Walked in to return an item and Sebastian saw I needed help with my packaging. He went above and…read morebeyond to help me! Excellent customer service! Thank you so much!

I came upon this store because it happens to be open on Saturday…read more Good customer service and wonderful communicative staff. My prints came out to my liking, and at a feasible price; the girl helping me made sure to clearly state everything to me (since I was asking lots of questions); explaining the process actively. I'm super Satisfied with my prints and with the pricing! Prints were very popular at the show all thanks to this location close to the convention center (only location opened Saturday in proximity to convention center).

Did you ever think going to a printing shop could be fun? It is, here…read more I've had a few occasions to come here for personal business, and I'm always impressed. There's a friendly little dog who rushes over to greet everyone, and he's just the cutest, sweetest little thing. I adore dogs so this is an extra-special treat for me. The people are so, so personable and friendly and helpful. Every time I'm there, I rave about what a nice place they have-and I almost never do that. Love it! Gosh, that must sound so odd, but unless you're a crab who hates dogs and friendly people, you'll see what I mean if you go there.

John and staff created beautiful memorial cards that were ready one day after ordering. Everyone…read moreworking here is friendly courteous and attentive. Only printer I will use for future needs

top notch. attention to detail and quality. reasonble fee. personalized service. great graphic…read moreartist. one to place on your vendor list.

From the owner: Providing the finest reproduction services…read more Precision Reproduction, Inc. opened in the Glenview, Illinois area in 1989. We serve the North Shore Chicago Suburbs with plotting, printing, distribution, and archiving of architectural prints and specifications for architects, engineers, contractors, and subcontractors. We're a complete graphic arts service bureau supplying film, color proofing, large format color posters, color and black / white copying. We pride ourselves on our dedication to detail and to the personal service that you as a customer deserve. We're not the big guy, but we are qualified to handle any large project. Our additional blueprinting services include: * Digital plotting * Copying and duplicating * Mounting * Graphic design With us, you can expect the job to be completed and delivered on time. To expedite your service, we have e-mail and FTP options. Once your job is complete, we'll deliver it to you, or to a location within the North Shore area. Stop in or call us today for more information.

Prints were wrong sizes and wrong paper. Unless I would have opened the package and inspected it I…read morewould not have known that. I pointed out the mistake and the staff said they didn't have the thick more expensive paper on stock so they changed the size and downgraded the paper quality to the lowest one. Shouldn't you at least inform the customer about you downgrading the product and still selling it for the more expensive price?

Talk about being fleeced! They should hand out Vaseline…read morebefore taking advantage of someone. Just popped in to get some copies done and asked if I should just use the printer for copies but was told no I can do those for you. Silly me for not asking for a price before hand ( nor should I have since this is not the first time I have used fed ex) but as I was handed the copies I was also handed a bill for $328.00!!! I guess this is why I go to Staples for copies when I have a choice. Not to mention how rude the person was helping me. But they did give us a $38 discount so it only cost me $294.00 for copies. If you go here ask for costs up front and don't assume they will be on par with other print places.

Worst store in all of America!!! I ship every week and this store insisted that I have to pay to…read morerebox a box of show items that have no reason to rebox. they refused to ship a box that had been shipped already once. manager was an @$$. I never write negative but this is the worst store that I have ever been to across the USA!

I came here because I needed a project printed, cut, hole punched and laminated. Yes, this is…read moresomething I could have done myself, but I was so short on time that I outsourced to FedEx Kinkos. They did exactly what I wanted done, and completed the project sooner than required. Service was professional. I have also used this location to drop off pre-paid FedEx ground shipments. This parking lot gets busy, especially around lunchtime.

The Printing Shop is the best in the area and are extremely reasonable in their prices! They are…read morealso responsive and willing to adhere to tight turnarounds when you need something printed quickly. I will continue to use them for all my printing needs and highly recommend them.

The Printing Shop has been printing Our Lady of Perpetual Help Women's Club directory for years and…read moredelivers the BEST quality with excellent pricing. The manager, Alex, completed this year's directory for over 800 members this week--and delivered early! Having been in the printing business for years, his suggestions are wise in both production and format in helping us create the best document at an economical price. There's no reason to look elsewhere for our printing needs. The Printing Shop is the best!

It's barely any wait time. Their nice/polite/quick to process packages. And really understanding.read more

Not my first choice! I only come here when I don't have a choice. I brought in a box that I'm…read morereturning to Amazon. The man who helped me was so rude and aggressive. He's an Indian man with a white beard in his 60s. Avoid this place! Go to Whole Foods or another UPS store.

Impeccable customer service, printing, and more. I have been working with Sharper Dot for years…read more They have always worked with me to find the best solution or options. With Sharper Dot, I trust the job will be done right and with attention to detail. I highly recommend them.

I'm very impressed with this company ..had a last minute project for flyers and Gary was able to do…read morehis magic for me .. now I'm glued to this company for any services that I will be needing in the future .. I'm very happy with the flyers they made for me .. quality of paper is awesome and the design was just perfect ..

I was extremely impressed by the efficient and high quality customer service operation. I just…read moredropped off a package on a busy Saturday morning and was amazed by how quickly the woman got through the entire line. She apologized for the wait (even though it wasn't a long wait at all) and was also simultaneously training a new employee. I overheard her nicely giving him tips on how to efficiently work through the returns. I will definitely be back!

I want to share my experience because there were both positives and negatives…read more I initially had a great experience working with Amy on a printing order. She was responsive, took direction well over email, and was professional and pleasant to work with. Although my order was delivered a day later than originally expected, I was completely understanding because I knew she was managing the business and appreciated the communication. Unfortunately, my experience today was very different. There was an issue with the printing quality -- the posters had a noticeable dotted line running through them, which was especially visible because they had a large white background. I was understandably disappointed because I had spent a lot of time designing them for an important event. What was most disappointing, however, was how the situation was handled by another employee. I acknowledge that saying the posters looked "terrible" wasn't the best choice of words, but the response I received felt unnecessarily rude and confrontational. I was initially told the issue couldn't be fixed, then that fixing it would result in a jagged edge. Ultimately, the posters were fixed and actually look great, which makes the initial interaction even more frustrating. This wasn't an issue of a mistake being made -- mistakes happen. It was the way I was treated when I brought the issue to their attention. I was a paying customer who had chosen to use this business and was simply looking for the issue to be addressed respectfully. Overall, the final product turned out great, but the customer-service interaction today was challenging, disappointing and unnecessary. I hope this feedback is useful because the quality of the finished product ultimately matters, but so does how customers are treated when something goes wrong.

Christina was exceptionally courteous and professional. She demonstrated thorough knowledge in…read moreproperly packaging the item I needed to return, ensuring the process was efficient and convenient. I sincerely appreciate her assistance and outstanding service.

This is my "go to" UPS store for drop off. I went this morning to drop off some returns. Everyone…read moreis always genuine and so nice. **I HOPE CORPORATE AND MANAGEMENT SEE THIS** I commend the nice lady and gentleman at the counter today, 08/29/24 at around 09:00AM. Genuinely nice to my daughter. Thanks UPS on Montrose and Narragansett