Thanks Emily for your message. It is loud and very clear that the customer is never right. You have…read morejoined the ever-growing but still small list of bad businesses that I will never revisit. What a mistake going to Dutchess Optometry in Poughkeepsie! Through the years, I've chosen to drive to the Red Hook office where they are wonderful, amazing and professional (the only reason for any stars). Christine is awesome! Because of you, Emily, Dutchess Optometry will not see anyone in my family and I will make it my business to share my experiences with everyone I know. The doctors are very good there but the some of the the front desk people (your Poughkeepsie office) need to go get jobs at a prison. Here's what happened, this time: I ordered colored contacts. Dr. Lappin told me the brand that has them in colors, she read me the list of colors, I chose my color. They ended ordering them in clear, they try to act like the mistake is my fault and expect me to eat the entire cost. In an uncaring manner, it was conveyed that they weren't going to make it right, I told Emily that I don't want the wrong order and to send me my scripts and she obliged. No apologies, no patient care, as if to say we don't care!!! Haha, we took your money already and your loss. Well, another mistake on your part. Im sad that this is how you treat people.

Wonderful doctors who know their subject! Great care can be found here. Also a very nice selection…read moreof frames for lenses. I highly recommend them.

Dr Bywater is terrific. He is very thorough, and calm, and…read moreexplains things very well. I had a blood vessel break in my eye. I was very scared about what was going on. Dr. Bywater was thorough in his testing, and in his notes to other doctors, and in his explanations of the best way to move forward. I was very reassured.

The doctor is great! Have no issues with his demeanor or his performance , he always was very good…read moreat what he does , very kind. now the employee there that handles the glasses part, seems To wean out business for him. If u rub her the wrong way , she def makes sure you don't wanna go back there! Has an attitude and like I said if she owned it she def makes sure of no call backs or appts or w.e . She makes him lose lots of business!!! Lost mine for sure!! It's terrible! Older lady too, not the younger ones they r all so sweet except her!

Since arriving in Poughkeepsie I have tried 2 other optometrists before finding Dr Murnin…read more I am so grateful to have found him! I had problems with my prescription that I got from another provider. He was really understanding, spent time with me checking the glasses I have and giving me a new eye exam. He is really friendly and I felt at ease immediately. All the staff are really nice, it's very professional and ran on time. I am confident in recommending Poughkeepsie Optometry!

Visiting the office is always a joy. it's the best Dr's office I have ever visited. Everyone is…read moreso friendly and helpful. I couldn't pick my glasses without Maria's help. She gives wonderful advice.

I had such a positive experience at LaGrange Eye Care! From the moment I walked in, the staff was…read morewelcoming. Dr.Scott Earle was incredibly thorough during the exam and took the time to explain everything clearly. I never felt rushed, and all of my questions were answered with care and patience. You can tell they genuinely care about your eye health, not just getting you in and out. They also have a great selection of frames. I usually go to Costco to buy my frames. Christina helped me pick out a pair that I love--without being pushy. Whether you need a routine exam or new glasses, this is the place to go. Highly recommend LaGrange Eye Care to anyone in the Poughkeepsie area looking for excellent, personalized eye care.

The folks here were nice and informative. Though I wouldn't…read morerecommend the new (older women) working on the floor who helps with fittings. She said she was new to the job,just moved across the street and you could tell! She literally told me that the pair of glasses I was looking at, looked like "pedo glasses", then proceeded to tell me that she "wakes and bakes" every morning with her bong to deal with that place. I also witnessed her talking back to a gentleman who just told her that he was 90!! The old man just wanted a different case for his glasses and she scoffed at him and started walking away talking sh*t about him. Idk it wasn't a very good first impression and she made me feel super uncomfortable talking to her. I won't return but I would recommend (as long as they can get past..whatever she is). With that said, all other staff were very friendly and professional. The lady working on the floor just weirded me out.

Dr Peryea is a good doctor. Their equipment for exams are top notch…read more But I will stop there...the customer service at front desk and optometry is subpar. I call this type of service "taking the client hostage." I asked to have my older set of glasses tinted for use as sun glasses. His response: "Your prescription is expired, I'll have to ask the doctor." My response: "NY state law does not require an annual exam, I guess I'll have to ask Dutchess Optometry in Red Hook to help me." I called and asked the desk clerk for a copy of my 1-year old prescription: Her response: "Your prescription is expired." My response: "It is NY state law that I am entitled to a copy of my prescription, I use it for my own medical records to chart changes in my vision, you are required to give me a copy." Her response: "We will have to write expired on it" My response: "You can write whatever you like on it, as long as the prescription is legible, you know, the prescription THAT I PAID FOR!" Find somewhere else....they will not receive my repeat business.

If you are going to have an eye exam at Hopewell Eye I HOPE (lol) you get Holly for your…read moretechnician. She was the best technician I have ever had in all my years of having eye exams. She was knowledgeable, she wasn't rushing me, she explained things to me as she was working with me. Something I have never gotten from the other techs there. Such a warm, caring sweetheart. Thank you Holly for going above and beyond your role there!!

Office is unwilling to combine tests with doctor appointments for a more patient friendly and…read moreconvenient experience. New York City doctors seem to be able to do this, I don't understand why this office can't or won't.

I am writing a review for my mom, who had a cataract removal /lens replacement surgery. The…read morescheduling was easy and I got an appointment quickly . The staff was helpful. The office is beautiful, and nicely located, with easy parking. The directions before and after surgery were easy to follow and thorough. The Doctor was pleasant and very attentive. The surgery itself was painless and comfortable. The very next day after surgery upon exam I had 20/20 vision! Cannot think of one single thing we would change or add!

I had a hiking accident and had an injury close to my eye that warranted a visit to Dr Lewick to…read moreensure my eye was alright. His office understood the urgency and got me into see Dr Lewick right away. I'm very thankful for Dr Lewick and his staff. I highly recommend Hyde Park Optometry.

Fabulous experience! Friendly doctor and staff. Hip, clean environment. Great selection of frames…read more Extremely helpful with insurance coverage. I felt safe and COVID process was explained clearly. So glad this team is in my community. So happy I made the change.