A Well-Run Machine with a Great Menu The Cheesecake Factory delivers a consistently solid experience. We were seated quickly by the host and smoothly handed off to our server, who was friendly, efficient, and attentive throughout. We tried a little of everything: the BBQ Pork Belly Buns (two per order--very tasty, though a little light on the pork), a fresh Caesar salad, Bang Bang Shrimp, Chicken Bellagio, and Red Velvet Cake. The Chicken Bellagio was a standout, and the Bang Bang Shrimp was a hit--we ordered it on our last visit, too. On that visit, we also tried the Steak Diane, which was very good and a dish you don't see on many menus anymore. One miss was the margarita. It was overly sweet and syrupy, with a strong "Mr. Bartender" mix taste. Way too sweet for my liking, and I couldn't finish it. The loyalty program is another nice touch. Join the app and you get a birthday slice of cheesecake, plus points toward future meals. That's a great incentive and a loyalty program that actually offers something worthwhile. Overall, Cheesecake Factory is a well-run machine with a huge menu, generous portions, plenty of parking, and a spacious, comfortable interior. There's also a nice patio and plenty of nearby shops for walking off the meal. One tip: the dining room can be downright cold, so bring a sweater! A reliable choice with lots of variety--and plenty of leftovers. Lost a star for the margarita and the lite BBQ pork belly slider, tasty but the pork belly could have just been a few slivers of fatty bbq, not really pork belly. read more

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Went to dinner with friends on Thursday evening, and unfortunately, the entire experience left a lot to be desired. Our server, Graceanne, provided extremely slow and inattentive service. We had to request refills every time they were needed, and on two occasions, we had to ask a host to locate our server because she had disappeared for extended periods of time. Its seems she had to many tables. Management was nowhere to be found. Unfortunately, the food was just as disappointing. I ordered the small plates of Meatball Sliders and Chicken & Biscuits with Sausage Gravy. The meatball sliders arrived cold, and the bread was extremely hard and i couldn't even chew it. After one bite, I was done with them. They were simply not appealing and didn't have a good taste. The Chicken & Biscuits were also disappointing. The dish was missing what should be a key component, sausage gravy. The biscuits themselves were nothing special, and once again, the temperature of the food was an issue. Seasoning and flavor were serious lacking. Neither dish was what I would consider restaurant quality, and the portions were also quite small considering the price and smaller then what small plates usually are. Overall, from the food to the service, this was not a good dining experience. I expected much more and unfortunately left disappointed. read more

Sometimes chain stores can be hit or miss... especially in a college town in the summer. This was a hit... easy parking, quick seating (bar tables) polite staff and quite tasty meal. Prices were reasonable given, but despite my intention to have dessert... it did not happen. #nexttime read more

4.5 stars. We came around 2:15 on a Sunday, and our party of 3 had to wait about 20-25 minutes to be seated. We were notified by text when our table was ready. We each ordered an entree which ranged from $20-25 per person. My son said he enjoyed his chicken Parmesan better than Olive Garden. My veggie burger was delicious, and I upgraded to sweet potato fries. I thought I remembered that it was served with garlic aioli in the past, but when my server checked for me, she said it was not, but she brought a small cup of it for me on the side. I would have liked to have more. We were sitting at a booth that was more quiet and secluded, which I was happy about. The tables in the center of the restaurant seemed to be more noisy. Overall, this is definitely a special-occasion restaurant since the menu is so pricey. However, i was pleased with the quality of the food we were served. read more

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Good time and fun experience at this relatively new restaurant. Our waitress gets a 20/10, her service was stellar and she was easy to talk to while at our table. The ambiance was vibrant and loud with fun music playing. The food was superb- the side order of green beans were crunchy not overcooked and with thin slivers of lemon rind. The ginger steak was the star of the night with the well seasoned meat that was perfectly cooked. The chicken and Parmesan was good paired with broccoli and fries for variation in textures. The cheesecake was phenomenal!! read more

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The Cheesecake Factory never disappoints. Huge menu, generous portions, and consistently good food make it a go-to for any craving. The atmosphere is lively, service is solid, and of course, the cheesecake is always worth it. A reliable spot when you want variety and value all in one place. We never hardly make it off the appetizer menu with the options. read more

