. I had the absolute worst experience with them from being quoted 2 hours to it taking 6 hours. For reference, it was 2 full bedroom sets, a sectional couch, a cube organizer, 3 bar stools, 2 tv's, and a few boxes. We were moving 10 mins up the road. My cube organizer was damaged in front of me and a piece was missing. Our 75 in tv was broken, and we had black finger prints all over our dressers. They also did not wrap the dressers or any furniture in moving blankets, but only Saran wrapped them.... ???? Thankfully, I was able to get the finger prints off w a magic eraser. I was told she would replace the tv, then told she was repair it. Which I was completely okay with, I just wanted the tv to be fixed no matter how. After trying to reach out multiple times w no reply, my husband called her and she apologized saying she had been extremely busy and would coordinate with me. That was Tuesday the 8th-- I finally broke down and sent her a text Wednesday after not hearing from her. She replied w nothing but excuses. Will post screen shots !
My husband also asked if they were bonded and insured to which she replied the ins would only give us .10 per lb for the tv which comes out $10 for our tv that we paid around $2,000 for.
Truly, a horrible experience overall and wanted to share so that the next person who uses this company is fully aware!
She even lied for days about returning the missing piece! read more