Public Storage

3.5 (20 reviews)

Self Storage

Open • 6:00 am - 9:00 pm

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Public Storage - Self Storage Near Me - Bolingbrook, Illinois

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Jennifer T.

4 months ago

Eric was extremely kind and helpful during my move in. He went above and beyond to assist me with switching my reservation to a larger unit. read more

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Claude D.

1 year ago

We rented a unit, paid, we were charged in full, went to access our unit for the first time and we were denied access, told we moved out! Without a notice whatsoever. 0 stars. Negative stars. They didn't even notify us much less offer a refund! Jackasses. read more

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Kuya K.

5 years ago

Having previously been let down by E different storage company, public storage made it really easy and affordable to arrange a location to store our furniture until we move to Chicago. Public Storage has an online contract and text messaging that made it possible for us to reserve a storage space from 350 miles away. By the time I arrived at Public Storage, they already text messaged me the information on my storage space, gave me the password to get in, and had a free, complementary lock sitting inside the storage space. The transition couldn't have gone more smoothly with this company. read more

Public Storage - Public storage site map. - Self Storage Near Me - Bolingbrook, Illinois

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Billie M.

Elite 26 All-Star

461

172

5 years ago

I have had a storage unit here for over a year. Their billing is a mess and there are mistakes majority of the time. They say they have a texting system and it will work for 1 month and then be down for 8. I have been promised numerous credits and refunds due to these issues then I have to follow up numerous times for them to decide they cannot keep their word. read more

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Lachea H.

4 years ago

All my furniture, boxes, anything that was stored in my unit has been ruined by mildew and dampness. My cardboard boxes were all damp and warped.items that were in the boxes had mold and mildew on them. There was some kind of leak in my unit that ruined everything. For the amount of money they charged me monthly my stuff should have been pristine. Went to move out and the property manager was no where to be found. From 12-2 I was moving my stuff and the management office was closed the whole time. I saw her leave and deny someone the bathroom and then she came back but never unlocked office door. There are plenty of storage places around that I should have gone to, I highly suggest that you do what I did not. read more

Public Storage - Mildew on the ceiling of the unit - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Mildew on ceiling - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Mildew on my plastic tub - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Mildew on storage container - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Mildew around the base of an antique chair - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Mildew on unit - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Mildew on ceiling in unit - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Mildew on antique chair - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Antique chair - Self Storage Near Me - Bolingbrook, Illinois

Public Storage - Hole in the ceiling of my unit where water was leaking from - Self Storage Near Me - Bolingbrook, Illinois

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Mitchell G.

4 years ago

Rented at this storage before and can't say enough about staff. They are so helpful and just plain nice. Facility is very good.

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Nicole U.

4 years ago

The website was extremely easy to navigate and j was also able to get an online special. The app for entering and exiting is also a plus.

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Greg H.

12 years ago

Moved in today to a 7.5 by 10 in the outdoor lot. The process was straight forward, easy, and fast. Jessica showed me my unit, explained the process of accessing my space, how to use my lock and key, and explained everything from time the facility was open to insurance. Will update as the months go on, but so far so good. One note: the back of the lot is not fenced in, but contained by a deep ravine with trees. It faces the mall which is fenced so it does seem secure, just a little strange. read more

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Katie M.

6 years ago

This is our first experience using a storage facility and the whole process was fairly simpled. I suggest locking in a price online as that's where the best prices come from. The manager, Erik, was extremely customer focused and very kind. He answered all the questions I had and gave me great information. The actual unit itself was clean and very easy to access. Only downfall is not having cameras at this location. We aren't using it for valuables or anything but definitely an opportunity to step up their game. Overall: Very affordable and very easy to use. I would recommend read more

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Liza N.

6 years ago

Facility is fine but customer service is terrible. Please be aware that the rent is not prorated - so if you move out on the 2nd of the month, you will be charged for the entire month. Very poor business practice. read more

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Edward L.

130

8 years ago

We selected Public Storage for it's location and price. Reserved online the night before and were moved in by 9:30 am the next morning.

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Brent G.

9 years ago

Convenient location, friendly helpful staff. We use storage locations all over the us and we have been pleased with the flexibility and facilities of public storage. Jessica is so awesome !! read more

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Mike C.

