Very good service We are satisfied how is provided and nice…read moreto the costumer with care

Rhonda was very friendly and helpful as first timer . Made…read moreit quick and easy to access my area

I've used this facility for over 15 years, back when it was United Storage, and have stayed through…read moreits transition to CubeSmart. The facility has consistently been clean, well maintained, and secure. Roy, the on-site manager for many years, is always helpful, responsive, and attentive. I've had an excellent experience overall and continue to trust this facility for my storage needs.

Been using this facility for over a year and can't say enough about how happy we are that we moved…read morefrom a terrible near ETHS that was horrible ! Cube smart is I a very safe location in South West Evanston on Oakton just East of McCormick next to the big sports Dome which is a very busy safe area with all the family sports activities at that Dome. So we feel quite comfortable popping in there on way from Ohare Airport for family visits. The facility is very well run with great staff and is spotless. We get what we need for our 3-4 visits per year from California to see kids , grandkids, etc . So can't say enough. It's an awesome experience. It's well worth what we pay. Manager, great guy , around a lot too. 5 stars

I have been a long time customer of Safeguard storage. Robert in the office is always friendly and…read morehelpful. I love having the carts readily available the second I walk in the door. Having different size units over the years there has never been a bad location and I was on the second floor for over 8 years. Thanks again Robert!

Excellent facility. Clean and very safe. Very friendly, consistent staff…read more Had a unit with them for about 2 years and never had any problems. Any time we stopped by place was very clean, plenty of parking.

6 Year Update (Nov. 2023): This Public Storage location is still one of the nicest-maintained…read morebuildings I have used, with everything in good working condition and no signs of disrepair. The climate control always has the unit at a reasonably comfortable temperature all year round. I've seen no evidence of any kind of leaking (which I can't say about my previous X-Tra Storage unit in Wheeling and A.Smith's Storage in North Chicago). The large cargo elevators are in good shape, and move quickly and quietly between the 3 floors. There is a digital access panel that requires a code to enter the storage area. The dolly carts provided have seen a lot of miles, but are still all in good shape with no wobbling or weirdness. They also have hand trucks available upon request (along with boxes and packing supplies for sale). The facilities, along with the bathrooms and office, are always clean. I like that the entire facility is well lit, with motion-sensing lights in the hallway, and clear lines of sight through the halls. Police frequent the plaza that its in, and there are security cameras all inside and outside of the building, so it should be fairly safe at all hours. They state they're open Mon ~ Sun, 6:00 AM to 9:00 PM, but I've successfully accessed my unit a little earlier and a little later. Any time I've run into staff, they're courteous and attentive. Price-wise, this location is fair. Shop online, and you can get some really good promotional rates. We got a 10" W x 5" D unit for $70 for the first year, and $100-ish after the year (we opted for our own insurance coverage, where we had to provide pictures and account info to Allstate). We wanted to use our own lock, but they made us use their lock at no additional charge. It's a decent quality Master no. 40 70mm discus-style padlock with hardened shrouded shackle, but a so-so 4 pin cylinder that's jiggle resistant but easy-ish for a journeyman to pick with the right tools and a few minutes. Fortunately, I don't have anything too valuable, otherwise I might insist on them allowing me use a better lock. Avoid coming here around 9am and 5pm. The Public Storage shares the plaza with several office buildings, and there's only one way in and out on Pfingsten Rd. for everyone. At 9am and 5pm, there can be a little bit of a traffic backup, as all those folks are commuting to and from the surrounding offices.

