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    The UPS Store

    3.1 (18 reviews)
    Closed 8:00 am - 7:00 pm
    Updated a few days ago

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    Services - The UPS Store

    Document binding

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    Recommended Reviews - The UPS Store

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    1 year ago

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    6 years ago

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    2 years ago

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    1 year ago

    Friendly helpful employees. Had a large Amazon return. They helped unload and move into the store.

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    1 year ago

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    1 year ago

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    2 years ago

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    4 years ago

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    5 years ago

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    6 years ago

    I go to this location often to return items purchased on Amazon. Very helpful and quick service.

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    4 years ago

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    7 years ago

    TThese couldn't be less helpful if they tried. Grumpy and down right rude. How is this even a business??

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    9 years ago

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    9 years ago

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    7 years ago

    Worst service I've seen. They simply refuse to ship your packages. Just drive 2 miles and get a much better service.

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    8 years ago

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    10 years ago

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    8 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I don't bring things back often from Amazon and I didn't have the box fully taped and I didn't know I had to print the label off ahead.

    Mentioned in 3 reviews

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    The UPS Store

    The UPS Store

    (33 reviews)

    The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

    I am writing to report a concern regarding the service at one of your locations:…read moreThe UPS Store #6144, 9935 Rea Rd D, Charlotte, NC 28277. On July 17, 2025, I visited this store to print a document. Instead of using an official UPS system or secure platform, the staff asked me to send the document to a Gmail account: store6144@gmail.com. Additionally, I was charged a $2.95 "File Access Fee" just for retrieving the document from the email. This raises serious concerns about privacy and data protection: * Does UPS authorize its franchise locations to use Gmail accounts to handle customer documents? * What protections are in place for customers' information when documents are sent to and accessed through a third-party email service? As a customer, I expect higher standards and stronger safeguards when handling personal or sensitive documents. I respectfully request that UPS investigate this practice and clarify its policies regarding secure document handling at franchised locations.

    The UPS Store - shipping_centers - Updated May 2026

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