I'm not very happy with the way things went down with the move but the guys were very nice and tried their best. First, nobody called to confirm my appt. so I called at 8am but no answer. They called me back said they'd be 30-45 min late. But it was an 1.5 hrs later. I wouldn't have cared if they told me ahead of time that it was going to be that late. Then it took 2 guys, 10 hours to load and unload 800 sq ft 1 bed/1bath/1desk apt. Except they left behind paintings, mirrors, my computer, random containers and items and didn't tell me till they arrived at my new apartment. My one bedroom set, full living room, 1bathroom, and a desk started at 10:30am-9pm. That's with me re-assembling my bed to free up the other guy to go help out his counterpart. My $2,700 Restoration Hardware Custom Upholstered white bed has dirty handprints everywhere. And they left a lot of things behind at the old place to save time- without asking me if that was okay. I really wanted to love the experience since it was highly recommended by a friend but I'm pissed off that I paid $1,000 just to move stuff by myself that they left afterwards. And not counting everything I moved in my own truck to help them finish up faster. Moving with elevators is tricky so they did try the best they could but sometimes you gotta know when you've bitten off more than you can chew. Y'all need to call for help when a 3-4 hr move turns into almost 10 hrs! This is total bull. Not happy. Not recommending them to anyone I know. I'm seriously considering calling up my credit card company to file a dispute. This whole experience was wrong and has made me feel like I got conned. Just saw the emailed receipt of $100+ more than the price I was given when they swiped my card. UNBELIEVABLE read more

Big Easy's Moving - All the stuff left behind without my knowledge. - Movers Near Me - Austin, Texas

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Do yourself a favor and hire TRUE professionals. They broke my grandmothers antique table, put a hole in the wall of my brand new home, were an hour late and only sent one guy for first thirty minutes. I tried to reach out to the owner to see if we could work something out on the damage, no reply to emails, calls and text messages. What a joke. I'm filing with the Texas attorney generals office under consumer protection, the BBB and filing a claim in small claims court. Save yourself the headache, hire pros. read more

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Can I rate 6 stars?! I used Big Easy to unload my truck after driving from Atlanta to Austin. Ultra flexible, professional timely and accommodating . I (myself) ran a day late and they still made time for me! AWESOME AWESOME AWESOME ... I will use them for all of my moves. AND I'm recommending them to my corporate HR as a preferred vendor! Added bonus: They are real people and took the time to give me pointers on the city and move my super heavy furniture around until I liked it. Ps. I definitely recommend Big Easy if you are a single female since they were polite and gentelmenly as well as honest in their price. read more

So I was moving back to Austin from Dallas, I called so many moving company to get a quote. After search after search, I don't know why I didn't think of contacting Nick from Big Easy's Moving. I called Nick & explained that I am a returning customer. Nick remembered me & arranged my moving from Dallas to Austin. I was very happy with them when they moved me the first time & I knew they won't let me down. Bottom line, I told Nick "I love you guys!". There were few snags here & there but Nick communicated with me very well and most of all he ensured me he will take care of my moving. Mike & Ryan showed on 9 am on Sunday & moved all my stuff to Austin by 3pm. Since traffic was bad, I expected them showing up around 5pm. I can praise them enough how great they are. I took some photos when they removed an old giant TV from 3rd floor to ground level. They packed & gentle with my furniture. Since I have been moving just about once in a year, I learned good movers are like a best friend. You don't have to constant in contact but when you call cause you need a help, they are right there for you. Packing sucks & moving sucks but because of Big Easy's moving, I can say I have a best friend in Moving business! LOL read more