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An Ethereal Dining Experience After a neurology appointment at nearby UFHealth, my family and I stopped here for our Comically Late Lunch. This place, despite having a little bit of a wait, had a lovely atmosphere; perfect for doing some doodling in between courses, and even better for photography and just plain admiration Though they said they'd notify us by text, they just told us instead, which was nice. I got the mac n cheese bites because our waitress said those were better than the chicken pot stickers -- they were brilliant, let me tell you that. So were the chicken tenders, which i ordered because i like to play it safe the first time i go to a restaurant. The sides were absolutely excellent as well, and the cheesecake is the best i ever had god i wish we had one in ocala read more

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It's been forever since I've been to Cheesecake Factory, but after seeing a bunch of TikToks, I started craving it and went for dinner. I knew it would be busy, so I made a reservation and didn't have to wait long. Loved checking out all the cheesecakes in the display case. The space inside was way bigger than I expected, and I was really glad we got indoor seating since it was cold out. The menu is huge, so it took a minute to decide. Bread came out first and the brown bread is definitely the best. So soft and perfect with butter. We shared the fried mac and cheese balls, and they were delicious. Super crispy, hot inside, and the creamy marinara sauce was good even though it was more room temp. The portion was great too. I definitely filled up faster than planned after the bread and two mac and cheese balls. For my entrée, I got the crispy chicken costoletta and swapped the mashed potatoes for angel hair pasta with extra lemon sauce. The dish came out piping hot. The chicken was juicy and crispy, the lemon sauce was amazing on both the chicken and pasta, and the portion was huge. They forgot my asparagus at first, but it came out a few minutes later. It was honestly pretty plain on its own, but way better dipped in the lemon sauce. I ate about half the plate so I could still have dessert. For dessert, I got the Peach Perfect cheesecake. It had raspberry sauce on top and peach pieces throughout. So good and very peach-forward, which I loved. Tried my friend's celebration cheesecake too and hers was a little more frozen. Mine was super soft; I kinda wish it was a bit colder, but still delicious. read more

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We came here on a Friday and it was about a 40 minute wait. We got in about 30 minutes. Overall our server was wonderful. We got the Mac and cheese bites and amazing! Then I got the chicken Madeira and I thought it was cooked well. They have a variety of cheesecakes you can take home too. Overall it was nice and clean. read more

The Cheesecake Factory - Fried Macaroni and Cheese - Desserts Near Me - Gainesville, Florida

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arrived at 12:15pm. Server was attentive and polite order two cocktails took over 15 minutes to receive them dripping down the glasses, no napkins to set it on. ordered food at 12:35. Food didn't arrive until 1:17pm. food tasted fine The issue wasn't the server or quality of the food but the behavior and unprofessionalism of Cassie the manager on duty. we requested to speak with her becuz 35 minutes plus during lunch time is completely unacceptable. server could not find mgr to speak with us and came back asking if food was ok. I asked to speak to mgr again. No sense of urgency, she came in at her own pac...she was sloppy dressed with an attitude "saying you wanted to speak with me". I commented that it took almost 35/40 minutes for the food 15 minutes for the drinks and she said "OK and". I told her it's not the responsibility of the server to discuss it with me but as a manager. She should've touched the table to check in. I emphasized that the server did a nice job, but it shouldn't have been left to her. Cassie's attitude was condescending, unprofessional with a general disgust for every patron there and staff For a manager to blame the server "for not informing her" and then tell patron that the reason it took 35:40 minutes for your food was due to the sweet potato fries getting burnt is absolutely ludicrous. I went so far as to say "hey we're in the business so I get it" and then to BLAME the patron and say, "since you're in the business, you should understand" absolutely blows my mind. When our server returned and obviously worried the experience would reflect her tip (it didn't) ... ... She calmly told me I'm not the first one who's had an experience with this manager and that if we were "here in the evening it would be a much more enjoyable experience" and when we asked the first time to speak with a manager, "the only reason she didn't come was because no one could find her" It seems that cheesecake factory has a manager problem that's affecting Customer experience, morale, quality control, and timely service I will not be back, Gainesville has plenty of better managed restaurants (which was evident in the fact that there were 12/14 tables total) this does not represent the standards of cheesecake factory throughout the country A simple apology was never offered. Only excuses and shifting blame by Cassie. read more

Love going to this Chesecake we had an outstanding server. Her name was Victoria. She accommodated us very much. She celebrated my little girls's birthday and my little girl was very happy. We ordered drinks appetizers entrées and then we had some Chesecake. My little girl loves the Oreo. Everything came out accordingly, and the meals were nice and hot. Staff was very friendly too drinks and refills were taken care of will be back to celebrate future occasions. read more

A great place to meet fun people while having and awesome drinks. As usual our food was great. Always wanting to try something different. read more

