I usually do my own mechanical work, but I didn't have the time and hoped I could trust The Rustic Wrench to handle a simple A/C issue. The system worked fine -- it just wasn't holding Freon and had a leak that needed to be fixed. Instead of diagnosing the leak properly, RJ tried to upsell me on replacing the entire system for $2,600. That's ridiculous when all it needed was a proper inspection and the specific leak repaired. It felt more like a sales pitch than honest auto work. I won't be going back read more

After the Dealership quoted $3000 for a rear brake replacement on my Mercedes, I took it to The Rustic Wrench. All the positive reviews are accurate. These guys are honest, professional, competent, and their prices are more than fair. Highly recommended. read more

They were great! Their response time is spot on and they took care of my car quickly and efficiently. As a bonus, the charges were quite reasonable. So much better than going to the dealership. read more

Great customer service. Great company to get services done on your. Hope you all have a great day and I strongly suggest this company.

Took my 2015 Lexus RX to The Rustic Wrench because it was making a rattling engine noise. The techs found that my water pump was bad. Quick evaluation and fair price for repair and we're back on the road quiet as can be. read more

Rustic Wrench did reach out to me, same day, but I already choose another shop. I really appreciated them getting back to me so quickly.

I reached out to them to look at my AC and for a oil change. They were fast and a great value. read more

The Rustic Wrench - A building with metal siding features a door with a sign for auto repair and a 24/7 drop box, viewed from inside a vehicle. - Auto Repair Near Me - Apache Junction, Arizona

If you were looking for an honest place to take your vehicle ? Let me just say you have found the right place.!! These guys are great. They don't try to sell you on every little thing. Very customer service oriented. I highly recommend. read more

The Rustic wrench is a competitive and comprehensive auto repair location. They also do many other things trucks RVs, etc. They are not right off the road but worth the trip. Some of the prices quoted to me by other entities or sometimes 10 and 20% higher or more, I made an appointment completed the work on the time promised. They did a thorough inspection and noticed other options as well, but did not pressure me to immediately have them performed. Overall, at this point a good job. read more

Tucker made the whole process for an oil change and filter replacements painless. I was able to drop off my car and pick it up in just a couple hours. read more

I just brought my car in for a coolant leak and this place definitely gave me a bad deal. They at first told me I need my hoses and some caps replaced (ex: radiator cap) because the seals were bad, and told me it would be $700. I told them to move forward with what they need to do since I do not have the parts or tools right now to fix it myself. They called me again a few hours later saying something else was wrong (I apologize I am blanking on the part) and that now the total is up to $1200. I said "just fix the leak so my car doesn't leak and overheat and don't do anything else". So they are finishing their install and some guy calls me about air being trapped in the system and I might not get my car back that night. I was understanding and said "ok." Not even 5 minutes later another guy calls me and says "yeah, your car is still overheating I think you need a new thermostat" to which I replied "how much is that?" He then said "$2000+ (don't recall exact quote but it was over $2000). I said "No, as long as the leak is fixed I'll fix that later. Picked up my car shortly after and thankfully the leak was fixed after poor communication and quite the up-charge. I have since looked through my engine all parts look the same other than maybe one hose. So I am curious how much they actually fixed or they just pay their technicians a crap load of money an hour, either way I don't recommend and I am bummed because from reviews this place should be good. They have a nice shop but it is out of the way and out in the boonies, so be aware they might try to drag you along for all you're worth. read more

My husband and I chose to take our truck here because it had such great reviews. BIG MISTAKE. We were told, and I have in writing, that the diagnostic would be free to figure out what was going on with the AC. That was a lie apparently and the person we talked to said he didn't offer it, so he couldn't honor it. Not to mention that they charged us $400 to tell us they THINK they know what's wrong, but would be another $1000 for them to continue investigating and POSSIBLY fix the problem. I do not recommend this place to anyone and will not be going back. Also, the truck now has small spots of paint damage all over the front of it which was not there before we dropped it off and we're just hoping we can get it off. read more

