Service 5/5 Food 1/5 Wow. I like trying new places for breakfast it's one of my favorite things to do. I was excited to try this place in hopes it would be a hidden gem but it was absolutely not. This place is called Biscuit House so you would think they would have plenty of biscuit dishes or offer biscuits as a side to your meals but nope. They have like 5 biscuit dishes and it's mostly different renditions of biscuits and gravy. Pros: service was good Cons: Salsa was overpowered by cilantro Beans had no salt Eggs were rubbery and the texture was not appealing. "Country potatoes" are not country potatoes they have jalapeños and Anaheim chiles not crispy or fried just simmered. I was so disappointed by the potatoes. Gravy for biscuits was bland. Biscuit was alright ... This was the first time I've ever experienced bad food at a restaurant. None of it was appealing. I would definitely not return. I was honestly surprised to see how many good reviews this place had. read more

Not in the area often decided to try this place ,they are supposed to be open until 2 o'clock that's the hours posted on the door and online. I waited a few minutes and someone came out of the kitchen to tell me they were closed early today, there were no signs stating such , will not support a business that improvises their hours , wasn't able to try the food but won't try again read more

To me the reason you get breakfast in the morning is the relief or the fresh start to a good day I got neither. Man this place was over priced like crazy! The orange juice tasted like chemicals the lady was having a hard time refunding me and told me to wait 20 mins till someone with a code or was capable got to the restaurant . Also the customer service was not acceptable throwing the menu down is bad service etiquette very weird way of attending to the customers. read more

The food was great. It's too bad that the service was horrible. From the moment we walked in we were made to feel like we were a bother. The hostess had zero personality and just was very stand off ish. We had to ask for coffee refills twice and the waitress never stopped by to see if our food was correct once it was delivered. We even had to ask for our bill. We will never come back which is sad because it was a cute place with decent food but service was ridiculously bad. (and no they were not insane busy- restaurant was only about 1/2 full) read more

Food is always good here! Been here a couple times & it's always great service. Eva our server was wonderful! Very attentive & gives great customer service! read more

