Signed up for the Extraspace ap in hopes to be able to open the gates via my phone so that I…read morewouldn't have to step out of my car and enter my code in front of everyone. App give the option to open the gates via your phone, but the gates do not open. This has been like this for over three months with no action from anyone at the facility. I have brought this up to them multiple times and so have other people. Nothing has been done. I will remove this review once the gates/sensors are fixed.

Clean space and the lady of customer service very nice and I don't have any problem with that time…read morethat I'm with them

Dont bring your stuff here they let your stuff get stolen and don't even try to help let alone let…read morethere corporate office know that your stuff even was broken into or care to check the cameras

Save yourself the aggravation...They never have equipment available for use. The one lady in the…read moreoffice always has an attitude. Moving out to somewhere that I can access and move my items without breaking my back carrying everything. Plus they are continuously raising their monthly rates.

Moved in for a rate of about $140. Got a notice in the mail after just 3 or 4 months that the new…read morerate is now going to be $244! I was never told that the rate was a promotional rate - if I would've known that, I would've never booked it. We could rent a garage for that! Additionally, there were all sorts of fees that were never disclosed until everything was finalized and I went to pay. Also, I have my own insurance - the person who helped me said we had no choice but to pay for their insurance the first month, but after that, I could just send in my insurance documents and she would take that charge off so the following months I wouldn't be charged. Never happened; I've been charged every month. Just a total scam everywhere you turn. Can't wait to get out of this place.

Victor was so helpful in getting me a storage space for my car. He was so patient and even ran out…read moreto check a unit out to see if my car would fit in. Really appreciated the extra effort and he was just very respectful during the entire process. Made me a recurring customer for sure.

I cannot recommend MOOvers more. Incredibly professional and efficient movers who made the move…read morefeel seamless. They arrived 10 mins early and finished with time to spare working tirelessly. 3 MOOvers moved our three bedroom bedroom apt down 2 flights of stairs to our 3 floor condo. Their leader had an excellent eye and all of them worked Incredibly hard to safely and quickly move a large number of heavy assorted pieces in sometimes tight corridors with effectively no scuffs or marks on our walls or floors. If you need a mover in the Chicago area, they will get it done expertly! Their rates seemed incredibly reasonable and they actually worked so quickly that they charged less than their estimate as it is billed by the hour!

Best moving company I've used! Professional, friendly, and very experienced. They handled all…read morefurniture and boxes with care. They took apart my bed frame and reassembled it at my new place. Same with my TV. They removed it from the mount and remounted it at the new place. Ruben, Anjel, and Fabrisio were my movers. They were speedy and extremely organized! I highly recommend this crew! Other thoughts: Moovers is locally owned and I recommend you always use a local business.

The entire site is immaculate. The office staff is friendly and professional with knowledge of all…read morethings moving and storage. The storage unit was in perfect dry conditions and ready for move in. I would highly recommend.

The Lock up self storage is clean and easy to access, the process was simple and easy, I would…read morerecommend this place to others.

The service is associate (not sure how to spell his name Abhinatha) was such a great help for me. I…read morespoke with him over the phone that I might be a few minutes late reaching the facility at nearly closing time and he assured me that would be fine and he could wait a few extra minutes. I got there early. The help to locate and pick the unit was great and I actually booked the unit while it had a great promotion. I would recommend this location for storage. Thank you for your help.

The storage itself is nice. No dumpster available like at my previous storage unit (Lock Up), or…read moreeven a garbage can, but that is no big deal. However, watch out for the deceptive ads on pricing. Mine is 10'x10', advertised as $111.75 per month when booked online. With the mandatory insurance etc. the first month came in at $146.91 total, now the second month $181.02. Not very obvious the promo is only for the first month.

Stash-It was a lifesaver for our group! I hosted a work event in Chicago that ended with a Cubs…read moregame, and Carlos (the owner) made luggage storage so easy. They came to our event location, picked up everyone's bags, and stored them just a couple blocks from Wrigley. Totally worth the cost for the convenience--and it was a huge relief for those who had to leave early for flights. Highly recommend Stash-It for any group visiting Wrigleyville!

From the owner: Travel lighter with Stash-it. Whether you're catching a…read moregame at Wrigley Field or exploring Chicago’s vibrant neighborhoods, we’ll take care of the heavy lifting. Stash-it.com is your local luggage logistics partner—offering secure drop-off at our Main site near Wrigley, plus flexible pick-up and delivery services anywhere in the city. We’re here to make your visit smoother, lighter, and totally hassle-free.

Service was great! Rhonda was was very helpful and very courteous. The facility itself is dirty and…read morefilthy. Smells so bad, just so many bad smells. We moved our stuff out and went back to.Extra Space Storage next door. We regret going to public storage. The price was right, but the cleanliness was not.

Sue was great. I…read morelost the unit key and she arranged a very reasonable rate to cut and replace it without compromising the security of the unit. And Sue was friendly!! It's a lost art these days.

Needed more room for family items Lisa was great and very…read moreaccommodating. Very clean facility

I'd like to thank Lisa for helping me to get a reduction on my storage fee.read more

Priscilla has the best customer service by far ! love this facility super clean and organized…read more thankful to Priscilla for showing me how the app opens the doors for you.

Did a rental with Priscilla on Wednesday. She was extremely busy by herself and still kept a smile…read moreon her face and great customer service. facility was great and super clean. the units she showed me were clean and ready for move in. happy with my expirience. Would definetely recommend.