Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Alan and his crew provided a great moving experience. They packed everything safely and loaded and…read moreunloaded the truck promptly.

Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!

I had to move from my two-bed apartment at the last minute. After calling several companies and…read morebeing told that they have no availability at the needed date, I finally found Extra Mile Movers. They took into consideration my availability, and a crew of four people arrived on time. The guys handled all of the heavy furniture with precaution(they disassembled and wrapped all of the details), boxed the kitchen supplies, clothes, a few electronic devices, and even asked me if I have items that need special care. The process took around 10-11 hours, and this was the estimated time they gave me. I appreciate this part as I wasn't flexible with my time, and it had to be a quick move out process. Not to mention that the guys had to go up and down the stairs with all of my belongings. Communication with these guys was on top as they asked me a few questions and gave me updates on the process length and how it would be handled--worth the price and quality of the job. I big shout-out to them! I would definitely use them again in my next move.

Let me start off buy painting the situation my wife and I were in. I just got a new job and we…read moreneeded to move AGAIN and I did not even know where to begin. Normally I would move myself but I'm no spring chicken anymore lol so my wife and I began searching online. At first glance every moving company looked the same and we were overwhelmed with the options. However, we learned very quickly that not all moving companies are the same after calling around. What really drew us in was the quote/initial call to Extra Mile Movers. We requested a quote online and they were very quick to reply and literally answer the 1000 questions my wife and I had. They made the whole process feel simple and hassle free. We decided to go with Extra Mile and to say the least I'm more than a happy camper. They were very professional, courteous and gave my wife and I the chance to wind down and know everything was going to be okay in the midst of the craziness. They took very good care of our belongings, had impeccable wrapping skills that I've never even seen before, and just made the day more pleasurable. The team that showed was so good and they genuinely made us feel like they cared about our belongings. I would recommend these guys to everyone I know both friend and family. There impeccable skills speak for themselves and their customer service was amazing. They were with me every step of the way and there was no surprises. I truly feel they went the extra mile and as a result have gained a lifetime customer!!

If I could give these yardbirds a zero if I could! I made the contact a week in advance. I told…read morethem that I lived in Bloomington, Illinois and had to move my Granddaughter out of her apartment in Evanston, Illinois by Sept. 1st. I received a confirmation from them stating they would have three people there at 10:00 AM on Aug. 26, 2021. The day before on Aug, 25 I sent them an email as a reminder that I would be there the next day. My drive is seven hours round trip pulling a trailer and illinois tolls of $16.00 . I waited 3 hours for them to show up to no avail. I called their phone number numerous times but their voice mailbox was full and you could only leave your phone number for a return call. I sent them several emails and no response. You would think that if there was a problem and they could not make it that they would at least call. They should be removed from Yelp as they are a fly by night unreputable group. You should definitely not use these people!!!!

From the owner: We are fully licensed and insured by the Illinois Commerce Commission, United States Department of…read moreTransportation, members of the Illinois

Let me start by saying if I could give zero stars here, I would…read more I contacted this company about a move, indicating that I was moving from a 2nd floor 1 bedroom with approximately 1700 lbs worth of stuff to a 1st floor apartment about half a mile away. They sent me an estimate for $402 that included 3 movers at $115/hr as well as a $57.50 truck rental. Because I didn't have that much stuff we estimated that, all told, it would take about 3 hours. Everything seemed fine, so I e-signed the estimate and arranged for a move window between 11am and 1pm. The first red flag was when they told me they didn't take credit cards--only cash or check. In 2019 that's a little suspect, and who even has a check book anymore, but they came recommended to me, so I pulled out $500 cash just incase the move went over a little. On the day of the move 4 guys arrived, and the leader informed me it was now a fee of $145/hr, plus a higher fee for the truck. Then he looked at my apartment and told me that all of my stuff would take 4-6 hrs to move. All told, on the spot he told me the move would be at least $800 and that if I don't have the cash to cover it, they would only move an estimated $500 worth of my stuff. It was the last day of the month and I had to be out, so I started panicking. I told him I didn't have $800 to spend on this move and that all of this wasn't in the agreement I e-signed. He told me I could always Chase pay him the difference. And that's when I knew this guy was trying to run a scam. I called his boss who kept telling me that 4 guys were better than 3 and it would take less time. He absolutely would not listen to me when kept saying this was not what we scoped for nor was it what I had signed on for. He assured me that the movers would move my things and we could work out the difference later if it went over. During the move out the lead guy lectured me on how much stuff I have and told me my TV table was cheap and I should buy a nicer one. And even though my landlord required all moving to be done out the back of the building, he didn't like how far the walk was, so he informed me he'd be using the front door. Two things: First of all, I don't have a lot of stuff. I'm not a minimalist, but I'm def not a hoarder either. It was a normal (and clean) 1 bedroom apartment. Second I like my TV table, but yeah, it was cheap because I like saving money. But that is beside the point. In the end, we didn't go over on cost, because like I said, I really didn't have that much stuff. The whole process took just over two hours. On the other hand, the movers didn't move all of my things. They refused to take my computer and some boxes that had my cleaning supplies in them. The guy said he might break the computer and didn't want to be responsible for it, and that the cleaning supplies were liquid and he didn't want to deal with them. I ended up having to make two additional Uber trips to get the remaining items to my new place. One last thing about this whole miserable experience--one of the movers took a massive shit in my new bathroom and the apartment smelled like it for about an hour after the fact, despite the opening of windows. I will not be using these people again.

Choosing to move with Olympia is choosing to lose money. Here is my experience…read more I moved from Schaumburg to Portland. I had a one bedroom in Schaumburg and was having them move that west. They gave me a flat rate, since I chose to use there storage as well prior to my move, at 1,700. When the movers arrived to my house the movers seemed to work quick and efficiently. However, when they got to my bed frame they took it apart, loaded it on the truck, then proceeded to tell me that it would be over $500 extra because when I said 'bed' on the phone that did not also cover my 'bed frame'. I just can't believe with all this other furniture I'd listed they really thought I was sleeping on a mattress on the floor? Of coarse I paid for this move in full, in the beginning, so I had to come out of pocket right then and there over $500 more extra, for my bed frame that they didn't even ask me about. Time went by I moved and they ended up arriving almost a week late with so many broken items. When they came to pack my one bedroom apartment, they came with 4 or 5 men. When they arrived to my five bedroom house in Oregon, they had two. The process took forever and I have multiple missing boxes, a broken chaise, a broken tv, my table is entirely scratched, I had two broken lamps delivered, and they even lost screws for my bed frame, leaving two shelves out of the headboard. On top of all this, being that I lived in Oregon the drivers thought it would be appropriate to ask if they could buy a joint from me. Let me tell you that nobody in this company deserves to put there feet up to smoke a joint. Terrible service, unprofessional, so many broken items, totally disappointed in this company. Would NOT recommend. *****UPDATE - The check I received for how many days they were late BOUNCED!

Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.read more

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She…read moreis the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must!

These guys are great. I have moved many times and these folks have been the best. Fair price…read more(regulated) but no surprises! Worked with us to keep costs down and did what they said when they said they would do it!

Awesome service! Best movers by far and worth every penny. Cheaper than other quotes and a little…read moremore than the cheapest- that mishandle, lose, and damage belongings- and make you wait a month to receive your goods. No middle-man! Your truck is yours only! Knowledgeable and kind movers. Cost was less than quote, because I did some packing myself. I highly recommend them at 5+ stars. Excellent- wonderful movers. I cannot say enough!