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These guys have saved my LIFE on multiple occasions! First, when another moving company straight up didn't show up for our scheduled move out date, my lease was up, and I was contractually obligated to vacate the premises in 24 hours, I was - for lack of a better term - screwed. Fortunately, a friend of mine recommended these guys to me and they saved the day. I called them and they were able to schedule a move for LITERALLY the next morning - as in less that 12 hours from my phone call. That type of offer is practically unheard of. Not only were they speedy in their turnaround, but AWESOME in the execution of their work. I am paranoid about a lot of my items - some being family heirlooms - but they treated each item as if it were a priceless work of art, carefully wrapping, stacking, etc. to avoid shifts in weight or damages to the items in the least bit. Not only do the movers complete their work at an exceptional pace and with outstanding care, but they're also just a bunch of nice guys. Most are current students or recent graduates from the University of Texas (hook 'em) and are very friendly and conversational. I used them again to move my things from Austin to Oklahoma City when I had work opportunities there and they did a phenomenal job. They unloaded my storage unit, pit-stopped in my hometown of Longview, Texas, to drop off unwanted extra furniture and to pick up a few things, then made the trek to Oklahoma City and were an hour ahead of schedule - ALL in the same day! Yet again they surpassed any and all of my expectations without a single piece of furniture scuffed in the slightest. Not to mention, for such high quality care, the company offers VERY competitive rates for moves! I am now getting ready for yet another relocation from Austin back to Longview (being a small business owner lends itself to frequent travel) and I couldn't possibly imagine utilizing ANY other moving service in the greater Austin area. Thank you Nick, and thank you Big Easy's Moving! read more

I just had the move from hell, downsizing from a huge place to a small apartment. There's a separation/divorce in the mix and small kids--I've been dreading this change. Well, after another company just didn't even show up when they were supposed to, Bryce answered his phone on a Sunday and booked me for later in the week. (I had flexibility) I had to do the move in stages. They got crap out of my house three times. 3. THREE different trips. Stuff had to go to multiple locations, and nobody blinked an eye at the complicated logistics. I must say that one guy was on the crew each time. Kevin was so easy going, so hard working, so funny, he actually put me at ease through a very stressful time. By the third visit, he's now on my Christmas card list. The 4th time they helped me was when I had to move all my stuff from storage on site at the apartment to the actual residence. Kevin and Tyler were enthusiastic and friendly even in the heat. Did I mention how much I was dreading all this? By the end of the day, Tyler was on my Xmas card list too. They were on time, cautious with my stuff, and thoughtful in how it was packed into storage. But for me, I had a complicated and sort of tense situation. These guys were just the best. I will say that they're probably not the cheapest, probably not the most expensive. But their pricing was competitive with the dudes who didn't show up--and Big Easys really did make my annoying, never ending, logistically complicated, emotionally charged move bette than I could have imagined it to be. I dealt with them 4 times in a couple weeks and had only the best, most personable interactions each time. read more

First of all Taylor and Lee were amazing movers. They worked well as a team, were upbeat, and handled my property with care. They never approached a situation with a "I don't think this will work" mentality. I am so thankful for them. It looks like a couple of days ago another reviewer didn't get a confirmation call. I did get one 45 minutes before the move. I got a call back letting me know that a man had called in and they were getting in a back up. So, good communication on their part. As far as pricing goes, I did a lot of shopping around and Big Easy's was the BEST deal in town (out of nine companies I got in touch with and even more that I passed up right away due to price). THANK YOU BIG EASY'S MOVING!! read more

