From the beginning, Cynara at Safeguard was friendly, informative, and patient while I asked…read morequestions about renting a storage unit here. I didn't visit other facilities, I only did research online, but from the exterior Safeguard looks a lot more clean and safe. On the inside, Safeguard is spotless and secure. The access hours are flexible enough, as I don't need access after 10:00 p.m. anyway, and I like the security features. You get one key fob to access the elevators (or building after hours), and then your key is separate to your storage unit. I wish the unit had been less expensive ($198/month for a 10x15), but the unit we rented had a promotion which included the first three months for half off. We expected to rent for approximately six months, so it really made the price comparable to $150/month. I was able to reserve the unit 7 days ahead of time. Cyanara worked with me to make sure I didn't miss the promotion and followed up with e-mails and phone calls - but she didn't overdo it. She was also very helpful when I arrived to rent the unit. I would strongly recommend this facility.

1 Star -- Loyalty Apparently Comes With a Penalty…read more I am absolutely disgusted by the way Safeguard Self Storage treats long-term customers. I started renting my unit in September 2020 for $110 per month. Nearly six years later, after NEVER missing or being late on a payment, I received a letter casually informing me that my monthly charge is increasing to $657. Let that sink in. $657 a month for the SAME unit, on the SAME floor, with ZERO improvements, ZERO upgrades, and absolutely nothing different to justify this outrageous increase. Then comes the real slap in the face. This letter talks about how rent increases are only made "when absolutely necessary" and after "serious consideration" of customers facing economic hardship. Yet when I went online to price the EXACT SAME UNIT, I was quoted an introductory rate of $150 and a standard rate of only $319 after the promotion. So new customers pay $319... while loyal customers with perfect payment history are expected to pay $657? That's a $388 difference for literally the same space. This isn't "customer appreciation." It isn't "serious consideration." It feels like exploiting loyal renters because you assume moving out is too inconvenient. And the cherry on top? The letter warns about late fees and thanks me for my "continued patronage" -- as if I should feel grateful for being charged more than DOUBLE the advertised standard rate after years of on-time payments. Businesses love to talk about loyalty until it affects their profits. If you rent here, watch your rates closely. Apparently staying loyal just makes you a target for endless increases.

I used to use the one off of Route 53 in Woodridge but that location is tough to get out of and the…read moreparking lot is extremely small and areas inside are in dire need of repaving. I wanted a new place closer to home and within a similar price range. This location was found though it was under a different company name. I signed a lease with them in March and by April, Cubesmart bought them out and hence its what you see. This facility is very nice considering it was probably built only a year or two ago. One thing I noticed about my unit was while it's meant to fit vehicles and such (10x20), UNLIKE my old unit this location provided me with a light overhead that shuts off when the door is closed (unfortunately, no electricity provided). This was a true treat that's very helpful especially when I pull my other vehicle back in sometimes late at night. Overall, very happy with this location. It's secure with 24/7 CCTV monitoring, friendly staff, clean and fair pricing. Hope other Cubesmart locations can renovate just as nicely as this one.

Nate was fantastic and made our first visit the most welcoming! Facility is very nice! Highly…read morerecommended.

I've been with Cubesmart over 10 years . I have always like the office staff . They are always…read morehelpful , and consider. A staff member that has always stood out is Jacel . Whenever I've had a concern or needed a question answered - Jacel has always been very accommodating and helpful . Another reason , I've been with Cube Smart for so many years. Thank You , Jacel for all that you do .

This was a great experience. I have rented here several times over the past 10 years, and they have…read morealways been professional and helpful. Their pricing is excellent for the various types of storage they offer.

I am new to renting a storage space. Went to Hobson and Ricki was amazing. She is very…read moreknowledgeable and answered all my questions. Made renting a storage space a breeze. She's the best. Thx Ricki

I was really excited to use this place, Rikki was amazing and answered all of my questions. When I…read morearrived however, it was a nightmare. They are so unorganized, the employee took 20 mins to enter my info and then had to call his manager 6 times to ask how to do things on the computer. It is very dingy and everything is made of wood. Also the lift for the uper units was broken when I arrived with no estimated repair time. They told me I could use it indefinitely on the phone. Great prices but you get what you pay for.

great service very helpful…read more Timm made the experience excellent the unit is clean facility close and pricing very favorable

We rented our spaces 5 months ago June 28th, our rents for the spaces have currently gone up 31%…read morefor one space and 36% for the second space. According to Public storage the rents can go up every 5 to 6 months. In the city of Chicago, the rent for a $3000.00 apartment doesn't even go up by $150.00 so why is the rent for a 10x30 space being increased by 35%. Where are our state regulators on these storage facilities? Don't rent from any large storage chains or you will find yourself paying as much to store your items as you are for paying rent for an apartment.

Great place to store our very old and fragile travel trailer. We've been storing our camper at East…read moreGate every winter for the past 6 years and have never had a problem. We always worry about mice getting in and chewing stuff up but it's never happened. Scott has been great about arranging drop off and pick up dates each year and it's been so convenient for us. It's so nice to have a place we can count on year after year. We highly recommend East Gate Storage.

From the owner: Indoor RV, Boat, and Vehicle Storage - East Gate Storage is conveniently located in the southwest…read moresuburbs of Chicago, Illinois. East Gate is a safe, clean, dry and secure facility capable of storing vehicles up to 45' in length and requiring up to high 14' clearance. Store you vehicle indoors this winter season or also offering year round storage - out of the weather and elements. Automobiles, Boats, Jet-Ski's, RV's, Travel Trailers, Pop-ups and Car Haulers can all be easily accommodated indoors.

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

Eric was extremely kind and helpful during my move in. He went above and beyond to assist me with…read moreswitching my reservation to a larger unit.

We rented a unit, paid, we were charged in full, went to access our unit for the first time and we…read morewere denied access, told we moved out! Without a notice whatsoever. 0 stars. Negative stars. They didn't even notify us much less offer a refund! Jackasses.

We had a great experience with Good Move Movers! The move was seamless at both houses, and…read moreeverything went incredibly smoothly from start to finish. The team made the entire process easy and stress-free, and we really appreciated their professionalism and care. Thank you, Good Move Movers, for making moving day such a positive experience. Highly recommend!

This is the second time I have used Goodmove and again they did a terrific job. Malik and his chums…read moreturned up on time, moved everything effortlessly and finished ahead of schedule. If I ever move again, this is the company I would choose. Thanks guys.