Wow... What can I say, I don't think this establishment did anything right. Our party walked in and there was a man waiting at the Host Desk with no Host/Hostess in sight. We sat down and waited for the hostess which took at least 10 minutes. The man said he was there for 'pickup' and after conversing with the Hostess, he discovered his food wasn't ever put in to order. He was visibly upset, but ordered the food again and walked out to presumably wait. This should've been our warning to just leave. At this point the Hostess leaves AGAIN and there is about 10 people waiting in the lobby. This is on a Sunday at 11am, why aren't you paying for a hostess? We're finally sat and the menu is very non-detailed. I was very hungry as I was nursing a hangover from the night before (so prime-time for breakfast food right?) so we ordered a couple omelettes along with the biscuits and gravy. My girlfriend describes me as a very unpicky eater, so imagine my shock when the food is so bad, it becomes the first time I ever sent food back to the kitchen. The omelette was not only BURNED BLACK, but it was covered with cheese on the OUTSIDE in an obvious attempt to cover the horrific job they did cooking the egg. The omelette was rubbery, dry, and chewy - even in my hungover/nauseous state I could've cooked a better omelette, but that's not why I go to restaurants. They ran out of hashbrowns which I have to imagine is because their country potatoes are so bad. Soggy, mushy, and watered down because for some reason they include steamed bell peppers with them, which obviously imparts the moisture into the potatoes and ruins it. Now you might be thinking "ah just a bad omelette, mistakes happen!" but BOTH our two different omelettes came out like this. You want to know the most ironic thing in the world? Our omelettes were more toasted than the TOAST included in the meal. IT'S THE NAME OF THE FOOD ITEM EITHER TOAST IT CORRECTLY OR DON'T CALL IT TOAST. At least we had our biscuits and gravy right? Well, not only is the gravy thickened with cornstarch (gummy, extremely cohesive, totally flavorless) but it's also drowning in pepper. Not bell/ancho/pasilla peppers, black pepper. So if gummy black pepper sauce on biscuits sounds good, you've found your place! It's pretty sad that a place named "The Biscuit House" would fail so catastrophically in making such a basic food item, but oh well. Finally the side of sausage I asked for was cut into small coins/slivers and looked to be about HALF A SAUSAGE TOTAL. Our party sat there just staring at our food for around 10 minutes before our server came over and asked "How are you?" to which we replied "Okay" and we didn't see her for another 10 minutes. Empty cups and full plates, our party just talked amongst ourselves complaining about basically everything until our server finally came back and asked if we wanted boxes. I have a very hard time being confrontational so another person in our party sent my food back, but I just took the rest of the food on the chin. I was at such a loss, where would I even begin explaining how wrong everything is? The meal should've been free but nothing was "wrong". It's just the way they run the place, terrible service, HORRIBLE food (the first time I've ever sent food back in my life) and instead of dropping off a check, they use the Square device on a tablet so you have to tip them while they're standing over you. So imagine this.. You walk in and there's nobody at the counter, there's already somebody visibly frustrated waiting. After 20 minutes a hostess comes and goes and finally seats you. There's a sign by the table reading "You only have 1 and a half hours to sit and eat due to ""seating restrictions"" on the weekend", pretty rude, but okay. The food comes out and it's burnt, chewy, not seasoned correctly at ALL (extreme black pepper gravy, yum) and our cups/glasses have been empty since we sat down. The server finally comes back, says "they need to ask the manager if they can return our food", succeeds and comes back with a bill of 25$ per person. Now in my hungover, disappointed and nauseous state I have this terrible server staring over my shoulder as I stare at the 18%, 20%, and 25% options on the screen. I picked 20% and swore I would write a review to dissuade people from going. If I save even a single person from having to experience this place, I would consider that a success. I don't wish for small businesses to fail, as a matter of a fact I want them to succeed, but my god this place shouldn't be in business. "At least it's not as bad as the Biscuit House" is something I imagine I will be saying for years to come. It pains me to recommend against small businesses, but my experience earlier today at this establishment is one of the worst I've had the misfortune of paying money for and I highly recommend against going. There is no way the problems/issues we experienced were due to the 'Sunday Rush' or being short-staffed. read more

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This place was over priced and had no flavor at all. Don't bother eating here. Very very disappointed

Very disappointed with our first visit Where to begin...My wife ordered the Sarah's Southern breakfast and I ordered chicken fried steak. Her country potatoes were loaded with onions and green peppers and would have, probably been pretty good , however, they were cold and tasted like they'd been made hours ago and just put in a bowl waiting to be placed on an order. My hash browns were also cold. Both of our meals came with their country gravy. The gravy was very runny and extremely bland. All in all, I cannot recommend this place for breakfast. Only thing they have going for them is their very polite and helpful staff. Just sorry they have to serve such bland food to their customers. read more

The Biscuit House - Chicken fried steak with very runny, tasteless gravy and cold hash browns - Breakfast & Brunch Near Me - Gilbert, Arizona

Hostess and server were very nice but the food was horrible. $80 for 3 people to eat breakfast. Served a non toasted English muffin which was an extra charge , the omelette was very small and they forgot to add the bacon, hash browns were stale and chewy and the avocado was rotten. When I asked for new avocado they brought less rotten but still rotten slices. Too bad, this place used to be good. Will not be back. read more

The Biscuit House - Rotten Avocado. - Breakfast & Brunch Near Me - Gilbert, Arizona

Terrible service. We were seated and given menus. We waited for more than 20 minutes. No one came over to give us water or even say anything or even acknowledge us. We were completely ignored, so we left. Won't be going back ever. read more

Had lunch here today first time dining at this restaurant . This may be our new breakfast/lunch place. Food was amazing service was great. Had the biggest club sandwich I had ever had at a restaurant (or home), husband had the California chicken Fries were perfectly done, crispy and tender on the inside, onion rings a touch over cooked for me, but still very good. Had I read others post prior to going, I may not have went. Glad I didn't, I would have missed this great meal. read more

