I had an amazing experience at Postal Annex! I originally reached out through Yelp with a question…read moreabout their notarization services and was honestly surprised when they replied within 20 minutes. That level of responsiveness already told me they care about their customers. When I went into the store, I was a little unsure about the notarization & apostle process, but the employee took the time to thoroughly explain everything and walked me through the entire process step-by-step to make sure I submitted my documents correctly. They were patient, professional, and made something that felt confusing incredibly simple. Even better, after submitting the documents, I had everything processed and back to me within 48 hours. The whole experience was smooth, efficient, and stress-free. Excellent customer service, fast turnaround, and very knowledgeable staff. I highly recommend Postal Annex to anyone who needs notarization or shipping services. I'll definitely be coming back!

Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

The people at Postal Care are so helpful and efficient. I come here regularly to drop off packages…read moreor get supplies. (They also have a notary!!) Prices are fair, and they will even tell you where to go to get things they don't have. No one asked me to leave this review, I was just inspired by the excellent customer service I have received and cheerful attitudes I have witnessed from the husband and wife owners. Support local business!

I've been using this place for many years and always feel welcome when I walk in! Incredibly…read morehelpful and know their business well. If you're looking for a nice family run business that takes good care of customers, this is the place!

The service at this location is incredible. Each time I've come here the staff has gone above and…read morebeyond to help with my packages. Just today, I needed to return my RentTheRunway bag and the zipper had broke. Andrea diligently taped the entire bag-- essentially laminating it to ensure it returns sealed and without issue. The staff here is the best.

I had to ship a very small package from San Jose to Placerville area, approx 2.5 hours away. I was…read moretold by the employee that it should be there in 3 days. Eight days later the package has still not been delivered because for some reason UPS rerouted it to Illinois. I went back to the store to ask for a refund and was told since it not shipped express they could not guarantee when it would be delivered and had I shipped it Express they would then guarantee delivery. My package was their smallest padded envelope folded in half and it still cost me $43 to ship. The store manager told me the rules are "from corporate" and not his store. I will not use that store again, period. He didn't even bother to offer a partial refund but said he cares about his customers. I think not!

Amazing service packaging my Mac Studio Display for cross country shipping. I had queried several…read morebusinesses, and Mail Station was not only the most responsive but also offered the most competitive pricing. I was very worried the monitor would get damaged in transit because I did not have a shipping box (only the original box), so I paid for full insurance and provided clear instructions, dimensions, and pictures, and Emily went above and beyond to accommodate by customizing an outer box, including cushions, peanuts, and bubble wrap, and labeling the outside to ensure careful handling in transit. The monitor arrived safely and undamaged! Even the box was in good shape -- see before and after photos. Mail Station's attentive packaging of a high value item ensured careful handling in transit and safe arrival! Highly recommend!

I've been here a couple times to drop off some packages as well as get some supplies and the guy…read moreworking behind the desk is awesome, I highly recommend

They list themselves on Google maps as providing money order services, yet they do not actually…read moreprovide that service so if that's what you are looking for, skip them

Came in needing some documents notarized and Kanise was wonderful to work with. She was super…read morepatient with my family and I while we had to make some updates to our documents. They take walk ins which is nice and 100% recommend them for any notary needs.

I was here for a drop off. The person helping me seemed a little overwhelmed since the UPS truck…read morewas there for a pick up at the same time but it was all good.

Great help in store! Several customers came in while I was there and the sole man behind the…read morecounter was able to efficiently process returns with friendly service.

Robert and Victoria went above and beyond to help me process a return--she even walked out to the…read moreUPS driver who was about to leave to make sure my package made it on the truck.

Very clean and lady gave very polite service. Will be my preferred place to go in future.read more

I love their new self-serve Amazon drop off! Only complaint is that your items can't be too big--…read morethe poly bags they have that you can put your items in aren't very big. So you have to get in line for larger Amazon returns. Other than that, this UPS is pretty standard, I would say. I always come here because it's the closest UPS to my house. But they do seem to move fairly quickly which is more than I can say for other UPS stores I've been to in the past. I think they also have notary services, which is convenient

Everyone that works here is unhappy. They always have scowls on and act like they're doing you a…read morefavor scanning your items. I always dread the attitude here and unfortunately it is the closest one to my house. Inside needs a renovation too

Wendy & Jasmine are simply awesome ladies in every regard. From the very moment I first walked in,…read morethey treated me like a valued customer & talked to me like family. Yesterday I had 3 large packages to drop off (each weighing 45-55 lbs), through a 3rd party company called Pirate Ship. Which extends UPS ground freight rates to normal people like myself, that don't own large business. From start to finish, these 2 lovely ladies made sure I had everything I needed & was taken care of every step of the way. Clearly explaining how to properly get everything taken care of. I'm extremely grateful for these women. They took the time to treat me like a valued customer & showed that they actually cared about me. In todays world, finding people like this is extremely rare. THANK YOU & I REALLY APPRECIATE YOU BOTH Wendy & Jasmin... ! :)

Quick & friendly service last night. I am SO thankful to have a pick up here with some retailers so…read moreI don't need to worry about theft! Tip, don't wait until the last minute like the lady last night who had a gazllion packages right at closing lol.

I appreciate the flawless copies of a critical set of documents. A grateful shout out to Tad for…read morehis help.

I went to mail some documents and learned they do not ship to PO Box addresses, that in and of…read moreitself is ok. But when I asked the rep if he meant they don't mail to P.O. Box for express and if they could send with a regular envelope he mocked me sarcastically. It was a genuine question and I was not being rude in any way. Super uncalled for