Fair pricing and great customer service…read more Will refer family and friends when they need storage facilities

Amazing facility. Eric is a very excellent manager. the facility has been kept clean and organized…read moreand secured. thanks for your continues awesome work and service.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

I have a wonderful experience with dulls and Logan they handled my things with care they are very…read morehard working and I will request for them again if I had to they are good anybody that new help moving request for dulls and Logan they are good

I was initially so impressed with All My Sons dba "New City Moving". They quoted me $190/hr for…read morelabor plus a $290 flat fee, and I paid a $100 deposit. The team confirmed all the details ahead of time, including my request to move over 10 pieces of artwork. They estimated a 5-hour move with three men, and on the day of the move, they arrived promptly at 8 AM, worked efficiently, and completed the move-out by 1 PM. The move-in process at my new home started at 1 PM and wrapped up around 3 PM. Throughout the day, the team was respectful, careful with my belongings, and truly seemed to go the extra mile. I was so appreciative of their hard work that when the team lead, Sergio, requested a cash tip, I went to the ATM and withdrew $500 -- $200 of which I gave directly to the crew as they finished up. Unfortunately, this is where my experience took a sharp turn. I placed the remaining $300 in my purse, consisting of one $100 bill and $200 in $20 bills. After noticing the sky open up around 2:30 PM with heavy rain, I felt even more sympathetic to their efforts and decided to give them an additional $100. When I went to retrieve the money, I was shocked to find my purse had been disturbed and only $100 (in 20's) remained. To make matters worse, when I returned to my old apartment to finish cleaning, I found a pile of belongings left behind. Despite paying for a full-service move, it seems the crew simply decided some of my things weren't worth taking. The lack of communication and care was beyond frustrating. And if all of that wasn't enough, after providing my email address multiple times, I still have not received an itemized receipt, invoice, or a clear breakdown of charges. The final bill came to $2,145 -- almost twice the original estimate -- leaving me furious. After deducting the $100 deposit, I owed $2,045. I understand that moving is tough and unexpected factors can arise, but the dramatic increase in cost combined with the apparent theft, lack of accountability, and poor service left a lasting impression. I cannot in good conscience recommend All My Sons dba "New City Moving." While the physical labor of the move was well done, the lack of integrity and professionalism by at least one member of the crew completely ruined the experience. If you decide to use this company, I strongly advise keeping your valuables secured, double-checking that all your belongings are loaded, documenting all interactions, and following up on the communication regarding your charges.

I had to move from my two-bed apartment at the last minute. After calling several companies and…read morebeing told that they have no availability at the needed date, I finally found Extra Mile Movers. They took into consideration my availability, and a crew of four people arrived on time. The guys handled all of the heavy furniture with precaution(they disassembled and wrapped all of the details), boxed the kitchen supplies, clothes, a few electronic devices, and even asked me if I have items that need special care. The process took around 10-11 hours, and this was the estimated time they gave me. I appreciate this part as I wasn't flexible with my time, and it had to be a quick move out process. Not to mention that the guys had to go up and down the stairs with all of my belongings. Communication with these guys was on top as they asked me a few questions and gave me updates on the process length and how it would be handled--worth the price and quality of the job. I big shout-out to them! I would definitely use them again in my next move.

Let me start off buy painting the situation my wife and I were in. I just got a new job and we…read moreneeded to move AGAIN and I did not even know where to begin. Normally I would move myself but I'm no spring chicken anymore lol so my wife and I began searching online. At first glance every moving company looked the same and we were overwhelmed with the options. However, we learned very quickly that not all moving companies are the same after calling around. What really drew us in was the quote/initial call to Extra Mile Movers. We requested a quote online and they were very quick to reply and literally answer the 1000 questions my wife and I had. They made the whole process feel simple and hassle free. We decided to go with Extra Mile and to say the least I'm more than a happy camper. They were very professional, courteous and gave my wife and I the chance to wind down and know everything was going to be okay in the midst of the craziness. They took very good care of our belongings, had impeccable wrapping skills that I've never even seen before, and just made the day more pleasurable. The team that showed was so good and they genuinely made us feel like they cared about our belongings. I would recommend these guys to everyone I know both friend and family. There impeccable skills speak for themselves and their customer service was amazing. They were with me every step of the way and there was no surprises. I truly feel they went the extra mile and as a result have gained a lifetime customer!!