8 years ago

Would always raise the prices. When I decided to leave they made me pay for an entire month just to take my stuff out for 10 minuets. Bogus

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Mike H.

15 years ago

A great place to store your overflow. And when you are done, drive around the corner to the Promenade and buy some more, now that you have all that room in the house! read more

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Erick M.

10 years ago

Jessica was so helpful! She was able to answer all my questions and was very nice.

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Sydney Sharmaine B.

11 years ago

Just rented today. Jessica were very helpful and gives all the information that i needed.

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Eric H.

11 years ago

Finally spoke with the District Manager. Basically, he told me that the reason I had to call back 23 times to speak with someone about my account is that it is one of the "busier" properties, and there is generally only one person working, so they are frequently out of the office doing other things. I guess their staffing issues are MY problem. He also suggested that the communication breakdown was essentially my fault because I did not leave a voicemail message for a callback...because I was at work...much like his own staff. But that doesn't really matter, I guess. Anyway, he did agree to a "one-time courtesy" credit of $20.00. And he made it clear that was the best I could expect from Public Storage. In short, this company sucks, its philosophy on customer service sucks, its level of greed sucks, and I wouldn't recommend it to anyone. read more

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Michelle J.

13 years ago

I would not recommend this facility to store anyone's items. I stored here for 3 months and had nothing but problems at this location. I used public Storage in the past when I lived in California and never I never had the issues I had here. 1st when I went to look at the property everything seemed normal. I rented a unit outside. One Saturday morning I needed to buy some more boxes so I went in the office and there were 2 girls behind the counter and 3 guys sitting with them. As soon as I walked up the guys ran back to the front of the desk. The employees seemed too busy in their conversation to really help me with my boxes I needed. I just blew the whole thing off. When I went to my unit there was lots of trash and broken glass bottles I had to drive through. I found a cut lock in front of my door and thought it was mine but realized it wasn't. I saw one of the office girls and told her I found the cut lock and she just shrugged her shoulders and said it's normal to find them on the property that people lose there keys all the time and cut their locks off to get into their unit. I asked her what if they cut the wrong lock and get into someone else's unit and was told "that is why you are required to have insurance." I only had 2 more months until my house would be ready and I could get my stuff out of there. Every time I went there it was nothing but problems. The office girls weren't very friendly and I asked for the manager and was told by one of the girls she was the property manager (I believe her name was Alex or something like that) and rudely asked what I needed. I complained about the way there is always trash and glass in the driveways where we drive and she said we'll take care of it. I did see her go outside with a broom but she then sat on her cell phone complaining to who she was talking to that these stupid tenants need to leave her alone and stop complaining all the time. I was very frustrated with the service I was getting. I was paying to keep my items in a place that has rude people working. Also I came there multiple times and the gates were wide open.. How are you secure when anyone can just drive in and break into peoples garages that hold personal belongings in. I called the customer Service number that was on the envelope I got when I signed up for my space and was given the run around. They never apologized nor was anything done about the way I was treated. I will never use them again or recommend storing here. read more

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Rob R.

12 years ago

I just rented my unit today so I may need to update this review in the future, but so far so good. The price is great for my size unit, the location is close to the highway, the sign up process was a breeze, and the property manager Jessica was nice and helpful. read more

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Cecil W.

12 years ago

I have stored my car at this location during many winters. The unit was very good and staff very helpful. Recently I came into buy some shipping boxes . I was helped by Jessica who went out of the way to find what I was looking for. read more

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More info about Public Storage

615 E Boughton Rd
Bolingbrook, IL 60440
Directions
(866) 677-5147
Call Now
Visit Website
https://www.publicstorage.com/self-storage-il-bolingbrook/1359.html

Payment methods

Does Public Storage take credit cards?

Yes, Public Storage takes credit cards.

From the Business

Specialties

Public Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient. A Great Deal: $1 first month's rent* No credit card required for reservations; no obligation Rent month-to-month Clean and trusted: Convenient Access to your units Well-lit, fenced properties Computer controlled gated access You keep the only key to your unit Extra perks: Climate controlled units available Managers live on site at many addresses Packing Materials and locks available for your convenience Personal, business or vehicle storage Pay and manage your account online or on your smart phone Call now or visit our website to find a location, check rates, reserve! * Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

History

Established in 1972.

