Frank came to our rescue once again. New equipment was needed and files transferred from old equipment to new equipment. Everything was accomplished quickly with efficiency and care. My first time of excellent service was 18 months ago and the second time was just as good. read more

Frank helped me replace my old computer that had failed. He was quick to respond, very knowledgeable and was able to setup a new system within few days. If you are in need of help give Frank a call at IT Professionals he is reasonably priced and efficient. read more

I couldn't be happier with the PC that Frank, of IT Professionals, built for me. Frank knows his stuff and took the time to make sure everything was exactly how I requested it. My new PC runs flawlessly!! Frank finished my new build within a few days of my first call to his offices, and he did an exceptional job building my new PC and setting it up for me. I highly recommend Frank (IT Professionals) to anyone looking for a custom PC built with care and expertise. Thank you. W. Al Engel, Jr. Redondo Beach, CA read more

Frank was very knowledgeable and extremely responsive. I was so pleased with his work to upgrade/service one laptop that I had next had him work on a second computer. He worked very quickly (same day service even) and answered all my questions. He was very professional and a pleasure to work with. read more

I have used IT Professionals for years. I used them when I used to manage a 570 unit condominium complex in Long Beach. Frank always took care of our computer needs. I am retired from the management business but I still use Frank. He is always helpful and very when it comes to computers. read more

My laptop was running slowly. He tried to log in remotely to diagnose the problem but the laptop didn't cooperate. He immediately came to my house. He diagnosed the problem took it home and I had it back the next day! He also fixed my security software and viruses. He recommended hardware which I am purchasing. I will call him to help set it up when the time comes. Frank is wonderful! read more

Called to get my flat screen off the wall due to relocation. Frank came thru timely and with good energy to help get me on my way quickly.

Wall mount, TV and Sound bar installed. 5 Star service, install and communication and pricing! I recommend this company! They do computers, security systems for Private homes and Commercial businesses! read more

The IT-Professionals - Tv, wall mount, sound bar installed. 5 Star service and communication! Love the clean, NO wire look! I recommend and price is great too! - IT Services & Computer Repair Near Me - Long Beach, California

Absolutely a superhero! . I had three other people attempt to fix a connection with my Ricoh scanner and he patiently worked through the madness to successfully connect while also addressing administrator issues. read more

Highly recommend this business he is responsive, solved my issues, delivered my pc the next day and was fair on pricing. I don't think you can find better service/repair for this affordable and turn around time read more

If there were 10 stars there wouldn't be enough to rate Frank the owner of this business. I got his name from a very satisfied customer who is a friend of mine. I talked briefly with Frank over the phone. I wasn't at home in front of my computer at that time so we arranged for him to call me the next morning. He called, gave me specific directions which were no harder than "right click here, left click there" and like magic my computer was operable in 5 minutes. My friend who recommended Frank called him a ROCK STAR, I have him listed in my phone as WIZARD! Wow, this kind, patient, genius is fantastic! If my house catches on fire the one thing I will save is Frank's number. This is not hyperbole, it is honest! Thank you Frank. BTW he will also give you guidance on replacing computers, printers, any computer need. Hail FRANK!! read more

I called Frank over the weekend and he got right back to me. He was able to trouble shoot the problem remotely and order the parts needed to fix the problem. Quick, efficient, and effective. Drop the computer off on Monday and it was ready by Tuesday. Thank you! read more

Another happy customer after contacting Frank at The IT Professionals. He responded quickly to my voice message, did as much as he could over the phone and then suggested a much better update to my old computer. I dropped off the computer and he was done within a few hours. It now works better than it ever did - even when new. I felt the pricing was reasonable as well. Happy to recommend Frank for good customer service and quality of work! read more

We had a scammer that compromised our Laptop,so I called Frank and he immediately stop any further attempts on laptop.His expertise snd immediate help was excellent and he's local in LBC. read more

The IT-Professionals - We had our Laptop computer comprised by hackers .I called Frank and he told us what to do immediately and took computer to him - IT Services & Computer Repair Near Me - Long Beach, California

