My old apartment had a fire and i needed somewhere to store my belongings while looking for a new…read moreplace. Lockup was great! They were totally understanding, gave me my second month free, and were happy to help me coordinate multiple drop offs (the movers with my furniture, and the insurance fire/smoke remediation people with much of my "stuff") This is the second time in three years I've used this location for short term storage needs (2-6 months) between apartments. Each time they have been helping full and great! The units have high ceilings makeing it easy to get your stuff in and out including large furniture. clean carpet throughout. Wide hallways make it possible to manuever. It's all inside so its warm and dry and bright and exactly how you'd want a storage place to be and feel.

The facility is clean and well run. The problem is they keep increasing the price. we have had…read moreour locker for just over a year. They gave us a discounted introductory price and after a couple of months it went to the regular amount which was fine. They have increased our price twice in that time and it is now a third more. I feel giving 2 increases in a year is unreasonable and one that's a third more then the regular price is unacceptabl. We will be moving out things to another facility.

I have been a long time customer of Safeguard storage. Robert in the office is always friendly and…read morehelpful. I love having the carts readily available the second I walk in the door. Having different size units over the years there has never been a bad location and I was on the second floor for over 8 years. Thanks again Robert!

Excellent facility. Clean and very safe. Very friendly, consistent staff…read more Had a unit with them for about 2 years and never had any problems. Any time we stopped by place was very clean, plenty of parking.

Great service from Barbara! She was informative and helped us out with a unit. Clean, well lit, big…read moreplace and the staff is always friendly and helpful. Love how everything is keyless.

They have raised the rate on my unit twice in just more than a year of having moved my stuff in --…read morenot minor increases either. And I'm not talking about from the promotional rate to the regular rate. From the regular rate, they've raised it twice, for a total of more than $50/month -- $600+ a year! Not only that, but their efforts to be more technology driven make dealing with them a pain. There is no on-premises staff to talk to at any time. You have to stand in an empty lobby and talk to someone remotely over a video call if you need help. They require you to use an app to gain access to anywhere in the building. The lobby, opening the garage door, the restroom, the elevator, etc. But the apps are unreliable and inconsistent. And there's two of them. We were supposed to start using the new one but it doesn't work (the old one still does?). I wish I never moved my stuff in here. I wouldn't recommend this storage unit to anyone.

Quick feedback for those looking to a storage facility 1…read more Place is brand new and clean 2. Entrance is really easy to get large trucks in and out, especially in Chicago cold winters 3. Manager of the place was super nice and accomodating (in terms of the millions of questions I had) 4. I needed something a little bit out of the ordinary and they were really helpful 5. Prices on the the same square footage vary..do your math 6. Take a photo of the access code in your iPhone bc you'll never find that card when you need it. One thing on the potential negative side...you need to use a barrel lock vs padlock. If you don't have one of these, it costs about $14. I ended up buying two, but only used 1. I gave my extra to the manager and asked him to give it to someone who was "down on their luck and needed it"...if you rent from here and finish with your locker, I'd hope you would do the same thing (or give it to a goodwill, that can give it to someone needy) FYI - my comparison storage facility is one I have used in Sydney Australia, and while the staff were friendly and easy to work with, the storage space was grotty, would only give that one 3 stars if I'd have to review it

There is only one elevator to the entire second floor storage facility…read more Nearly every time I have visited, the elevator is Out of Order! Impossible to access second floor units. Staff refuses to assist, such as providing temporary holding in first floor units. Inaccessible, unreasonable!

Friendly & accommodating. They took me to units I was interested in and smile answering every…read morequestion. It was an amazing experience.

Excellent service. The office closes at 5pm and I was running late because of traffic, I gave them…read morea call and the guy was so nice and waited for me. He explained everything to me and gave me a very convenient storage unit. The place is wonderful, very clean and seems brand new. It is very easy to reach and you can park your car inside and use their carts. I really recommend it to anybody.