The first Public Storage building opened in El Cajon California, but the new business was only supposed to be temporary. Two partners pioneered the concept as a way to use their real estate investment while they waited for the Southern California community to take off and value of their land to grow. They kept building, and people continued to fill their units. Eventually the pair realized that self-storage was here to stay, and they never looked back. Today, there are thousands of neighborhood Public Storage locations to choose from, many right around the corner from you.

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Review Highlights - Public Storage

“He answered all the questions I had and gave me great information.”

Mentioned in 3 reviews

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Global Self Storage

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[Edit: The regional mgr issued a refund of the last month's rent, which is appreciated, and for…read morethat action I'll move the 1 star to a 2 star, even though we suffered far more financial loss than that one month due to staff errors.] We'd never rent here again! We have been on the road for several years and couldn't move out of this location, otherwise we would have. The staff cost us a LOT of money! We moved from a small unit to two larger units, then had relatives come by and take things out while we traveled. When they got us down to one large unit, we asked staff to make sure that we had the same gate access code. The person we talked to (Leo?) assured us that would be the case. A family member rented a truck and brought a friend out from Chicago to pick up some things. They couldn't get in, and since it was the weekend, nobody was in the office. So they wasted the cost of the truck rental and their time. Then after we got that straightened out, we were able to downsize to one smaller unit. I called Leo again, and he assured me that the gate code would be the same. Again, the relative rented another truck and got a helper - guess what, the gate code had been changed again, even though Leo promised us it wouldn't be. Asked point blank, Leo said he had no idea that gate codes changed automatically when renters moved into different units. It wasn't until AFTER this that we were told about the kiosk in the office entryway, but that might not have helped because when our relative arrived, we were out of cell range and couldn't have provided login info. Then when we finally left the facility completely, they wouldn't pro-rate the month's rent (we left on the 3rd). "Company policy!" I guess company policy overrides the money and time we wasted believing your staff when they said we could use the same gate code. And again, they had raised the rate on us. The new place we rented with a competitor cost us less than half what we were paying at Global Storage, and it has far superior carts for moving items into/out of storage. We often had to go hunting for carts because there aren't enough spread around. Also, the exterior doors have door stops on them, to prop open the doors - and most of those door stops are broken! The last day, when we moved out, a man was cleaning fishing equipment and other stuff right in the main entrance near our unit. He blocked access for about 45 minutes, so we had to go the long way around to our stuff. Staff should have noticed this on their video system and asked him to move. Currently, there are a lot of empty units at this storage facility, and now I know why.

Super friendly employees, helped us find what we were looking for. Really helped us out. Highly…read morerecommend!

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I am new to renting a storage space. Went to Hobson and Ricki was amazing. She is very…read moreknowledgeable and answered all my questions. Made renting a storage space a breeze. She's the best. Thx Ricki

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21 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Cal L.

8 years ago

We had a horrible experience at the public storage on E.Boughton road Bolingbrook Location and would recommend everyone avoid it to protect their property and for the incredibly POOR customer service. The doors are thin. The thieves can easily break the cheap doors. They don't lock up the buildings at night and leave main storage units open all the time where the crooks could jump the fences at night to enter the open buildings. Inside storage unit, smell like urine and mod.... There are no cameras inside the storage units. At beginning , they try rip you off to make you buy their lock...and insurance etc... front desk man name Craig always ask you provide the best google review ...i now know why and glad not to provide five stars review for a very reason... this place DOES NOT DESERVE ONE STARS ! PERIOD!! They increase the rent without letting you know ... instead blame on us because apparently they "sent email a while ago" ...?? when i called district manage Sylvia Chrzanowski ..she replied and left voicemail indicate she will issue refund for us and will call in a few days...instead ask Craig to call and left message saying no refund?? what a LIE from district manager who represent this company!! Two days before moving out this crappy place, met Craig.. told him i will file a formal complaint to BBB ..he said "what if we refund you and hope you don't complaint..we are just the small business.." we are sick and tired of their dishonest!!! For those of you in same situation, raise hell and complain to BBB, Yelp, State Dept of Consumer Affairs. These guys are crooks! PLEASE DO NOT REMOVE OUR REVIEW FROM YELP !! THIS IS OUR TRUEST EXPERIENCE WITH THIS PLACE!! read more

Jin W.

