Had a great Experience with Jackie & Candace they were so helpful and cheerful, they were so awesome and found me a great spot!!

Rat infested place. Every piece of furniture ruid bad management just didn't care about all of my belongings that went to the trash used my furniture for one Year before storing it in this rat infested hell hole paid 1700 for my sectional and received no sort of payment even though I had insurance on the unit. I would not recommend this place to anyone. They should be closed down they don't deserve any stars read more

I came here to help my cousin move her stuff out of her unit. A moving cart was really hard to come by. I'm giving a bonus star because some other amazing clients that were moving their things helped us. I don't know how her payments have been, but I don't understand why more people are not commenting about the rat droppings all over the place. They were on the landing when we got off the elevator, and in the hallway on the walk to her unit. . I thought the guy that came through with a cleaning cart might sweep them up, but nope. She had rat droppings in the unit as well. Maybe people reviewing this place are used to rat droppings and overlook them, but I was shocked at what I saw. read more

An employee, hopefully former employee now but I never received any follow up, broke into my unit and went through all my belongings. Ended up steeling my mattress of all things. When I reported it to the front desk, he didn't do a thing. Let me know that there are no cameras and that they rarely check on units in this area because the female employees find it "scary". Told me to call the owner. (Left the owner a dozen messages over the next few weeks and he never called me back.) Few hours later I went back to the unit to see if anything else was stolen and there my mattress was sitting outside the door. Incredibly sketchy. Finally a year later, I'm able to move all my stuff out and cancel my rental with these awful people. You all are truly the worst and God damn I wish I could do something other than write this stupid review. read more

Public Storage - Self Storage Near Me - Schiller Park, Illinois

Both young ladies, thank you for all the help...very professional..they help me out with my app..to complete my transaction...Jorge Beltran

Candice and Joel were very helpful and nice. Give them a try for your storage needs. The facility is well kept.

excellent customer service Candace was friendly, patient and very detailed and answering all the questions that I had. Thank you Candace read more

Rosie was absolutely amazing! I made a reservation online and she made the process super easy when I got there. The facility is very well kept and clean with ample amount of unloading carts and space. Highly recommend :) Thank you Rosie! read more

Candice is a very helpful lady. She directed me to available spots - got my reservation pulled right up as she was expecting my visit -- great service!! read more

If you don't mind the huge increases in payments the place is fine. They raised my rent 3 times in less then 2 years, more then doubling my rent. I started at $41 August 2019 and now they want $84 a month. I'm moving my stuff out. Good riddance. read more

we have had this storage unit for about a year and a half and we have had the rent raised on us without notice twice. the first time is was raised $20. the second time it was raised $30. We didnt use to be charged a rent tax and that was added to our account recently as well. The unit isn't getting any bigger. RIDICULOUS!!!!!! Not acceptable at all! read more

What do you do when you are poor but need a storage unit....you end up at this ramshackle place in Schiller Park. For $65 a month you get a giant, drafty old barn with flickering florescent lighting (that has many burned out bulbs), a "security gate" which takes so long to close after you that I have had 2 other cars follow behind me - maybe they are renters also, maybe not - and lots of seemingly abandoned cars & trucks in the back lot. (To be fair, they have cleaned up somewhat since the lot was paved this summer). They leave the doors open all day and birds get in (among other critters I am sure) and since there are no ceilings to the units you better cover your stuff up or...well, you know. The halls are dimly lit and creepy and I hate going there alone at night. If you need a cart, you have to "sign one out" because apparently there is a lot of cart theft over there. But where the carts are located vs my unit is on the opposite end of the building, so not only is it not convenient, but you never know if the office is even going to be open in order to get one. I have gone there on different days at 9am (closed), 1:30pm (closed) and 2:30pm (closed). So not only can you maybe or maybe not get a cart, if anything should happen to you up in the crazy labyrinth of this joint, there are only some randomly placed intercom buttons to connect you to the office...which if it isnt open how are you supposed to get help? Ahhh, it is the stupidest place I have ever dealt with, but for now it will have to do. But seriously, if you can afford to pay a few bucks more a month, DO IT and dont use this facility... preferably a place you dont feel like you have to carry a shiv with when all you want to do is drop off a box of old Christmas decorations. read more

