Just got off the phone. Was polite and I guess my tone was misunderstood and told "go be a jerk to someone else" and hung up on. I needed a battery replaced, asked if they deal with my warranty company. Was told "yes but do they cover batteries" to which I replied "I believe so". Then was told to be a jerk somewhere else and hung up on. I called back because I wasn't sure if I came across wrong but wanted to clear the air since my warranty says it covers "new batteries up to $135". Sorry for my ignorance. Then I was given an attitude again, and hung up on again. If you're a new customer I'd highly suggest you go somewhere else. They probably take care of their regulars but if you're not versed on mechanical ins n outs you might want to avoid this high n mighty attitude of this place. read more

B & H Auto Repair - The warranty booklet that led me to ask such a question. - Auto Repair Near Me - Apache Junction, Arizona

Honest and fair price, didn't try to upsell me, even though they could have. I'll be going back for all my issues.

B & H never fails to get the job done in a timely and fairly priced way. These guys are the best, IMO!! Got my old RAV4 back and I couldn't be happier with Howard and the crew there! read more

I discovered this gem of an auto mechanic's shop about 5 years ago. They are 35 minutes from my house, but it's worth the drive. They never over charge. When other shops try to scare me with potential problems, these guys stick to what's wrong and go the extra mile to get me the best deal on my vehicles. My loyalty to them is strong and other customer's I've chatted with in the waiting room feel that same loyalty. read more

Have always been treated fairly and with courtesy. Complainers must have done something to annoy them

Seems like a nice shop but whoever they have answering phones isn't very nice. She gave me attitude until I gave up and said my good-byes, yikes! Guess I'll never find out how great the actual work is at this shop. read more

If I could give a negative I would!! No wonder guy has a ton of cars outside! I brought a vehicle there they said needed bushings, oil leaks and they changed 1 spark plug.. charged over $100 for it. First of all bushings were good, they never took vehicle out for test drive to say check engine light on and transmission fluid low vehicle wasn't shifting properly. Wanted to charge $2k. Do not take your vehicle there unless you want to get ripped off!! read more

B&H Auto on Meridian has been our choice shop for everything for the last 3 years! They have been honest, provide prompt service and are reasonably priced every time. read more

We have used B&H for many years now and absolutely love them. Major repairs from blown head gaskets to transmission replacements and have always gotten great service! We will not use any other business because they have proven to be honest and experts at finding out what is actually wrong with your vehicle. We greatly appreciate them. read more

This is a good and honest shop. I haven't dealt with any up-charging and the prices are very reasonable.

TERRIBLE SERVICE,Left my car there for a week then called and he said they lost my info. Kept askjng for estimate for the next week and theses idiots kept sending me the wrong one. Finally went to get my truck after two tow fees and he stole the bolts out of my transmissikn pan drained my fluid and drkve my truck with no fluid,thats not including anything else he did. I said i was going to leave a review and he said go ahead clown. You cant have a good company with BAD people Unproffessional,rude,ignorant people. When i told him i have original shop manual he said "We dont go by that" Like he knows more than FORD COMPLETE JOKE DO NOT WASTE YOUR TIME AND MONEY They have no knowledge At all. I own an HVAC company and would never treat people they way this jerk did read more

I cannot say enough great things about Howard and each employee at B&H. Honest, hardworking and dedicated. All of them. Patient dealing with insurance company*** I stress honest. Thank you all so much!! A forever happy customer. S. Taylor read more

SO glad my husband discovered B & H Auto. After being disappointed in a few newer shops, I brought my vehicle in for a AC recharge. They made me feel super welcome, kept me informed every step of the way, and stuck with their initial quote they gave over the phone. They were quick to get the job done - correctly- as well. Thank you for being so reliable, and also for the ice cold A/C! You absolutely made a new customers. - The Braves read more

Howard & his crew have always been good to my family and I. These guys have worked on multiple vehicles of ours from fixing a window to changing motors and transmissions. They always follow up and make sure vehicles are running good. Not only did I find good mechanics but also great friends with B&H. read more

Honest and fair people ! I couldn't be happier returning to them for my vehicle problems . They took care of it in a timely manner and a great price ! Thanks to everyone at B&H Auto ! read more