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We always drive by this place and decide to give it a try this morning. We wont be back. It took forever for someone just to come and take our drink order, they brought out our drinks and didnt put ice in our son's lemonade and we asked for lemon water... water came out no lemons. We asked for lemons at least 4 different times before someone actually brought them. The food was very basic, there was nothing that would separate them for anywhere else or a kid cooking in the kitchen. We ordered: Chocolate chip pancakes with eggs and sausage Club sandwich no ham extra turkey with fries Pancakes with banana nutella Side of bacon Biscuits and gravy with a side of house potatoes and scrambled eggs with cheese. Biscuits and gravy was cold, the potatoes were oily and mushy. Our waiter never checked on us but the busser did. Only time he came back was collect our payment. What we paid was definitely not worth the food or customs service we received today. read more

My grandson had stayed the night and we were getting hungry and wondered what his parents were doing, found out there where headed to The Biscuit House, did a quick at reviews and said eh lets give it a try. I do want to stress though that service was excellent, everyone was friendly and helpful. After checking out the menu I went with a Pancake meal, it was one pancake with 2 eggs any style and a choice of ham, bacon, or sausage, I went with scrambled eggs and bacon and added a side of house potatoes. The pancake was perfectly cooked, it was fluffy and moist and went great with syrup. My eggs on the other hand were over cooked and hard, the bacon was too crispy. The house potatoes were soggy and wet. My daughter ordered the same thing, and her meal was like mine. Just not that good. read more

I won't come back here again hash browns was burnt and hard, this must be under new management last time I was here the food was good not this time read more

The Biscuit House - A hard and cold hash brown - Breakfast & Brunch Near Me - Gilbert, Arizona

This was my first time eating here and as I understand the new owners bought this from a chain restaurant and made it their own. They are doing some renovations to make it original and I love already what they've done with the place. They are definitely making the aesthetic more pleasing to the eye. I heard they are also changing the menu but I didn't hear the details on that. I'm hoping they're all good changes! I had the avocado toast and it was delicious. The eggs were cooked perfectly over medium just as I requested. The romaine lettuce leaves were an interesting garnish, not something I expected to have in a dish like that, but the presentation was beautiful! My server was very friendly and kind. You could tell she was genuine in what she was doing. She took time and got to know her guests (or already knew them from before). Love this place, I'll have to bring the whole family next time! read more

The Biscuit House - Avocado toast - Breakfast & Brunch Near Me - Gilbert, Arizona

This place is so, so bad which is a bummer because it used to be a fan favorite in my house. Went just over a month ago and was served undercooked chorizo. They took my plate back to the kitchen then returned to the table, confirmed it was undercooked and took it off the check. Decided to try again today and went a safer route of pancakes and a side order of breakfast potatoes with veggies. The pancakes were falling apart and the breakfast potatoes were chunks of skin on red potatoes that were not fried, and completely unseasoned. It's like people in the kitchen have never cooked before and aren't even trying. Service is also slow with people waiting 20-30 minutes for food and a less than full restaurant. Hopefully the new owners get it together but not sure I'm willing to overpay a third time for potential food poisoning and just generally bad food. read more

Good food ! Reasonable priced. Buscuit was delicious and not dry at all ! Definitely would recommend. My 87 year old granny loved it !

