Jedi Master Dr Franco is absolutely amazing!…read more Appointments are easy to schedule and the doctor is even very responsive via his website contact form. The website isn't just for show, him (his office) actually use it. Even though I'm not a young millennial that needs to do all my business via tech I am a tech nerd so millennials will find the website very useful. Office is a beautiful small one story building with parking in the back. During the pandemic the office provides face masks at reception if you happen to be a Karen and conveniently forget your mask. Office also provides hand sanitizer during these trying times in an effort to protect patients. Exam room is very large, spacious and equipped with the finest eye tech for our modern time. Jedi Master Dr Franco is absolutely amazing in his empathy for his patients. If eye glasses are required the office is equipped with a beautifully elegant room with eye glass frames displayed on multiple walls where you can indulge in picking your new look (upgrade or otherwise). If you are in the area and in need of a great optometrist this office is significantly better than any of the franchise eye centers you find at the mall. Don't shop retail but instead shop premium with Dr. Rossi. They also take vision insurance so call ahead if you have insurance.

Great appointment. Just moved to area recently and needed to eye doctor. Easy parking; quick…read moreservice on contacts and glasses. Nice selection of glasses. Had to change my contacts a couple of times and very helpful with that!

Very professional doctor and staff Very good selection of…read moreframes that were far superior than the run of mill that you find ey

After years of just accepting my vision was as good as it could be and my prescription was what it…read morewas ,I decided to seek out an eye glass store that specialized in progressive lenses. As a type 1 diabetic for 40 yrs my vision has suffered. Ive had several eye surgeries and ive been seeing the same retina specialist for many years. Ive been complaining about an issue for some time now and im always told "youre retinas are fine, nothing more we can do" I had an eye exam by Dr. Nathanson at Luxe that revealed i did in fact, have a serious issue. He was very thorough, took his time with me and listened to me descibe what i was seeing. Im so grateful, moving forward, the eye requires a serious surgery. Heather was my initial experience at Luxe. She helped me navigate the different lenses they offer and explained in detail how each one would provide a slightly different view. Not a pushy salesperson, a delight to work with. The customer service at Luxe is outstanding from the moment you enter. The exam is state of the art. A classy store with very reasonable pricing and top tier employees!! 20/10 recommend.!!!

I took my entire family here for our eye exams- me, my husband, and our 11 year old daughter. We…read morealso had our 1 year old with us and she enjoyed the nice play area. Dr. P is awesome! He explains everything in plain terms that are easy to understand. The rest of the staff was also very friendly and accommodating. I'm a middle child so I do t like to ask for things and be a bother. They totally anticipated all of my needs (itemized receipts, staggered appt times for the fam, benefit explanation) so I didn't have to even ask for anything! We will definitely be using monroe family eye are for the rest of our lives!!

Caring doctors supportive staff they really care about the eye health of their patientsread more

I started going there on recommendation of my wife. My vision is pretty good and I'm sure I wasted…read moresome $ there, but they picked up high eye pressure at a recent exam. Left untreated = vision loss ; -( Before any loss of vision. Thank you for saving my vision! I can't put a price on that. That and they do take the time to do a good job, don't bother with small stuff (like replacing a screw)

The best! Austin has been a great resource for all things glasses. Their staff is 50/50 old and…read moreyoung; and they are welcoming, on top of their game and very helpful. This is a high price shop, with lots of merchandise but you pay ~$1000 for a great pair of glasses. This is a great business. Review: 5+

I have been going to Dr Feder since I was a kid. I stopped for a few years and went elsewhere when…read morehis former office staff told me he didn't take my eye insurance and was rude in the process. Fast forward several years and after being unhappy going elsewhere I called Dr Feder office and was told they've always accepted my insurance! I was so happy to find this out I made an appointment on the spot. My wife and I both just had exams and are extremely happy with how we were treated! Dr Feder has all new staff that was a joy to deal with. The whole office has been remodeled. And best of all he still sits and takes the time to do a very good and through exam including taking digital images of the eye to detect future onset of glaucoma much earlier. He sits and answers any questions or concerns you have as well and you never feel rushed! I would highly recommend that if you need a good eye doctor that you give Dr Feder a try. Also if you haven't been to him in years due to some of his past staff, I'd say try again as they are new and awesome!

love dr Feder and their staff. He's straight forward and has all of the updated equipment…read more i am more confident in them than the eye doc i've been to for years. i had to switch due to my vision care plan change. But i like this change better!

