After years of just accepting my vision was as good as it could be and my prescription was what it was ,I decided to seek out an eye glass store that specialized in progressive lenses. As a type 1 diabetic for 40 yrs my vision has suffered. Ive had several eye surgeries and ive been seeing the same retina specialist for many years. Ive been complaining about an issue for some time now and im always told "youre retinas are fine, nothing more we can do" I had an eye exam by Dr. Nathanson at Luxe that revealed i did in fact, have a serious issue. He was very thorough, took his time with me and listened to me descibe what i was seeing. Im so grateful, moving forward, the eye requires a serious surgery. Heather was my initial experience at Luxe. She helped me navigate the different lenses they offer and explained in detail how each one would provide a slightly different view. Not a pushy salesperson, a delight to work with. The customer service at Luxe is outstanding from the moment you enter. The exam is state of the art. A classy store with very reasonable pricing and top tier employees!! 20/10 recommend.!!! read more

i was blown away by my experience at luxe optique! i stopped in because i was looking for some reading glasses but didn't know where to start since i'd never worn glasses before. mikey was incredibly helpful and was able to fit me in for an eye exam with their on-site optometrist on the spot. he was very knowledgeable, transparent and clear about pricing, and a pleasure to speak with. in less than an hour i walked out with a new prescription and a brand new pair of glasses on the way to my apartment in brooklyn where i live. can't recommend enough! read more

I have purchased lenses and taken glasses for repair to Luxe Optique on Main Street in Beacon on a half-dozen occasions. Each time, the experience has been unusually positive - I have only good things to say about this place. What has been striking is the high level of professionalism demonstrated by every employee I have ever encountered in the store - lamentably, most customer-facing businesses today no longer seem to appreciate or understand professionalism. Every person I've dealt with in the store has been unfailingly polite, attentive, pleasant and most of all, responsive. The on-site optometrist has on two occasions worked miracles with trashed frames. On one occasion, the frames were so damaged that they needed offsite repair - they came back on time as promised and the frames were better than new. The manager of the Beacon store is a gentleman named Mikey. While in the store for a repair of fragile wire-frame glasses a few weeks ago, he welcomed the chance to discuss his store and asked me numerous questions about my wants and needs for eyewear, even mentioning a few options that he doesn't offer. He spent a lot of time with me, despite knowing that I am not currently in the market for new frames. On balance, he demonstrated a level of customer service and care that is orders of magnitude better than what is found in most retail establishments (and, of course, totally unlike the on-your-own, Wild West experience of online purchasing). And again, he has his staff very well trained. Very good place - Beacon is lucky to have it. read more

I positively love this place. Their designs are cutting edge and the service is professional and attentive. They go out of their way to please. read more

Love Luxe Optique and their staff! The shop is super cute, extremely clean and organized and everyone is sweet. They have a ton of frames to choose from and the top designers too. Most of the frames, you won't find anywhere else in the Hudson Valley or even in the city! read more

I dropped in without an appointment for a quick repair, and was greeted and welcomed as I entered. The staff was five-star, and the service was also five-star. They saw me immediately.. read more

Luxe Optique - Eyewear & Opticians Near Me - Beacon, New York

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Came in looking for frames because my current pairs were ill-fitting. Heather went above and beyond to ensure I had the right-fitting ones and even fixed my current ill-fitting glasses to fit my head while I wait for a stock check. Heather rocks and all the stories I hear about Luxe Optique from my friends in Beacon are true - great service and care. Thank you! read more

First class selection and customer service. Thank you Robert for helping us out of a terrible situation. Highly recommend!

Robert at Luxe Optique rescued a senior citizen from Georgia , who was on a trip to Cape Cod. Our group stopped for dinner near his shop and I needed an emergency repair to my eyeglasses after hours. When he realized my dilemma, he repaired my glasses right away. He was so caring and nice to me and my friends and finished my repair within minutes. I would refer all my family and friends to this business! read more

I was on vacation in beacon and left my contacts at home. They were nothing but sweet, gave me testers, and helped my mom pick out a pair of glasses. Amazing experience and very friendly people. read more

Fearing high costs kept me away from Luxe Optique. A first time buyer, and a performer I needed however the carefully tailor my glasses. Doesn't everyone? Meaning, I wanted meticulous service. I couldn't afford a hasty exam, nor generic trendy eyewear. My glasses had to be unique. I am not unique with this demand Luxe provided a thorough exam for $35. They also worked to find glasses I could comfortably wear without making a spectacle of myself The examine, lens, frame, warranty all may cost more than the online and chain brands. Not by much! The results, however, well crafted and complimenting glasses, are worth it. Plus, I know if I have any issues Ryan at Luxe and the warranty will see to it. Go for the best . read more

My husband and myself just had a few visits at Luxe Optique for him to get new lenses in his old frames and also new frames and lenses. There is nothing comparable in the Albany, Greene or Columbia county area. You are able to get your eye exam, an amazing choice of frames and most importantly great detail in choices of lenses and lens protection plans. But what was really great was the service and attitude. Both Robert and Adrianna were knowledgeable, helpful and they are selling a product and service but I felt like they were also looking out for our best interest. They were also charming, friendly and we enjoyed our experience there. We briefly met Ryan and he has a good aesthetic and knowledge about their different product lines. Our new go to place for eyewear. read more