Public Storage - Self Storage Near Me - Schiller Park, Illinois

Candice from Schiller Park location is very nice Lady. Always helping me with any problems I have. Definitely recommended

As my first time coming here, Magie treated me very well. Gave me all the information that I needed to know. She satisfied my needs. Magie is a Very happy and friendly person. Thank you so much read more

What Great service we received from Margarita & Tracey. They could not have been more helpful. You have two prize employees working for you!!! Location # 22308 read more

Candice and company were the absolute best. Friendly, accommodating, explanatory and patient. You need to use this storage!!

We had a great experience getting into our new storage space. Nick was incredibly helpful in helping us measure the space and gave us the time we needed to bring our biggest piece to be sure it was the right size. He even came over when we returned to see how we were managing and helped out. Having rented from various other companies before, we remain pleased with our decision to rent from Public Storage. And NICK is a big reason we did! read more

C.R. and I both have way too much shit, and after we get married, we will have too much shit times two. So we rented a storage space at Public Storage in Schiller Park. The place is pretty run down. It looks like the place went through a Red Neck Picnic. In the back area there were old campers that looked like they were 30 years old and boats that have not been in the water since World War II. The storage space that we rented was dirty and dimly lit, and the hallways looked like they haven't been swept in a long time. They kick you in the nads with a $22.00 processing fee to start a rental agreement and also make you take out some bullshit insurance for your storage space. It's 8.00 a month for 1,900 dollars in coverage. I guess this was a case of "you get what you pay for". This was the cheapest place that we could find. read more

Great service and very helpful! Jamie was awesome to work with. She assisted my wife and I during our move-in and helped us get the best value for our money! We weren't sure of the size of storage unit we needed and she took us around to view available sizes so that we had a better idea on what we could fit. read more

This is a HORRIBLE PLACE!! I've been renting there for about 3 months, I went there in July to pay my bill, but the lady said I was paid til next month (August). I didn't know I was set up with Auto Pay, A few weeks later I put my code in but it didn't work, it said see manager so that's what I did, she said I broke the contract, I said what?? How?? She really didn't give me a answer, so the only thing I could think of, was one night I was waiting for my boyfriend to come there but I fell asleep because of the very hot day we had, when my boyfriend finally came it was after 9pm. So he got ahold of the property manager & they both came up to my unit & I then woke up, but I wasn't staying there, so now they are telling me I owe $254.00 dollars & I need to pay that & then vacate, he said after the 7th there will be more late fees & if I don't pay the whole amount then all my stuff will be up for auction... My unit is suppose to be $80.00 dollars a month so how is the amount $254.00 dollars??? These past few months have been TERRIBLE my sister recently passed away, I just got over Covid & I now have walking pneumonia, I don't understand how people can be so so cold hearted especially when it comes to other people's stuff... Everything I owen is in that unit not to mention my mom's & my dad's ashes, all my important papers & baby photos of my children... I also don't understand how high the amount is either???? I just wish they would work something out with me??? PLEASE PLEASE IM BEGGING YOU TO PLEASE HELP ME OUT... PLEASE read more

They raised my rate before I was even there a year. The security gate broken so always up anyone can get in anytime. I did not feel safe when going to my unit. I have moved out. read more

Once again PublicStorage has come through for us. Ed was great in helping us set up another storage locker. We have seen him many times around the facility and he is always very helpful read more

Margie did such a great job with the introduction, tour and lease that I was able to make it back on the next train out! Thank you so much for your prompt service! read more

