Jedi Master Dr Franco is absolutely amazing!…read more Appointments are easy to schedule and the doctor is even very responsive via his website contact form. The website isn't just for show, him (his office) actually use it. Even though I'm not a young millennial that needs to do all my business via tech I am a tech nerd so millennials will find the website very useful. Office is a beautiful small one story building with parking in the back. During the pandemic the office provides face masks at reception if you happen to be a Karen and conveniently forget your mask. Office also provides hand sanitizer during these trying times in an effort to protect patients. Exam room is very large, spacious and equipped with the finest eye tech for our modern time. Jedi Master Dr Franco is absolutely amazing in his empathy for his patients. If eye glasses are required the office is equipped with a beautifully elegant room with eye glass frames displayed on multiple walls where you can indulge in picking your new look (upgrade or otherwise). If you are in the area and in need of a great optometrist this office is significantly better than any of the franchise eye centers you find at the mall. Don't shop retail but instead shop premium with Dr. Rossi. They also take vision insurance so call ahead if you have insurance.

Great appointment. Just moved to area recently and needed to eye doctor. Easy parking; quick…read moreservice on contacts and glasses. Nice selection of glasses. Had to change my contacts a couple of times and very helpful with that!

Dr is good. Spends a lot of time explaining all the details of your issue. Office staff is very…read morenice Just be prepared to be there over 2 hours for your appointment if you are seeing the Dr. Other tests like sonograms etc go pretty quick in and out. Dr visits are long and very long. Need patience here

Love the doctor but the office staff needs to get their act together. Last time I went to the…read moreoffice I was told that my appointment was canceled and they tried to get in touch with me? Mind you if you are a no show they charge you $50? But wait, my time is valuable too! I made a fuss and they squeezed me in with a new doctor that I really liked!! Then this morning my wife had the SAME STORY?? We came home from vacation for this appointment and we would have liked to stay longer! Again they squeeze her in with the same doctor I saw but I think we are done with this same old excuse. See the other reviews about how long people wait. They said they called both our numbers and left voicemail?? Odd because there were no missed calls or text messages or emails. WTF? This is a horrible way to run a professional office or not professional office? Just a shame that this is going on along with the $75 glasses prescription con....

I will never recommend anyone ever going here. I brought my son here because so many people said…read morehow amazing she is. My son has Amblyopia in both eyes, she didn't treat the problem, she changed his scripts every 3 months, and then they would cancel his appointments 6 months in advance and would never schedule another apt. when they cancelled. The lady who fits the client for glasses, not so pleasant. My son's eyes got so bad he had to go see a specialist in Westchester, he just had surgery - I have no faith in this Dr. Beware!!

I am a new patient to Dr Ahn's office at Horizon and he did a laser procedure to remove my scar…read moretissue from a cataract removal two years ago . Let me tell you I will definitely keep him as my new eye consult for the future , especially to care for & treat remaining cataract in my left eye when the time comes for removal . He and his staff are so friendly and they keep the office clean . Thank you Dr. Ahn for your amazing work , I can see without cloudiness this morning out of my right eye and feel so joyful !!! PS this procedure was quick , my eye was given drops then I had to wait for 20 mins for dilation then the laser part took around 30 seconds of zaps and my hubby drove me home . That was it !!

Dr. Ahn is easy to speak to and very straight forward. Didn't want me to try too many different…read moretypes of medications to make sure my infection was under control with each step. Very efficient office visit so my lunch break was all I needed to see him even in the middle of the afternoon.

I have been going to Dr Feder since I was a kid. I stopped for a few years and went elsewhere when…read morehis former office staff told me he didn't take my eye insurance and was rude in the process. Fast forward several years and after being unhappy going elsewhere I called Dr Feder office and was told they've always accepted my insurance! I was so happy to find this out I made an appointment on the spot. My wife and I both just had exams and are extremely happy with how we were treated! Dr Feder has all new staff that was a joy to deal with. The whole office has been remodeled. And best of all he still sits and takes the time to do a very good and through exam including taking digital images of the eye to detect future onset of glaucoma much earlier. He sits and answers any questions or concerns you have as well and you never feel rushed! I would highly recommend that if you need a good eye doctor that you give Dr Feder a try. Also if you haven't been to him in years due to some of his past staff, I'd say try again as they are new and awesome!

love dr Feder and their staff. He's straight forward and has all of the updated equipment…read more i am more confident in them than the eye doc i've been to for years. i had to switch due to my vision care plan change. But i like this change better!