After hearing about how great this place was on Facebook, I decided to give them a try. My truck needed a front brake job, including new rotors, so I contacted them through Yelp. Thomas responded to me immediately, and his price quote was more than fair. I scheduled an appointment, and crossed my fingers..... The shop is a bit off the beaten path, but it was well worth the trip. The guys were super friendly and accommodating. The waiting room was clean, with complimentary coffee and water. A soda machine is there as well. The work was done in a timely manner, and I am very happy with my new brakes! Will definitely be giving them more of my business in the future. Although this business is only a couple of years old, the folks at Rustic Wrench are highly experienced and competent in their work. They have an honesty and integrity which can be difficult to find in the automotive repair industry. Give them a try - you will not be disappointed! read more

I was in from out of town and discovered my mom's air conditioning didn't work. She had a quote of 1400 dollars, which seemed to be really high. I looked around and found this shop. I will admit the first thing that made me call was that it was veteran owned. That is important to me. I contacted them and received a quote that was much more reasonable. The staff is really kind and very helpful. It is a busy shop and I would suggest making a reservation for routine repairs. However, when I explained I was only in town another day, they were able to work me in the next morning. They had a few classic cars in the shop being worked on. That should tell you they do good work. The classic car crews do not let just anyone work on their cars. It is a little out in the bookies, but make the drive. The work was done on time, on budget and done professionally. I am very happy I found them. read more

The Rustic Wrench - Auto Repair Near Me - Apache Junction, Arizona

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Thank you! This is for a 2017 Toyota Tacoma 3.5L and I need front and rear shocks. Prefer Bilstein shocks. Could you give me a quote please?

These guys and hand down pros! I had just gotten some work done at a high end dealership in Scottsdale and something didn't feel right when I accelerated. I pulled into the Rustic Wrench and they quickly pulled my truck onto the lift, right away Mike & Thomas the owners had me come out to look at missing bolts on my u-joints that holds my axel onto the truck. They grabbed some new bolts and tighten everything up. They saved me from getting into a major accident. Great service! read more

The Rustic Wrench - A detailed view of a vehicle's mechanical part, showing bolts, metal brackets, and connecting pipes, likely part of the suspension or engine system. - Auto Repair Near Me - Apache Junction, Arizona

UPDATE: Just came back with another job for the team here, still experienced the same great service with the same customer care as before. The job was done in a timely manner. I can't recommend this place more highly. Despite always looking so busy, they had me in and out in 24 hours. read more

#Therusticwrench gets five stars I dealt with Dawn who provides spectacular customer service. She could own the company or just work at the front desk she made me feel welcome made me feel like somebody was going to take care of my car completely and that I was in great hands. Additionally the cars owned by a Marine So here's to the their anniversary today. When I got into my car I noticed there was oil on some of my interior from the tech I called the office and they had a detail company come out to my house. This is what Customer Service is all about and why I'll go out to them again for additional work on my vehicle thank you and great pricing too. #Therusticwrench read more

The Rustic Wrench - Office Check in Area - A reception area at The Rustic Wrench auto repair shop features a black office chair, a computer setup, and a logo on the wall. - Auto Repair Near Me - Apache Junction, Arizona

Overall I'm happy with things. A little more pricy than competition, but it is what it is. They got me in and out in about 90 minutes.

I took my 1938 Chevy Master Deluxe to get 6 things to be repaired it stay in the shop for 2 months, brake light ( still doesn't work,) transmission casket ( still leaking) front brakes replaced fender was scratched the only I found it when it was when washing my car found the it. Had to take back 4 times and different mechanics work on it and they put a new spider fuel system was leaking and put the wrong one . After $5000 dollars car still not running right read more

I had a unique request and ask if I could get Truck Camper support braces transferred from one truck to another as I sold my truck camper. Time was important as the buyer had driven from Georgia and wanted to minimize the time he had to stay while picking up the camper. I ask Rustic Wrench Mike the owner if he could do it. He said, it's only nuts and bolts and sure. They got us into the shop at open and turn to quickly and efficiently to transfer hitches and mounting hardware to secure the camper to the new truck. Went well and both parties were happy with the results of the Rustic Wrench work. Thank you, Mike, for the owner for taking on our request and making it easy for us to finish the transaction. I will use a rustic wrench again. read more

