If you are looking for a printer who will care about your prints, get to know you, spend time to make you happy, and work with you on rush orders, this is your printer. I had a large-scale fine art print that needed to be made with relatively quick turnaround. Since these prints ARE my artwork, I want to be able to have confidence in the printer who is helping me make them. I had tried to go to Gamma Imaging first, but they were a huge let down (see story below). So I called Print Labs and asked if they could meet with me to run a proof on short notice. They said that was no problem. As soon as I got to Print Labs, I knew I was in capable hands. I worked with J.R. who was extremely knowledgeable. He set up my image on the computer and looked over it very carefully with me. We spotted a few little areas of distortion/noise and he showed me how to fix it. Then, as I waited, he printed a to-scale strip proof. We looked over it together, made a few changes, then he printed the final piece WHILE I WAITED! He was SUPER nice, VERY helpful, and the quality was excellent (their office is also beautiful and very welcoming). They were less expensive than Gamma (by almost $100). I won't go anywhere else.
(My experience with Gamma: I went to Gamma Imaging in Chicago first to get the image printed. I called ahead and asked if I could look over my print with someone and see a proof done all in one day, since I was going to drive in (over two hours) to get this print made. They said that would be fine. After I got there, they kept trying to charge me for little things. For example, they told me I wanted a giclee print made instead of an inkjet print made. When I asked the difference, they said that with the giclee I get access to the printing technician and they print a proof for me for the image. This is of course, more expensive than an inkjet print, and in addition to the higher cost per inch, you also have to pay for the proof which is between $65 and $85. When I asked more questions, the guy told me that the giclee was printed with the same printer and inks as the inkjet, so what you are really paying for is the privileged of paying for a proof. What?!? On top of all of that, when I asked how long the proof would take to print, the guy said he couldn't print a proof for me while I was there, although I had driven all the way in and they had told me they could over the phone. In addition, they treated me like an idiot and could have cared less about me or my artwork.) read more