Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

Friendly and knowledgeable staff. Competent technicians and they don't try to upset you. Veteran…read moreOwned which is important to our family. Good competitive pricing, it is good value. Nice waiting room with complimentary water, the bottles look like oil bottles. I recommend the Rustic Wrench, all of our friends go there as well.

Justin is honest, hard working, just awesome. I'll be asking him back the next time I need help…read morewith my car.

I reached out to this gentleman twice to request a some work on my truck and possibly prices. And…read morenever heard back from either time I reached out.

The owner is fair with his pricing, does not recommend unnecessary repairs and has never tried to…read moreupsell.

Just got off the phone. Was polite and I guess my tone was misunderstood and told "go be a jerk to…read moresomeone else" and hung up on. I needed a battery replaced, asked if they deal with my warranty company. Was told "yes but do they cover batteries" to which I replied "I believe so". Then was told to be a jerk somewhere else and hung up on. I called back because I wasn't sure if I came across wrong but wanted to clear the air since my warranty says it covers "new batteries up to $135". Sorry for my ignorance. Then I was given an attitude again, and hung up on again. If you're a new customer I'd highly suggest you go somewhere else. They probably take care of their regulars but if you're not versed on mechanical ins n outs you might want to avoid this high n mighty attitude of this place.

Nice place. clean place. nice folks. Comfortable waiting area chairs. water & coffee. I have to…read morerate the place a 3 and a half do to up charging. I recommend the place but be cautious of up charges. Question all recommendations for repair/replacement. I had an oil change and component inspection. Everything was great until they got to my cabin air filter which sits behind the glove compartment. It takes about 5 seconds to access the filter, and I was surprised that the filter they showed me was so dirty as the car had approximately only 6,200 miles on it and had never been on a dirt road. They quoted me $50.00 to replace this filter. My 81-year-old geriatric, senility inclined dumbass told them to change it, although I knew better. The filter costs about $18.00. They had already taken the 5 seconds to access it and remove it. Putting the new one in and closing the glove box would take another 10 seconds which should have been covered under the component inspection price included with the oil change. THE ISSUE HERE IS they charged me $50.00 for an $18.00 filter and $32.00 for a 10 second installation. Nice place and nice folks don't always add up to the best service.

Awesome Service! This is my new mechanic for all of my vehicles. Yes yes yes yes yes yes!!!!!!!read more

Repaired Acura TSX and Knee sahn Altima. Amazing prices and quality work. I drive over 10 miles…read morejust to take my jalopies here.

Please believe me when I say YOU CAN TRUST THIS BUSINESS! They will do an "honest" job. The will…read morenot take you to the bank. They deserve your business!

Another great job guys thank you ! Been coming here for years never have had issues great customer…read moreservice. Everyone at the front desk is always nice ! Thank you -gabe-

Yesterday my mother called this location to ask about parts because she prefers OEM on her car and…read moreSteve's daughter Shyra answered the phone and was completely rude and unhinged. This is why I always make my mother put her calls on speaker because Steve's wife(Rochelle) and daughter, for whatever reason, have a habit of lying about things and have pretty consistently bullied my elderly mother for years. So apparently the daughter lied and said that my mother cussed her out, which she would never do, so when we got here this morning Steve told my mother you can't come here anymore instead of calling her and canceling it and having the guts to do that knowing she would be driving all the way in from Flagstaff. The behavior from his family is something documented on Reddit in several threads about mechanics around Phoenix, yelp, and other parts of the Internet so it's incredibly easy to verify this information and since his wife and daughter are now answering all of the complaints posts on yelp, I'm very curious to see how they respond to my very honest review. I also have that phone call recorded so I might post it on YouTube and link to it here to expose the obvious lying by Steve's daughter and i'm taking it to another mechanic to have them look at the work that was just done on it with the water pump and timing belt to make sure it was done correctly. In the short time that I posted this review, several people reached out expressing how many problems they had at A1 auto and recommended two mechanics in Apache Junction and Mesa and I've already spoken to both on the phone and not only are their mechanics knowledgeable, but their office staff is spectacular!! I consider this a good thing because now we have better places to get car repairs done! This community on Yelp really comes together to help people when it's needed.

Amazing shop! I was having problems with my vehicle that I couldn't figure out myself. I went to…read morethe shop and they figured it out with in a hour. The staff there is very knowledgeable and Xavier's customer service is some of the best I have ever received from an auto shop. Nice to have a shop that's honest.

Hey everybody, great guys especially Father and Son Mike and Creed mechanics at the shop. Went in…read morefor alignment but car died in the lot. They helped me no questions just "how can we help" got a fuel filter and fuel pump primed up and on my way! Thank you guys nice when out of town far away and still treated like a neighbor. Good shop, check them out!

You tell me that this place doesn't deserve 10 stars if possible... drove in with fallen off under…read morecar shield which was bent and required car elevation to put back on and checking it over. Charge- $14.50 plus parts of $6.54 and did it after we just stopped in. Everybody in Phoenix better drive here!! Robert and Julie

We purchased a minivan from Craig Arnold several.months ago. I intentionally waited to post a…read morereview to see if anything went wrong with this vehicle and, if so, how Arnold's Auto Center would respond. So something did happen.....and the Arnold's team responded beautifully! Although this van had low mileage, it is 9 years old....it looked showroom new. STILL had a bit of that new car smell. Based on the CarFax it may have been in a fleet of private rental vehicles, but wasn't driven much so sitting dormant may have contributed to the gas pump issue that popped up about two weeks or so after we bought it. The Arnold's service team inspected it, made the correct diagnosis and very quickly had me back sporting around in our new van. So grateful that we chose to partner with Arnold's for this vehicle purchase. Will go here first whenever we need another car!

Took my car there today. Honest shop and fixed what needed fixed. Highly recommend. They even…read moretightened our oil plug that the last shop put on wrong.

We've been taking our vehicles to Bill at this location for a number of years now. He's worked on…read moresix of our vehicles including truck, SUV's, sedans, and Jeep. Once in a while I might have argue with him over what needed to be done...and he was almost always right. Performs good work at a fair and competitive rate while also delivering the service requested. Also,will not jack up the prices of parts. Usually finishes in the time frame he's promised. If he overlooked or missed something - they will try to make it right. I am very fussy and wouldn't have taken my cars to him if I didn't trust them.