I have ordered collectables, checks, check book covers, and address labels for over 30 years from them. So when I moved, I ordered new checks and a new cover. I don't know what happened since I am not easily fooled but for some reason I ended up being charged monthly $16.95 for some program that I would have never signed up for with a company I only use every few years. But since I only check my credit card statement once a month, I found it twice since the first time they did was the day after I checked. I didn't even know it was them until the second person I spoke with at my credit card because of how it was listed on the statement. Must be happening to lots of others since that person knew right away, helped me block the company, set up the charge back, and gave me their number for customer service of this program. When I called that number the next, the poor person that answered quickly got it cancelled on their end and told me my refund will be issued in 3-5 business days. How a good company have fallen. Must be trying to find a way to make money since collectables and checks are not popular in the 21st century. I will never use again and so should others. read more

Wish I could offer a lower value. It was a frightening rip-off. I struggled with the online purchase so I opted to work with a human. Single Checks 1 pack $4.49 $21.95 2 packs $8.98 $43.90 3 packs $13.47 $65.85 4 packs $13.47 $65.85 The higher price (to the right of each line) was crossed out and the lower price of each was the offering. They even offered a special of buy 3 and get the 4th one free. So, of course, I ordered 4. When she took the order she repeated everything and gave me a price thtat was over $70. I told her I wanted free shipping. The price went down by $5. I told her that price was 400% higher than what it should be. She babbled. I told her that that's not the way business is conducted in my country. I hung up. NEVER WILL USE THIS COMPANY OR RECOMMEND IT TO OTHERS. read more

Hidden fees ordered checks a month ago haven't received yet could never get customer care or anybody on the phone after call everyday for weeks buyer beware read more

After the Seattle Seahawks won the Super Bowl this year, I went on Bradford Exchange for a couple items which included a wind chime and a Super Bowl ring. The photos are beautiful! The wind chime was small for what I thought but is as it was advertised. The ring for $156? Worth maybe $30. It's cheap paint on pot metal with rhinestones. It doesn't even say for what event. That is enough but WAIT! There's MORE!!!! So, I ordered these things in late February. I see a charge in March that fits the wind chime and I expect it. The company says that the ring won't be delivered until JULY! I think about my nice high school class ring and think it's being prepared like that. I anticipate that. In April, the chime arrives. I see $16.95 charged and think it is for that. I don't think about it anymore until July when the delivery date has passed. I look on my VISA and see a $16.95 charge in July from them. For what? I keep looking back and found 5 more for the subsequent months! So I ask what that is and the AI online thing says they are charges for a REWARDS PROGRAM! What rewards???? I'm not getting anything but blasted with email spam ads from them, daily! It seems to me this REWARDS PROGRAM is highway robbery and only serves to benefit them! Immediately, I contact them, in EMAIL and by formal letter to refund each of those charges, take me out of their imaginary "rewards program" they never offered to me and to send my ring right away. The ring arrive 8/13/26. It was due 7/26/26. They did close the account and refund the money. The ring is cheap and not worth what it cost but a lesson has been learned. DO NOT SHOP WITH THESE FOLKS! They will stab you in the back by silently and ILLEGALLY charging you for a REQARDS PROGRAM they never offer. It is THEFT and FRAUD. read more

Terrible. Checks never arrived. CS is overseas and has no access to shipping tracking detail. Agent put replacement order in the system, but I need to again wait 15 days to report package that does not arrive. SCAM!! 2nd of 3 agents I spoke with advised checks ship UPS, but said she did not have access to tracking detail. Agent #3 I spoke with said the same thing - no access to tracking #. FYI, UPS does NOT deliver to post office boxes so if this is how BE automatically ships I will never receive my order. BE was once a great company. Not anymore. Find another company for your needs. read more

Scammers. I placed an order for a certain amount and then got an email saying that was for introductory pricing only, and I would be charged another $20. Sent an email asking to cancel my order, they did not. read more

I ordered checks for our joint account and double checked the information, I just got them with my name listed twice. Called and got no refund or exchange just the offer to print correct names at full price. I will not buy from them again. read more