This restaurant had the worst service. The lady that sat us was not friendly. She took our drink order said our server would be right with is. We waited 15 mins and they never showed up to take our order. We left because we felt ignored and not welcome. I do not recommend this restaurant. read more

I used to love this place when it was just Biscuits. With the change in ownership the quality of service and food has gone way down. I only go back because it's one of the few places I know of where I can get SOS, but last time I went I was missing a whole side of one biscuit. When I told the sever the way she responded made it feel like I was being picky (you should always check your plate before delivering it) when she brought me the half of a biscuit I had asked for she went so far over the top offering me more biscuits that it felt awkward, I only wanted the food I had paid for i was not fishing for free stuff. To top it all off the way they handle the check at the end is painful. I didn't get a printed copy, just shoved a tablet where I had to pay while the server watched, how uncomfortable! read more

2.5 stars. My husband and I decided to try this place. He got the biscuits and gravy, I think, and liked it. I got the eggs Benedict Florentine so it came with English muffin, poached eggs, tomato slices, a couple of leaves of baby spinach and Hollandaise sauce. It was just okay. Nothing to write home about. I had to add lots of hot sauce to give it some flavor. I had a side of grits which I thought was pretty small. It was about 2-4 tablespoons' worth. With 2 tablespoons' worth of butter on the side. Some stuff on the menu that I thought was strange. The No Meat plate is only like a dollar or two less than the plate that comes with lots of meat I asked about the pancakes and if they came with sides. She said no, they come with meat. I thought it was strange because it doesn't say anything about that on the menu. I appreciated the few meatless options. Would appreciate even more, especially if I could bypass the eggs and dairy, but I suppose that's asking too much. read more

I have meant to try this place for a long time and finally went. It did not disappoint. I had the veggie omelet and added hollandaise sauce on it, and let me tell you it was the best veggie omelet ever! The veggies tasted grilled or something, and man it was amazing. The biscuit was delicious as well, and I will definitely be back. I didn't get a photo as it was too good to stop eating. Seriously, the veggie omelet is the jam. read more

I had scrambled eggs, 1 biscuit with gravy, 2 turkey patties, fried potatoes and a small bowl of grits with a few cups of black, hot tea. The best part of the breakfast were the 2 sausage patties. The scrambled eggs would have some in second but for 2 eggs, there wasn't enough. Next would come the grits. They were rich and creamy but awfully expensive (over $4) for a very small cup. The potatoes came in next to last because they were fried red potatoes with onions and peppers (not a fan) and.... Lastly was the biscuits and gravy... it was very dry and pasty! I am not sure I'll ever be back, but if so, I know I will not order the biscuits and gravy or the fried potatoes! read more

This review is based on a takeout order. It was our first time trying The Biscuit House. I ordered two orders of biscuits and country gravy, two sides of hash browns and a side of bacon. The biscuits were delicious but I felt the gravy was too peppery for my taste however my two kids loved the gravy. The hash browns were okay. Definitely not crispy or salty enough. The bacon was okay; nothing shocking or anything. We will definitely go back and try again but maybe not takeout. read more

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I've been coming here for almost two years and have never been disappointed! The food is delicious and simple, the staff are courteous and kind, and the service is quick and efficient. Couldn't ask for a better breakfast spot. read more

The Biscuit House - Breakfast & Brunch Near Me - Gilbert, Arizona

Comfy and cozy. Service was good. Pretty safe food choices. We ordered a biscuit special and breakfast burrito. Nice size portions. Your grand parents will definitely love it here. Reminded me of eating at mom and pop places with them growing up. I would have probably rated higher if my grits were not lump and my biscuit was not so hard the gravy did not even soften it up (The outside, inside was soft ). read more

This place was 10 out of 10! The food was delicious, nice and hot when we got it, it wasn't too busy on a Saturday morning so I found it odd that the wait for the food took a while... But as I mentioned previously it was nice and hot fresh off the stove. Oj was that good kind of oj...nothing worse than asking for orange juice with your breakfast & it comes back to you extra sweet & tasting like plastic...not this place, EXTRA pulp just how i like it. Sitting area is nice and big but get there early, as i was leaving around 9ish...the line was gathering outside. read more

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The service was very good but the food was blah. There were seven of us and no one enjoyed there meal.

