I've been using the Mail Bank for many years now. It's convenient, especially since they can do USPS, UPS, and FedEx shipping. You can also get stamps there for the same price as at the post office, without the hassle. The service is good and the people are friendly and helpful. read more

I Dropped off a package that had a shipping label on it. I put it in a bin to be picked up by a usps mail carrier to take to the post office. The package never made it to the address that was on the shipping label. I filled out a missing package form with the usps and was told that the package never made it to the post office. So the tracking number I had was no help in finding my missing package. The lady at the mailbank said there was nothing she could do to help me. She said to wait and it might show up. It did not show up. I wonder how many other packages never made it to the us post office read more

Nice worker. UPS in this area doesn't take usps so I'm glad she does. This is my spot. read more

The Mail Bank - Shipping Centers Near Me - San Diego, California

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Service was efficient, well priced, and very friendly. I came to print and fax a couple of documents and the owner was straightforward about the pricing I would have to pay. She helped me choose between faxing or mailing and offered a quicker and more cost effective solution. I was impressed by her customer service skills and her kindness. This store is very clean, organized and welcoming. Will be coming back for future shipping/printing needs read more

Good service, convenient, don't have to go to the post office, UPS, ... glad having this store in our area

Great P.O Box, the lady that runs the business is very smart, and has common sense, plus she is very helpful and on top of things. I walk into the place, open up my mail box and start going through my mail, and as this is going on she recognizes me and has the initiative to get my packages without being asked or reminded what my name or PO BOX number is. Any other place, they wouldn't have raised a finger to get my packages until I asked, and then they would have ID'd me, she gets it. read more

I needed to obtain a p.o box, stoped by and the guys helped me out with my notary needs and mail options

Very friendly, courteous and efficient. She offers mail service, copying, notary public. I highly recommend the Mailbank in Clairemont.

My mother and I had urgent papers to send internationally. The kind lady here made sure to put our needs above her own profit. Thank you! I would highly recommend this post office for your needs! read more

Purchased some things online that I needed to return. This place was listed as being able to handle the return so I decided to bring everything in. I brought everything in it's original package and had a shipping label so I just needed the lady to tape it up and attach the shipping label to send it out. The package came in a reusable recyclable bag which she refused to use or seal. She tried to sell me a bag to ship it in. I told her I had a box in my car I could use instead and she said that was fine. When I came in with the box she told me I had to buy tape to seal it. She couldn't provide the tape to seal a box. Nor would she provide tape to attach the shipping label. She told me it is her business and she cannot provide these things for free, that I need to have it prepped to be shipped on my own. This was the most ridiculous thing I've ever heard of a place that's main purpose is to ship things out. I've been to several other shipping shops near by that have even provided me a box for free (out of their recycled pile) to ship things out. They'll gladly provide a shipping sleeve to attach to your box and tape it up to you and provide you with a receipt to confirm your drop off and track it. When I told her this she said no business would do this and that she could not do this because she would lose money! FYI - went to Aero Mail to drop off my package and not only did they tape up the box for me for FREE,they also put in packing paper for free to ensure my items were not loose and protected from moving around. This is what is considered excellent service! read more

I was introduced to The Mail Bank by a friend. Honestly, it will be hard to get me back into a post office after mailing packages out through this store. During my last outing to a post office, I encountered multiple people in the lobby with either their noses poking out of their masks or not wearing one at all. The postal workers seemed like I was bothering them when I informed them of this. I have had the opposite experience with The Mail Bank. Everyone in the store is masked up correctly and socially distanced. The woman who works there is very helpful and will even write down the names of the recipients on my tracking slips when I mail multiple packages. I am impressed with this place and will continue to use them for all of my mailing needs. read more

What a wonderful service! Just around the corner I found an exceptionally friendly. Helpful and fun place to mail packages from! Interesting gift ideas too! Check it out! read more