I ordered checks form them in November. There were no issues with the checks themselves. However, I apparently signed up for a trial of some kind of monthly rewards club as part of a free shipping offer. It took me two months to realize that happened. When I called to complain, they said that I received an email notice about it, but I have no memory of that. I would just avoid this company. read more

zero stars more accurate. waited 6 weeks for simple no frills ck order. called in after 4 week wait told " u s/pay insurance "! me pay more for less? ummmm checks never arrived closed ck accoun. dont even try saving w/bradford its a ponce scheme using payments from people to run th co from people waiting for orders that never will arrive. while clearing files i came across another ck order made years ago same company never received cks then either. save yourself the stress your checks are not on order read more

I tried to place an order. It was my second order that day for checks. I was supposed to receive a 10% discount. The sales tax rate they charged was 3 times as high as my state's sales tax rate. Before I placed my order I called them and was unable to get them to fix either problem. I did not place the order. When I get the invoice from my first order the sales tax better be accurate. If not I will get my states consumer affairs to investigate whether this money was turned in to them or just part of it. After all of their hidden fees there cost may not be any better than my bank. read more

Ordering checks, I THOUGHT, was easy until I discovered I was getting charged $16.95 a month for some "rewards" program that I would have NEVER signed up for. I called Bradfords number. On hold for over 30 minutes just to be told I had to call another number. Only 10 minutes hold. Canceled but no refund of last 5 months. NEVER will I order ANY product from Bradford exchange again. I'm sure I am not the only person who has had this issue. read more

I've been a customer of Bradford Exchange Checks for years. I placed another check order. When the checks were delivered, I noticed some errors in the documentation. I contacted their customer service department and explained the discrepancies with these new checks. The customer service rep told me there was nothing she could do to help me because I reordered these checks online. I spent almost $80 dollars on these checks and the company refused to reprint them with the corrected information and spacing. Flat out refused. I DO NOT recommend this company at all. Buyer beware! read more

I ordered checks that I did not receive. They said they would resend. Still didn't receive. After 2 months my bank refunded the money also I got a recurring charge I didn't sign up for. Now they are billing me for the money my bank refunded. read more

I thought checks would be priced for 4 pack $13.99 nothing fancy just what came with regular order but when it came to balance it equaled $39 as there was a charge of course for taxes BUT there was also a charge for. SHIPPING , Ordering over the TOLL free number charge and I guess you had to pay for any tape they used to close up the package!! Wow what a rip off FORGET. IT. !!!!!!! I hope they don't use my account # as I gave it to them to fill out the check!!! DONT buy!!!! read more

Ordered checks, never had problem, but also ordered mailing labels. Received and they are so black can hardly see address. Company could care less since I ordered online and I picked out ones that went with check. Had I known were going to horrible wouldn't have ordered. Will never use again for checks read more

I purchased checks for $40 and got charged $111 they said because I did not get an introductory rate but I never would have purchased if they were that much. They do not have the right to charge a different price and send that through without my permission or approval. read more

They printed wrong bank name on my checks. Never replied to my messages. Took a month to deliver wrong checks. read more

The checks I received are incorrect. They were printed with a different name. I reached out to customer service to have them correct the name. However, they refused to correct or refund and asked me to make another order. Bad experience and never order from them. read more

Scam. Do not order from them. My husband purchase a sign that was only suppose to charge us for 3 months and that was it. They kept making our money for 1.5 years. My husband had to get a new card, they continued sending us signs which we sent back. Finally talked to someone and they said they would quit. 8 months later they sent a debt collector after us saying we need to pay them $100, which we already handled it 8 months ago. Save yourself the headache and dont order from them. They are thieves read more

Lies and deceptive practices. Gives an option for payments and then they tell you your item shipped. When it never arrives, but your bank has been charged the 1st payment, I called and was told I didn't "qualify" for payments and I had to pay full amount upfront before they ship it. They already charged me the first installment!! No refund, no explanation. Had to close my card and have my bank issue a new one. Don't order from them!!!! read more

Fraud, Scam, Unresponsive, Avoid! It's a great feeling when you go online to order checks and provide your bank information and address only to never receive the checks. I ordered from this same vendor back in 2017 with no issue. I tried contacting customer service several times and never received a response back. Bradford Exchange had no problem charging my credit card though and I even opted for the "extra security feature" on my checks to help avoid fraud and theft only to now realize the real criminal is Bradford Exchange. read more

I ordered checks from these people and apparently somehow got signed up for a monthly membership costing $17 monthly. Maybe it's buried in the fine print somewhere, but I had no clue I signed up and they got me for two months before I noticed it and canceled. Will stick to ordering checks from my bank as this is deceptive. In summary, you'll get some cheap checks but get fleeced in other ways... read more