Frank was incredibly resourceful & helpful. His knowledge of TV's & sound systems & installation is top notch! He's timely and provides great guidance and advice. Absolutely 5 star service. We highly recommend Frank! read more

I am sorry but I can't recommend Frank for Home Theater systems. Perhaps he isn't that familiar with AV/Home Theater? He should have told us if he didn't know how to do the job, but here is what happened: He came over, looked over our problem, my husband explained that we had no idea how to fix the problem. None. We are clueless when it comes to these things. My husband also told him that someone else set it all up for us. (Note: The person who set up our home theater system is highly knowledgeable and our work is really too small for him but he did us a favor basically and then he was gone - onto bigger jobs). Frank gave my husband a quote via email (I think). It was quite high but we thought since he said he'd have to un-do everything and start from scratch that we better do that in case we had issues in the future and we could learn this time how to fix it or to call Frank back out. The morning he came to do the job he asked my husband a bunch of questions about the system. My husband told him that he didn't know the answers. We don't, that's why we have to hire people. Again, someone else set it up and did not leave instructions. Meanwhile, my husband had to take work calls. I was in another room. When we both went to check on Frank, HE WAS GONE. No goodbye, no kiss my ass, no nothing. Just left. My husband thought perhaps he left to go get something for the job but nope, he didn't, he just walked out without a word. We know this because my husband got him on the phone and he said he wasn't going to do the job but didn't say why. The right thing to do is say "I can't do it", "I don't like you", whatever. Just so rude to leave. This is the problem I have. I understand if he was upset or couldn't do the job but no communication is so unprofessional. Maybe Frank is good at IT. I don't know but the review I just wrote is exactly what happened. The one star is for rudeness and unprofessionalism. Hope this helps someone else when considering hiring him for Home Theater work. read more

Frank was professional and diligent in making sure our entire home had coverage. We're running a business and school for our little ones and we needed to ensure that our Internet was stable. Frank exceeded our expectations gave us the latest equipment and access to manage our devices. Definitely a game changer - our home is now fully covered with Internet and secured. More than we even expected read more

The IT-Professionals - This is our wireless speed speed. Prior to Frank coming in we were getting 40 up and 16 down. - IT Services & Computer Repair Near Me - Long Beach, California

Frank installed solar panels close to existing security cameras that were not receiving enough sunlight to keep them operational. Professional service and prompt response and completion of my job request. Frank also answered my computer questions not related to this specific job. Thank you! read more

We found Frank here, on Yelp, and he saved the day. We were at our wit's end with our existing office wi-fi network and had tried to replace that with an identical system but things just weren't working out. Called Frank and he understood the issue right away, and quoted us on the phone. 3 hours later he was here, installing a new system that is an upgrade to what we had, and everything works great! So, so grateful! read more

Recently my wife's laptop crashed. I spent a full day troubleshooting and could not get a reasonable conclusion. I even worked with Asus tech support and all they could do is ask for $85 up front then I would have to ship it out. Then there would be an additional cost once they can figure it out. The turn around time could be 2 to 3 weeks before I get it back. Well that wouldn't do as my wife needs it up and running now. I found Frank through maps and I am so glad as he knew what the issue was as we spoke over the phone. The awesome thing was that he was only five minutes away. I bought a new M.2 SSD drive and by the next day laptop was fixed. He charged me $200 for everything including saving all my wife's critical files from the old drive. Asus wouldn't have done that. Frank was very patient, kind, and considerate towards my dilemma and truly lifted the stress off my back. Great job! read more

Frank is an engaging and thoughtful professional. He quickly solved all my issues (...with my laptop, that is) and offered many helpful suggestions. And he has great taste in cars. Highly recommend Frank. read more

Quick to respond to inquiries, great people skills, and fantastic quality of work. Frank was able to set up my new laptop for me with no issues. I would recommend his services read more