DOOOO NOT !!!!! I REPEAT DO NOOOOOOTTTT USE THIS COMPANY. I never typically write reviews. Mostly because it's not worth the fight if I'm not satisfied. Sometimes people have a bad day or restaurants are off, but this company deserves all the bad reviews it gets and apparently now looking into this further has. I called a week before my move, which btw was set up on the same day I had to be out of my old apartment. I explained this to him with the thought of him fully understanding my importance of needing this to be done. We set up a 10 am pick up time , and with being it was a simple move of a one bedroom on the first floor to a duplex less than 1 mile away. The day before my move there was no call to confirm, and then the best part ....... The day of my move THEY NEVER SHOWED UP !!!! I thought at first they were just running late when it was 1045 and they were supposed to be here at 10. When 11 o'clock rolled around I finally decided to give them a call to which they did not answer. Another 30 minutes went by and I called again. Again no answer. At this point in time I was really starting to worry because I did not know how I was going to find a company that same day to move me out of my place so that I could handover my keys that same day to my apartment complex. I also I'm a personal trainer who was and had plans to train my clients later on that day. Thinking that this would be a simple move and that they would not screw me over the way they did. I called again at 12 o'clock and probably about three more times after that. Along with friends of mine who to whom I gave their number two. Again no answer, with a final last call I was immediately sent to voicemail. THEY KNEW I WAS CALLING AND THAT THEY SCREWED UP. Or maybe they just weren't getting a big enough check for me so decided to go and take on another job while leaving me hanging. Either way they knew that they were ignoring me and couldn't even give me the decency of letting me know that they were not showing up. I had to then spend the next hour and a half calling every moving company only to be turned down because of being so busy. When I finally found a company I had to pay almost double the price because of it being a rushed process. I could go on and on about this company but I feel they don't deserve any more of my time. If you are someone considering this place I beg you not to give them any of your time, effort, worry, and especially money. It is absolutely disgusting to treat a client this way. You could've at least called and said you were not going to take this job. Thank you for making my move the most stressful move I've ever had in my entire life. I have moved seven times in the last seven years and you have made this experience the worst I've ever had. So Nick if you are reading this you do not deserve any profit and I really truly hope that this company goes under. I have told every single person potential client and anyone I run into about you and your company and to never use you. I also, i'm constantly around people who are moving into Austin or needing movers and I have told them as well that your company is a disgrace to the moving companies. Enjoy read more

NEVER USE THIS COMPANY. If they get a better move option they will take it and screw you over. This is one of the greediest, unethical companies I have ever encountered. Just pathetic. After I thought my date was confirmed, they no showed. Called at least 10 times. They just vanished. Once again, NEVER USE THIS COMPANY. read more

Dont trust this guys at all!!!! I booked them 1.5 weeks ago and they never showed up. On the moving day, my wife and I called them several times but No answer, left several voice mail but no reply. I had all my stuff ready to go and top of that i had to move because my lease was up. This movers "Big Easy" guys realy screwed me up really bad. Watch out for this kind a company. read more

I was contracted to make repairs on some furniture damaged by Big Easy's Moving. The repairs were made to the 100% satisfaction of the client (the homeowner). Four months later, they have still not paid for these repairs. Each month I am given an apology, an excuse and a promise of payment by the owner Nick. All attempts at communication are now being ignored. I contacted the client and he's confirmed his satisfaction along with his supreme disappointment in the moving company. Aside from knowing that they nearly ruined an executive desk, I cannot speak to their moving abilities. However, theft of services is a crime and I would never invite criminals into my home to handle my personal belongings. read more

DON'T USE THIS COMPANY!!! I have used this company for a previous move, and they did great work, which is why I chose to use them again. This time did not go well from the beginning. I received no confirmation call for the service scheduled the following day. The day of I called when the guys were 30 minutes late, and the... manager at the time gave me excuse after excuse and then proceeded to berate me because I was upset they were falling outside of their window of time I made the reservation for. What is the point of making a reservation? After which, I had appointments to get to. The guys arrived and were apologetic; however, when loading my brand new dresser purchased in May from ****** furniture, they broke off a supporting piece to the leg and made no big deal about it! Upon arriving to the new place, they unloaded the truck, and tried to repair the dresser; however, my drill ran out of battery- which they then took the drill with them. Prior to paying, I saw my nightstand and foot board to my bed, all of which was purchased in May from ****** ********* as a set, was scratched and dented from not being properly protected. I then started opening boxes to see what else was broken, and 4 heirloom mid-century pint glasses were also broken after being in a clearly labeled fragile box. I was furious at this point and got their manager on the phone again. He was once again rude to me, and I refused payment until I spoke to someone else. After having to pay the movers, it took me 4 additional calls to get the owner on the phone. This was another rollercoaster. He was very apologetic and offered to come out to assess the damages- he had seen photos of all of it. He scheduled a day, and had to reschedule as his truck wouldn't start. On the rescheduled day, he was 2 hours late because he overslept from being at a concert the night before, and didn't come with any tools or paint as he mentioned he would bring. We set up another day for him to come and fix the furniture. The day scheduled for him to come and fix my furniture, I had to follow up with him after he failed to show again. He said he was stuck in Austin traffic and would need to come in the morning- we rescheduled again. Once again, he never showed. He offered to be there in an hour; however, I had a job this was now impacting and needed to uphold my responsibilities. He said he was bringing a homemade cutting board, some locally crafted organic soaps, a few more gifts. Over another week went by (we are now almost 2 weeks into this), and I have no follow up. Being 16 days from the date of service, I refused to reschedule and asked him to send a check for the damages. He confirmed a check was in the mail. I followed up after not seeing anything for 3 weeks, and I've received no response. I filed a complaint with the BBB who took it into their hands, and no one at the company would even respond to them. Liability Insurance stated on their website is a joke, and so is the owner Nick Saunders! read more