I ordered checks with the company in November 2025. This order was never processed due to them claiming they could not verify my bank account information. I sent them a requested canceled personal check, but they STILL could not process the order. They ultimately canceled the order. Then, in December, and every month until today, they have charged my bank account a recurring fee of $16.95. For an order that I never received because they canceled it? How were they able to charge my account if they were unable to "verify" my information? I spoke with customer service reps from the Bradford Exchange AND the scam "rewards" company. One was able to cancel the "subscription", but neither will speak to me about refunds. I am demanding a FULL REFUND of the money they have stolen from me. They are a very dishonest, shady company and I, my family, my friends, will NEVER do business with them again. read more

Orderd a birthday gift for my wife. About $350.00. Customer service user interface is terrible. Try to track the order? You cant really. But honestly it's my fault for not doing my homework on the company. Says it was to be delivered today no way to contact them or track your package past received order which is bs. ​called customer service number provided... automated and hung up on me without the chance to leave a message. My wife won't know her present didn't arrive because il have to source it another way. Bs company with bait and switch tactics. enjoy the payment dispute. Thanks to the Bradford exchange for making her day very special. A very special pain in the behind.​ ​ read more

Terrible services. The order was placed back in March, since that time every time I called I was told that the new delivery date will not change...few days later there is a new delivery day 40-50 days ahead. Totally not reliable company and worst "customer service ". Stay away... read more

They over charge your cc. They do not honor their coupon codes. They continually try to up sell even after repeated no answers. And then charge you for the upsells you refused anyway. These people are thieves who have trained their people to be thieves. DO NOT USE!! read more

I was charged shipping when it was suppose to be free, I was charged for a program that I did not order, was charged for the phone call and charged for service and handling. Now I am on hold for 1 hour waiting for customer service. I cannot find anywhere to email my complaint to. I will never order from this company again. Buyer BEWARE!!! read more

Placed order. Received a letter telling me that my info was incorrect. Tried to contact customer service which was non-existant. Switched companies. Bradford is off my vendor list forever. read more

They confuse you and then after you order your stuff then you get a surprise $17 freaking check club like I want to order checks every month I don't need to be in some reward club seems that's what they are and I've been doing business and used all my checks from them but I think I'm going to be finding somebody else from now on. I shouldn't have thieves that make my checks read more

Be careful ordering checks from the Bradford Exchange. My checks were stolen during shipping and I had a very difficult time reaching customer service for assistance in tracking down my order. Checks for large sums were written against my banking account which necessitated closing the account. The Bradford Exchange checks are pretty and expensive but I will never order from them again. Poor customer service, extra charges and now a safety issue in mailing! read more

BAD COMPANY to do business with. I was so excited to get my checks. The company did not print the MICR code on my check. I called the company to make it right but was then threatened by their customer service. 1) They claim no responsibility for an online order placement. (Companies are responsible for ALL orders placed!). 2) They offered no fixing the issue or reprint to remedy the issue. 3) They threatened me with collection activity if I would dispute the charge and 4) they advised they would call my bank so that I could not use my checking account. STAY AWAY! I don't care how pretty their check is - go to another company who values you as a customer. read more

The app kept merging addresses for billing & shipping. Called them and they couldn't fix so they said cancel and they would reorder with me on phone. Got charged x 2, pd for 2 day shipping and it's late. They haven't released the 2nd charge for $187. Tried to sell me something, said no and I find myself charged for an item and it shows as preparing to ship. Very hard to talk to people there and they r closed weekends read more

Customer satisfaction and accuracy. I ordered duplicate checks and received single checks. They basically told me there's nothing they will do about it. I only ordered because I needed duplicate. read more

Deceiving marketing advertising reduced shipping at checkout when it's really a ploy to get more money from you. Beware!

I refused four packages and have received only refund thus far. I have three refunds due to me.