Used this location to move in June. I've used another Uhaul in my last move, and had a pleasant…read moreexperience. This location was another story. Everything is online. You check in and scan your ID into a link they email to you as your checking in. I use AT&T and I had next to no service. When I asked if they had their own wifi the employee said I would be better off using my phone data since their wifi wasn't good. I walked outside and tried to get better reception for my Data, but still had little luck. I had to use my boyfriend's phone as a Hotspot. Somehow his Google Fi was getting better service which is rare. We were instructed to inspect the truck on our own. No one walked us through it. Also, next to no spaces to park your car when you pick up the Uhaul rental. Surprise same all phone pictures and using your data when dropping off too. I moved almost two years ago and didn't have to do it this way. Both times were an after hours drop off. After a long day of moving taking multiple pictures, writing in the milage and all into my phone was unpleasant. All at night and in the dark. Not sure if this was a change with Uhaul in general or just this location. Not a fan!

Wow. I have been using the U Haul location for along time…read moreand today was an absolute Joke!! From the moment I pulled in the lot William started yelling at me and my son for where we parked! Now the place was empty and the only thing in the way was the trailer I was picking up, so I moved my van. But when we went in the store Williams Kept his nasty attitude going, when I gave him my information he snapped and said YOU ARE LATE!! And he said he should of given my trailer away ( even though there were 2 more there) So at this time I snapped and said do what the F you want!!! He was so unpleasant even finishing the contract Then even worse hooking me up, So I just returned the trailer and he keep up his nasty attitude I always return the equipment cleaner then I when I picked it up to avoid and fees She told me NEXT TIME I NEED TO HOSE OUT THE TRAILER or I will be charged next time even though it's 30 degrees out When I told him it's cleaner then I picked it up he snapped again and told me that I was bitching about everything today and I need to be careful And I asked him what that meant? He snapped and said that i need to watch out for myself I think that was a threat WOW. **

Tim O'Connell is the best employee ever at the Lock Up Self Storage in Skokie. He helped my fiance…read moreby going above and beyond the call of duty. Tim's customer service was amazing. I strongly recommend this location and Tim in general. Thank you Tim! ~Caitlin and Bill

Beginning to get frustrated with this place and their freedom to hike rent as they please…read more Yes, it's clean and climate controlled but having no obligation to honor the rent price as long as they let you know 30days in advance, is not something I'd like to deal with. "New customer" would get the same room for 40% cheaper. Yeah, just get the new people in and then 30 days later, they can hike the price up. There is nothing stopping them to do this.

Enisa , the manager on duty is always very helpful . The…read morefacility is very clean and she always addresses any issue promptly Many thanks

This storage facility just sent me a notice that my unit will cost $35 more monthly, NEXT MONTH! I…read morewould understand a $5 or $10 increase but $420 more a year is insane. I will be looking for a new facility & I would advise anyone looking at this business to know that the price you open the account with is subject to change with little notice.

Stash-It was a lifesaver for our group! I hosted a work event in Chicago that ended with a Cubs…read moregame, and Carlos (the owner) made luggage storage so easy. They came to our event location, picked up everyone's bags, and stored them just a couple blocks from Wrigley. Totally worth the cost for the convenience--and it was a huge relief for those who had to leave early for flights. Highly recommend Stash-It for any group visiting Wrigleyville!

From the owner: Travel lighter with Stash-it. Whether you're catching a…read moregame at Wrigley Field or exploring Chicago’s vibrant neighborhoods, we’ll take care of the heavy lifting. Stash-it.com is your local luggage logistics partner—offering secure drop-off at our Main site near Wrigley, plus flexible pick-up and delivery services anywhere in the city. We’re here to make your visit smoother, lighter, and totally hassle-free.

Moved in for a rate of about $140. Got a notice in the mail after just 3 or 4 months that the new…read morerate is now going to be $244! I was never told that the rate was a promotional rate - if I would've known that, I would've never booked it. We could rent a garage for that! Additionally, there were all sorts of fees that were never disclosed until everything was finalized and I went to pay. Also, I have my own insurance - the person who helped me said we had no choice but to pay for their insurance the first month, but after that, I could just send in my insurance documents and she would take that charge off so the following months I wouldn't be charged. Never happened; I've been charged every month. Just a total scam everywhere you turn. Can't wait to get out of this place.

Victor was so helpful in getting me a storage space for my car. He was so patient and even ran out…read moreto check a unit out to see if my car would fit in. Really appreciated the extra effort and he was just very respectful during the entire process. Made me a recurring customer for sure.