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The UPS Store

2.9 (57 reviews)
Open 9:00 am - 7:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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5 years ago

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21 hours ago

The low rating of this store, is well deserved. They have their own way of doing business.

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1 year ago

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Local

Helpful 4
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4 months ago

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6 months ago

Poor customer service and follow up regarding a claim I had. Very little communication or willingness to follow up on the legitimate claim.

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Local

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3 years ago

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Helpful 3
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2 years ago

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4 years ago

Helpful 2
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3 years ago

Helpful 2
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8 years ago

Helpful 40
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3 years ago

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6 years ago

Helpful 1
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4 years ago

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4 years ago

Helpful 2
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5 years ago

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Local

Helpful 3
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4 years ago

I tried return an Amazon package and the lady working there was very rude, lacking basic communication skills and seems angry.

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5 years ago

Helpful 4
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4 years ago

Helpful 1
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3 years ago

Amy and her staff are unfailingly committed to responsive and competent service! We are so lucky to have them here!

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Local

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5 years ago

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3 years ago

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8 years ago

Helpful 7
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4 years ago

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6 years ago

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7 years ago

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4 years ago

Helpful 2
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5 years ago

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Local

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5 years ago

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4 years ago

Great service! I was walking up to the door as they were closing and they still took me in and took care of my packages

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4 years ago

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4 years ago

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5 years ago

Hello, I read some reviews and now I know that I am not only one person who thinks that service is terrible there! Very, very rude owner!!!

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4 years ago

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7 years ago

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4 years ago

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9 years ago

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7 years ago

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7 years ago

Always outstanding service. Friendly staff, super fast and helpful. I wish others would take example from them.

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9 years ago

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4 years ago

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Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

After a poor experience at a different UPS store, these guys totally took care of me today.

Mentioned in 2 reviews

Read more highlights

FedEx Office Print & Ship Center - Front Entrance

FedEx Office Print & Ship Center

(34 reviews)

I came upon this store because it happens to be open on Saturday…read more Good customer service and wonderful communicative staff. My prints came out to my liking, and at a feasible price; the girl helping me made sure to clearly state everything to me (since I was asking lots of questions); explaining the process actively. I'm super Satisfied with my prints and with the pricing! Prints were very popular at the show all thanks to this location close to the convention center (only location opened Saturday in proximity to convention center).

Woooowww, what a freaking rip off…read more They charge you a $2.50 "service fee" for ANYTHING that requires you to interact with a human, unless you spend $50 or more. So it's bs when their website says that it costs $14.95 for passport photos, because it doesn't (I suspect most people aren't coming in here for passport photos plus another $35 worth of stuff). If I'd known that FedEx rips people off and is actively trying to make sure people don't need help of any sort, I'd have gone to Walgreens where it would have been cheaper overall plus I'd have gotten a digital copy of my daughters passport photos in addition to the two printed ones. I mean... I literally could not have done this myself, though I would have been happy to if the dude was willing to hand over the camera and they had a self pay station here. But they don't. It's totally crap to provide a service that people are, by the nature of the way the company offers the service, FORCED to use the assistance of employees yet still get charged a fee. I swear I'm sending Elizabeth Warren (and probably Tammy Duckworth and Duck Durbin, since they're my own senators) an email about some of these ridiculous fees that people are charged. So that's the first thing that makes me mad. But in addition to learning about this "service charge" (only after I'd looked at my receipt , by the way, because the text I was sent from my bank about the purchase was higher than I expected), they need to get on the same page. I called 45 minutes before I came in to make sure they could do passport photos of children, because they're antsy and not always the easiest to get to do what you want. I told the woman on the phone I had a young child that I needed a passport photo for and asked if they did them for all ages or if they had a minimum, and she said no. When I got here and said I needed a passport photo for the babe, they asked if she could stand (she can, but she's a new walker so she can be wobbly) and the woman said if she can't stand they can't do it. I said I had just called specifically to confirm they could do it and she argued some more before finally asking some guy who was coming from the back if he could; he asked if she could sit against the wall, and she can, so he took it. But if I had not told the woman I'd just spoken to someone about this then she would have just left it at sorry, no can do? I won't use FedEx if I have literally no other choice, which luckily I usually do.

The UPS Store

The UPS Store

(59 reviews)

I've used this location a few times and I've never had any issues with what I've needed. But I felt…read morecompelled to write this review after interacting with and observing the employees when I stopped in this morning to send out a package. It wasn't too busy, just myself and two other customers. There was a man and a woman working (same gentleman I've interacted with the last few times I went). He warmly greeted me and then apologized since they had a power outage in the morning so the systems were running a little slow. While we were waiting he noticed the guest behind me and helped direct him on where to place the package he was sending. He also assisted his coworker (not that she needed it, per say, but it helped keep things running smoothly). After that the computer was ready and he scanned my package. He was very efficient and made sure that he was using his time wisely. I also observed the woman helping the other customer while I was waiting, and she was very detail-oriented and professional with him. While I was leaving, the gentleman gave me a friendly goodbye which felt very genuine, and I left the store actually feeling better and had my day brightened up. Can't say that about many places these days, so big thanks to them for being so great!

Amazon return: I was in and out with my return in less than 30 seconds. You know, it's taking me…read morelonger to type this review (only typing with one finger on my phone so you know I'm old), and as I'm finishing typing this I was already in my car and driving off. Friendly and courteous.

The UPS Store - shipping_centers - Updated May 2026

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