I love this place! The selection of frames is unique and fun. I've bought two pairs of glasses here (Christian Roth & Alain Mikli) and contacts. I actually broke my first pair of glasses & with the one year warranty got a new pair of frames. I've also had eye exams here which are fast & priced very competitively. The staff here is wonderful and I highly recommend checking this place out for an awesome pair of glasses & great service. read more

Nice selection of frames. Here are the downsides: 1) They were shady and evasive when I asked ahead of time whether they took my insurance (they do not, but it took several attempts to get them to admit this) 2) They tried to trick me into paying for a separate exam for contact lenses, even though I told them I don't wear contact lenses. Ever. 3) The on-site optician has some interesting attitudes about certain minority groups. read more

I had such an amazing experience at Luxe Optique. The Doctor was so helpful explaining how progressive lenses work. The staff at Luxe are so friendly and helpful. Laurie and Ryon helped me pick out frames. We spent 2 hours together and I ended with two pairs of awesome glasses. They were both completely honest with me picking out frames and I was very grateful for their input. I not only got great glasses I got to make new friends on Main Street Beacon NY. read more

Luxe Optique - Eyewear & Opticians Near Me - Beacon, New York

I went based on great reviews but was turned off and disappointed from the start. Two half full wine bottles and plastic cups on the narrow counter at noon were pretentious and silly. I was offered wine, my companion was not. The helper assigned to me was no less of a hard sell trainee than those at the biggest mall store that I was wanting to avoid....over solicitous and insincere, and manipulative. The "schitck" was practiced and insulting. We started with my budget and my needs. I was brought many frames to try and worked to narrow down the options, trusting my budget was being considered because I had been clear - NOT. The frames we liked best were more than 3 times my budget..and oh yeah, I should really only consider the super lenses $$$$. Then came the heavy sell when I rejected that. I was told that I was 'running out of time for insurance' - NOT a factor for me. They are "experts" and Warby Parker and others, whose "frames break right away" are not - NOT SO based on my experience and it was clear that they feared I'd defect to a strong competitor. Then I was told my current frames were outdated. REALLY? The less expensive frames from the other room started to appear, still beyond my buget and also less attractive which I now suspect was intentional. A second associate was called on to give an opinion, which was always very, very considered, and at that point almost certainly fake. so like LC at the mall. It was easy to see parallels. Also like LC they were determined to not let me leave without a sale. As we was preparing to leave I conveniently learned about the "special package" that fit my budget exactly - Amazing. FAIL Smiles faded and sullen attitude saw me to the door. I went in hopeful and open but was more than ready to leave early on yet my companion and I played along chuckling and knowing there would be no sale, amused at the tatics and not so subtle, aggressive and ramped up tactics used as they worked to convince me to spend $2200+ for frames and lenses with an uncomplicated prescription. Was no one listening when I mentioned my budget or said I got new glasses once a year so longevity was less of a factor? Did anyone care ? I came away annoyed and insulted at the attempted manipulation, and disrespected - as if given more time and more push I could be convinced to over spend or at the very least - spend. UGH. My suggestion to potential customer is BEWARE and be prepared, and for the store, do away with the pretense, eliminate the "experts" who act like car salemen desperate for a commission, eliminate the escalating sales tactics. If you LISTEN to and RESPECT your customers and are sincere they may return. If a sale is clealy your most important goal, they probably wont, I won't. read more

I have now been a customer here for about two years, although today was the first time I utilized their in house optometrist. I STILL can not say enough good about the whole team here. It is very clear, from the moment you walk in until you leave, that every employee is very well trained and extremely good at what they do. Beyond that, they are always going the extra mile to ensure you're completely satisfied. From making sure I had hot coffee, to ensuring my now TWO YEAR OLD sunglasses fit me perfectly. I'm sure I could have spent less at some god awful lens crafters in a mall or a Walmart, but the extra money I've spent on the products that they recommend has already yielded me a net savings over buying cheap products that would have (and have in the past) fallen apart in my work environment. Go to Luxe, listen to the staff and you WILL thank me. read more

Really great selection of frames and an extremely helpful staff. Plan to come back for a pair of sunglasses before Summer!

Beautiful and trendy selection of glasses! Very attentive staff. Took time to show me a lot of different frames and I felt super confident with my look and my purchase! Will definitely return. read more

Loved my experience here and love my new glasses. Energetic, caring, knowledgable staff. Truly impressive!