8 years ago

We had a horrible experience at the public storage on E.Boughton road Bolingbrook Location and would recommend everyone avoid it to protect their property and for the incredibly POOR customer service. The doors are thin. The thieves can easily break the cheap doors. They don't lock up the buildings at night and leave main storage units open all the time where the crooks could jump the fences at night to enter the open buildings. Inside storage unit, smell like urine and mold.... There are no cameras inside the storage units. At beginning , they try rip you off to make you buy their lock...and insurance etc... front desk man name Craig always ask you provide the best google review ...i now know why and glad not to provide five stars review for a very reason... this place DOES NOT DESERVE EVEN 1 STAR!! PERIOD!! They increase the rent without letting you know ... instead blame on us because apparently they "sent email a while ago" ...?? when i called district manage Sylvia Chrzanowski ..she replied and left voicemail indicate she will issue refund for us and will call in a few days...instead ask Craig to call and left message saying no refund?? what a LIE from district manager who represent this company!! Two days before moving out this crappy place, met Craig.. told him i will file a formal complaint to BBB ..he said "what if we refund you and hope you don't complaint..we are just the small business.." we are sick and tired of their dishonest!!! For those of you in same situation, raise hell and complain to BBB, Yelp, State Dept of Consumer Affairs. These guys are crooks! read more

Sue B.

8 years ago

We had a horrible experience at the public storage on E.Boughton road Bolingbrook Location and would recommend everyone avoid it to protect their property and for the incredibly POOR customer service. The doors are thin. The thieves can easily break the cheap doors. They don't lock up the buildings at night and leave main storage units open all the time where the crooks could jump the fences at night to enter the open buildings. Inside storage unit, smell like urine and mod.... There are no cameras inside the storage units. At beginning , they try rip you off to make you buy their lock...and insurance etc... front desk man name Craig always ask you provide the best google review ...i now know why and glad not to provide five stars review for a very reason... this place DOES NOT DESERVE FIVE STARS ! PERIOD!! They increase the rent without letting you know ... instead blame on us because apparently they "sent email a while ago" ...?? when i called district manage Sylvia Chrzanowski ..she replied and left voicemail indicate she will issue refund for us and will call in a few days...instead ask Craig to call and left message saying no refund?? what a LIE from district manager who represent this company!! Two days before moving out this crappy place, met Craig.. told him i will file a formal complaint to BBB ..he said "what if we refund you and hope you don't complaint..we are just the small business.." we are sick and tired of their dishonest!!! For those of you in same situation, raise hell and complain to BBB, Yelp, State Dept of Consumer Affairs. These guys are crooks! read more

Larry M.

8 years ago

We had a horrible experience at the public storage on E.Boughton road Bolingbrook Location and would recommend everyone avoid it to protect their property and for the incredibly POOR customer service. The doors are thin. The thieves can easily break the cheap doors. They don't lock up the buildings at night and leave main storage units open all the time where the crooks could jump the fences at night to enter the open buildings. Inside storage unit, smell like urine and mod.... There are no cameras inside the storage units. At beginning , they try rip you off to make you buy their lock...and insurance etc... front desk man name Craig always ask you provide the best google review ...i now know why and glad not to provide five stars review for a very reason... this place DOES NOT DESERVE FIVE STARS ! PERIOD!! They increase the rent without letting you know ... instead blame on us because apparently they "sent email a while ago" ...?? when i called district manage Sylvia Chrzanowski ..she replied and left voicemail indicate she will issue refund for us and will call in a few days...instead ask Craig to call and left message saying no refund?? what a LIE from district manager who represent this company!! Two days before moving out this crappy place, met Craig.. told him i will file a formal complaint to BBB ..he said "what if we refund you and hope you don't complaint..we are just the small business.." we are sick and tired of their dishonest!!! For those of you in same situation, raise hell and complain to BBB, Yelp, State Dept of Consumer Affairs. These guys are crooks! read more

Julie L.

