This is my new go-to nail place!…read more We stopped in a few months ago when we saw they were under new management. Had never been prior, but with each visit we watched the transformation. They painted and cleaned. Ordered new equipment and chairs. They decorate with each holiday and offer holiday/themed nail colors. They take great pride in providing a comfortable and inviting shop. The management and staff are friendly and pay attention to your needs. They offer specials. And, they do a great job!

I regret coming here and learned my lesson: you get what you pay for. I came in with long healthy…read morestrong nails and the tech Henry thinned them out so much using a drill, they are breaking. The gel polish peeled and chipped the same day and even after getting them fixed the day after it is still chipping. It's only been 6 days. Garbage!

I've been coming to this nail salon for 8 years now and I'm always happy with the way my nails turn…read moreout. Michael and Leanne are the best humans ever. Always happy and we're always laughing in here, making the experience so awesome. I always come in here with some crazy nail design and they always accommodate me. Danny usually fills my nails, but on occasion Michael does them. I love my pedicures and the massage I get. I've been known to fall Asleep during my pedicure because I'm so relaxed. They have many options for pedicures but I always get the lavender treatment to zen me out. I know walk-ins are always welcome, but I do recommend making an appointment especially over the weekend or during a busy holiday season. You really won't be disappointed!

PLEASE READ I want…read moreto be specific when I give this one star it is for "Linda" she is the worst nail tech I've ever had. Where do I begin... she knicked my cuticles and held the drill down too long it and burned my nail, I flinched as every other person would as it is an instinctual reaction to pain. The first time this happen she said ok I'll drill really slow because you're sensitive and I said no, you burnt me it's not being sensitive" Then she knicks my cuticle and I went to check if it was bleeding and she had this look on her face she looked at her coworker as if I had just spat in her face. Then again she gets my cuticle and I jerk my hand out of reaction and I And she says verbatim "you are kind of baby" and I looked at her and said "excuse me?!?!" And she didn't say much after that. When I had picked my color she went and got a different color and said this one's prettier let's do this one. And I'm like uhhh ehh and she said ok you pick and I said I'll keep the dark one I picked out. At some point she got hot and put the fan in her face and being silly she put the fan in my face and then I smiled but then she pulled her shirt collar outward and put the fan angled down so the handheld fan was by her chin facing down. And then while I had my hands with acetone foils on all my fingers and with how fast she did it.. she grabbed my shirt in the chest area and put the fan to my chin to have air blown on my boobs. And I kinda froze up and was really quiet and I didn't say much after that. She kept trying to push a manicure on me I had to tell her no over and over and over that I only want a GELL manicure and as the session went on she told me I'm too sensitive and I shouldn't get GELL. And I said why? She said because I'm too sensitive and I look at her and say no. I like GELL. After another time she burned my nail with the drill she rolls her eyes and said do you want her to finish? (Le Ann) and I said you know what yes. I want her to finish. She was so so so damn rude. Absolutely Crossed boundaries. Tried to make me feel like I was doing something wrong. She also asked me if I'd been there before and if one of her coworkers had done my nails and I said yes everyone in this room (3 other people) has done my nails before I've been here forever. Not once have I been treated like that. She literally was calling me names while expecting me to pay her? Like It's her job, not mine. So if you wanna be borderline assaulted, talked down to, told that your color is ugly, and be treated like you're the biggest inconvenience on plant earth, you'd like it here. Linda is the worst nail tech I have ever encountered in my fucking life. Oh! She also told me to stop watching as I was looking at her do my nails. I was watching a YouTube video and I would glance back-and-forth, but she literally said stop watching her do my nails. I encourage you to go to other nail salons. Or if you do stay here. Do not give Linda your money!!!

Peaceful pedicure brows like I like them, nails, amazing! Sandy is the reflexology master. Legs to…read moretoes relaxed.

Where to begin? They refused to accept a gift from a year ago even though there's no expiration…read moredate. My pedicure just felt rushed even though we had made an appointment and there were only two other ladies there. We came home and had to dig out inside the toenails and even trim a cuticle! The top of the toe nails feel rough as if she didn't even file them. I wasn't paying close attention so I don't even know if she took out a nail file. Last time I visit this establishment for sure!!!

