Signed up for the Extraspace ap in hopes to be able to open the gates via my phone so that I…read morewouldn't have to step out of my car and enter my code in front of everyone. App give the option to open the gates via your phone, but the gates do not open. This has been like this for over three months with no action from anyone at the facility. I have brought this up to them multiple times and so have other people. Nothing has been done. I will remove this review once the gates/sensors are fixed.

Clean space and the lady of customer service very nice and I don't have any problem with that time…read morethat I'm with them

Friendly & accommodating. They took me to units I was interested in and smile answering every…read morequestion. It was an amazing experience.

Excellent service. The office closes at 5pm and I was running late because of traffic, I gave them…read morea call and the guy was so nice and waited for me. He explained everything to me and gave me a very convenient storage unit. The place is wonderful, very clean and seems brand new. It is very easy to reach and you can park your car inside and use their carts. I really recommend it to anybody.

Outstanding. This place is three blocks from my house, works great for me…read more I needed storage immediately as I had to close out my contract with Uhaul due to very rude service and an outrageous cost per month that was basically killing me fast. Enisce & Stephanie were very friendly, courteous, and helpful. These lovely ladies had my contract and payment due lickity split, and I was unloading the truck. They even loaned me a cart to assist me to make my move in easier and for free. Uhaul would have charged $25 for that plus a deposit. Overall, they got me out of a rut and at half the cost of what I was paying for Uhaul storage. Highly recommended and secure facilities with locked gate and cameras everywhere. I feel that I will not need to lose sleep anymore over my stuff. A+ Five stars. Thanks Ladies for your friendly service. I look forward to doing monthly business with you.

I will never use this storage again they raise my payments 3 time without any notice and when I try…read moreto correct it the front desk person said I have to write a letter to the corporate I don't have time to do all that when they as workers for the company can help me to fix my issues and also being harassed from a man that lives upstairs for being a days late and now when I empty my unit they want still charge me a full payment when it's empty I don't think so ..

Moved in for a rate of about $140. Got a notice in the mail after just 3 or 4 months that the new…read morerate is now going to be $244! I was never told that the rate was a promotional rate - if I would've known that, I would've never booked it. We could rent a garage for that! Additionally, there were all sorts of fees that were never disclosed until everything was finalized and I went to pay. Also, I have my own insurance - the person who helped me said we had no choice but to pay for their insurance the first month, but after that, I could just send in my insurance documents and she would take that charge off so the following months I wouldn't be charged. Never happened; I've been charged every month. Just a total scam everywhere you turn. Can't wait to get out of this place.

Victor was so helpful in getting me a storage space for my car. He was so patient and even ran out…read moreto check a unit out to see if my car would fit in. Really appreciated the extra effort and he was just very respectful during the entire process. Made me a recurring customer for sure.

I cannot recommend MOOvers more. Incredibly professional and efficient movers who made the move…read morefeel seamless. They arrived 10 mins early and finished with time to spare working tirelessly. 3 MOOvers moved our three bedroom bedroom apt down 2 flights of stairs to our 3 floor condo. Their leader had an excellent eye and all of them worked Incredibly hard to safely and quickly move a large number of heavy assorted pieces in sometimes tight corridors with effectively no scuffs or marks on our walls or floors. If you need a mover in the Chicago area, they will get it done expertly! Their rates seemed incredibly reasonable and they actually worked so quickly that they charged less than their estimate as it is billed by the hour!

Best moving company I've used! Professional, friendly, and very experienced. They handled all…read morefurniture and boxes with care. They took apart my bed frame and reassembled it at my new place. Same with my TV. They removed it from the mount and remounted it at the new place. Ruben, Anjel, and Fabrisio were my movers. They were speedy and extremely organized! I highly recommend this crew! Other thoughts: Moovers is locally owned and I recommend you always use a local business.

