This place was pretty bad. The lady who examined my eyes refused to move the mirror so that I could see all 5 letters. I could only see 2 letters in one eye, and 4 in the other, b/c the mirror was in the wrong position. I had to twist my body to one side, which was very painful as I have bad joints. I also had to hunch forward at one point to see the letters. She was very nasty to me during this process. She said she did not need me to see all 5 letters, and that I was twisting to one side for no reason. Then at one point she wanted me to tilt my head back, and she forgot to lock the head rest, so it fell backwards. She also touched the tips of the dilation bottles to my eyeballs, which seems very unhygienic to me. I almost walked out on her in the middle of this poor excuse for an exam.
The doctor's portion of the exam was very quick, and not helpful or informative. This is the first time I've been to an ophthalmologist, but it was even more quick and cursory than an optometrist. It was a waste of time and money.
Dr. Steinberg's waiting room was very crowded. The wait, once I got there, was very, very long. It seems like this doctor is overbooking, to make as much money as possible. The lady behind me in line had the same exact appointment time as I did. After the exam was over, I had to continue to wait for a very long time in order to pay the co-pay. The secretaries ignored me for ages, even though I was sitting right in front of them, waiting. Then the worker who told me to wait, had the nerve to ask me if I was waiting for a ride! She was the one who should have told the secretaries to check me out. At the end, I complained to one of them about the poor exam. I told her I am never going back there. read more