Highly recommended! I've never rented storage before and these people walked me through the baby steps and explained everything down to the last detail. No hidden stuff, nothing shady. Candice is really helpful and Ed walked me through and answered all my questions. If you need a place to store, this is it. read more

I had used this facility over the past ten years. During this time I had moved from units of one size to another and been in various locations about the facility. I have never had one problem with access to the property, automated billing and my belongings were never tampered with. My more recent dealings with office staff was with Tracy and Candice. They were both professional, thorough and competent. I can say the same for any of the office staff I interacted with over the years that I was at the facility. read more

Worst experience I ever had! The poor girl that worked there was brand new and wasn't trained at the new place. And if you need to use a cart you have to leave your ID. So if you plan on coming after hours make sure you have your own cause they lock them up. Oh and no refunds! I called corporate and they shrugged me off the phone and connected me to a voice mail to leave a message for a supervisor. They will get back to you in 48 hours. I will never use PS again! Poor management Nick! read more

This place has the rudest people working at the front desk. All they do is sit there and eat when you ask a question they look at you like your stupid, there supposed to know how things work there and explain it to you. How is the public to know this without asking??? I would never recommend this place to anyone. I wish I knew who to call and report her. Anyone have any idea? I don't think they deserve 1 star...... read more

That was the first time I rented the storage place and I'm glad that I chose this one! The customer service was perfect. Tracy and Chuck gladly answered all the questions I had, explained the company policies and everything I need to use the storage in the future. Tracy showed the units that they have available and the prices for them. All the units are dry, clean and safe and that was what I was looking for! Just to mention, I checked few storage companies for the prices and this one had the best ones! Thank you Tracy for being so friendly and helpful, and explaining everything with patience. Strongly recommend! read more

Very bad customer service. I needed a temporary lock on order to leave my car that was full of stuff. They would not help. See ya.

Yesterday I obtained a storage unit and was helped by Margarita. I appreciated her assistance with picking the correct unit for the items I need to store as well as her thorough review of details about the facility and recommendations of other items they sold. I'm really glad I picked this location not only for the service I was provided but all the great price. Thanks again Margarita for all your help. read more

Not honest place,Ashley is rude,not trying to work with me to solve the problem,dont go there

Chuck was phenomenal and the storage unit was clean and exactly what my husband and I were looking for. The storage unit was secure and comes highly recommended. read more

Tracy and Chuck were great! Helpful, friendly and willing to help. The storage units they showed were clean and neat. The prices - affordable. Definitely will continue using this storage in the future! read more

I came in the store today to inquire about some storage units and Alexis showed me around. She was very nice and helpful. Thanks again Alexis!!!! I'll be back! read more

Great customer service. Sue and Ed are nice, and Candice is very helpful! Would recommend for cheap storage.

I want to thank Candice and Rhonda for allowing me to choose the perfect parking space for me close to ohare thank you

The facility is clean and secure, and the staff is helpful, knowledgeable and friendly. I never had any problems in 2 years of having a space there. I probably had to access the space more often than most, and every time I was there it was clean and well maintained. Highly recommended. read more

Be very careful, rent will increase without notice. Just in 1 month our rent increased by 30 bucks. I called customer service and there advice was its in my contract section blah paragraph blah. I asked if they can reimburse me for a first time courtesy and she told me NO. I expressed that I will close unit and take business somewhere else , she replied ok no problem, is there anything else we can do. I wouldn't recommend Public Storage anymore. read more

I was very pleased buy the owner and the property manager candice , they were very helpfull at fixing my prob , very good custoner service , and thank you to the owner i beleive johnny read more

The customer service at this location is excellent. When I had an issue with reserving my unit Candace was quick to resolve it. She was pleasant, informative, helpful, and efficient. She was very accommodating and offered me alternative options. When I returned on another occasion I had the pleasure of having Latasha assist me. She was attentive and helpful and quickly processed my paper work to get me in my space. I had a great experience at his Public Storage location having been assisted by Candace and Latasha. I truly recommend it for your storage needs. read more