My husband and I got our eyes examined by Dr. Lake. He was so thorough and explained everything…read morevery well. Our glasses came in this week and they are awesome. Best eye exam I've ever had. Highly recommended!

Doctor Lake is the best they do extensively testing of.eyes for good eye health. I have been going…read moreto.him for 3 years and very happy with his professionalism and the staff they are very accommodating to all you eye needs. I would highly recommend him to all my family and friends

Barbara is extremely rude!!! People should not work in customer service if they do not want to…read moreservice customer/ patients nicely . I understand not every patient is pleasant and your human but this an every visit occurrence. customer care is terrible

So I went to the Milford, PA office as the Middletown office could not accommodate an appointment…read morefor months and I thought my vision had declined rapidly so I got very scared. They have a policy that requests no perfume, scented lotions. My first appointment was just ok, my second appointment they refused to see me because my clothes smelled like "fabric softener" I have been a RN for over 30 years and can understand if someone is sensitive to um smells, but this was beyond ridiculous, clearly anyone that is that sensitive to smell is in the wrong line of work, so my options were, for my next appt, not wash my clothes, hair or body to see if that was more acceptable or just not go back, I opted not to got back. Be mindful of this completely offensive , unprofessional reception you may receive.

I cannot say enough about the amazing experience I had going to Cohen Optical in Middletown NY. In…read moreneed of an eye exam and new glasses, I was greeted at the front desk by Irma with a smile. She took care of all necessary paperwork for me to sign. Then Yasmin, a Med Tech, took eye readings on the many diagnostic machines. From there I saw Dr. Kahle, who looked over my diagnostic images. She also did her own assessments and found my perfect eyeglass prescription. Lastly I was assisted by Selena who helped me pick out a beautiful pair of glasses Stephanie the manager, oversees the office to run like a well oiled machine. Everyone is knowledgeable, helpful and kind. The professionalism is beyond compare. From now on, I will only have my annual eye exam and get glasses at Cohen Optical in Middletown.

My experience was phenomenal and the purchase of my glasses was a perfect match. I would highly…read morerecommend purchasing any eyewear

i have seen dr burnstein for several months. each time i was kept waiting an average of 1 to 1.5…read morehrs. no apology. he is brusque. he barely explains what the diagnosis or prognosis is. if you ask what the treatment plan is, he gets argumentative and thinks your interest in what's going on is humurous. only he is entitled to know what he is doing and why! your job is to keep coming back and waiting around... he spends most of the visit talking to his virtual assistant (the computer). frankly, i think he has more than a few screws lose besides being full of himself.

After first paying a $25 co-pay with no receipt offered, I waited over an hour for a first visit…read more I told the woman at the desk I had to leave and she said, "Just a moment". I left so as not to be late for an appointment in my own office. I can understand falling behind, or an emergency. In this case, someone could have come out of the office and informed us or asked if we need to re-schedule. That did not happen. Nor has anyone phoned me to apologize or set up another appt. Nor has my $25 been returned.

The team is super nice! I walked in for an exam and they took me instantly! They were so…read moreunderstanding of my needs and wants! I walked out with everything I wanted! Thank you for all your help!

I rarely give reviews for a business other than food. But this has to be brought to the front…read more Had an appointment booked for a year (yearly exam). I receive an email to confirm appointment. I click to confirm, message says no longer available. Okay, So I call and the person said she does not see any appointments on file either cancelled or booked. I go back to their website and it indicates my appointment on original date. This off is a mess, I would avoid. Looking for a new Dr now