Update: still want to start for this reason I spent 6 hours on the phone last night back and forth with this lady she made the following excuses as to why she is my address as the destination address and my daughter's address in Florida as the return address and charged 1095 for me to mail a package to myself and refuses to give back the refund her first excuse was my husband's handwriting was horrible and she couldn't read it well he was standing right there in front of her and so if she was confused about it she could have asked him second of all she said that my daughter's address was wrong and so they said it return to sender third of all she said my address that the post office could not find my address so it went to the Linda Vista Post office and I needed to go pick it up it's under deliverable my apartment complex has been in the community since 1989 $379 people live here I've been here two and a half years and thousands of pieces of mail from USPS come here every single day that's ridiculous and second of all it doesn't make sense that they could send it return to sender if they can't find my address for the ball she said that the post office didn't scan the package at all and that's why we couldn't get a tracking on it and she could not pull up the tracking on it herself this lady that works at the mail bike I couldn't pull it up but I'm not a professional at this she is supposedly is my daughter pulled up the tracking on it and I screenshotted it and sent it to her and to that she said that the package wasn't supposed office they only hold it for 1 to 2 days for postage due and I had posted you I was supposed to see you for what for it to make the rounds back to me I took the package to you gave you 1095 and you mailed it back to my house back to me how can I postage to do 1095 it doesn't cost 1095 to circle around town it cost us 395 and lastly it doesn't make sense that she wouldn't catch it you know 1085 as a girl's country so she has flatly refused to give me a refund she says I only send her I only send her you must call USPS for that she was certainly more than a sender that day she was also a cashier stay away her English is very broken and she has a thick accent so if you don't speak whatever language she's speaking you are going to be lost just like we were awful awful awful Better Business Beauru complaint and lawsuit pending! read more

Very nice people All the time want to help if I need to get any package I really recommend! read more

I've been coming here for years. This place has had 3 different owners since the time I started coming here for my shipping needs. And so far all three owners have been super sweet along with their employees. Currently, it's family owned and so the line can be slow if there's a large transaction ahead of you because there's usually just one person working. The gifts and little trinkets they have are cute too. Service is always friendly and reasonably fast. Prices for their boxes are reasonable too! read more

This is a wonderful place for all of your mail needs. They are kind and efficient. No long waits and great service.

If you would like to send something without waiting in line and the option of knowing how much it will cost for the three major mailing companies, well this is the place to go. The prices here are a little more expensive, but it's a small price to pay when you really don't feel like waiting in line at the post office. The guy in the front is friendly and is glad enough to wrap up your item if your item isn't wrapped. He will even tell you what the price differences are if you decide to send it FedEx or UPS. It's nice to have some options. This place gets 3 stars. I would like to give it more, but sadly couldn't. Yes the wait is shorter than the post office, but if there is a line, only having one person working moves this line slowly. The prices are decent and the staff is friendly. read more

The Mail Bank - Shipping Centers Near Me - San Diego, California

I did business for quite a number of years here.... the new lady that took over is nice enough. But you can't even understand her when you run into situations. I finally just had to move out. And she was very rude to me saying I was rude to her at the end. Anyway I'm so glad to be out of there finally. So difficult to understand herfor crying out loud.. charged me $36 to collect a couple pieces of mail I needed.. Total rip-off. I don't recommend you get a box at those places anyway. you can't forward your mail from them. If you try to forward your mail u.s. postal service does not let you forward from a business unless they go out of business. Trust me that's a big part of the issue that I'm having in here. Anyway if I could understand her we could have possibly work through this a little better read more

Great customer service. Always willing to help. I prefer coming here vs. USPS postal.

I found this place while searching for the nearest post office. I knew of 2 in the area in which I was in and was wondering which mwas the closest. It turned out neither. The place wasn't too busy. It had a post office. The service was good.the sold items you might need to mail packages. There were po boxes for rent. It reminded me of a small town post office. I'll be back when I'm in the area,and find myself in need of a post office. read more

SOOOOOO convenient, fast and friendly! I have used this location for mailing for 20 years! GET IT DONE!

