns and shipments!

It was a quick in-and-out service at this location. This location is bigger than most. The staff…read morewas energetic and readily available to answer my questions. Parking options are great since this location is within a bigger shopping center.