The Rustic Wrench - Camper tie-downs were removed along with the super truss hitch. - A silver pickup truck with a camper shell is parked inside a garage, with a motorcycle and some equipment nearby. - Auto Repair Near Me - Apache Junction, Arizona

Outstanding evaluation and complete honest reply on the history of my vehicle for the work I wanted estimated..talked to Steve and as soon as my time schedule allows I will use Rustic Wrench I drove out to meet and take a look at the facility and was totally impressed with the organization and polite greeting and eye to eye conversation for the work to be preformed..good job Rustic Wrench read more

Beware! took my car in for an alignment a few months ago. Had a bald front tire. They kept me waiting for two and a half hours and said they couldn't do the alignment because I needed a whole new front end, over 5k in repairs. I was suspicious because I had just had my front end repaired, new rocker arms, whole works, two years ago for an accident. I took it to my regular mechanic (didn't realize they did alignments) and there was absolutely nothing wrong with my car. Nothing. $225, full service and alignment. I have a hard time trusting anyone anymore. The world is lacking integrity. Don't know where all the five star reviews come from for this business. Guess you don't know if you pay for repairs you don't need. UPDate; owner called. Very nice guy. He was very apologetic. And asked me to bring the car back, m read more

I wanted to update this just as quick as we posted the initial review. The following Monday after we posted our review, Thomas reached out to my wife and asked if we could bring the car back in to see what happened. After reviewing the car he contacted his dent guy which happens to be DENTLESS IMAGES. The dent just got fixed this morning and it turned out great. I would still recommend Rustic Wrench because mistakes can happen anywhere you go and not everyone is willing to correct their mistake but Thomas did. We our grateful for the brake service they provided. read more

The Rustic Wrench - This doesn't make any sense. - Close-up of a red, shiny surface with a swirl pattern and a white line encircling the area, possibly part of a vehicle or appliance. - Auto Repair Near Me - Apache Junction, Arizona

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I called during business hours on Monday and had to leave a voicemail, which is totally fine. I am a local to AJ and they are two miles from me and prefer to always support local businesses. I need to have my truck diagnosed and serviced for a check engine issue. Unfortunately I never received a call back to get scheduled so my review is purely for the lack of response. I can't speak to any of the service quality or experience other than unable to get contacted by this business. I'm going to try Firestone next to see if I can get my needs taken care of. As an update, the owner reached out and was able to explain they have had phone issues. They were able to get me in right away. The communication from there was great and they worked to get the issue with my truck handled, even with the warranty provider pushing back. I appreciated how this business responded and look forward to taking my truck here for all future maintenance. Highly recommend The Rustic Wrench! read more

***UPDATED REVIEW*** The owner of Rustic Wrench contacted me about my review and explained that it was a misunderstanding with the quote. I completely understand the misunderstanding and I took my vehicle to them to have the work done. Robert was very nice and accommodating. He didn't know who I was or that there had been a misunderstanding. He just treated me great anyway. These guys work hard, have a great business and obviously treat people the way they should. They had so many cars being worked on and to me, that says that you do great business! My hat is off to you gentlemen! Thank you for taking care of my needs and my vehicle! 100% satisfied and I will be sending anyone that I know of that needs work done on their vehicle, to you guys!! Thank you so much for everything!! read more

Got me in and out. No waiting, no issues after I left! We'll be looking forward to using them again

Easy to make an appointment, and drop off was easy. Rotate, align and balance on 4Runner went very well. Friendly and professional. read more

seems they are not interested is small jobs. I have materials and they apparently don't care to help.