This is probably one of my favorite places to send/drop off packages. When I used to live in the area this was a super convenient location b/c it's right next to the freeway and I can stop by on the way to and from work. As I am a creature of habit, I still come here even though i've moved to Mission Valley. This place is great b/c if you have large packages or a lot of things to mail out, you can just back up right in front of the store and take your time unloading everything. Other places I've gone to, you would have to fight for street parking or carry these loads from the parking lot. I stopped by today to send out 4 (15lb) boxes of books. The lady was very helpful, she even lend me her mailing tape! (other places made me buy the tape) Not only that, she helped me find the cheapest rate to send everything out. I thought i was going to spend at least $200 on everything, but ended up only spending $50, and this is including boxes that were purchased in the store! read more

You're going to this place for convenience, plain and simple, so of course you're going to pay a bit more for services that you normally would at the USPO or FedEx. The added costs aren't horrible- especially when you figure out how much you're saving in terms of time and gas. But I've been to this business enough times to enthusiastically recommend you find a better option for shipping your packages, if possible. I've never had a good experience here. Today (Monday) I was in a rush and needed to get a package in the mail so it would arrive Thursday morning. At first I was the only person in line. It still took five minutes for them to actually say "Hi, how can I help you?" I told them I needed the package to arrive by Thursday and after one employee called the other one to find out how to do this, the two of them sat and debated what form I might need. The manager type then said, "It will be $44.85 and it will be there tomorrow by 3." I reminded them that I only needed it there on Thursday--were there cheaper/other options? You would have thought I asked them to remove my spleen. A line had now formed behind me, but both employees were working out just how to send my package for a three-day service. After another ten minutes of the two of them pushing buttons and glancing back at the stack of forms, they finally asked me if I had cash. "Why?" I asked. They then said that if I could pay the $44 in cash, their manager could send the package out that day. "But aren't there any other shipping options?" I asked? Again, more confusion and further enquiries of whether or not I could do the deal in cash. Finally I took the box back and left, passing a long line of grim-faced customers who had the displeasure of watching my ordeal, knowing their turn was soon (but not too soon, the way the line there moves). It's one thing to pay a little more for a convenience. It's another to pay a little more for incompetence and questionable business practices. Try somewhere else if possible. read more

I dropped in to drop off a USPS package, which for small business owners equals zero profit, but the gentleman behind the counter was extremely happy to help. You see, I needed a signature for delivery, but couldn't find the option online. He told me it wasn't offered for regular Priority Mail (International), but that I'd need to go with Express. He gave me a quote, but told me I could probably save a couple bucks online. Now who would tell you to go spend money elsewhere and not try to get you to stay? People you can trust in my opinion. Thanks to the owner for being helpful, upright and honest - I will certainly return! read more

One-stop-shop for your mailing needs. Women attending to the desk was very friendly and eager to serve me. They have nice classical music playing. No wait line like they always have at an actual post office. They also carry trinkets, toys, post cards, mementos, etc. I will be going here from now on. read more

Don't want to wait in line at the post office and/or at the UPS/FedEx place? Come to the Mail Bank. Because of my experience with another postal service store in the area, i was at first a little leery of having to pay more for USPS services, like Priority Mail than at the regular post office, but i was pleased to pay the exact same rates - and not have to stand in line! I win! They also sell shipping supplies, greeting cards, and have PO boxes for rent. Because they handle USPS, UPS and FedEx, you might even get to compare rates all at one place. read more

I have been going to the MailBank for almost 3 years and I have to say that Sun is the most professional and courteous person I have ever met. She does it all and always with a smile on her face. I see how busy she can get but she never let's it show in her attitude. Always pleasant and listens to the customers need and always providing a solution. I never ever consider going to the post office. The only reason I dont want to post this is because it might just attract more customers because I wouldn't want to put any unnecessary stress to her work load. Seriously Sun is a great person and if you do go in tell her Patti says hello read more

There has been ownership changed at this place and it has a made a difference of night and day. I have been a customer over ten years and this place has completely transformed after the change. The new owner is very pleasant and helpful with great customer service. I think ownership changed earlier this year so if you had bad experience before that I won't blame you. read more

We heard that the Mail Bank is transitioning over NEW management. YES, new. The are busy training novices and also working on pleasing everyone. You can definitely see that the staff there is trying their best to accommodate to all customer's needs. Honestly, there does not seem to be a reason to be mean to the business or to their staff (I actually see some people being flat out rude for no reason)! I LOVE HOW THEY ACTUALLY CARE ABOUT THEIR CUSTOMERS. DON'T LET THE RUDE APPLES GET TO YOU GUYS! You guys are doing great!! :) read more