The Cheesecake Factory - Vodka Martini - Desserts Near Me - Gainesville, Florida

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Slooow! Looking for other Birthday choices in town, for sure. Waits are getting crazy with plenty empty tables everyone can see. Must a poor server staffing coordination. read more

Had been a while since we've eaten here. Wife received a gift card for her birthday. Wife made online reservations for us after work. We got there early. Had a little bit of a wait even though there was seating. We order drinks and appetizers. The complimentary bread was ok. Drinks are a little over price, to be honest. Appetizers were good. We ordered our main course. My salmon was average. Wife ended up not finishing her steak. brought it home. Was your average dinner. The restaurant was very loud Had to talk a little bit loud to have a conversation. We ordered a couple pieces of cheesecake to bring home, They look a lot better than they tasted. Overall, basic dinner experience. read more

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100000/10. Their no sugar cheesecake is FIRE. Their lettuce wraps, FIRE! Everything , FIREEEEE!!! I'm currently in bodybuilding prep and was in Florida for a few days and couldn't resist. It started innocent and then quickly turned into a binge. Cheesecake Factory is quite literally the best binge place in the world. Door dashing the strawberry shortcake dessert isn't a good idea. Order it in the place. But get the zero sugar cheesecake , you need the whole pie. Take it home. And then mail me a piece! Please read more

I dined here with 3 others for a work dinner on a Monday night. The server was good but she sort of rushed the meal and pushed hard for us to order some cheesecake. I had the steak medallions which were very good. Others enjoyed salmon, chicken piccata and fish tacos. There was a small wait for us to be seated. Not because the restaurant was full, but because the hostess was busy. I would return. read more

The past few times I have gone to Cheesecake Factory I have been thoroughly been satisfied with my experience. Bread comes out pipping hot. I usually get the roadside sliders or the smokehouse bbq burger. This recent time I got the roadside sliders and the manager on duty came to us to apologize regarding the wait time for our food . Granted, we didn't complain or anything just waited patiently and felt like they were taking longer than usual but just stayed to ourselves. She let us know that our sliders turned out bigger in patty size and that it would be on the house. She asked us if that was ok and we didn't care we were just hungry and appreciative of her coming over to let us know. I didn't take a picture of the "sliders" , they were more like the French dip burger and realized they formed then a little bigger. We did not complain once and were presently surprised . Bill came out and it was $0. I wasn't expecting them to comp it . Truly such a nice gesture from the manager. We tipped the server well and she was so sweet with us the whole night. If you can, ask for Jessica M. , she had a great attitude even though it was such a busy Friday night and came by to check up on us periodically. Would 100 come back and give them my business again. Just fyi, photos I added were of previous visits and not the current one. read more

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This place try's to be all things to all people. And it sort of succeeds. The restaurant is huge, and pick up a clean, and the staff is really nice. The free bread service is nice. drinks are plentiful, and there's more types of cheesecake than you can even count. I guess the only thing that would keep me from coming back is the price . Well, nothing is unreasonable it just a little bit too much for your typical workday lunch. The physical restaurant is as huge as the menu. This is the case where there may be too many choices on that menu. Maybe if they were to specialize and increase the quality of the dishes and not focused on the number of offeringsI might be more inclined to come back. Don't get me wrong, there's really nothing bad, it's just not spectacular. My burger was perfectly med-rare, my wife's salmon was also perfectly prepared. Not a great value, but everything was perfectly executed. read more

We stopped by here on the way back home from a recent trip to Disney World, and were really pleased. I'd only eaten at a Cheesecake Factory one other time in New Orleans, but we don't have one close to where I live. Despite being busy, service was quick and our waitress was fantastic. My drink never went empty, food came out fast, and everything was accurate. The place was a bit noisy inside between all the customers and the music, but that's to be expected. My wife and I shared an eggroll appetizer that came with four different pairs of rolls and sauces to go with them. They were really good, but kind of small for what you get. For lunch, I got the truffle honey chicken which was amazing and perfectly cooked with a subtle layer of honey that didn't overpower the flavor and still kept the chicken very crispy. My wife got an asian shrimp dish that was loaded. Lunch portions were huge and neither of us were able to finish everything. I was very happy with what we got, plus we ordered a piece of cheesecake to go. We ate that later on down the road, because we were just too full! read more

Food was Delicious , Only Complaint I have is the Server took our Left over food and Boxed it up for us. Myself and the Person I was with Ordered the same thing . The Server forgot Who's was Who's , So therefore I will not be eating because I Don't eat Anything after others . We ordered the Shepherds Pie . Which was Delicious. SO I Am Bummed Out because Had A lot Left. And wasn't cheap. Lesson learned box my OWN food . read more