My mom and I dropped in for $33 basic pedicure. Mom had Tracy and I had Ivonne. They both did a…read morefabulous job! My only complaint would be that next time we may bring our own polish as theirs seemed old or too runny from adding acetone that it lost its brightness and shine. We like the chair set up in a V type concept utilizing the space nicely. And we loved that it wasn't overpowering with TVs and loud music playing at same time. The music was appropriately at a nice and relaxing level. Personally I'd prefer spa type music but it was nice. Tip: if you pay in cash you don't have to pay 3% credit card fee.

I've visited this shop exactly 3 times. 2 out of 3 visits were great, and I whole-heartedly…read moreexpected the same experience this time around. I'm so disappointed, and honestly, a little hurt. I don't like my nails, my eyebrows are uneven, my daughter's nails are a hot mess and look like something I could have done at home for free... and I don't like confrontation. So did I pay what I believed to be an extremely over-priced fee for the services I received? Of course I did. But will I be back again? Absolutely not. The woman who did my eye brows acted like she was being forced, didn't change the table covering that someone else had clearly been laying on, made a snarky comment about my child, and tried waxing a non-existent unibrow.

I've gone to a couple of different nail salons in Tempe, Downtown Phoenix, and North Phoenix but…read morethis one is my favorite! I have small toe nails and almost always get nicked but I've been to Polish Room 3 every month for the past 4 months and I have not been cut! I've worked with Rosie, Julie, and Annie, all of which are very thorough with their pedicures and yet I've never bled. I really like going here to close my eyes, enjoy the massage chair and not have to worry about being cut. They also have a fun Autumn special going on right now so smells like Fall until December. I would recommend calling beforehand as they are very popular and busy or making it in before the weekend!

I love the service they provide here. Today I had to wait but there usually isn't a wait. Very…read morepretty aesthetic here. The staff was okay, they're usually really friendly but I think they were just very busy today. I always feel like my nails turn out beautiful. The difficult thing here is parking. There is parking out front but it is always busy. I was able to go get gas nearby and come back and find a space but couldn't the first go around. The facility is clean and very pretty.

Although I don't get my nails done as much as I should, the last time I had a pedicure, it was last…read moreminute but still a great experience! Today I stopped by to see if I could get a manicure. No problem and no rush on the job! Great service, friendly staff and I was even given a free gift on my way out. I'm sure going to try to go back for one more pedi before I move. Always been a great experience and they don't up charge you like other salons.

Every time we go, we leave satisfied! They do an amazing job, just like the pictures the girls give…read morethem! Amazing service, prices, and customer service!

This was my first time going to this salon and it definitely won't be my last. Finally found the…read morenail place that I'm willing to give my business to. Had a scheduled 1 o'clock appt and was happily greeted when I first came in. Was offered something to drink while I chose the colors that I wanted. After waiting a few minutes I got a chair with Steven. Genuinely nice person with great customer service. He did my nails exactly how I wanted them! I look forward to getting my fill here. You can't go wrong with the prices as well, it's really affordable with great quality. If you are debating going here, I wouldn't wait any longer. But, def make an appt because it does get busy and you don't want to wait too long.

please do not come to this salon, it is horrible poor service and the nail design I was given was…read moreterrible I do not recommend it they make your nails look fat thick and tacky. I have slim hands and these nails made my hands look fat and chubby. I absolutely hate my nails, they don't even have the correct charms you might want, Not to mention but the place is extremely hot and there is no AC place looks like a house while I was there another lady looked uncertain of her nails they were just to scared to speak the look on her face said it all. Terrible do not reccomend!

Love this place! Owner Annie and her staff David, Mellie and Tina are wonderful. I've been coming…read morehere for years! Prices are reasonable especially compared to other nail spa's in Arizona. They do an amazing job and are always professional *** RITA P. Must have mistaken this Spa for another Nail Spa nearby because this is not a Mom/Dad/Kid business and they would never do a terrible job as they pride themselves on performing great services and customer service.

New to the area, trying to find nearby services. I was a walk-in on a Friday. The salon is tiny,…read moredingy, smells like cigarette smoke, and is uncomfortably hot. The pedi chairs looked like they came from Temu and were as uncomfortable as they looked. I looked around as I waited in the chair for the next tech. The salon is dusty and dirty. The nail tech came over immediately after finishing with another client, set her box down and proceeded to try and use all the same tools she just used on the previous client. I don't believe they use proper sterilization techniques here. Everyone was very nice and friendly, but I don't care how cheap their prices are, their practices are dangerous to public health. I got up and left and won't be back.