8 years ago

I have no choice to give one star for this company! they don't even deserve one star!! I was told that I had a climate controlled unit only to find out I did not and they would not switch me or help me told me I add to remove my stuff myself and no apology. When I went to remove my belongings everything had mold on it.They did not show any signs of care or sympathy or had any answers . This facility has a rat infestation problem (Health & Safety Issue) which took them several months to even acknowledge even though rat droppings were all over in the hallways in addition to my individual storage! No communication of any kind was sent out, even when they were made aware of the severity of the issue, no action was taken to remedy the problem or send communication out! They do not take any action to remedy the problems or send communication to their customers to notify them of a problem that could cause health and safety issues. They deny responsibility of any sort! They have not taken any type of action regarding improving their pest control (if there is any!) or look into the mold issues which is another health and safety issue at this facility! read more

Rachel R.

11 years ago

I have been renting here since November and Jessica has been great. Jessica showed me the unit without delay. She is very courteous, prompt, and she knows her stuff. Jessica always listens to me and my issues with my living situation and she remembers me when I come in to make a payment. Recently, I have been wanting to move into a smaller unit for the last few months and she has been great with helping me find the prefect unit to move into. I ended up moving into a unit that was right next to the old unit; which was very helpful in moving my things over. Overall, I have had no problems with my personal property either. read more

Janet M.

4 years ago

So as much as I like the pricing and the convenience of a first floor, I did not like the fact that I had to put mice pellets on the floor, that totally changed my storage organization, my mattresses had to be put up on a couple tables, , wasn't happy with that lifting and shifting, mice are known to bed into fabric, eww, and it was very musty in the storage, I will be going back to freshen up the space and put down captive boxes read more

Byron R.

12 years ago

Jessica and Matt are really awesome. I am a phd student from UW Madison and I can tell you that their customer service is spot on. They are not overbearing, but they make you feel comfortable and they are very flexible with the needs you as a customer might have. I would highly recommend them to family, friends and other business professional. read more

LaShon L.

11 years ago

This review is about the Bolingbrook,Il location where Jessica manages. This location is clean and rodent free. I have been there for 1 year and a couple of months and i have never seen a mouse or a mess. Jessica is warm and inviting. I will suggest anyone who is worried about their property getting damaged to rent at this location. I love it! read more

Forstina Y.

5 years ago

I love the facility is nice and best part I like the most was the great cu service I got from Lauwesha, she was friendly and helpful. Because of the great service she provided I will recommend my family and friends. Keep up the great Job Lauwesha read more

Luis M.

116

10 years ago

Tracy and Candice were amazing and extremely informative and helpful. They helped my mom and I find everything we needed and didn't know we needed! Amazing associates that take pride in their work. read more

Chuck G.

11 years ago

Jessica was very helpful. She went over all of our options and explained to us what services they had to offer. She also was very thorough as to how and when we could access our belongings. read more

Angelo S.

9 years ago

This public storage was very helpful to me and i liked it alot. Jessica was very helpful to me and took me through each and every step carefully so i understood it exceptionally. read more

Marie M.

12 years ago

Recently Stored my belongings here... I'm Exceptionally Please with the service.... 5 stars for the young lady who helped me... Jessica B Thanks A lot For your help... read more

Richard D.

8 months ago

Richard DeMyers I'm renting a storage from public storage in Bolingbrook The service was A1 and the storage itself was very clean The people are really friendly read more

Adam K.

10 years ago

The staff was incredibly friendly in getting me set up with my unit. They accommodated us nicely and even let us borrow a moving dolly. Great experience! read more

Debbi R.

6 years ago

Great staff! Clean Units. I was concerned about safety since I planned to move in and out at 6am. No Problem. I would rent here again if the need arises. read more

Jordan A.

12 years ago

Tanicia was a great help. Went over all documents and I got what I was looking for. I recommend this place to store items.

Becky S.

117

12 years ago

Leticia was very helpful and knowledgeable. I would rent here again in the future because of her services!

Lynn M.

11 years ago

Jessica was very personable and knowledgeable. She was a pleasure to work with and very thorough.