I've been a patient at Tri State Eye for over 10 years. The past two months I have been advised…read morethat I need surgery to control my eye pressure. I contacted three eye doctors to get their opinions and requested Tri State Eye to fax my records to them. Tri State Eye faxed two but refused to fax the third one. My appointment with this last doctor is on Monday. Tri State Eye calls me Thursday at 5 PM to tell me they are NOT faxing it over but I can pick up copies of my records for a small fee. Then she adds on Friday they are open till 12 PM. Which by the way on their website and phone greeting message says they are open 8:30 - 4:00 Monday - Friday.. It' s obvious that their patient care office doesn't priorities patient health. Apparently saving money on faxes is more important than their patients eye health.

I went to Doctor Matta Ayman and I had a horrible experience. I was told by his office staff that…read moremy insurance which is Medicare and United healthcare would not pay for my eye surgery and I had to pay out of my pocket. This doctor's office did not submit information to my insurance to find out whether this particular surgery was going to be paid by them. My insurance had no information. Nothing was submitted to them then I find out later that my insurance told me that it would be paid for so the $4000 that I paid out of my pocket. Should've been returned and my insurance company said they would they paid him. After having the operation, I had a problem with dots black dots, and floaters in my eye, and had to constantly go back to him for eye drops and his office staff is operating office staff. We're not forthcoming with me. I asked for my records from Orange ambulatory service in Cornwall I could not get them. I don't know why I could not get my records to tell me exactly what lens was put in my eye and how much it cost they didn't know the codes or anything I am confused and out of $4000 I am upset and will have to wait to find out with my insurance company. What happened and if I will get my money back for the operation that I had. If not, I will have to get a lawyer. My experience with this doctor was horrible. I do not recommend him to anyone.

Dr. Ahn is easy to speak to and very straight forward. Didn't want me to try too many different…read moretypes of medications to make sure my infection was under control with each step. Very efficient office visit so my lunch break was all I needed to see him even in the middle of the afternoon.

This review is for Ophthalmology (GOSHEN location)…read more The appt was for my father, an elderly man w/ cataracts. He made the appt and told them he had cataracts. He received at least 4 reminder calls. I filled out the paperwork because he can't see well, he was seen within 10 minutes. We sat with a nurse, who asked why we were there. (It should be in the notes, but it doesn't hurt to ask.) We talk about his cataracts. She puts drops in, and then has him sit in the hallway. He has mobility issues, so it's challenging to go between these stops. We sit for maybe a minute before we go to the next room. In the room, he sits in the seat and a minute later the doctor comes in and says "I'm going to take a look in your eyes." Puts some headgear on, and looks in his eyes. The doctor says "Those are some really thick cataracts, but we can't help you here. We have to refer you to someone else." I was shocked. We went through a machine like process, for a 2 second glance, where he was dismissed in 30 seconds. I asked why, and the doctor said "He's too big for the machine that measures the cataracts. Have you tried Blah Blah (a place closer to where we live)?" I told him that our doctor referred us here, so why would we try another place? The doctor said "I don't know what machine other places use, so you may have to call around." I asked if we could at least try the machine. It measures your eyes, not your waist, so why would it not fit a person? The doctor said "No. It's in our Newburgh location". So I asked if this was the first obese person he had ever seen medically, and he said no, they turn away people all the time. I said "You can't help, and you cannot even help us enough to tell us where to go?" He said "Weschester would be your best bet, but it's far, so I didn't want to suggest that." I said "My father cannot see. I would go to the moon if I had to. Is there anything more important than your ability to see?" The doctor LAUGHED. He said he would get the number for Westchester and left. My father was in tears: humiliated by a medical professional, given little hope and no clear direction. The aide at the desk didn't offer the sunglasses for his eyes. She also had no idea what the numbers were for any of the places we mentioned and suggested that we Google them. If you as a medical professional cannot do the following, you are doing the bare minimum and truly feel not an ounce of empathy for your patients: #1 - SCHEDULE THE APPOINTMENT WHERE THE EQUIPMENT IS. They were looking to make money off of the visit and bill us for a 2nd one to travel to where the machine was no matter what. Greedy. #2 - IF YOUR MACHINE HAS SIZE REQUIREMENTS, VET PATIENTS BEGORE SCHEDULING AN APPOINTMENT. They just wanted our money for the visit. ANY ONE of the calls my father had - from making the appointment to the 4 reminders - was an opportunity to ask his weight, height, etc. They could have warned him that the trip might be wasted. They could have saved us the gas, money, and time and they could have saved the business from an appointment, manpower, and supplies. Wasteful. #3 - IF YOU CANNOT HELP, REFER TO SOMEONE WHO CAN. You have not built up a network of contacts for specialized cases or people that you can't ensure your patients have the care they need? Despicable. #4 - INVEST IN EQUIPMENT TO SERVICE YOUR CLIENT BASE. In the US, 50% of the population is obese. If your machines cannot accommodate all people, you are losing business. As a doctor, you swore an oath to do no harm. Turning people away & not being able to service them without a real solution, is doing harm. Clueless. Don't go here because they do not care about people, only their profits.