We had hired them for our move because we had used them in the past and they were prompt and professional... Definitely not that at all this time. They were an hour late and damage a family heirloom and our walls in our newly built home. We had told them how to be careful with the table and you had to move together with the table. I came to the new home to the table upside down on the garage floor in 2 pieces. WTF. They dented and scratched up the stair way walls. After multiple calls and voicemails they have yet to return our calls in regards to the damages. I will never again refer them to any one. read more

My neighbors used Big Easy's when they moved in a few months ago and they did damage to my property. I've tried contacting them several times about it and they keep giving me the run around. At first they said email them a quote for the damage, which I did. After that, no response. I will never consider this company when moving next. read more

I recently moved from Austin to Houston and used Big Easy Moving. I must say this was the best experience I have ever had with a moving company. Everyone I dealt with was super friendly and professional. They took extra care to wrap all of my furniture and treated my things as if they were their own. I would highly recommend them for any move. read more

We had expensive and very heavy furniture. I spoke with Nick over the phone and then he came out for a free in-home quote. They gave me a They extremely professional and very curtious and careful. We have some tight hallways and I was worried about my walls but not a scratch was left. They took great care of my grandma's China as well. Ive referred them to my coworkers, who have all said they had the best moving exoerience they've ever had. Would definitely recommend them to anyone. The guys were pros and very affordable. They beat quotes from 3 other companies, and had the best moving experience ive ever had. read more

So many great things to say about these guys. First Bryce was very responsive. Within two hours of calling them he was at the house to give a quote. Then comes the move, the crew we had was Foster, Kevin and Ryan. Not only were they extremely professional, they did an amazing job wrapping everything, they worked fast and with precision. To top it off they were hilarious and you could tell they were actually having a good time. We had two tricky staircases in both homes and they aced them. No scratches, no dings. It was quite honestly the best move we've ever had. I would highly recommend these guys! read more

These movers are top notch. I've had movers 5 times, both personal and professional, and this crew is the best I've ever had and can imagine movers can be. Really professional, helpful, and SUPER HARD WORKING. Crazy. You'd think you were paying per job and not per hour bc they're moving fast, yet very careful and cautious. I used them for our house and office move. Well done! read more

Excellent and affordable. We had used Unicorn several times in the past, but they have gotten too expensive. Contacted these guys and did not regret it, very professional, highly recommend! read more

I really want to give no stars but that did not seem to be an option. I had hired Big Easy Moving to help us move my son's furniture from his apartment to the fraternity house today. I had corresponded with Kevin and Nick. Despite confirmation email that they would come at 9:30 am they did not show up. After 2 hours Kevin finally responded to my calls and had no explanation. Very disappointing as we had to scramble. I would not recommend using them as it is clear they are not reliable. read more

I have owned a furniture company for over 20 years. In all that time, I think this company has provided us with the best service of any delivery service we have ever used. They're always punctual and we've had zero damage in hundreds of moves. The owner, Nick, is personally involved in almost all phases of jobs. In this day and age, it's hard to find a service oriented company like Big Easy's. Brad Allan Founder, BuildASofa.com read more