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Public Storage - selfstorage - Updated October 2026

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People who viewed Public Storage also viewed

Secure Storage

4.9

(15 reviews)

Amy was so helpful with every issue we had, even when it was busy! Very thoughtful and kind!read more

U-Stor-It Carol Stream

3.3

(23 reviews)

We are extremely disappointed with U-Stor-It's communication practices. When we fell behind on…read morepayments, they failed to communicate consistently or clearly about how serious the situation had become. In the past, when something truly urgent came up, they would call or at least send multiple forms of communication -- phone calls, emails, and letters -- so we knew to act immediately. This time, they switched to only email without any phone calls or clear indication that an auction was imminent. We had no idea things had escalated so far until it was too late. If you value your belongings, be aware that their communication practices are unreliable when it matters most.

Move in process was super easy. Dave was really helpful at explaining everything and walking us…read morethrough!

Infinite Self-Storage

3.1

(15 reviews)

Great place to store your things if you are moving and your new place isn't ready for you to move…read moreinto yet.

What truly stood out was Tiffany Adam's customer service. She went above and beyond to ensure I…read morefelt comfortable and informed every step of the way.

Global Self Storage

4.6

(17 reviews)

Super friendly employees, helped us find what we were looking for. Really helped us out. Highly…read morerecommend!

Safeguard Self Storage

3.5

(8 reviews)

Just got my storage unit today Gabby was very helpful and…read moregreat customer service. I definitely recommend anyone looking for a storage unit to get one here. Thank you guys

Rick and Dave are AWESOME. So helpful and very professional. They have great offers... I was able…read moreto pick my special, 20% off for 6 months. I highly recommend.

CubeSmart Self Storage

4.0

(4 reviews)

This is a great place to rent a unit. The prices are reasonable as long as you're not renting the…read morelast two units in the facility, lol. This place is extremely secure and safe. The facility and units were clean and well lit. They have great hours. 6am to 10pm everyday is a great time to allow all your customers access to their units. Marie is extremely helpful, pleasant and professional. I have been a customer here over a year and I'm glad I made the decision to store my things here.

I've been in this facility since April 2016 and when I first went to see the space, I was concerned…read moreabout the security of the building. Well my husband told me I was just being paranoid (I work for a security company, so I suppose I have higher standards). The people that work here are always very nice - yes, but I think everyone who stores here should know what we experienced last weekend. October 2016 on a Sunday AM, we were at the unit, maybe around 8-830am. We have 2 units here and we were consolidating to one unit. We parked our truck outside our main unit and of course had the windows down. I noticed a lady walking around the property and didn't think much of it at first, until she started getting EXTREMELY close to our vehicle, looking in our windows. Walking in between our truck and our storage unit and kept looking into our space. She continued to do this for a while and we opted not to say anything to her - maybe she'd just leave us alone. (She looked like she was high on something). The next thing we notice, is she started to jump the fence in the back corner where the barbed wire is bent, and left the unit. A few minutes later, she was back in the unit (she went through the fence (literally walked through) on the other gate further down). Now she is back to walking around, staring at us... watching our every move. She kept sitting on the ground and watching us. She disappeared for a bit again and then a little while later, she climbed the front gate (that you enter through) and just sat on there for a while. She eventually got down, and came back to our unit and at that point my Husband asked her if she had a problem and she mumbled that she was looking for someone. She was walking in and out of our belongings and staring in our unit again. So we opted to tell her to leave us alone or else we'd call the cops. The cops showed up - and right when they showed up someone opened a unit from the inside and she went in to their unit. With the hour and half we were there, not once did we see someone's vehicle, etc. there except for another person at his unit that we talked to, to make sure he locked his vehicle b/c of her. My personal thought... I can't say whether or not the guy was there before us that morning, or if he stayed in his unit overnight. It's just very odd that someone from the inside of their unit after 1 - 1 1/2 hours just opens up like it's nothing. I called the management on Sunday - talked to a girl there, and said the manager was off until Tuesday AM. I haven't heard from anyone, and I had to call the property manager today. He told me they have warned the individual at the unit she went into that she isn't allowed back there or she will be arrested. I expressed my concerns about the unsecure parts of the building and they mentioned they reinforced those spots a few weeks ago. I suggested they check them again. Unfortunately, we will be leaving this place as soon as possible b/c with all the crazy stuff that happens these days that you see on the news, if we don't feel safe at a place, how can we continue to pay them. I wish we had a better experience as this place was very close to us. **ALSO I'd like to note - they asked me not to put a review on here b/c it would be unfair b/c it was a one-time experience and this has never happened before. Everyone has the right to believe what they want, but I also have the right to express my concerns and to share my experience.