Robert was amazing he helped me find the proper storage unit for my needs! Furthermore, he was…read moreextremely patient and showed me several spaces so I could decide on what works best for me. The hours are great you can access your space from early morning until late at night. My previous unit through Public Storage on Pulaski was not accommodating with time and they had maintenance issues. The inside of my unit at Lockup is immaculate and I see that they have excellent pest control. Time and care is put into keeping the entire property clean. Prices are reasonable and they send you a reminder to pay before you get charged a late fee. Thank you Robert and crew at the River Grove Lockup!!!

Do NOT use this facility, save your belongings. We stored our belongings in a climate-controlled…read morestorage unit here from May-August of this year. In only four months, our belongings accumulated $6,000 worth of damage from mold. When we moved out, there was a physical puddle in one of the corners of the unit and wetness on the floor. We made sure the property manager came and saw the condition of the unit. Antiques, furniture, boxes of books, clothes, mattresses, etc. were all covered with mold. We purchased insurance protection through the facility. We submitted a claim 20 days ago, at their recommendation, but they do not want to communicate with us. We call every few days but the property manager, Graciella, does not want to take accountability and consistently ignores our attempts at communication. Other reviews online show a similar experience, to which it seems like this is an unsafe and faulty facility.

The facilities are clean and feel very secure however: 1)…read moreThey don't let you know in advance that proof of insurance is required when you sign up or you have to pay for their insurance, which is redundant if you have renter's or homeowner's insurance. 2) They require that you purchase their locking tumbler - the only thing that lets you lock your door. I assume they have a universal key that lets them into all the units. There doesn't seem to be a way to use your own lock. 3) They, like many storage places, are very cagey about their prices. They promise low pricing but won't guarantee that it won't increase on a monthly basis. 4) There is a service charge to pay with anything other than a check (EFT, Zelle, etc.)

The storage itself is nice. No dumpster available like at my previous storage unit (Lock Up), or…read moreeven a garbage can, but that is no big deal. However, watch out for the deceptive ads on pricing. Mine is 10'x10', advertised as $111.75 per month when booked online. With the mandatory insurance etc. the first month came in at $146.91 total, now the second month $181.02. Not very obvious the promo is only for the first month.

Stash-It was a lifesaver for our group! I hosted a work event in Chicago that ended with a Cubs…read moregame, and Carlos (the owner) made luggage storage so easy. They came to our event location, picked up everyone's bags, and stored them just a couple blocks from Wrigley. Totally worth the cost for the convenience--and it was a huge relief for those who had to leave early for flights. Highly recommend Stash-It for any group visiting Wrigleyville!

From the owner: Travel lighter with Stash-it. Whether you're catching a…read moregame at Wrigley Field or exploring Chicago’s vibrant neighborhoods, we’ll take care of the heavy lifting. Stash-it.com is your local luggage logistics partner—offering secure drop-off at our Main site near Wrigley, plus flexible pick-up and delivery services anywhere in the city. We’re here to make your visit smoother, lighter, and totally hassle-free.

I called the storage facility on Montrose in desperate need of a storage solution. I had the…read morepleasure of working with Denise. Although this specific location did not have a storage unit to fit my needs, Denise went above and beyond to help me find a location that could offer me what I needed in the midst of a very hectic time with a move cross country. After talking to her, all of the different competitors could not come close to winning my business. Denise made the decision easy and she found a facility that will safely store my entire house during this time of transition. If you need storage and looking for someone trustworthy, kind and extremely knowledgeable, reach out to Denise. She is a doll and you will be in great hands with her!

Needed more room for family items Lisa was great and very…read moreaccommodating. Very clean facility

Priscilla has the best customer service by far ! love this facility super clean and organized…read more thankful to Priscilla for showing me how the app opens the doors for you.

Did a rental with Priscilla on Wednesday. She was extremely busy by herself and still kept a smile…read moreon her face and great customer service. facility was great and super clean. the units she showed me were clean and ready for move in. happy with my expirience. Would definetely recommend.