BAIT & SWITCH - price WILL go up so be careful…read more Fantastic location. Units are good. Locked elevator access and good location. Sounds great, right? I've had better customer service at the DMV. When I was mostly moved in, I had the pleasure of meeting a nice woman who moved here from New Orleans. She shared that she was moving out of a 10 x 15 unit. When I asked why, she said the initial cost was around $150, and in just 2 years they had raised it to almost $450 / mo. YES, you read that right. Now, I cannot verify her costs, but I can tell you that when I moved in to a 10 x 10 space, the cost was $89 / mo. In just over a year they have raised to cost to almost $200 / mo. More than double the cost in 1 year? After roughly 5 months it went to $134. This is a shame because I would have stayed in this unit for a decade. Based on my exponential calculations, the cost would be $102,400 / mo if they keep doubling it every year. I decided to get out. I met a nice couple when I moved out and mentioned the increases to them. The guy said to me, "Yeah, you need to move to a different unit every 6 months or you'll be in trouble." He was literally moving his boxes from one space to another one next to it. What? Maybe Public Storage Deerfield could have simply kept charging him the rate he was paying so he could avoid this hassle. I moved out a couple days into the month and had to online chat them since the 'on location' gentleman (who is nowhere to be found most of the time) told me he had to leave and go to the other location. He is never available, but suddenly became VERY available when I put a few things near the dumpster. He came up to me and said "Yeah there's no dumping in the dumpster. I saw you putting a few things there on my cameras." I replied, "I am a paying tenant right now." He said, "That's for me, not the tenants." Then he shared I would be charged $250 if I left the garbage by the dumpster. So I had to make another trip to gather that and take it away. He left and told me to close the account with chat since he didn't have time to do it. I cancelled with online chat and asked for a pro-rated refund for the remaining 27 days. They said no. I asked if there is anything they can do and they told me that it's in the contract, and they will not send any prorated refunds. Beware of this as well. You're better off finding a quality storage house that takes care of their customers and actually rewards them for paying and staying.

I had the pleasure of speaking with America.. She was…read moredefinitely a person I will enjoy speaking with on a regular basis in the near future I value her knowledge and focus she has for her duties at storage mart.. Well done America ..thank you .. Rae

Update: Before and after my complaint, the manager, America, at this location and every employee…read moreI've encountered here were and are super friendly and helpful. They and their main and regional offices all responded extremely quickly to my complaint and wanted to make it right. That's very much appreciated. I think a great solution would be to not bury the fine print so far from the pricing but put a short notice below the pricing for each unit - simply that price is subject to change at anytime with 15 days notice. I certainly would've paused and considered other options. Original one star review: Bait and switch pricing. Increased my rent 65% after less than 3 months with only 20 days notice. You have to scroll down 6 pages to find the fine print that says they can change pricing at any time with 15 days notice. This is a summer storage unit for my daughter's dorm and we're not local so it wouldn't make sense for us to fly out and move to another facility. Will never do business with them again. Utterly ridiculous and shady business practice.

I was a long time customer, since October 2009. Called a week ahead of the move out to inform them…read moreof movers business name and time of pick up morning of March 11th. Had discussed prorated amount of $50.96 The female employee was rude on the phone and would not let movers in unless I paid $139. I want my $88 back. She said manager/owner was out on medical leave.....which is maybe just another lie.

Could not recommend this place enough. Efficient service, friendly employees, great prices…read more Thankfully we were helped by Gordana, who is incredibly knowledgeable, friendly and helpful. Ask for her next time, and your storage experience will be a breeze. This place looks old, but it is very well run and no-nonsense - by far the best storage facility in the area.

Golan's did an excellent job for me. I really appreciated having Aidai as my personal contact. In…read morefact, I chose Golan's over a lower priced bid for the piece of mind of having a dedicated coordinator. The movers themselves were professional, polite and efficient.

We were down to the wire in pulling together a move to the East Coast. Golan's provided a…read morecompetitive estimate, no hard sell. We accepted their bid and finished packing. On the day of the move, they showed up on time, wrapped almost everything that needed protection in either blankets or plastic wrap. Delivery was within specified timeframe, and unload was quick. All personnel -- office reps, pickup and delivery -- were courteous and professional. If I ever move back to Chicago, I will call Golan's.

I had a good experience with HodgePodge moving. The team was able to accommodate my shorter notice…read morescheduling, and they were very communicative when we had to move the appointment because of issues with our elevator reservation. Moving can be stressful so it was great that they were very responsive via email to help us plan. Movers came on time, and were professional and careful with all of our stuff. They were very nice guys and very communicative. We have quite a few live plants and everything was moved without any harm. Their rate was reasonable and I liked that we were able to tip on Zelle instead of having to use cash. They also offer rentals for reusable / eco-friendly boxes in case you don't want to produce waste with paper boxes. Their owner Miro followed up a few days later with a phone call asking on our experience and if we had any issues. It was unexpected but positive to get a personal follow up too. Finding movers was a stressful experience especially wading through other places spotty reviews. I would recommend Hodgepodge to anyone for the next move.

Highly recommend!! Hired this team to pack up my parents home, lots of furniture and boxes and they…read moredid a wonderful job. Very easy communication, they were able to get everything done quickly and efficiently and the price was very reasonable!