When things go wrong they seem to have bad customer service. My wife is the owner of our vehicle so I would have her reach out and make a repair appointment. As I also worked most days and didn't have time my self to make the calls. We took our van to his location off meridian and Apache Trail, in Apache Junction. A few times. And our last time there was a few months ago. We had an A/C issue and some other stuff also oil change I believe. Well he had a very inexperienced mechanic work on our vehicle. Put our rear ac in backward causing ac electrical issues. Our front ac would turn on and off. The rear ac sounded like it was on but was just blowing back into the system. I was called when repairs were done and told I would need motor mounts. I said ok not an issue when I get the money I'll come back. That evening when we decided to pick up the car. I jumped in turn on the van and it felt like I was in a monsoon the van was rumbling like crazy. I instantly turned off the car proceeded inside to let them know there was something wrong with the van, and that it felt like it was about to blow up. I believe his lead mechanic, then took my keys, jumped inside the van, pulled it into the yard and realized that the inexperienced mechanic didn't attach all of the spark plug wires, which made it feel like it needed new motor mounts. Which ended up fixing that problem of needing motor mounts. Also fixing the motor sounding like it was about to blow up. But our AC was still in need of repair and we didn't know at the time because it seemed like it was working properly. The front AC then turned off that evening when we went to Fry's, which was only about an hour to two hours. This was also our third day there this week at his shop. Remember, this was a couple months ago so it was summertime and it was hot as hell even in the evening time. The next morning I had my wife call and I guess they got into a little bickering match and Howard gets a little snippy when customers get attitude with him and eventually told my wife that she was not a customer and only I was and that I needed to call Just to make the repairs from now on. I then got into a texting match with this grown a$$ man. Wondering why he would treat my wife like that. He then proceeded to tell me that I had communication issues with my wife. I know firsthand when I walk into that place. They don't ask enough questions. They have no communication whatsoever. They just hand you something and that's it when they're done they don't tell you anything they don't walk you through what they did they don't do anything. I'm not a mechanic I don't know what I'm doing. That's why I take my cars to you. Sorry for this part it was a rant. About my experience there. Also when I took my car somewhere else and I told them the story they asked if he could guess the place I was talking about. I said go ahead. With no hesitation, they said B&H auto repair. There's more but I can't remember everything bc it was a few months ago. But I remember the big parts that made me question everything. I know my wife can be a pain in the butt. But that doesn't mean treat her as nothing bc we are a team and that means she does her part too. Also I had a hard time getting my car kind of repaired bc after I was here it was not the same. Just to use his warranty I would need to travel 25 miles away bc of his crap service and attitude. So then we went to our bank to refute the services, because nothing was actually done correctly, so why would I pay for something that wasn't done correctly the first time which then had me take it to another mechanic and pay more money to have it all done somewhat better. Then to get a text message from this man telling us good luck on getting your money back because he has good lawyers and the 25 mile warranty. Ha ha. Also way he records his conversations. With the help of the other mechanic, we had to refute the complaint a couple of times with our bank, but we ended up getting our money back and not having to go to court. There's also more. I know after I send this one star review I'll be attacked but I'm not scared of someone that just has a big mouth. And will never own up to the mistake his company made. And also if you don't get the clue I would never reply to someone that would do such a thing. Like calling me over and over and texting me over and over just to try and argue. read more

All I can say is wow! This place is amazing for honesty and integrity. They will be straight with you and have good prices. I'm so happy to have a good mechanic nearby. read more

We called these guys with emergency and really offered a chance to take advantage of us. They were super honest and very affordable. Thank You!!! read more

