Really efficient and easy and affordable way to get an eye exam and glasses. They run promo's that…read moreinclude two pairs and an exam for a reasonable cost (depends on the types of glasses you get). I was able to get everything for $215. It's less than if you bought one pair. They are on top of their appointments, giving updates as needed, and the whole experience lasted about an hour. Glasses take about 2 weeks to come in (could be sooner). I really liked my eye doctor (I can't find the card with her name), she was really personable and truly loved her job. I also really enjoyed Zanetta. She helped me choose the right frames and package that I needed and never once did I feel like she was overselling. She had such a nice and professional manner about her. I left feeling taken care of and valued, which, for a chain, is rare. I appreciated the visit and the care.

I had an exam and ordered new prescription sunglasses and new lenses for my regular lenses. The…read moreorder came back two weeks later but it was completely wrong. So they resubmitted and told me that it would be ready in two weeks. Its been over a month and still nothing. IM going back to Lenscrafters

This was the worst experience. It took over 2 months to recieve my glasses. My contacts were…read moremisplaced for weeks, and now just months later my glasses are broken.... To top it off.. The prescription felt a bit off to begin with.. Turns out my previous lends (from another place) work much better. I do not recomend this place.

Today I called Sterling to re-order contacts. I worked with Ken who was such a pleasure to work…read morewith. Ken was very professional and nice to speak with. My transaction was extremely easy.

I was visiting from out of town and needed an emergency appointment Mid Hudson was the only…read moreoptometrist in a 20 mile radius that would help. When they heard my symptoms they squeezed me in right away. Upon looking at my eye they determined I need a retina specialist and stuck with me until they could come up with someone to help. Even though I'm not a local customer they followed up to see how things went. I really appreciated their concern and effort!

I brought my rimless glasses in to have the glass replaced with a new prescription. After a week I…read moreget my glasses back and there is a fingerprint underneath the anti glare coating. I brought them back and of course the girl plays dumb as to what's wrong with them. So they send them out again to one of their labs they deal with. After over a week I am finally able to reach them (their answering machine always picks up) and the girl says the glasses failed the inspection and they have to remake the lenses again. I am so fed up with them! I used to have my glasses done in an actual optical lab and have even walked through the lab so I see what goes on. I don't know what kind of morons work at the lab they use. Update: 3-6-13. Well since their lab screwed up so badly, they made my sunglasses for free. I wasn't that pleased with the sunglasses. Some small scratches on the lens and major glare when looking through them. Its been 2 months and they have remade my rimless glasses about 3 times now. I finally got them back today and there were two imperfections in the lenses. Mid hudson gave me a full refund (after asking). I am happy with mid hudson but not the lab they use (lab is in pennsylvania).

From day one until the day I received my specs, they were very helpful and cheerful!!!read more

I cannot say enough about the amazing experience I had going to Cohen Optical in Middletown NY. In…read moreneed of an eye exam and new glasses, I was greeted at the front desk by Irma with a smile. She took care of all necessary paperwork for me to sign. Then Yasmin, a Med Tech, took eye readings on the many diagnostic machines. From there I saw Dr. Kahle, who looked over my diagnostic images. She also did her own assessments and found my perfect eyeglass prescription. Lastly I was assisted by Selena who helped me pick out a beautiful pair of glasses Stephanie the manager, oversees the office to run like a well oiled machine. Everyone is knowledgeable, helpful and kind. The professionalism is beyond compare. From now on, I will only have my annual eye exam and get glasses at Cohen Optical in Middletown.

Great selection of lenses. Love the doctor here. Friendly staff. Convenient location with plenty of…read moreparking! Right next to acme.

My friend recommended this place and I couldn't be happier. I've been struggling with my vision,…read moreand they so kindly helped me figure out the issue after years of being dismissed by other eye doctors. Not to mention, Nicole took the time to help me figure out what glasses would fit my face shape. I'll be recommending Raymond Opticians to all my friends and family.

I am so pleased with my new eyeglasses and frames. A very good promotion is underway for those of…read moreus who wear progressive lenses: Currently, 3 FULL sets for $1295 for PROGRESSIVES including transitions AND Blue block technology. With a frame valued at up to $250. Anybody who has had to practically take out a loan to afford progressive lenses will appreciate this offer. My last pair of progressives with a just OK frame set me back over $900. So this time, I was able to get two pair plus a pair of prescription sunglasses for just a few hundred dollars more including an upgrade to better frames. You won't find high-end designer frames here like Prada or Boss or Versace, etc. but the frames are good quality and according to my 20 something, Daughter look very stylish. I had a little bit out of pocket but considering that I got three distinctly different eyeglasses, I am so very pleased. See my photographs for my haul. Thank you, Suzanne for the wonderful consultation! HIGHLY RECOMMEND.

Optical Fashions is a rip off. Paid over $500 for a pair of frameless glasses, three years later 1…read morearm broke off and they charged me close to $200 for repair which I shelled out. Less than a year later the other arm broke. I complained that I already paid close to 1/2 the original price for the repair of the first broken arm. Sales woman had the audacity to say 'It was not 1/2 but a 1/4.' If she wanted to be precise it was 1/3. Now she wanted another $200 for the repair so I just walked out. The place is taking advantages of the mostly senior citizens clientele. DO NOT SHOP THERE.

Office is unwilling to combine tests with doctor appointments for a more patient friendly and…read moreconvenient experience. New York City doctors seem to be able to do this, I don't understand why this office can't or won't.

I am writing a review for my mom, who had a cataract removal /lens replacement surgery. The…read morescheduling was easy and I got an appointment quickly . The staff was helpful. The office is beautiful, and nicely located, with easy parking. The directions before and after surgery were easy to follow and thorough. The Doctor was pleasant and very attentive. The surgery itself was painless and comfortable. The very next day after surgery upon exam I had 20/20 vision! Cannot think of one single thing we would change or add!

BEWARE OF SCAM My mother (who is in her 70s) went for an…read moreannual eye exam. Upon arrival a staff member asked for her glasses. She handed them over, presuming that this was standard practice. When her glasses were handed back, one lens had a deep 1cm gauge, directly in her line of vision. She alerted the staff member but was told, "that must have already been there." My mother pointed out that she'd just driven to the appointment with these glasses and they were fine. She was rebuffed so tried asking other staff for help -- they were all suddenly "too busy" and avoided her gaze. After her exam, the same staff member insisted that she need new frames. Her "old" frames were from the previous year. Moreover, they had been expensive -- last year when she was fitted for frames, she only learned at checkout that they were $500 (insurance only covers $200). My mother is shy and did not want to rock the boat, so she paid for the different out of pocket. On this year's visit, she not only was being pushed to purchase new lenses for $400 due to the deep scratch (her prescription did not require a change) -- but the staff member claimed that replacement lenses could not fit in her current frames. Again, my mother got flustered and left without making a big deal, because like many of us she does not like conflict. (Thankfully this time she did not buy anything, but is now wearing glasses with scratched lenses). She said the doctor seemed nice and competent -- however, the support staff was VERY questionable. They appear to be preying on seniors -- or perhaps anyone they can strong-arm into buying more than they need.

Super nice and quick. I slept through an appointment and they were able to reschedule it for me for…read morethe same day no extra charge