Bradford Exchange Checks - Beware I spoke to a "manager" after my checks were lost in the mail. They offered no help, no compensation, and no accountability. This company may have been good once, but not anymore. Either new management or ownership has ruined it. They now operate dishonestly -- this feels fraudulent. Do not order from them. Buyer beware. They are not right!!!! read more

I have pretty much stopped writing reviews, but I had to write a review about The Bradford Exchange and my experience simply because the recent reviews are really bad. I did get a pit in my stomach upon reading the reviews after already placing my order. Fear not, however. My experience was generally good. Yours will be also, as long as you know how to go about it. First off, there are 3 ways to order. You can order online, or by mailing an order form, or over the phone. I found the web site difficult to navigate, especially when trying to find the discounted $3.95 offer. It would also be easy to pay for something you don't want. I recommend skipping online ordering. Mail-in is an option. Just be sure to read all the fine print, and be sure to print legibly or else errors will be considered your fault. I chose the phone option. Be aware of the fine print that a phone "processing fee" applies. It is about $4.25, and I had it waived by simply saying that if they didn't want to waive it I would mail in the order form. So here is how the phone order went. I was looking for the $3.95 offer, and be aware that this offer is for the plain blue traditional checks only. The first representative I spoke to dropped the call when I was almost done ordering, so I had to start over with a second rep. Be fully aware that your total WILL come to about $38 for 100 checks until you are persistent that you don't want "extras". They will make every attempt to upsell. I had the rep go over every charge with me. "In plant rush"? No, take that off. "Secure ship"? No, take that off. "EZ Shield"? No, take that off. Be firm. $2.95 Service/Handling is a required charge, as is sales tax. Your total will be $6.90 plus your state sales tax. I HAVE NOT had a recurring charge on my credit card for a monthly membership fee, as so many reviewers have stated. The rep wasn't very careful. She did not make a good effort to get all info correct. The checks arrived much faster than the estimate as well as the reviews state. About 1 week. No surprise, my name on the checks was spelled wrong. I braced myself for awful customer service and long hold times, as the reviews state. I was connected to a very good rep quickly. The rep did verify how I ordered, and then apologized for the inconvenience and said the corrected set would be sent out soon. She was very nice. This is the advantage of ordering by phone. Bradford cannot say it's the customer's error when the rep spells your name wrong. The replacement checks arrived just as quickly, about 1 week. I have no complaints. Just go in knowing that it is not a slam dunk order. You are dealing with salespeople trained to get as much money out of you as they can. Be firm, and don't be afraid. I would think many of the bad reviews are from people who weren't careful and/or made mistakes with the order and/or didn't read any fine print. I got a great deal. And, while not hassle-free, it wasn't much hassle. I hope this clarification helps some potential customers with what to expect when ordering from The Bradford Exchange. read more

First - want to say I've been ordering from Brandford Exchange for more than 30 years. Initially, it was a great low-cost option to the cost charged by banks, which then were the only places to get your checks. The quality of the checks were far superior than they are now, declining gradually in years, primarily, initially it was stated due to better use of resources. Agreed. Second - have always appreciated the options in designs and print formats. Third - again, back to my first point, Bradford HAD always been a great deal. Today, sad to say, it's far from it. Have watched the costs of the checks gradually increase as well as the nickel-and-diming at the end for S&H, etc. But, what used to cost - at the most - nearly $20 today cost nearly $40, with half being for the checks and the other the combined total of S&H, lettering!!(never charged before), tax, in-house rush, and some other petty thing. Needless to say this will be the last time ordering from them. I canceled that membership thing - got suckered into that thing years ago - but to charge nearly $40 for something that used to cost ~$8 for twice the amount is highway robbery. Sorry Bradford Exchange. Gotta let ya go. Quality down, prices up and delivery way too slow for how much being charged. Way to ruin a once great thing! read more

Unless you are a new customer using a discount code, the checks here are as expensive as at a bank. Boxes of checks are $21.95 to $23.95 each plus shipping and handling. If you are a new customer, a box of checks may or may not drop to $4.95 each plus shipping and handling due to exclusions. There is also special 2 box or 4 box pricing, which also may or may not be available due to exclusions. Costs escalate if you include the company's Address Labels and Extra Deposit Tickets. The company also offers EZShield Check Fraud Protection, special lettering, accessories, shipment tracking, etc, all at additional costs. So, an advertised $4.95 for a box of check for a new customer, which may or not be available, or $21.95 to $23.95 for returning customers, balloons after the add-ons. Is this company selling checks or is it selling add-ons? It may be better to buy a box of checks at your bank, a straightforward transaction, than here. read more

I purchased 2 items from Bradford Exchange on 2/2/2025. It showed accurately on my credit card on 2/6/2025. 20 days later, on 2/26/2025, my credit card bank account showed that I purchased the same 2 items again, which I did not. My account with them now shows some kind of plan that I never signed up for or even knew about. None of my order confirmation emails (or any emails from them) show a subscription plan that I signed up. Complete fraud. read more