The pros: It is always a short wait to be helped. The cons: 1. I seem to have had a lot of mail sent from here get lost. I've noticed that they don't always stamp the mail when they ring you up. Sometimes, they put the amount of the postage in the corner where the stamp goes, and I always assumed they would stamp it later. But with so much mail from there having gone missing, I wonder.... 2. The other con is that they don't run certified mail receipts through the printer, which prints exactly where the letter went to and when it was sent. They just tear off your receipt and hand it to you unprinted. I have found out that the receipts cannot be used in court unless they were run through the printer. read more

I got turned away, the guys said come pack in 5 minutes and post man will be here in 30? What the heck!? So much for my business.... it's 2 pm and there is a sign that says out for lunch. Then you need to have those hours posted on your website. This is crazy. read more

I mailed a card from The Mail Bank on July 19, 2012. This card was supposed to go to Colorado. Today is August 15, 2012 and the intended receiver has yet to get it. I called The Mail Bank to ask if they could possibly look around to see if the card did not get picked up and the man that answered the phone was very rude and said he could not look around, the mail was picked up every day and they did not make mistakes. It is pretty bad when your business is sending mail and you will not even take a minute to look around to see if an item was not picked up. The card had a gift card inside possibly that is the reason the card never arrived in Colorado. Just saying....... I will never use this business again and will tell everyone I know not to use this business. read more

Worst place to mail. Wouldn't take my prepaid USPS package because she said it oversize. Ridiculous. Never heard of a mailing service that wouldn't take a package. I've seen bigger packages mailed. Never coming by back. Service is horrible. read more

WARNING! DO NOT EVER USE THIS COMPANY!!! I have always gone directly to the Post Office, UPS etc. but my daughter in law, short on time, decided to mail our Christmas presents through The Mail Bank, two weeks before Christmas by Priority Mail. THEY NEVER MADE IT and have never been returned!! And when we called them they said it should have been delivered within 2-4 days.... I know the actual Post Office can be frustrating with lines and can deliver slowly sometimes but they have always delivered my packages and I didn't know she was going to use this place so I didn't get insurance. So now, not only my family and grandchildren, of all people, never got our presents but I am also "out" over $200 worth of merchandise!!! Live and learn!!! But do yourself a favor (and learn from my mistake) and go DIRECTLY to the carrier that you are using. Lord only knows what The Mail Bank did with ours but I suspect it never even made it to the Post Office :-(!! Hope this helps others, in the future, to just bite the bullet and wait in those hideous long lines with everyone else... it's worth it in the end!! read more

Mail bank is charging package pricing for large envelopes. Price should of been 1.32 and twice they charged me 2.17. Please don't do that please. read more

Convenient location and prices are on-par with other major mail stops. The big plus about this location is you're technically getting a PMB, not a POB. What's the difference you ask? A lot of companies/products wont ship to Post Office Boxes, because a signature is required, so if your address even says POB you're out of luck. Well not only can you get past the pesky online shipping form with a PMB, but the friendly owners actually sign for you and keep larger items behind the counter. For what it is, a solid 4 stars indeed. read more

I like this place now. A strange and eclectic assortment of gifts, cool office supplies; artwork, cards and jewelry featuring local talent. Service is attentive and friendly, fast and earnest. [Not sure how they swing it but they charge exactly as much as the post office so why would you bother with the lines at the post office? They have all the usual free packing supplies for USPS, UPS and FedEx and they offer mailboxes for rent.] I figure I save 30 minutes of my day every time I go here instead of the post office. read more

90% of the time when I come here I'm just running it to drop off a package with prepaid postage. I don't need to wait in line, just make eye contact with whoever is working and leave it on the counter. Takes 10 seconds and despite the casual nature I've never had a package fail to arrive at its destination. So much faster than going to the post office! read more

I came in here unprepared and needed help with what packaging and which USPS service to use to get my package by a specific time for a birthday gift. They were patient with me as I was trying decide what packaging to use, they told me the different prices for every service, and let me use their tape without hesitation. Usually mail offices are super stingy with their tape so I was surprised the lady was super nice and helpful with it. Since SD is so big the post offices are super spread out, so I was glad this location was central to Clairemont and next to the 805. I will be coming back to this place if I am in the area! read more

Very good service. I don't live in San Diego permanently so this has been a great place to receive the delivery of my packages when I'm not in town. The Mail Bank is a little far away from my neighborhood but it's worth the drive. Bella is very helpful. read more