If I could give this office zero stars I WOULD! Went to the DR on a Thursday at 2:20 In the…read moreafternoon. Walked out at 3pm. Dr Ahn was supposed to send 2 scripts for my eyes. I get a call from my pharmacy saying they got the scripts, buuut the one I actually need the DR has to authorize it bc my ins wouldn't allow it to be filled without it! So here it is Monday the next week and I've been calling the office since Thursday at 3pm! When I call the office to speak to the front desk they tell me to call the tech that does this, so I do! Guess what? No answer! Been calling her since Thursday last week! Called all day Friday! No response! Called Monday, no response! I'm HIGHLY FRUSTRATED AND WANT MY MEDICATION! This is not a great 1st impression! After I get my script I will go to my normal allergist from now on! Bc this office is a FREAKEN JOKE!!!

No eye contact from Dr. Ahn, 5 mins, did not explain or review what was found regarding eye exam…read more Eyes dilated, no one told me it would hurt once I go outside, it was painful could barely open my eyes, had to wait before I can drive.

Dr. Powell has made a tremendous difference in my vision. Having suffered from a corneal ulcer…read more(bacterial) which rendered my left eye's vision to be quite poor, I was feeling very disillusioned and stressed. Dr. Powell adroitly fitted me with a scleral lens. Today I can see 20-25 (and 2 letters on the 20-20 line), almost perfect with my left eye! Moreover, Dr. Powell treated me with kindness, compassion and professionalism. She took the time to answer all of my questions and concerns. I always felt at ease when in her care. She also has a good sense of humor. It's because of Dr. Powell that I have my vision back; needless to say I am eternally grateful to her. Words can not express how much this means to me; of course, I highly recommend Dr. Powell.

Dr Davidian is amazing. Thorough and professional. Extremely polite and caring. I would highly…read morerecommend

Highland Ophthalmology did a fantastic job on my eyes.DR Davidian performed cataract surgery and…read moreinstalled lenses for my vision.Its great to read road signs again.I also delt with Dr Maher on follow up procedures and Dr Mathew after getting metal in my eye.All were great to deal with.The staff were always helpful and efficient.Best money I have spent in years.Thank You.

First, let me state I believe Dr Groo to be an excellent doctor. However, the office staff leaves…read moremuch to be desired. Waited a month to get my glasses. Was given two different stories as to the delay , the second one put the blame on the lab. I did not believe either. Went to p/u glasses when finally arrived and was told to sit and wait again. Made it clear I had waited long enough. Initially tried to hold glasses back,until I threatened to call my insurance and complain. Similar issue two years ago, had to call after three weeks only to find glasses had come in ten days before , but no one bothered to inform me. Like I said, Dr. Groo is very good, but I wont be going back .

I have been seeing Dr. Elaina Groo for a lot of years and could not have asked for a more…read moretalented--or kinder--eye doctor. She is deserving of many more stars than the five allowed here. Ann H. Whipple

On 03/24/2015 ( 4 days ago), I wrote a review regarding The Newburgh Mall Sterling Optical outlet,…read morecomplaining their retail end left me with unstable lenses in my frames. Since then, Heather of Sterling Optical notified me she had the bushings needed to fix my eyeglasses. She personally took the trouble to get the bushings from another Sterling Optical outlet. She arranged a time for me to meet with a technician named Robert who politely repaired my glasses, putting them in perfect order. All is now well. Newburgh Sterling Optical rocks !

Had an eye exam and was told the glasses I ordered would be in "in a week to a week and a half"…read more That was November 25th. Had to call multiple times, only to be told to "give it another week or so". Finally got the glasses on January 8th. I didn't have them a full 12 hours, AND THE LENS FALLS OUT. They weren't dropped. I wasn't cleaning them. I was literally just sitting reading and the lens popped out and dropped into my lap. Zero communication, ridiculous wait time, and a totally substandard product. Never again. I will discourage anyone I know from wasting their time and money at this business.