I took my car in to have some major repairs done. I was given a total cost, to the penny, and then more was added on at the last minute. When I went to pick up my car, I told the customer service girl that they should have written total ESTIMATE, instead of total cost. I said that it was ok with me, but someone else might really have a problem with higher cost on a total due. I also asked her a question, and The owner jumped in with "Oh my God", and snidely answered my question. He later texted me and told me that he didn't need my help with customer service, he'll continue to run his very successful shop. I did not care for the way he treated me, and how he made me feel, and made almost $800.00 off of me. No one should be rewarded for horrible customer service, and, to top it off, there are negative signs all over the office, designed to shut you up and not ask questions. When the mechanic took my car for a drive, he noticed that I needed a new clutch. If he had told me right then and there, I would have had them do that too, making them another $600.00 or so. I feel that he didn't say anything because, by my coming back a second time it would have been way more. STEER CLEAR OF THIS PLACE! THEY HONESTLY DO GOOD WORK, BUT SO DO MILLIONS OF OTHERS IN TOWN, AND THEY WON'T TREAT YOU LIKE CRAP!!! Tebut: Reading all the bad reviews that are not shown, I see that the owner is nasty and rude, but a sweetheart for the good ones. Always has an answer that suits him. My gas tank was just above the red, which means, and he knows, that it has at least 35 miles or more before it runs out. Think about this...What mechanic that replaces a fuel tank complains that the tank was empty when the vehicle was brought in? I expect another comment from him, as all narcissists do, so I guarantee the drama will continue. He's lying like crazy, and does it so often, he's prolly not even aware of it. He's leaving nasty remarks in my texts too. I'm no longer going to respond to his nasty comments. You judge for yourself, I'm out. read more

Went In because my car had been acting up I knew it was transmission related , I was beside myself thinking the worst I literally cried when I was trying to tell him what was going on with my vehicle single mom so car repairs are always stressful , he (Howard) was so kind and patient never made me feel stupid totally put my mind at ease promptly went out to diagnose was going on with my car even though they had a lot going On that day already . He called me later to let me know it was a simple fix they got it all squared away for me so I could head back to #momlife . I will get all future auto related work done here because I know this man cares about his business and people . Thank you so much you have no idea what a bright light you where for me that's day . Keep being the amazing person you are . They go above and beyond here . read more

Was referred here by a co-worker. Had no air conditioning for a few months. Needed a complete new AC system. They were fast. Their work was spot on. Their quote was exactly what I paid. It's tough to find a place that is honest, fast, and fairly priced. The only disappointment is the fact that we don't live locally and won't be able to have this place work on all of our vehicles. Thanks guys! read more

I was not happy with the service I got here. First they ordered the wrong part, but they did pay the difference in part cost, to be fair. Howard yelled at me on the phone about this. I should have gone and picked up the vehicle at that point. Then the parts were "off market" so they didn't fit quite right. The handles don't close all the way unless you push them in from the outside. Also, now the locks are screwed up when I use the clicker or inside unlock. Have to check all the doors and manually lock RF door. I should have paid the extra to have my car dealer do it. I was treated rudely and didn't appreciate it. Would not recommend to anyone. When I went to check out, Howard pretended he didn't remember I prepaid for parts, and tried to charge the full amount. His other staff were great, Howard is the problem, verbally abusive. read more

Amazing shop, professional and extremely knowledgeable. I used to panic when something was wrong with my car, now- although not thrilled I am not as concerned as I know that when I bring my car to B & H auto repair they will fix my car as quickly as possible. The fees are extremely reasonable as well. read more

These guys rock! I have been going to them with my car problems for the last few years. Every single time they fixed the issue on the spot. They got my business! Thank you! read more

B and H is the most honest/reliable mechanic shop around. 5 stars all the way The fixed my kia soul a year ago, and I continue to go back for work on my other vehicle. read more

I always feel taken care of when I leave Howard's. You can feel safe knowing the technicians on hand are knowledgeable in their craft. Labor is always done promptly with customer loyalty in mind. Been coming here for the last 9 years. read more

These guys are always dependable, they also actually try and save you money too. Whenever I need any work done this is the only place I come to. I highly recommend them read more

BAM!! They were able to get going immediately on my truck! Quoted me $109 and 1 hour labor.. *BOOM* truck done in UNDER an hour, and no price jacking! Got in, drove it across country without a problem! read more

First time using them was today. I went because of the reviews I saw on Google and Yelp. Great place, relaxed people. They looked at my car right away and I was on my way. Honest people with integrity. I'll go back, and will recommend them to others. read more