They were on time, wrapped everything carefully, and did a great job. I had a Yelp deal for $100 off, but they wrote it on the quote as $50 off. There were no issues making the correction, and Bryce emailed to apologize for the mix-up. All in all, it was a pretty easy move. read more

These guys are GOOD....! I had to move on a Sunday, Bryce said they could make it happen. They showed up on time, and ready to work. The wife and I had been packing for a week or more and basically had everything ready to go. The guys finished up a few of the big mirrors, and pictures. Plenty of packing quilts, and plenty of energy. What a team of workers. We were out of the house in 4 hours. Bryce had to hold our loads for a couple of days until we closed on our home. Unloading went just as smooth and fast as packing up. They set up the beds, helped with the washer and dryer, moved everything where the wife needed it, and then some.... :-) Look no further, say no more....! Big Easy's Moving is the one. read more

So incredibly horrible. Do not use this company. They sent two men high on drugs to move my things from storage to new apartment. They got in to a heated argument (i have audio footge if you're interested). i felt threatened, disrespected, and my stuff was not taken care of. when managers showed up, they were no better, still rude and condescending to myself and my roommate. i ended up moving myself after the two drug-adlded men crashed the uhaul, as i did not feel safe letting them into my apartment. My sofa arm was ripped open, and my bed frame is completely scratched, however they only offered a slip cover to "cover cosmetic damages", and said because no structural damages occurred that was all they could do (mind you I had a couch in perfect condition at the beginning of the move). Have been trying to set up a meeting to discuss said damages and horrible experience, but have had no calls turned at all. Seriously, this was the worst experience ever-DO NOT EVER USE THIS COMPANY read more

GO ELSEWHERE!! If I could give negatives, I would. I booked this company at the end of April after spending about 3 hours on the phone and text messages with the owner regarding my move from Dallas to Austin at the end of May. He said if I had any questions or concerns do not hesitate to contact. Yet, the last text message of the day, no response. He was to call me 2 days later for follow up to some questions I asked. That call never happened. Four more attempts over a two week period with text messages, voicemail, and email, all no response. The place in Austin I moved into even tried to contact since the company was on their recommended list, and they received no response as well. I found myself scrambling to find new movers in the national month of moving. Do not use this company. Unprofessional. Especially considering the conversation the owner and I had about how stressful a long distance move is. The place I moved into has told me they will be removed from the recommended list and I will follow up on that. read more

These guys are awesome. Their rates are very fair and they work efficiently. They were super accommodating to my schedule, took impeccable care of the furniture they moved for me, and I felt comfortable with them in our home. They guy I bought the furniture from texted me and said, "You hired a really good company. They wrapped everything in blankets and plastic and were really careful." Highly recommend for responsiveness, efficiency, not being creepy, and overall just doing a really good job. read more

Nick and everyone at Big Easy's have been awesome. Used them several times in Austin and have always been pleased with their customer service and prices. Definitely trust them with my expensive things and highly recommend them! read more

I will never hire or recommend any local moving company besides Big Easy's Moving. From the excellent management and leadership of Nick, the owner, to the job managers, all the way down the workers, this company is everything you could hope for and then some. Professional, courteous, truly care about your things and making what is usually a very stressful day a good and successful experience I have a family of five and the guys took great care to make sure we were well taken care of, all three were genuinely nice guys, worked the entire time without any relent and got us from point A to point B in FIVE HOURS. Amazing. They communicate, deliver what they promise and do it with a smile on their face. We bid the job out to three or four different movers, and Big Easy's was the obvious choice. After they finished, we couldnt have been happier we made the right choice with this burgeoning and extremely professional young company. Wow, what more can I say. I will never hire or recommend any other mover in the Austin area. We found the best one in town. read more

Found these guys on Yelp based on their decent reviews and excellent rates, and they did not disappoint. The crew showed up on time, remembered exactly which items were going and which were staying, and handled my possessions with care. They completed the move in under 90 minutes, all with a smile on their faces--which is hard to do on a muggy 90-degree day in June. Highly recommend them and will be using them for my next move. read more