WORST MEDICAL OFFICE EXPERIENCE EVER ! I have worked in healthcare my whole life. VERY RUDE…read moreFRONT DESK STAFF AND TECHNICIAN. Waited almost two hours for the first appointment. When I mentioned that was a little excessive, I was told "you can wait up to 3 hours, just so you know ". Gave them the benefit of the doubt and made our second appointment. At the second appointment the wait time was not bad; 40 minutes. At the third appointment, we waited 2 1/2 hours to be told there were still a "few patients before us". We were expressing our displeasure with the front office staff, when the technician came from the back, interjected and told us very rudely to sit down. My husband told her he was not speaking with her and asked who she was, and she indicated "I'm the person that will be injecting your eye, go sit down." Needless to say, we got his records and walked out. While Dr. Koreen has excellent credentials and is most likely an excellent physician, it is not worth the stress and aggravation of dealing with his HIGHLY RUDE AND UNPROFESSIONAL STAFF and, obviously, will never go back there again.

The WORST MEDICAL OFFICE EXPERIENCE EVER. Front desk Staff and Ophthalmology technician are VERY…read moreUNPROFESSIONAL and RUDE. First visit was not pleasant since we waiting almost 2 hours to be seen. When I questioned the front desk I was told " you could wait three hours. Take a seat and we'll call you when it's your turn. Dr Koreen did give a very thorough exam and explained my husbands condition. Gave them the benefit of the doubt and went to the second appointment. Wait time wasn't to terrible . Went to third appointment today. Waited two and a half hours and went to front desk to see how much longer and they indicated there were still a few people in front of us . My husband and I were explaining our frustration with waiting when the technician happened to come by and told us "take a seat ". When my husband questioned who she was since we weren't speaking her she said "I'll be the one injecting your eye. Take a seat ". Needless to say we requested his records and left. I have been in the healthcare business for 40+ years and never experienced such a rude, unprofessional office. Dr Koreen has impressive credentials and is most likely a wonderful physician but due to his horrible office staff we will never know

Office is unwilling to combine tests with doctor appointments for a more patient friendly and…read moreconvenient experience. New York City doctors seem to be able to do this, I don't understand why this office can't or won't.

I am writing a review for my mom, who had a cataract removal /lens replacement surgery. The…read morescheduling was easy and I got an appointment quickly . The staff was helpful. The office is beautiful, and nicely located, with easy parking. The directions before and after surgery were easy to follow and thorough. The Doctor was pleasant and very attentive. The surgery itself was painless and comfortable. The very next day after surgery upon exam I had 20/20 vision! Cannot think of one single thing we would change or add!

Came in hopeful to get the DMV eye exam. The receptionist greeted us as soon as we went in. She was…read morefriendly and let us take a seat as we waited. The Optometrist was able to help us right away and any questions we had he answered promptly. Wonderful and swift service.

I was seen in the office yesterday and I was so impressed. Dr. Tomasini was amazing. She is very…read moreintelligent - really on the ball. I also appreciated having 1:1 assistance while picking out my frames and discussing lens options in a quiet, uninterrupted atmosphere. I had been to Walmart in the past, and it was very busy and I had to wait a long time while they juggled several other people who needed frames. All 3 people I interacted with in this office gave me quality service and made me feel like a human, not a number. I will definitely return to this office. I have absolutely no complaints whatsoever. I highly recommend them to anyone, and am so glad to have a quality team to recommend to my friends. I was able to get an appointment quickly as well, which was extremely helpful.

After years of just accepting my vision was as good as it could be and my prescription was what it…read morewas ,I decided to seek out an eye glass store that specialized in progressive lenses. As a type 1 diabetic for 40 yrs my vision has suffered. Ive had several eye surgeries and ive been seeing the same retina specialist for many years. Ive been complaining about an issue for some time now and im always told "youre retinas are fine, nothing more we can do" I had an eye exam by Dr. Nathanson at Luxe that revealed i did in fact, have a serious issue. He was very thorough, took his time with me and listened to me descibe what i was seeing. Im so grateful, moving forward, the eye requires a serious surgery. Heather was my initial experience at Luxe. She helped me navigate the different lenses they offer and explained in detail how each one would provide a slightly different view. Not a pushy salesperson, a delight to work with. The customer service at Luxe is outstanding from the moment you enter. The exam is state of the art. A classy store with very reasonable pricing and top tier employees!! 20/10 recommend.!!!

i was blown away by my experience at luxe optique! i stopped in because i was looking for some…read morereading glasses but didn't know where to start since i'd never worn glasses before. mikey was incredibly helpful and was able to fit me in for an eye exam with their on-site optometrist on the spot. he was very knowledgeable, transparent and clear about pricing, and a pleasure to speak with. in less than an hour i walked out with a new prescription and a brand new pair of glasses on the way to my apartment in brooklyn where i live. can't recommend enough!