The bartenders here are EXCELLENT. They are clearly very skilled and knowledgeable with 10/10 attitudes towards customer service and customer experience. They have excellent product knowledge and are very efficient. The male manager could greatly benefit from learning from their customer service skills as his are abysmal. read more

We had the worst meal and experience at the one in Gainesville. Cassie the manager said she would make it right and take the nasty sour clam chowder and salads off or bill and She did not. She took 4.00 off each meal that we couldn't even eat and nothing off for the nasty chicken taquitoes. We had gone for lunch after a long drive to Shands Hospital for treatment and expected a nice meal like we had 2 weeks before, but this was not good at all... we were so hungry on our 2 hour drive home after that and had to stop at another restaurant to eat and that was less than 2 hours later... we won't go there again. read more

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I came to Cheesecake factory a few months ago and had a really bad experience. I didn't want to come back. I asked my son where he wanted to go for his birthday lunch with just me and him and he said to my surprise The Cheesecake factory! I asked him why and he said the cheesecake of corse lol. I said okay and was prepared for not a great experience but I was happily wrong. I got the shepherds pie and it was delicious! My son got the kids cheeseburgers and this time he thought they were really good! He got his celebration cheesecake to go but he tried a bite before we left and he loved it! He also loved the bread that was warm this time not hard and cold like last time. The only sad part was he wanted something special because it was his birthday and I told the waiter a few times that it was and asked if they could sing him happy birthday but he said no. That made him sad. They didn't do anything for him to feel special on his special day so minus a star for that! read more

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To celebrate my wife's birthday, we got everyone together at Cheesecake Factory in Gainesville. Even without reservations, we got a table for 8 right away. Even though we could have ordered brunch, everyone basically had lunch orders. Two salads, three Cubans, Evelyn's Favorite (pasta), steak tacos and a Thai chicken dish. Only got a few pictures. Our server, Luca, did a fantastic job and made the meal a great success. Having only eaten dinners at, it was nice to see how it looks in the daylight. Wasn't too loud, wasn't too crazy - great atmosphere. read more

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Sat outside with Helen as our server. She was very friendly and attentive! Such a bundle of sunshine who just made our day! Food was good too. Great cheesecake factory location. read more

Don't know what happened to this place, used yo be decent, the food was terrible, ordered a Filet Mignon and they served 2 pieces of burned thin steaks, saggy french fries who knows how many days ago they were prepared and stored, the service was awful, the waitress who took the order forgot about my drink, had to request it several times, a disaster, will never go there again read more

The Cheesecake Factory - Desserts Near Me - Gainesville, Florida

Full transparency. I had written this place off years ago. After my visit tonight, it's back on the good list. Party of 5 started with Mac and cheese ball appetizer. Excellent. I had pizza style chicken parm and Jess had parm crusted chicken. Both were great, but hers was the best!! Kids all liked their dinners too. Ended with 5 different cheesecake flavors. All good but the coconut cream was by far the best. Rounding out was our server Helena. She was friendly, gave good advice and extremely attentive. Best service we've had in months. Can't wait until school starts in the fall so can visit again. read more

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Wonderful place. In Gainesville one Saturday and we opted for an early dinner. Place was packed at 4:00PM but we were still seated promptly. Beautiful spring day do we chose outdoor seating. Service staff were impeccable. Menu was huge. What I really liked is you could get smaller lunch size or larger dinner size for each entree. We had the Pretzel Bites with Cheese Fondue for an appetizer. The spicy mustard served with the Pretzel Bites was as good as the Cheese Fondue. Entrees were the Steak Tacos, Italian Sausage and Mushroom Rigatoni. The dollop of Ricotta on the Rigatoni was spectacular. Of course we finished with some Coconut Cream Cheesecake. Can't wait to go back and sample some of their cocktails. read more

The Cheesecake Factory - Italian Sausage and Mushroom Rigatoni - Desserts Near Me - Gainesville, Florida

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this place sucks they have poor service and quality. food was ordered a specific way non of that was done drinks were brought out late

We went on Friday afternoon to celebrate my birthday, we sat at the bar while we waited for the rest of my party to get there for our reservation. We enjoyed they're happy hour at the bar, they had select drinks for $8.50 and I got a skinny style mojito, really good cocktail! We tried the buffalo blasts, roadside sliders and egg rolls. All were priced at $10 for happy hour.Everything was delicious, really enjoyed my birthday here! read more