Heard from a colleague that she had the worst moving experience with this company. She said she went with them because of pricing but that it was not worth the hassle, and that you actually end up paying more because of how long they take. Working with "Kevin" the manager was miserable and he even called her to ask her what the agreed upon rate was HAHA. They scratched a few of her items and claimed the scratches were there before and now they don't even respond back to her calls. This is my first yelp review ever, but i feel really bad for how she was treated so I wanted to post it. Don't hire! read more

These guys are fantastic! They we very efficient and careful with all of our belongings. We have used other moving companies in the past but these guys are by far the best in town! If your looking for a stress free move USE BIG EASY MOVERS! A++++ read more

I have hired movers before and was unsatisfied when I was moving more quickly and more stuff than the movers I paid. BIG EASYS blew my mind! They are fast and efficient while respecting your belongings. Nick was very professional and was super easy to communicate with. I will always recommend Big Easys and hope I wont need them too soon but I will definitely use them if I do! read more

Big Easy's did a GREAT job with our move from Austin to Dallas this past weekend. Shawn & Earl were on site and did a fantastic job and we had great communication from the owner Nick as well. They gave us a good price (lower than many others we had talked to) and worked hard to get the job done right. Despite a delay during the day and some traffic that caused them to get here later than we planned (it happens, that's life) the guys did a really fantastic job trying to make up for lost time and we were very impressed with their work. These guys took extra care to make sure items weren't broken or busted and were super friendly, hard working and got the job done fast! Clearly these guys knew what they were doing and made us feel more confident! Will and would definitely recommend this company for any future moves! read more

I hired this company to help me move 2 weekends ago. Everything started off fine, but they chipped the walls in my new apartment. And by chipped, there are large chunks missing from my walls. They also broke a sconce. I was a little bit worried about the damages to the wall and my dresser but I was assured they would come back to fix my wall. While unpacking, I noticed a base to my lamp was missing. I called them the next day to coordinate a time for my walls to be fixed and to get my lamp. No answer so I left a message. The next day, I called them several times and finally got a response. I was told they would drop off my lamp the next day and would be in touch to schedule a time to fix my walls and sconce. Now it's 8 days after my move and they will not return my calls and I still don't have my lamp. If you want a company that doesn't have the integrity to return a phone call and that will give empty promises to repair their damages then hire this company. read more

DO NOT HIRE. This was by the far worst experience I have ever had with a moving company. Not only did the movers show up one hour late, did not bring the necessary boxes, but the movers also lost the screws and parts to my bed and ripped my couch. On top of that, I provided the movers with lunch, only to find a pizza slice in my brand new sink and my building manager said he saw them toss a piece of crust on the hallway floor. After realizing they lost the screws and parts, one of the movers told ME to go back to my old place to look for them and that he would come back at 5pm to help me put it together. After spending hours looking for the parts, no where to be found, I attempted to call back the movers each time going straight to voicemail. The mover eventually called me back at 9pm, claiming that the screws/parts were at my old place and he left them on a box. He did not respond to any of my calls after that. The following day, the owner and movers refused to answer my calls. The owner claimed he could meet me at my place at 1pm to find the screws/parts, he did not call me back until 5pm in which he claimed he was now on his way to Home Depot to look for the parts. He arrives at Home Depot to force the worker at Home Depot to tell me the parts do no exist. The movers then begin to accuse me of not only stealing the parts but sabotaging my own move. IT GETS BETTER. The movers begin to use foul language with me because I will not let them go back to my original place to look for the screws at 9pm at night. After speaking with the CEO, the CEO agreed to give me a 50% discount, and apologized for the lack of professionalism that was exhibited. I come to find out from my bank that the CEO went ahead and deposited the check hours after our agreement for the full amount. FRAUD. I am currently pursuing legal action against this company and I HIGHLY recommend that no person/family ever consider doing business with them. They are unethical, unprofessional, and run a downright dirty business. Please pass this story along as I hope no one ever has to endure what I had to. read more