Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

I took my 2013 Ford Edge in because the brake pedal had a lot of travel in it. I had done some…read moreresearch and was told that it was probably air in the lines or something simple like that. I also found out that if you pump up the break pedal and it holds, it probably not the master cylinder, which makes sense. I told the guy at the counter I didn't want to spend a lot of money on it because it's an old car with a lot of miles on it, but I still use it as a backup. It's worth maybe $3,000. So I left the car and got an estimate a couple of hours later with $7,500 worth or recommended repairs, including a new master cylinder, brakes shoes, new hoses and tires, system flushes, etc. etc. I literally told them that that I didn't want to spend a lot of money and really only wanted the brakes looked at. It's an old car and I get that it has a lot of stuff that is wearing out. But maybe next time do what the customer asked and quote the job at hand first before you try to upsell a bunch of extra stuff.

Just got off the phone. Was polite and I guess my tone was misunderstood and told "go be a jerk to…read moresomeone else" and hung up on. I needed a battery replaced, asked if they deal with my warranty company. Was told "yes but do they cover batteries" to which I replied "I believe so". Then was told to be a jerk somewhere else and hung up on. I called back because I wasn't sure if I came across wrong but wanted to clear the air since my warranty says it covers "new batteries up to $135". Sorry for my ignorance. Then I was given an attitude again, and hung up on again. If you're a new customer I'd highly suggest you go somewhere else. They probably take care of their regulars but if you're not versed on mechanical ins n outs you might want to avoid this high n mighty attitude of this place.

Honest and fair price, didn't try to upsell me, even though they could have. I'll be going back for…read moreall my issues.

Nice place. clean place. nice folks. Comfortable waiting area chairs. water & coffee. I have to…read morerate the place a 3 and a half do to up charging. I recommend the place but be cautious of up charges. Question all recommendations for repair/replacement. I had an oil change and component inspection. Everything was great until they got to my cabin air filter which sits behind the glove compartment. It takes about 5 seconds to access the filter, and I was surprised that the filter they showed me was so dirty as the car had approximately only 6,200 miles on it and had never been on a dirt road. They quoted me $50.00 to replace this filter. My 81-year-old geriatric, senility inclined dumbass told them to change it, although I knew better. The filter costs about $18.00. They had already taken the 5 seconds to access it and remove it. Putting the new one in and closing the glove box would take another 10 seconds which should have been covered under the component inspection price included with the oil change. THE ISSUE HERE IS they charged me $50.00 for an $18.00 filter and $32.00 for a 10 second installation. Nice place and nice folks don't always add up to the best service.

Had an oil change in the tire rotation yesterday at Scott's auto was in at 7:30 out at 9:30. They…read morewere very thorough sitting there waiting for my car to be done was quite relaxing good coffee I would think I would be going back for my next oil change and maybe get a couple things that they found that don't need fixed right away but will be needing fixed later on. The quality works seem pretty well value pretty reasonable cheaper than the dealerships or should I say stealerships. Give them a try their local.

Repaired Acura TSX and Knee sahn Altima. Amazing prices and quality work. I drive over 10 miles…read morejust to take my jalopies here.

I was worried about letting my elderly Mom go to an auto shop by herself. She thought she had an…read moreoil leak. They could have told her she needed a new engine and she wouldn't have known any better. Instead, they were honest and told her they could not find any leaks. Just changed her oil, as requested, and encouraged her to come back if she still saw drips. No wonder so many people referred her to them and that they were so far booked out. Thank you for treating my mom with kindness and honesty. I will definitely come to you if I ever need service.

Tony put in a new water pump and also did the timing belt and pulleys and tensioner and got it done…read morean hour and a half sooner than expected which was appreciated since it was 105!

Another great job guys thank you ! Been coming here for years never have had issues great customer…read moreservice. Everyone at the front desk is always nice ! Thank you -gabe-

Hey everybody, great guys especially Father and Son Mike and Creed mechanics at the shop. Went in…read morefor alignment but car died in the lot. They helped me no questions just "how can we help" got a fuel filter and fuel pump primed up and on my way! Thank you guys nice when out of town far away and still treated like a neighbor. Good shop, check them out!

Amazing shop! I was having problems with my vehicle that I couldn't figure out myself. I went to…read morethe shop and they figured it out with in a hour. The staff there is very knowledgeable and Xavier's customer service is some of the best I have ever received from an auto shop. Nice to have a shop that's honest.

They did a great job getting my work done they picked up my car went and worked on the car and…read morebrought it back to me. They save me a lot of money very professional

My car would not start at my job in north Scottsdale. They came to me an my vehicle which was very…read moreconvenient.

You tell me that this place doesn't deserve 10 stars if possible... drove in with fallen off under…read morecar shield which was bent and required car elevation to put back on and checking it over. Charge- $14.50 plus parts of $6.54 and did it after we just stopped in. Everybody in Phoenix better drive here!! Robert and Julie

We purchased a minivan from Craig Arnold several.months ago. I intentionally waited to post a…read morereview to see if anything went wrong with this vehicle and, if so, how Arnold's Auto Center would respond. So something did happen.....and the Arnold's team responded beautifully! Although this van had low mileage, it is 9 years old....it looked showroom new. STILL had a bit of that new car smell. Based on the CarFax it may have been in a fleet of private rental vehicles, but wasn't driven much so sitting dormant may have contributed to the gas pump issue that popped up about two weeks or so after we bought it. The Arnold's service team inspected it, made the correct diagnosis and very quickly had me back sporting around in our new van. So grateful that we chose to partner with Arnold's for this vehicle purchase. Will go here first whenever we need another car!

Took my car there today. Honest shop and fixed what needed fixed. Highly recommend. They even…read moretightened our oil plug that the last shop put on wrong.

We've been taking our vehicles to Bill at this location for a number of years now. He's worked on…read moresix of our vehicles including truck, SUV's, sedans, and Jeep. Once in a while I might have argue with him over what needed to be done...and he was almost always right. Performs good work at a fair and competitive rate while also delivering the service requested. Also,will not jack up the prices of parts. Usually finishes in the time frame he's promised. If he overlooked or missed something - they will try to make it right. I am very fussy and wouldn't have taken my cars to him if I didn't trust them.