The Cheesecake Factory - Oreo Dream Extreme Cheesecake $11.95 - Desserts Near Me - Gainesville, Florida

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Second trip here and had another great experience. Server was fast and friendly. The kids corn dogs were not cooked properly, the batter on the inside to be specific. The waiter immediately took the plate back to the kitchen, a new order was made and brought out to us promptly, a manager came over and apologized. They handled the mishap extremely well and truly wanted to make sure we were okay and happy, which we absolutely were! read more

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Super nice waiter. Great dessert as usual. Awesome selection. I ordered the Louisiana pasta (not sure that's the actual name - maybe Cajun pasta). It came out as a butter sauce not cream. Just an interesting thing I didn't expect. read more

Liz was great and had some amazing recommendations. Definitely the reason I had a great first experience thanks lizzz

My friend and I are both cheesecake lovers, and so we were very much looking forward to visiting this cheesecake factory together.  We were seated after a short wait; we each ordered a cup of coffee and a piece of cheesecake.  Unfortunately, our server wasn't happy about our selections; he didn't come back to offer us either coffee refills or to check to see if we wanted anything else. When we finished we had to chase down a different server to get and pay our check.  The total cost of our snack (two pieces of cheesecake and two cups of coffee) was a bit on the  high side (close to $40), but what truly bugged me was the service; I've never enjoyed being ignored in restaurants, especially one that's obviously nowhere near close to full. read more

The Cheesecake Factory - Desserts Near Me - Gainesville, Florida

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I love their cheese cake and get welcome cheesecake when you sign up . Then you get get one for your birthday like buy one get one . I love there pumpkin cheesecake taste like sweet potato pie. I love their service there because the people are nice and welcoming people. They are clean and I love the way their bathroom looks too very clean . read more

The Cheesecake Factory.... That's all I am going to say. This restaurant speaks for itself! The inside ambiance is always exquisite. The lighting, the host, waiters and food was 10/10. We booked a reservation the day of for my birthday and chose of of their specials entrees and wasn't disappointed. The Chicken Bellagio with Spinach tossed in the noodles was good. The noodles has their own sauces so if you want to add a little more you can do that. We also tried the new Oreo Cheesecake and it was delicious! Their choice menu has plenty to offer and can adjust to everyone's taste! Try your local Cheesecake Factory Today!! read more

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Impressive atmosphere for a special event or even a change of attitude! You can eat at regular places but really for the same cost you can have something impressive. The basic burger I had was basic perfect. Although I did envy the fish and chips my buddy had. We are outside during Florida's sometimes milder weather- a nice option when you think about it. And you can always count on the elegant decor inside as well. Check out the bar photo in this review. My only complaint would be ensuring the wait staff always serve soda and the ice tea with straws! read more

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yup yup, this place hits the spot every time. and every time, I tell myself that I'm not going to get a cheesecake, yet I always come out after eating at least one slice. anyways, great service as always, the free bread ALWAYS slaps AND i had a delicious appetizer of crab wontons, a meal of mexican tortilla salad, AND a red velvet cheesecake (YUM!). read more

The Cheesecake Factory - Mexican Tortilla Salad - Desserts Near Me - Gainesville, Florida

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It's homecoming weekend so I expected it to be extremely busy, and was pleasantly surprised how quickly we were seated. Our waitress Miranda was attentive, and made some good recommendations. I ordered the steak and Diane, with angel hair pasta and extra scampi sauce on the pasta. It was delicious. The Georgia peach is a frozen drink that's best on a hot day. The raspberry lemon drop was sweeter in my opinion. For dessert I tried the pumpkin and pecan cheesecake. It's like a pumpkin puree on top of a pecan pie. While I like pecans, this was not my favorite. Overall I absolutely enjoyed the meal, the ambience, and the service. It's kid friendly and family oriented, and The Food-loving reviewer approved! read more

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Well I hafta say I'm pretty darned impressed with the wait staff I've had so far here. Our first several visits were so memorable because of the superb wait staff we had. Today was no exception. Our first time being seated inside (thank heavens!!) and our waiter's name was Torin. Excellent, excellent service. He strove to right every wrong by the kitchen and was even actually able to carry on a decent conversation! (Which some 20 year olds find difficult with older people . Any problems I had with my food, he immediately got corrected and deserves every bit of the tip I left him. I described the drink/cocktail I enjoyed on a previous visit but then on the next one, it was made completely opposite and was sickening sweet. I asked his advice on what to get and got an excellent "pineapple moscow mule". Was FANTASTIC! A good time was had by all parties and we have plenty to share with the dog when we get home. read more

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