Love this place. Went here for my contact lenses and planning on going for sunglasses too. They are always so friendly and kind. They managed my insurance submission for me too. I Ben did a free repair of my husband's frames. As a new Beacon transplant from the city, I know I can go here for cool, stylish frames and great service. read more

I went here with my own frames because I couldn't find any frames that match my style. As soon as I walked in I felt luxurious. The staff at this location was top notch and their customer service matched as well. I will be sending everybody to this optical location for their eyewear needs. It's refreshing to not be treated like chain optical places treat their customers. This place does not try to nickel and dime you and they literally want you to be comfortable at all times. I could only be so lucky to work for the owner of this location. So hopefully if a position opens up I would be considered because I would be honored to work for a Place so professional and casual at the same time. I will definitely be sending everybody their way. Thank you so much for a positive experience I look forward to more. Your friend, Jeremy read more

They care. They are thorough and I'm very pleased with the examination and the fitting. Very professional and they strive to get it right and will do so until you are satisfied. Great selection of stylish frames. Very pleased that they are here in Beacon and I do not have to travel elsewhere for my optical needs. read more

What can I say that already hasn't been said... Absolutely positively the best best best group of people running the salon. I went in for one pair of glasses and came out with three pairs. I am not the easiest prescription to fill and anywhere else I have gone, they have said basically "Get used to them" - Oh noooo... Not Ryon and his crew! Two of my glasses needed to be remade - not their fault by any measure, again... My prescription and eyes tend to be funky and not the easiest to adjust. NO ISSUES... They fixed the prescriptions and I am in heaven. Unfortunately one of the pair of glasses was hitting my bridge too deeply and caused a lot of irritation - no biggie, said Ryon - "Let's find you a pair with a shallow bridge" - so, not only did they fix my prescription, but they let me exchange a pair of glasses for a new pair with a shallow bridge. Never ever have I experienced anything like this. I have the best and oh so funky transition glasses, computer glasses which far surpass any I have ever had and now just waiting for my final pair. I will be a lifetime customer of Luxe Optique and will always appreciate everyone there. A big shout out to Ryon, Mikey, Remy and the ever delightful Chrissy (sp). Thank you all so much again!!! Julie read more

Luxe Optique provided me with a smooth and positive experience when getting new glasses. I hadn't worn glasses in years, and the optician was able to effortlessly match my prescription. I bought the luxe optique brand frames and they were stylish and affordable. Would definitely recommend this spot to anyone! read more

Professional, courteous and entertaining. Love the staff! Great selection of fashionable eyewear with reasonable prices.

Over the weekend, my daughter broker her eyeglass frames. I called several places and no help was offered. I called Luxe Optique. They were open and said to come and they would see what they could so. We went in, bringing the frames. They offered to check their inventory and see if they had a pair of frames that her lenses would easily fit into. They found a beautiful pair of frames and the lenses fit! We thank them for their great customer service and would highly recommend them. We will definitely go back for other new frames. Thank you! read more

I called the store looking to purchase a box of contacts after realizing I had just thrown out my last pair. They said they didn't have my prescription in stock but could order them for me. I was leaving the next day on a trip and said I was looking for a store that had them in stock because I could not wait. They were so kind and offered to give me a free trial pair so that I could have contacts for my trip! That is amazing customer service!! Thanks so much! I recommend this place to anyone looking for contacts or glasses. read more

Great services, I asked to replace one nose piece and they replace both. Really would recommend this place for anyone.

I couldn't be happier with my new glasses! Many thanks to the fabulous team at Luxe for truly going beyond expectations. I've been wearing glasses for many years and this is by far the best experience I've had. And it's not just the really cool frames--I'm seeing much more clearly because of the quality of the progressive lenses. read more

I came here based off of yelp reviews alone as we are new to the area. Yelp did not lie! Very friendly owners, professional and kind staff, decor is clean and sleek, diverse selection of frames to choose from, and she adjusted my frames at no cost even though I purchased them elsewhere! Amazing. Felt like old fashioned, traditional customer service. Top notch Highky recommend!! read more

Great customer service! I broke one of the eyeglass nose pads and went there hoping they could help. After they searched for the correct part not only did they find the correct screw but they replaced both pads and fit them on my face, all free of charge! While I was waiting I checked out their many frames, great selection! Will surely go back when I need to update! read more

The staff at Luxe were the best around. The optometrist, Dr. Herrera kind and knowledgeable. I felt like I haven't had an eye exam like this in a long time. Ryon and Laurie the best, they knew what would suit me the best from the moment I sat down. Their knowledge of the eye wear is incredible. I was pleasantly surprised to see the staff care of how good I looked in the eyewear and take their time to find the right pair for me! They made me feel like they cared for me. I wasn't just a customer. My glasses came out awesome! Thanks to Ryon and some input from the staff. They were so good, my husband came back and got himself a pair a few weeks later. I believe the rest of my family will be back in the future. read more

My husband and I love Lauri and her great team at this chic eyewear boutique. They opened just last summer and they are already a go to place for us to shop for eyewear. We are of "that age" when glasses are a part of our wardrobe so we like to make it fun and fashionable and this place fits the bill. Not only do they have something for everyone - trendy or conservative - high end and also lots thats seriously affordable - but they know how to take care of your vision. This is the first eyeglass store that I've visited that has made me "sample" my prescription so that I can be sure the glasses will be correct upon purchase. They have an optometrist that visits the store regularly. We have purchased some fabulous glasses already and will definitely be back. Stop in to browse or make an appointment to be sure you can get personalized attention when you want. Welcome to the neighborhood! read more