I do not advise anyone to use their UPS drop off services. It was convenient at first to drop off…read morepackages with them on my way to work. But if they ever forget to give you a receipt after scanning your item or if you don't have it on hand weeks after dropping it off, kiss that package goodbye. The employee at the counter was very dismissive and was not at all helpful. She said they had no way to look up if they scanned it at all by them. She said she "didn't have time to do all that" and called over the next customer while I wasn't even finished talking or looking up the tracking number. I've shopped at this staples multiple times and have had only good experiences until now so I was really disappointed with this negative experience. I think I'd rather go to other locations for my amazon returns and office supply runs. Please be careful dropping off your packages at this location or they might go missing.

I get my office supplies here regularly. We order with an account and the pick up service is great…read more Staff has always been helpful and quick.

This FedEx location is inside the Sheraton Chicago Hotel & Towers…read more I shipped some stuff to myself at the hotel for an event for work and picked it up at their office. I also used their services to ship stuff back to the office afterward. In addition to shipping, they offer printing and copying services, use of computers, shipping and office supplies, etc.

This fedex is inside Sheraton.Ashley went of the way to call FedEx locations to print our posters…read moreon time for the event. Five stars for her service and help

Inoprint is truly a gem! We've been loyal customers for a while now, and every experience has been…read moreexceptional. The products/services are always top-notch, but what really sets this business apart is the owner ( Jovim). He is incredibly kind, friendl, thoughtful, and always make us feel like valued customers. It's rare to find such genuine care and attention in business these days. We're so grateful to support such an amazing business. Salamat Jovim for always taking care of us and our needs. We appreciate everything you do for us. Crumbsndcreams Mharloe & Kat

InoPrints.com has my highest recommendation. My bride and I were trying to get wedding…read moreannouncements printed. We initially tried several of the popular online print websites where you just click and scroll to select what you want. Unfortunately we are not artists or experts in card stock, fonts, and print jobs. The initial samples we received were all wrong due to poor print quality, smudged photos, and erroneous sizing measurements of 5x7 card stock. The issue with those print sites is that they focus more with quantity of jobs and don't necessarily care about quality. You WANT a customer service expert when it comes to something as important as wedding correspondence. You NEED an actual person who will listen to your concerns and give you the best recommendations based on their expertise and experience. That's exactly what we got when we finally went with InoPrints. We explained everything we wanted and the issues we encountered with online print sites. Berto listened to our concerns and handled our order. He gave us the perfect recommendations for what would translate best for what we described we wanted. The order showed up earlier than expected, and the final product vastly exceeded our expectations. The recommended card stock really made the overall font and design pop, the images are flawless and maintained their high resolution, and the overall expedited service and final product were amazing. Online Click and scroll ordering is great for pizzas, NOT for important print jobs.

AGAIN this place comes thru in the clutch. I don't happen to love FedEx, but when I'm downtown, and…read moreneed something delivered quickly - I come here. It's tucked into the Marriott, and has a weird $4 charge since it's in the hotel. Staff is very nice, and helpful.

Conveniently located in Streeterville when I was wandering around waiting for an appointment. I…read morelove FedEx's Print and Go thing, because it's (generally) pretty simple to use and since my printer hasn't been working no matter how many things I do to it, it's particularly useful. It costs $0.20 if you make sure that you print in black and white (it was color for me before I changed it, but perhaps it's because the document I was printing has a color header). And I love that I can do all of this without interacting with anyone. This is a much smaller location than I've ever been in but they do the major things like print, fax, ship. It's adjoining a Starbucks so you can get your caffeine fix.

Govonna provided me with excellent service this evening - very helpful! Much appreciated!read more

This UPS Store was very helpful during my visit here. I was staying at the Palmer House and this…read morejust happened to be street level, convenience was key here. When I showed up I had several packages waiting for me since I was in town for work. When I came downstairs I was able to confirm that all my packages had arrived and see if I could get them delivered to the floor. The staff were on it and within the half hour they were up to the floor where we were to setup. When they delivered they also let us know what we would need to do when it was time to send them back. Time came to send our packages back to where they came from. I checked multiple times to ensure when they were open. When the time came we went downstairs to have them come pick them up we actually were given a cart to bring them down. Good thing about having an account with UPS all you have to do is create your labels and they will print them in store and affix them to your boxes. Once we got downstairs, we dropped the boxes, chatted with the staff and were on our way. It was pretty simple and the hours were convenient for guests staying/working at the hotel.

The woman working here was very helpful and nice helping me return items! No wait on a late weekday…read moremorning. Thank you

Long wait at the counter, before acknowledging we were in the room. C'mon, people! Basic customer…read moreservice skills dictate that you greet a customer as they walk in, just so they know they've been seen. That way, they will be more willing to wait. The boarding passes we needed printed came out nicely on professional quality paper.

Love Yelp reviews. Chose Best Imaging Solutions due to their good review regarding quick…read moreturnaround and good prices and that's exactly what we got. Needed a same day turnaround. They said they could do it and they did. Artwork for 4 flyers/infographics was in by early AM on Friday and delivered the same day to the Chicago Hilton with no delivery fee. My boss Lisa said, "those are really good prices." Really happy with the job John, Millie and Juany did for me. Fred Thiemann Denodo Technologies

I've used Best for years to print blueprints for me, not every week, but several times a year…read more They are very professional (as expected!) friendly and with their years of experience they ask the right questions and get the plans printed and bound any way I ask very quickly. Today I needed a dozen sets in excess of 100 pages and they will have them printed bound and shipped for me this afternoon. I was in recently and they were wrapping a food truck. It was amazing to see the transformation they can make with their large color graphics. They do far more than blueprints

Disaster ! my wife left a package of a valuable item to be shipped to California for appraisal…read more Shipped 2 day air for $64. After 2 days the shipper (UPS) had no record of it ever leaving the store ! Went back to store to talk to manager. He said he repacked the item because he over heard my wife say that there was a valuable item in it. The item was very securely packed the day it was left at the store. We gave him no permission to repack it. It could not be insured as we had no appraisal of the item. We reported the loss / theft to UPS corporate. They are in the process of their investigation.

This business's comment to my original review clearly missed my point. Yes, the staff is amazing…read moreand always helpful and friendly. However, the owners should be more concerned with the accuracy of hours open being accurate to when the store is actually open. Not being open on Sunday is inconvenient but even more inconvenient is the fact that everywhere online and on the storefront the hours show as open on Sunday.

The conference that my company was planning needed signage and we decided to use AlphaGraphics…read more Deanna (General Manager) was such a pleasure to work with! She was very patient and provided top tier customer service. She provided recommendations and helped resolve any dilemma that arose. I really appreciated her quick responses to emails and availability for calls if needed. Our printed conference branding materials and signage came out great! I will be sure to highly recommend AlphaGraphics Chicago to my colleagues and future clients. I look forward to working with Deanna and her team again. -DUO Kreative Events + Design (duokreative.com)

I really appreciated the ease of communication. Alphagraphics made the whole process easy. customer…read moreservice was excellent.