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    Public Storage

    3.6 (46 reviews)
    Closed 6:00 am - 9:00 pm

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    James W.

    An employee, hopefully former employee now but I never received any follow up, broke into my unit and went through all my belongings. Ended up steeling my mattress of all things. When I reported it to the front desk, he didn't do a thing. Let me know that there are no cameras and that they rarely check on units in this area because the female employees find it "scary". Told me to call the owner. (Left the owner a dozen messages over the next few weeks and he never called me back.) Few hours later I went back to the unit to see if anything else was stolen and there my mattress was sitting outside the door. Incredibly sketchy. Finally a year later, I'm able to move all my stuff out and cancel my rental with these awful people. You all are truly the worst and God damn I wish I could do something other than write this stupid review.

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    3 months ago

    Had a great Experience with Jackie & Candace they were so helpful and cheerful, they were so awesome and found me a great spot!!

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    25 days ago

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    1 year ago

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    2 years ago

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    6 months ago

    Both young ladies, thank you for all the help...very professional..they help me out with my app..to complete my transaction...Jorge Beltran

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    2 years ago

    Candice and Joel were very helpful and nice. Give them a try for your storage needs. The facility is well kept.

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    16 years ago

    Helpful 6
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    3 years ago

    Candice from Schiller Park location is very nice Lady. Always helping me with any problems I have. Definitely recommended

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    5 years ago

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    9 years ago

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    8 years ago

    Candice and company were the absolute best. Friendly, accommodating, explanatory and patient. You need to use this storage!!

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    7 years ago

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    17 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    12 years ago

    Very bad customer service. I needed a temporary lock on order to leave my car that was full of stuff. They would not help. See ya.

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    10 years ago

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    8 years ago

    Not honest place,Ashley is rude,not trying to work with me to solve the problem,dont go there

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    10 years ago

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    10 years ago

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    11 years ago

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    10 years ago

    Great customer service. Sue and Ed are nice, and Candice is very helpful! Would recommend for cheap storage.

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    11 years ago

    I want to thank Candice and Rhonda for allowing me to choose the perfect parking space for me close to ohare thank you

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    17 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Public Storage

    Review Highlights - Public Storage

    Chuck was phenomenal and the storage unit was clean and exactly what my husband and I were looking for.

    Mentioned in 3 reviews

    Read more highlights

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    Extra Space Storage - Exterior Units

    Extra Space Storage

    (17 reviews)

    Quick feedback for those looking to a storage facility 1…read more Place is brand new and clean 2. Entrance is really easy to get large trucks in and out, especially in Chicago cold winters 3. Manager of the place was super nice and accomodating (in terms of the millions of questions I had) 4. I needed something a little bit out of the ordinary and they were really helpful 5. Prices on the the same square footage vary..do your math 6. Take a photo of the access code in your iPhone bc you'll never find that card when you need it. One thing on the potential negative side...you need to use a barrel lock vs padlock. If you don't have one of these, it costs about $14. I ended up buying two, but only used 1. I gave my extra to the manager and asked him to give it to someone who was "down on their luck and needed it"...if you rent from here and finish with your locker, I'd hope you would do the same thing (or give it to a goodwill, that can give it to someone needy) FYI - my comparison storage facility is one I have used in Sydney Australia, and while the staff were friendly and easy to work with, the storage space was grotty, would only give that one 3 stars if I'd have to review it

    There is only one elevator to the entire second floor storage facility…read more Nearly every time I have visited, the elevator is Out of Order! Impossible to access second floor units. Staff refuses to assist, such as providing temporary holding in first floor units. Inaccessible, unreasonable!

    Public Storage

    Public Storage

    (13 reviews)

    Crappy place to store at . I switched here bc at the time they were cheaper but they like to raise…read morethe rent whenever they want . I got a call from a rude woman saying rent was due on the 2nd when I thought it was the 3rd and her and her crappy attitude said that's incorrect since 2020 it's been the 2nd I told her to relax it was a mistake and will be in to pay it. What's funny is I got a text saying rent is due the 1st LOL . They had one of the employees husbands driving around w his snow plow pushing the snow in the driving paths . Cars got stuck , he would offer to get them if they paid him. Rats are a huge issue . No one is ever in the office at the times posted on the door . Gates break all the time and takes forever to fix ... we pay up the ass for our units and they can't upkeep the property!?! Can't wait till we don't have to store anymore !

    Horrible. Restricted hours and don't get stuck inside the gates after hours. They'll further…read morerestrict your access making it difficult to get out of lease. People work. Thanks for the 5 PM restricted access time. Paying 3 times what my agreement started at. Steep incline with massive curb to get into unit. Not safe or practical for anything heavy. Took me twice the time to battle the incline to move heavier items by myself and is the reasoning for getting stuck inside after hours. Try explaining that to someone. They don't care. The only thing they care about is finding every possible way to nickel and dime you. Last straw with this place was my Amex on autopay expired and I mistakenly forgot to update with PS. They charge me a $60 late fee for a unit that isn't even worth $100 but somehow are charging me $300. Regardless 20% for a couple days after my due date. Complete nonsense. Can't wait to get out! More than a few places in the area for a fraction of cost and 24 hours access with property managers approval. Stay away for this place.

    Public Storage - selfstorage - Updated May 2026

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