I found Frank here on Yelp while searching for a technology professional that could properly diagnose a variety of problems plaguing my wife's business computer. I allowed Frank to remote in and he quickly diagnosed the issues, in short, the issues she was dealing with were not generally fixable so the decision was made to buy her a new computer. As luck would have it Frank also builds custom computers built to the specific needs of his clients. But, never having purchased a computer from a non-big box store (think Best Buy), I didn't hire Frank immediately and choose to look around at the cost of a replacement machine given the specific recommendations Frank told me she needed (at the big box store). Well, after taking a look at what was out there that fit the specifications Frank recommended, I made the decision to go with Frank and he was hired. Not only did Frank build an amazing machine that far exceeded our expectations, the mouse/keyboard selection was better than expected as was the monitor. And to top it all off, Frank transferred all the data from the old computer into the new computer and then delivered the new system to my wife's office, set it up and then patiently gave her a live demonstration of the new device to make sure she was totally comfortable with everything. In conclusion, whatever your I.T. needs are, give Frank a call and if you end up hiring him, you'll not be disappointed. read more

If you should need a solution to any IT problem or issue (internet, WiFi, computer or surveillance cameras, etc.), call Frank at IT Professionals. He's helped us on several occasions. read more

My computer went down and I was freaking out. I found Frank through a friend and I got my computer to him. He was amazing. He not only fixed the problem but made my computer better than before. He was knowledgable, professional and reasonably priced. I highly recommend him to anyone. read more

Where do I begin? On Friday and old security System panel on the wall started beeping and flashing bright lights. So incredibly annoying. I had four people come over to try to help me and they knew nothing about a security system panel. I called the company that installed it to be told that panel belong to me and they could not/would not help me or give me any information.So I called Frank Schoelzel The IT professional as stated on his business card. Just google IT-Professionals.tv.He is highly responsive and was here within 10 minutes. Frank asked for a step ladder looked in the attic to find the electrical source however I had insulation put in the attic and nothing could be seen. Within five minutes Mr. Frank had that security panel off the wall disarmed handed it to me to be put in the trash or to do whatever I wanted with it. This man is so kind so positive so responsive and a pleasure to have in my home. Before you purchase a home theater, computer, security cameras Or just need help with a computer that's not working right or anything that has to do with information Technology call Frank at @ 310-701-6169 if you want it done right the first time and purchase the right equipment the first time. Frank even notice the scrappy job a handyman did putting up my television on the wall. Wires are hanging down but I solve that problem with a vase of flowers it was headshaking for Frank. He took the time to measure and look up a different television that could be placed above my fireplace in the future. He told me what to buy and what not to buy and why. Frank Schoelzel is your man when it comes to any information technology and such. Don't even waste your time, energy or money with anybody else!!! read more

On any given day I find many legitimate professional computer techs do a pretty good job and know the work. Yet, I'd rate many at three. My reason is, when one sets themselves up as a professional, the basic standards of performance at the very least are accurate estimates, a reasonable statement of exceptions should something more in the chain occur. Timely work, and the patience to firmly yet warmly handle a freaked out client who thinks the world is ending being off line for a few hours. That may sound funny, but true, and we all know that one. Kidding aside, the basic standard of all elements must be factory level or close. If not, what is the point? The higher numbers of 4 or 5 represent the exceptional, the individual skill and abilities of the tech, which often cannot be quantified. I had a massive crash, and I took my machine into a professional shop. The fix was surface level and i had some serious problems post the fix. My confidence was low on the shop's technical expertise to produce solid work. Looking for an other tech in the area, I stumbled across the 'IT Professionals..' The work environment was absolutely clean. The initial estimate was very reasonable. When a secondary issue arose, I did not say, but it had been in my thoughts that it may occur. They added it in and still the estimate was reasonable. When finished, the work was excellent and the bill was actually less than I thought it would be I had quite a few questions about function, as I am new to system ten. I think my questions may have seemed endless, but the individual who handled my issue, Frank, was patient, and altogether I received more value then I thought I'd ever get walking into a tech shop for the first time, meeting a man whom I did not know, or ever met previously or knew anyone who knew him. So no inside track I walked in cold. This man takes great pride in his work, and I feel he legitimately has earned a technical and over all service review of 5. I cannot imagine many places who would make such an effort as Frank did to get my unit back to me running well., read more

