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    CubeSmart Self Storage

    3.4 (10 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 3 months ago

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    5 years ago

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    3 years ago

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    Nick R.

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    6 years ago

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    Ask the Community - CubeSmart Self Storage

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    New City Moving

    New City Moving

    4.5
    (1.3k reviews)

    I am a professional home organizer and have been using New City for many years, as part of my job…read moreis to also manage client moves from beginning to end during the spring and summer months. New City Moving used to be my favorite out of them all in Chicago, but since they were bought out by New Sons, everything is going down the tubes. My recent move job went as follows. Movers showed up 25 minutes late on move day, had the audacity to ask for a tip, over-rode my instruction as to arrival time at the new location and approached the front desk to start unloading before my arrival, after I told them we had the elevator booked at a certain time. Apparently they had a full move after mine, which is something the "old " New City never did, so they were in a rush. I was willing to let all that slide until the next day I noticed that they drilled too far in to my clients dining table while assembling it and cracked the top of it in four areas. Funny how the lead Juan made sure to point out any items while packing that were previously damaged, or scratches on the floor of the new unit when we entered, but neglected to inform me that he busted my clients table right before he left for his next job. oh and for the record, I had tips for each team member on both pack and move day. point is, no one in service should ask for a tip. it's tacky. This company had turned in to a disappointment.,

    Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!

    Self Storage 1 - Wrigleyville

    Self Storage 1 - Wrigleyville

    4.3
    (113 reviews)

    I'm delighted that I finally decided to get a storage unit. I live just a few blocks from this…read moreconveniently located facility and could not be happier with my new storage arrangement! The staff are extremely courteous, helpful, and professional. All my questions were addressed up front, and I am confident that I chose the best facility around! The best part for me is the secure loading dock (garage). Even when there are other folks bringing stuff in or out, I don't have to wait more than a few minutes. If I stop by early in the morning or late in the evening, I'm typically done within 5 minutes. It's that easy. I love that the facility is climate controlled (for my own comfort primarily), and I don't have any concerns about safely, knowing that access is strictly monitored. Self Storage 1 gets my highest recommendation. Lakeview and Uptown folks, this is as good as it gets!

    Mice infestation! They have issues with mice since last summer. My unit got destroyed by rodents!…read moreOver $2k in damage! The owner claims the issue is being taken care of but the mice never went away as every month I return to my unit and discover new damage! The contract you sign when renting the unit mentions no responsibility of the owner for any damage including damage done by rodents so you will be left on your own to deal with your loss. They offered $10 discount for the next 6 months for me as well as arrange the livers to vacate then disappeared. The staff is friendly but not helpful. Be mindful of this went renting from them!

    Skokie Local & Long Distance Moving and Storage

    Skokie Local & Long Distance Moving and Storage

    1.0
    (1 review)

    I had really high hopes for this company. I requested information in the phone and they quoted me a…read morereally price of 195 for two movers and a truck. I scheduled my move three weeks in advance and the person on the phone was so sweet and helpful. However, I called and I confirmed my move for 11 am the day before I moved, and they said everything was set. On moving day, thy messaged me saying they would be 1 hour late and that their truck broke down. At this point, I was like ok, that's ok. However, 12 pm rolled around and no one came. I called again, and this time they told me that they changed my moving time from 2-4 pm. I was pissed because no one told me but whatever. At 3:30 pm, no one came still and I called again and this time the woman let me call the moving dispatcher myself. I called him and he was extremely rude to me. I asked him how long it would take for him to get to me, and he told me that it would probably be 7 pm...maybe. I asked him why it was taking so long and he got really aggressive on the phone saying that there are at least 20 customers ahead of me and it doesn't matter when I scheduled the move. He started yelling at me and saying he didn't care and that he didn't know what to say to me anymore, he could probably be there at 9 pm. To me, since I am a woman living alone, I did not want to move at night, so I just said whatever and hung up. I then called about 5 moving companies and finally found one for next day moving. They were great and I paid double what Skokie offered me, but it was done right and they were respectful the whole time. You get what you pay for I guess. I will say this though, the customer service people you talk to on the phone are super nice and probably get yelled at too often because of shit like this. I feel bad for them, so this one star is for them.

    From the owner: We are fully licensed and insured by the Illinois Commerce Commission, United States Department of…read moreTransportation, members of the Illinois Movers and Warehouse Association. We are a full-service professional moving company

    CubeSmart Self Storage - selfstorage - Updated June 2026

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