I found them here on Yelp and was impressed by all of the 5 star reviews and the comments that people were leaving. My check engine light came on. It turns out I needed some O2 sensors. But I was in a situation where I needed the work done as quickly as I could get it done. They got my right in and did a good job. And they gave me a military discount. So now they have another 5-star review and a loyal customer. read more

Super fair prices, friendly, efficient. Highly recommend, worth the 25 min drive from Gilbert

Extremely friendly staff from the moment you walk in. They love yelp and have a coupon on here just to get you started. They have some great coffee choices, free wifi and complementary chapstick (WHAT??)... I got started with an oil change that includes tire rotation and inspection of the major components. I'll make sure to update the review as I return in the near future. Definitely get the word out and get some reviews on here and help a local business! read more

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STAY AWAY!!!!!! THEY WILL RIP YOU OFF!!!!! If could give negative stars it would be -5 I brought my sons 1989 ford f150 in because the rear pinion seal was leaking. I waited almost a week for an appointment. After speaking to the office manager when dropping the truck off on Monday morning she said they would let me know when it was ready to be picked up. Before I left I asked if they could give me a quote for replacing the clutch slave cylinder. After they have had my truck for over four hours I get a call from Thomas he informs me my rear pinion seal is not leaking and is in good working order... Thomas then tells me that my truck needs a radiator flush and a brake fluid flush and the front wheel bearings are loose, they will need repacking and new seals. the truck also needs the valve covers replaced because they are leaking and a oil change.... Here is where it gets interesting...... Not more than 2 months ago I replaced the water pump and flushed the radiator... Changing the coolant ..but yet I was advised my truck needed a radiator flush and coolant replacement.. I asked Thomas to give me a quote for replacing the valve cover gaskets and changing the engine oil and replacing the clutch slave cylinder.. Thomas tells me with all those things its just under $900.. I said great do it.. I explained to Thomas I needed the truck by Friday he replied I will have it ready Thursday.. perfect I get a call from the office manager saying that they might not have my truck ready till Monday or Tuesday after I had explained to Thomas very clearly I needed it by Friday... I then get a call from Thomas telling me the cost of everything is going to be over $1300 because he quoted me an external slave cylinder not an internal unit. all this after having my truck for over 3 days and having it up on a lift so they could tell me all of the other things I need to fix on my truck. I tell him nope don't touch my truck.. you have had my truck and looked at it for more than 3 days... so I tell him I will pick it up DON'T TOUCH IT... Thomas then proceeds to tell me they have already changed the oil and valve cover gaskets and I owe them $669 and some change... yes that's right for an oil change and valve cover gaskets! If you read the other reviews most are good EXCEPT the one where he did this same thing to a different customer.. A female customer...I feel the same as this customer does... lied to and taking advantage of.. save yourself the trouble and stay away from this business.... UNLESS YOU LIKE PAYING FOR THINGS YOUR CAR DOESN'T NEED!!!!! read more

The electrical problem on my car was a little more than they could handle, but they were honest, didn't charge me for the diagnostic, and recommended a shop that could help me. I will definitely go there when I have any other issues. read more

They are very nice and knowledgeable. They really worked hard getting the issues that my car had fixed.

I've taken my cars here from time to time and they've always treated me very well. Their diagnostic charge is very reasonable and their work is excellent. Never a problem with this group and that's always good news to me! read more

Not a big review poster but I can't help but recommend The Rustic Wrench. I was in desperate need for a last minute Pre-Purchase Inspection and they were willing to go out of their way to fit me in a spot. I was able to confidently purchase my 1st car through a private sale all thanks to them! Would definitely go there for my needs if I lived in Phoenix. read more

I'm new to the area contacted them online their response time was very fast, went in for my appointment, got me in and out in less then an hour even checked out a shaking I had in the truck. No attempt to sell me things I didn't need, just friendly fast service and very reasonably priced. read more

Finally have a mechanic close by that I can trust. They have always been very honest, fair and taken great care of me. The owner checks in on me personally after my services or repairs and makes sure all is good! Great personal touch that will keep me coming back! If you're looking for a good, honest mechanic look no further! read more

I was looking for a go to for vehicle issues. This place didn't disappoint. Everything was thoroughly explained before service began, and they even gave me prices for other things that they came across that are in need of fixing. I never once felt I was pressured into anything, Pro service. I will be back. read more