If I could give these yardbirds a zero if I could! I made the contact a week in advance. I told…read morethem that I lived in Bloomington, Illinois and had to move my Granddaughter out of her apartment in Evanston, Illinois by Sept. 1st. I received a confirmation from them stating they would have three people there at 10:00 AM on Aug. 26, 2021. The day before on Aug, 25 I sent them an email as a reminder that I would be there the next day. My drive is seven hours round trip pulling a trailer and illinois tolls of $16.00 . I waited 3 hours for them to show up to no avail. I called their phone number numerous times but their voice mailbox was full and you could only leave your phone number for a return call. I sent them several emails and no response. You would think that if there was a problem and they could not make it that they would at least call. They should be removed from Yelp as they are a fly by night unreputable group. You should definitely not use these people!!!!

From the owner: We are fully licensed and insured by the Illinois Commerce Commission, United States Department of…read moreTransportation, members of the Illinois

So, I can truly only speak of my own moving experience with…read moreOlympia Moving and Storage from this morning. Now keep in mind I have not unpacked as of yet. But I will definitely edit my review if I feel differently. Hence the 4 stars for right now :) But from a purely customer service stand point and what I saw over the course of my almost 4-hour move (due to how much stuff I personally owned). I am forever grateful for Omar, Dwane, and Tony! Omar, Dwane, and Tony- The three musketeers who made a move that I was dreading to do completely alone a breeze. I was informed at all times of what was going on, what time frame everything could happen in and they let me know they could start early this morning. I had slept at 3 am from packing and trashing and was exhausted, to say the least, all moves are difficult. Omar- informed me of everything and worked on making sure all my items were wrapped and securely delivered. Dwane- worked tirelessly without any hesitation to the amount of work that was there, Tony- Brought the jokes and equally stayed focused on the task ahead At no point did I feel I had made a mistake- primarily the opposite- I had never used movers and I thought to myself- 'How have I never used movers'!!! These guys were respectful, mindful, pleasant, had amazing work ethic and worked very efficiently. Thank you so much for everything and I will definitely use you all in the future and recommend the three of you personally. Sincerely, Ruchi :)

Let me start by saying if I could give zero stars here, I would…read more I contacted this company about a move, indicating that I was moving from a 2nd floor 1 bedroom with approximately 1700 lbs worth of stuff to a 1st floor apartment about half a mile away. They sent me an estimate for $402 that included 3 movers at $115/hr as well as a $57.50 truck rental. Because I didn't have that much stuff we estimated that, all told, it would take about 3 hours. Everything seemed fine, so I e-signed the estimate and arranged for a move window between 11am and 1pm. The first red flag was when they told me they didn't take credit cards--only cash or check. In 2019 that's a little suspect, and who even has a check book anymore, but they came recommended to me, so I pulled out $500 cash just incase the move went over a little. On the day of the move 4 guys arrived, and the leader informed me it was now a fee of $145/hr, plus a higher fee for the truck. Then he looked at my apartment and told me that all of my stuff would take 4-6 hrs to move. All told, on the spot he told me the move would be at least $800 and that if I don't have the cash to cover it, they would only move an estimated $500 worth of my stuff. It was the last day of the month and I had to be out, so I started panicking. I told him I didn't have $800 to spend on this move and that all of this wasn't in the agreement I e-signed. He told me I could always Chase pay him the difference. And that's when I knew this guy was trying to run a scam. I called his boss who kept telling me that 4 guys were better than 3 and it would take less time. He absolutely would not listen to me when kept saying this was not what we scoped for nor was it what I had signed on for. He assured me that the movers would move my things and we could work out the difference later if it went over. During the move out the lead guy lectured me on how much stuff I have and told me my TV table was cheap and I should buy a nicer one. And even though my landlord required all moving to be done out the back of the building, he didn't like how far the walk was, so he informed me he'd be using the front door. Two things: First of all, I don't have a lot of stuff. I'm not a minimalist, but I'm def not a hoarder either. It was a normal (and clean) 1 bedroom apartment. Second I like my TV table, but yeah, it was cheap because I like saving money. But that is beside the point. In the end, we didn't go over on cost, because like I said, I really didn't have that much stuff. The whole process took just over two hours. On the other hand, the movers didn't move all of my things. They refused to take my computer and some boxes that had my cleaning supplies in them. The guy said he might break the computer and didn't want to be responsible for it, and that the cleaning supplies were liquid and he didn't want to deal with them. I ended up having to make two additional Uber trips to get the remaining items to my new place. One last thing about this whole miserable experience--one of the movers took a massive shit in my new bathroom and the apartment smelled like it for about an hour after the fact, despite the opening of windows. I will not be using these people again.

Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.read more

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She…read moreis the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must!

These guys are great. I have moved many times and these folks have been the best. Fair price…read more(regulated) but no surprises! Worked with us to keep costs down and did what they said when they said they would do it!

Awesome service! Best movers by far and worth every penny. Cheaper than other quotes and a little…read moremore than the cheapest- that mishandle, lose, and damage belongings- and make you wait a month to receive your goods. No middle-man! Your truck is yours only! Knowledgeable and kind movers. Cost was less than quote, because I did some packing myself. I highly recommend them at 5+ stars. Excellent- wonderful movers. I cannot say enough!

So after I wrote the review I found some large items were ruined and broken. I went thru months of…read moreback and forth emails with their warranty department and never got reimbursed for any of my items. I'm also missing several boxes and some China.

The saga continues... The following is an email I sent to Spark Moving this evening and CC'd my…read morebroker and support at MovingClaims.Net. I also forwarded this email to the FMCSA where I've already filed a formal complaint. I want Spark to work with us to get the insurance claim filed/settled. To date they have been unresponsive to my broker and MovingClaims. 5/6/19 To whom it may concern (Spark Moving), I am writing to personally address your company about my recent claim with MovingClaims.net and I'm asking your company to be timely and responsive through this process so we can come up with a resolution sooner rather than later. Missing items: 55in Westinghouse TV Kitchen box: Mr. Coffee coffee maker, 3 Yeti 20oz travel mugs, 1 Arctic 20oz travel mug. I had to send back items on 2 occasions during the delivery because the driver tried giving me items that weren't mine. I'm assuming that's where my TV and missing kitchen box went. Damaged items: Broken sectional couch frame and torn fabric (underside), torn fabric headboard, Sanyo WiFi ready blue ray player broken, some bowls broken, glasses cracked/broken. And kitchen table top cracked and scratched (clearly dropped). *I have pictures of all of these damages. Unfulfilled paid work/Other: Your delivery driver (one worker) dropped my items and did not reassemble any of the furniture. A new local acquaintance I met here helped your driver unload the truck. There were also several delivery delays causing me to miss or rearrange work. Hopefully we can resolve this through movingclaims.net and further legal action will not be required. Thank you in advance for your cooperation. Ashley M. McDonough, MBA 5/10/19 I am having an impossible time getting Spark to reply to emails so we can move forward with my claim. I've asked multiple times for them to provide me with the required documentation and they are flat out being non-responsive. The broker who has been semi-useful up to this point is no longer being useful either. DO NOT USE GOLD STANDARD RELOCATION. Now that the move is done they have quit on their responsibilities to help me with things like claims. Furthermore they did zero vetting on this joke of a company (Spark Moving). Spark HAD a Facebook page but had since deleted since so many people fucked out by then we're communicating and organizing to file a class action lawsuit. Do not use this company. If you were one of the people talking on Facebook and want to organize a lawsuit let's exchange emails and move forward. I'm attaching the email I've sent multiple times requesting docume