Frank is amazing! My speakers were not working on my TV. Frank helped me troubleshoot on the phone and fixed my problem. Done! He is so honest and I will now be a lifetime customer. Thank you so much for all your help frank! read more

Frank was here on time and very professional. He did exactly what we wanted and made suggestions what we could do to make computer run better. Very knowledgeable we couldn't be happier with his service will definitely use again when we need help. read more

I finally got around to raising the praise for The IT Professionals. I can not say enough. This is what happened. I took my computer to another computer repair business. In order to save the data on my sick computer the data was put on an external drive. They installed a new hard drive, I think (smile) and I was given directions on how to open the documents and transfer to the new hard drive. I followed the directions as best I could, but I was not able to recognize any line items and was afraid to proceed. I picked up the phone and called The IT Professionals. I explained my problem to Frank. Frank allowed that he was on his was to a business call. But, that I should follow some directions he was giving me, and that he would call contact me in a few hours. I asked what he would charge me and he said he was just going to walk me through and that didn't warrant a charge. True to his word Frank called me took ask a few questions,walked me through, stayed on the phone with me to make sure all was well. Again, I offered to pay. There was no charge. An honest, helpful, stand up man. Frank is now my IT Professional. Call FRANK TODAY FOR ALL YOUR COMPUTER NEEDS. GO SEE FRANK. Thank you Frank!, read more

Frank came over the next day and set up a new Nest Mesh system to integrate with my current slow Spectrum wifi. An hour is all it took to set up a modem and three nodes (purchased at Costco) which now give me faster wifi speeds and covers my house, a game room attached to a garage, and a guest house, where I had very limited coverage (and no coverage at all towards the back of the property) to make sure my Ring cameras all capture video perfectly now. read more

My computer wasn't working...I couldn't log on to the internet...Frank showed up, took the computer home and fixed it within 24hrs all for a reasonable cost. Pleasant to work with - I'd definitely go back if I need help and highly recommend him. read more

I cannot say enough just how great my experience was dealing with Frank. He walked me through most of the steps on the phone and logged into my computer remotely and took care of all my issues without charging me a dime. Very knowledgeable and extremely helpful I would highly recommend using him any time. Thanks again read more

I typically never write a review however in this case I felt it was important to share. I was having Wi-Fi and Frontier concern's, so I called Frank with IT-Professionals which was the best decision I made. Frank is very professional and is a digital wizard. I'd definitely recommend him, and he will be the first person I call in the future. read more

I purchased a Toshiba laptop from Frank . He helped me set it up remotely and it works great . Frank is very helpful and very knowledgeable. I am glade I met him and I would highly recommend him. Thank you so much for your help. read more

After being told by three different places, that the data on a broken flash drive was lost for good, I found frank, via the web.. In less than 2 hours, he managed to take the broken usb stick apart, then recover my files.. Reliable, affordable, and just an all around good guy. I highly recommend him for any computer repair/recovery work or networking needs. read more

Last year Frank helped me recover from a crippling hard drive failure on my custom built CAD workstation. I know enough about computers to be dangerous, and I know that Frank is a master of his domain. I use my computers extensively for my profession and I intend to use Frank's services exclusively for my all my technical needs. read more

Frank is a life saver - the life of our computer and files that is! He has repaired, recovered, serviced and removed viruses for several of our computers. His work is fast and efficient and we would recomend him to anyone. read more

Frank is the BEST! His prices are reasonable and his service is outstanding. I've used his service for over a year, and I recommended him extremely high. I've hired IT professionals for business and personal computer needs for decades, and I would rate IT Professionals as the best service, most responsible and most knowledgeable. read more

Frank saved my butt, thought I lost all my wife's pictures (300gb) off my laptop. He was able to transfer all my data and set me up with a new pc at a competitive price. Very honest and knowledgeable! read more