Extra Space Storage

4.2

(19 reviews)

Very disappointed. The lot was not plowed 2 days after snow. I fell twice trying to unload vehicle…read more I tried to call corporate office and was hung up on.

Staff was very accommodating and helpful both at move-in and move out…read more Facility is well maintained, storage items safely secured, and overall facility is clean and orderly

U-Haul Moving & Storage of Broadview

3.2

(14 reviews)

First and foremost the customer service here is nonexistent. The boy with the nails got a stink…read moreattitude and the "asst manger" is just as bad they don't know what they're doing here. They don't greet you they just stare until you say something like wth. Also beware the trucks are run down they rack up mileage first it's a ripe off. The gas handle wasn't moving so I ended up putting more fuel than expected and they don't give a refund back from that but they charge your card more for the mileage for the run down trucks. You been warned this location sucks!!!

I had made a one way reservation (pickup at one uhaul drop at another) show up to pick it up and…read morethe reservation was "never scheduled" even though it showed in their system. Sent me to another location; picked up the uhaul there but the "new" reservation made by the broadview location was round trip not one way. Fighting with customer service to not get charged double the rate I was given because I returned to a "different" location according to their system.

Boerman Moving and Storage

4.1

(81 reviews)

From start to finish, Boerman Moving was an outstanding experience! We were moving across the…read morecountry and that comes with a lot of stress. But Boerman made it easy! They came out to do a review of our house to give us an accurate estimate. The driver reached out 2 days in advance to give us his time for arrival. From the moment the driver and team showed up at our door, they were professional, kind, and on top of every detail. We watched them take great care of our items, pack it better than we ever could have, and treat us with such respect. Upon delivery several states away, we received the exact same treatment! Communication was clear, the driver was on time, and our items were delivered in perfect condition. We will be recommending Boerman to anyone we know with a move in the future! They made our big move so much better and stress free!

I used Boerman recently for a local move and they were terrific. Everyone I dealt with was…read moreprofessional, friendly and helpful. Trevor and Melina worked together to finalize the quote, move date and specifics. My moving team (driver Nate and movers Jonathan, Daniel, Ray, Edgar and Conner) were so careful with my things. They went to great lengths to protect my former house as well as the one I was moving into - especially the newly refinished floors! Juan and his partner did the packing and unpacking. This was particularly helpful because they knew just where my things went. If you're planning a move, I highly recommend the Boerman team!

The Lock Up Self Storage

4.3

(20 reviews)

My go-to storage was always Public Storage ... I live in Glen Ellyn and googled storage places near…read moreme. Lock Up Self Storage popped up so I decided to view their website for prices ... I found the perfect sized unit at a great price, the unit was very clean, carpeted and climate controlled! And to top it off the renting of the truck for 3 1/2 hours on my moving day came with the rental. I though it was too good to be true but I called them anyway and all of it was true so they definitely won me over from Public Storage. Best Decision Ever!!

The computer system was down on the day I tried to pay rent, so they couldn't take payment. They…read moresend emails "Call our office" and dont reply when you email respond What Do You Want Worst customer service ever.

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Public Storage - selfstorage - Updated October 2026

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The Lock Up Self Storage

Public Storage

Public Storage Photos

$1 First Month Rent* Save up to 35%

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Recommended Reviews - Public Storage

More info about Public Storage

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21 Public Storage reviews that are not currently recommended

Why does Yelp recommend reviews?

21 reviews that are not currently recommended

Public Storage - selfstorage - Updated October 2026

Browse Nearby

People found Public Storage by searching for…

Related Searches in Bolingbrook, IL

Trending Searches in Bolingbrook, IL

Related Cost Guides

Browse Brands

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People who viewed Public Storage also viewed

Secure Storage

U-Stor-It Carol Stream

Infinite Self-Storage

Global Self Storage

Safeguard Self Storage

CubeSmart Self Storage

Extra Space Storage

U-Haul Moving & Storage of Broadview

Boerman Moving and Storage

The Lock Up Self Storage