Fixed my son's jeep and my son's truck when I had issues. Very honest and reliable auto repair shop. Both vehicles done on time and at the price they gave me and actually fixed the issue whereas when I take my warrantied truck to the dealer it's like random "let's replace this and cross our fingers". Here they know what they are doing and charge a fair price to fix the problem correctly. Would recommend them to anyone. read more

I have had B & H auto repair service over 5 vehicles in the last 8-10 months and they've been great. Honest, reliable and they just fixed up my mother in-laws vehicle and she couldn't be happier. Thank you again B & H auto repair. Straight shooters and great work. read more

i am 20 years old and it's always hard trusting shops bc they always seem to lie to me and/or up charge me more then needed to because i am a female and young.. but Howard was very truthful and very nice to me!! i will continue to go there for any of my service needs!! i highly recommend b&h (: read more

Can always rely on Howard , Blane & team to get it fixed. Always take my vehicles there and Reccomend to others. Not ONLY are they Quick, they are experienced and family owed with great knowledgeable service. read more

*-One of the most honest, fair, and consistent auto repair shops I've ever used. Howard and his employees are not your typical mechanics just looking to get you to replace as many parts as they can get you to pay for. If they tell you something needs to be fixed, you can be sure that it does. I've taken my car there and told them to repair something that another big name tire shop told me needed to be fixed. Instead of just fixing it and charging me, Howard called me and told me that it, in fact, was perfectly fine....saving me a lot of money. Honesty, fair pricing, and hard work make this one of the best shops in the area. I was referred to B&H several years ago and have never looked back or been disappointed. read more

Please see update at the end. Terrible service. Incredibly rude people. I made an appointment as per their recommendations and had the car on their lot before the appointed time. Some guy ran a diagnosis thing and said they'd get back with me with results and estimate. When I didn't get a call, I called them and was treated to a chewing out for not making an appointment, which in fact I had. I got half an apology and a promise that he'd call back in an hour. I gave him two hours, but when I called for an update I got even more rude service, "Howard" interrupted me constantly, and then he hung up on me! When I called back, "Blaine" was even worse and just told me to come pick up the car. The place is a mess, junk cars everywhere. I don't know who writes their 5-star reviews but I wouldn't take a Radio Flyer little red wagon to these jerks. Update: Owner "Howard" has now sent me a very nasty text message to my phone. This is not appropriate customer service at all. He claims he recorded my phone call(s), which I don't think is legal without notification before the recording is done, so maybe he's bluffing. At any rate, this was not a good place at all. read more

They worked on my Honda a few months ago doing the brakes and did a great job. My car needed quite a bit more work done and I just had it completed a few weeks ago by them. They communicated quickly, they gave me a quote and stayed within the quote given. I feel safe driving my car and know that my have quite a few more miles left in my car. Honest, fair mechanics that I can trust to get the job done right. read more

We bought a used Jeep. We found out it had some problems. B & H was recommended. We called them and they took it right in! They've solved several problems it had. We highly recommend them. Fair pricing, reliable service! read more

Took my truck over to this place for the first time because it was right down the street from my house. Had an issue with my fuel pump and they took care of my all my issues with no problems! Very fast and efficient! Friendly crew....if I have any issues I will be taking my truck there! read more

Will NEVER use this place again. We were told it would be $50 for a tow, double checked with the owner that the price was correct and now are being charged $152! No work was done on the vehicle either. They are nothing but unethical low-life crooks. read more

I tow a 16k pound 5th wheel. Took my Chevy 3500 to a shop in Yuma to check out prior to a haul to Flagstaff. My mistake. They found a leak in brake system and "fixed it twice and supposedly the damage done went 1st repair went south. We got to Gold Canyon with only some Smokey brakes but next day truck would not get out of low gears. Luckily BandH was around the corner so took it to them to see what they could do. The owner not only had the truck repaired but was also an advocate for me with the Yuma shop, the warranty company, and the parts supplier whose part supposedly malfunctioned both times. We did get reimbursed for the original part by the parts company (thanks to BandH). Alas, the warranty company refused to bring me back to parity after all of this. I highly recommend BandH for repairs and will make a special trip (180 miles each way) to have them inspect my truck prior to my next long haul. read more