Absolutely perfect performance by the entire staff. Dr. Wang got me reading without my +100s and…read morenow I'm 20/20 at distance & up close. Staff is helpful, funny and really easy to be around. Couldn't give a higher recommendation. The best medical experience I think I've ever had.

Good practice with good staff and doctors. They try to push expensive eye glasses that your…read moreinsurance won't fully cover. Most businesses try to upsell you in these times of inflation. Just be aware of your coverage.

Everyone: front desk reception personnel, technicians, and Doctors are considerate, compassionate,…read morereassuring, and professional. The quality of care is unsurpassed and equal to "5th Ave" doctors in Manhattan, without the prices. You are kept informed, in plain English, of what's going to happen. Without going into particulars; the equipment, examination rooms, etc are constantly being disinfected. The Front Desk takes care of Billing Insurance, and scheduling. All you have to do is show up. There's a surgical theater on the third floor, where ophthalmic operations are performed. Plenty of free parking near the entrance. Afterward, there are several restaurants nearby.

Very pleasant and informed staff. Low wait times, but be on…read moretime. I see Dr Esposito and find her to be professional and promo. Once you check in with the front desk, the wait is very reasonable. TIP: make sure every time you check in you update or confirm your medical insurance information.

the \sh!ts!!! i got an "eye exam" by someone who didnt know opthamology from a hole in the wall,…read moredoubt she's even any level of eye specialist. one week later i'm told my glasses were in, the whole sh!tshow cost me $50 for $$store frames & ret@rded $150 "prism" lenses. i try them on & look straight ahead, i see double. i look to the side & see a ghey ra!nbow, likely the prism cr@p, which makes my eyes see sa totally distorted image. what person in their right mind wants a reflection of a rainbow of all things on their lenses?? its cosmetically inappropriate, pushing s0me agenda of lifestyle or whatever, and likely can f***ck up your eyes. i'm nearsighted, i need glasses to drive. wtf was this "eye expert" thinking?? they wasted my time w/the exam, was the 1st time ever after an eye test the script was totally off, got a standard script of nearsighted glasses from zenni & can see perfectly out of them,...for $38. f**ck these scammers. they didn't refund the eye test... as a result wal mart lost my business too. dont hire peeps who aren't qualified to give eye exams like @ wm vision fishkill... she had no idea wtf she was doing, was a hodgepodge of both the good & bad of the lenses i looked through, and got my focal distance incorrect!! d!v0theads!! zenni is 1k better than this place!!!

The best and quickest eye appointment ever!…read more I've been wearing glasses/contacts since forever and I've had different eye doctors from moving around. It's hard sometimes for them to get you the "right" prescription and even for them to just be "normal". Well. Let me tell you about my experience at the vision center. I desperately needed new contacts and new glasses since my prescription changed and it had been 2 years since I last saw the eye doctor. I tried to push it off after covid was over but I was unable to. I needed to be seen! Booking with Walmart had me a little skeptical at first especially with all going on. I decided to still give it a try and booked an appointment 2 weeks out. Upon arriving , everything's closed off and only by appointment. They immediately do a temperature check and then let you in. Only one person per household. Everything gets disinfected and everyone's wearing masks. They make you fill out a covid survey to see if you or anyone around you has had covid. After all the sanitary checks, they quickly take you to get your eyes measured in the little machine. Moments later Dr Carpenter was already seeing me. I ABSOLUTELY loved her. She was so down to earth and real. Had short conversation but cool enough to not make it awkward. The Dr had me in and out in less than 15 minutes and absolutely nailed my new eye prescription! Seriously loved this vision center, the staff and Dr Carpenter. I hope they keep their customer service and sanitizing going post covid.