Barbara is extremely rude!!! People should not work in customer service if they do not want to…read moreservice customer/ patients nicely . I understand not every patient is pleasant and your human but this an every visit occurrence. customer care is terrible

So I went to the Milford, PA office as the Middletown office could not accommodate an appointment…read morefor months and I thought my vision had declined rapidly so I got very scared. They have a policy that requests no perfume, scented lotions. My first appointment was just ok, my second appointment they refused to see me because my clothes smelled like "fabric softener" I have been a RN for over 30 years and can understand if someone is sensitive to um smells, but this was beyond ridiculous, clearly anyone that is that sensitive to smell is in the wrong line of work, so my options were, for my next appt, not wash my clothes, hair or body to see if that was more acceptable or just not go back, I opted not to got back. Be mindful of this completely offensive , unprofessional reception you may receive.

Jedi Master Dr Franco is absolutely amazing!…read more Appointments are easy to schedule and the doctor is even very responsive via his website contact form. The website isn't just for show, him (his office) actually use it. Even though I'm not a young millennial that needs to do all my business via tech I am a tech nerd so millennials will find the website very useful. Office is a beautiful small one story building with parking in the back. During the pandemic the office provides face masks at reception if you happen to be a Karen and conveniently forget your mask. Office also provides hand sanitizer during these trying times in an effort to protect patients. Exam room is very large, spacious and equipped with the finest eye tech for our modern time. Jedi Master Dr Franco is absolutely amazing in his empathy for his patients. If eye glasses are required the office is equipped with a beautifully elegant room with eye glass frames displayed on multiple walls where you can indulge in picking your new look (upgrade or otherwise). If you are in the area and in need of a great optometrist this office is significantly better than any of the franchise eye centers you find at the mall. Don't shop retail but instead shop premium with Dr. Rossi. They also take vision insurance so call ahead if you have insurance.

Great appointment. Just moved to area recently and needed to eye doctor. Easy parking; quick…read moreservice on contacts and glasses. Nice selection of glasses. Had to change my contacts a couple of times and very helpful with that!

My husband and I got our eyes examined by Dr. Lake. He was so thorough and explained everything…read morevery well. Our glasses came in this week and they are awesome. Best eye exam I've ever had. Highly recommended!

Doctor Lake is the best they do extensively testing of.eyes for good eye health. I have been going…read moreto.him for 3 years and very happy with his professionalism and the staff they are very accommodating to all you eye needs. I would highly recommend him to all my family and friends

I cannot say enough about the amazing experience I had going to Cohen Optical in Middletown NY. In…read moreneed of an eye exam and new glasses, I was greeted at the front desk by Irma with a smile. She took care of all necessary paperwork for me to sign. Then Yasmin, a Med Tech, took eye readings on the many diagnostic machines. From there I saw Dr. Kahle, who looked over my diagnostic images. She also did her own assessments and found my perfect eyeglass prescription. Lastly I was assisted by Selena who helped me pick out a beautiful pair of glasses Stephanie the manager, oversees the office to run like a well oiled machine. Everyone is knowledgeable, helpful and kind. The professionalism is beyond compare. From now on, I will only have my annual eye exam and get glasses at Cohen Optical in Middletown.

My experience was phenomenal and the purchase of my glasses was a perfect match. I would highly…read morerecommend purchasing any eyewear

Prices are high for the glasses so only get the prescription and buy the glasses somewhere online…read more the workers are usually not paying attention to their jobs or to any of the customers. Last time I was there the ladies were all chatting while a customer waited to get their glass order in. After 5-8 minutes of me being there one for the girls stopped talking about their personal life finally and said to the other worker "oh I forgot they have been waiting to put an order in" and they were there before I even went inside the store. If you want good attentive service and inexpensive glasses don't come here. Feels like a deli counter.

America's Worst. Paid extra for fast shipping on contact…read morelenses--two weeks later, still no shipment. Store manager Michael was rude, clueless, and couldn't even find my account using my phone number, claiming that I will get the package the same day. Michael doesn't know the difference between the estimate delivery date and a tracking number. After five days of getting nowhere, even going to the store in person I contacted headquarters multiple times and learned the order won't ship for another month. Total failure in service and accountability. The update: Marta, the ophthalmologist called me to come in the store today and she went out of her way to find a pair of monthly contacts that could work close to my number. I'm very thankful to her and I'm wondering why did the store manager claim repeatedly that they don't have any in the store, he even said that he did check, and they have nothing. Michael is so arrogant and unprofessional.

I am so thrilled with my experience at Eye to Eye Vision Center in Middletown, NY! After I posted…read morein a FB group about needing same day glasses due to my computer lenses disappearing. Meaghan reached out to me and invited me to come in the next morning. Despite the store being super busy, I didn't wait long. The process was so streamlined and she was incredibly helpful. Meaghan, thank you so much!

Eye to eye was the best eye place I ve ever gone to.Staff is outstanding.Doctor is great.I would…read morehighly recommend it everyone.

Everyone here is awesome. They somehow make eye exams fun by sharing personal stories and keeping…read morethings relaxed. I trust them completely and really respect how they treat their patients.

Thank you for taking your time to teach me how to put in and out contact lenses. I loved my visit.read more

The team is super nice! I walked in for an exam and they took me instantly! They were so…read moreunderstanding of my needs and wants! I walked out with everything I wanted! Thank you for all your help!

I rarely give reviews for a business other than food. But this has to be brought to the front…read more Had an appointment booked for a year (yearly exam). I receive an email to confirm appointment. I click to confirm, message says no longer available. Okay, So I call and the person said she does not see any appointments on file either cancelled or booked. I go back to their website and it indicates my appointment on original date. This off is a mess, I would avoid. Looking for a new Dr now

I was very pleased with everything about this doctor. It was easy to make an appointment, very…read morelittle wait time in the office, the doctor gives a very very thorough examination, and everybody was so helpful in choosing glasses. The doctor, as well as her office staff, were very kind, efficient, and friendly. I would highly recommend Dr. Ulmer to anyone.

After a fitting for spectacles by an ophthalmic assistant and a local optometrist, Dr Ulmer got it…read moreright. The others gave me double vision. comprehensive all business eye care from an experienced eye care provider. Not high tech, but knowledge and experienced care is what she brings to the patients. Well done.

I am a new patient to Dr Ahn's office at Horizon and he did a laser procedure to remove my scar…read moretissue from a cataract removal two years ago . Let me tell you I will definitely keep him as my new eye consult for the future , especially to care for & treat remaining cataract in my left eye when the time comes for removal . He and his staff are so friendly and they keep the office clean . Thank you Dr. Ahn for your amazing work , I can see without cloudiness this morning out of my right eye and feel so joyful !!! PS this procedure was quick , my eye was given drops then I had to wait for 20 mins for dilation then the laser part took around 30 seconds of zaps and my hubby drove me home . That was it !!

Dr. Ahn is easy to speak to and very straight forward. Didn't want me to try too many different…read moretypes of medications to make sure my infection was under control with each step. Very efficient office visit so my lunch break was all I needed to see him even in the middle of the afternoon.