This restaurant is so so. Don't be deceived by the name biscuit house, it serves biscuits with some dishes. You can't get a biscuit sandwich or different types of biscuits. The food was ok, the host not friendly. Our waitress was good. Just caution, biscuit house is purely the name not what it represents. Food was ok but probably won't be back. Food is costly compared to other sit down places. read more

The waitress was horrible tried to dictate how I order, ordered over medium eggs that barely hit the grill were cold and runny. All good cold waste of your money read more

The Biscuit House - Table gross - Breakfast & Brunch Near Me - Gilbert, Arizona

This is our first time here and it was wonderful! Quick service, food was delicious and lots on the plate, thank you. The restrooms and restaurant were super clean and such a nice environment. Much appreciated and we will be back! read more

The Biscuit House - Steak and eggs dish in the front, the second plate is the Breakfast Traditional - Breakfast & Brunch Near Me - Gilbert, Arizona

Would not recommend and would not be back. Got seated right away at about 11:15am, got drinks right away and placed order. Server said that because it was busy food might take a little longer.. okay no problem, thinking it would be an extra 10-15 mins.. my husband, myself & our 5 year old sat until 12:30 waiting, when asking the server about how much longer as we have waited an hour.. he said "ma'am, from the time you placed your food to the time it is now has not been an hour." 20 mins after that conversation, we had our food.. cold, soggy & gross. My husband ordered the Father's Day special, i had the bacon cheese burger, we asked for chocolate chips to be added to our daughters pancake, they brought my out a BOWL of chocolate chips on the side and charged me $2.30, I don't have a problem paying extra, but you didn't even put them in the pancake as requested and $2.30 for chocolate chips? We left at 1:15pm exactly 2 HOURS for breakfast... I had to ask for refills, no extra napkins, service was so mediocre & im in the service industry and when ready to pay they stand over you like a hawk to see what you tip/pay. It's so uncomfortable. They have a sign that says that the staff is great and don't disrespect them but train your staff to be a little more communicative about what is going on in your kitchen so people aren't getting impatient with shitty service. read more

I really wanted to love this place. The parking lot was not very busy and when we walked in we were asked if we could wait ten minutes despite most of the restaurant being empty. I assume they were short staffed and busy so we waited. People were walking around with their checks and credit card wanting to pay to leave. I had my doubts from that moment on but we stuck with it hoping it was worth the initial impression. I wish I had trusted my gut. I ordered the corned beef hash and eggs and my husband got the chicken fried steak and eggs. Our eggs were cooked very well but that's where it ended. The corned beef hash was chopped up corned beef with hashbrowns and semi cooked green peppers. The hashbrowns were undercooked and underwhelming and the toast was cold and soggy. The gravy was flavorless but the coffee was hot and fresh. I'm sorry to say that we won't be back and don't think that it would be any better next time. Cheryl our server was great. She provided great service read more

My parents came to visit me and went to this place because we were told it used to be amazing! It was an experience for sure! The waitress was so disrespectful. My mother had asked why there was an additional $2 charge for my parents to share a plate of food. And she has the worst attitude. Ripped up the receipt and threw it at my mother and didn't even apologize. We only asked why there was an additional charge not that it was a problem we just weren't sure what that was for. And we had asked someone else and he was rude as well! The female waitress told us before ripping up the receipt that, the $2 charge was not on there but she will make sure to put it on! That is horrific! We had asked for a manager and got shut down. This place is a 0/10 would not recommend. read more

Got the wrong order when I brought it to their attention. I was told that's what I ordered. When I explained what I wanted. I was told not gonna be argued with told them not to argue. Just give me my check, I'm not paying for this very inconsiderate, but I will never come back. Place was not very busy and still took forever. read more

Took the wife out for breakfast and found this restaurant that was close by Sam's Club. To me, It felt dated and seems to cater to middle age crowd and mid westerners. My wife had the Breakfast Quesadilla which was huge but enjoyable. She also said that refried beans had a funny taste to them. I had the WW II Spam and Eggs with hash browns. They make their own hash browns which could have been a little thinner and cooked longer. The spam was salty so there was no need to salt the eggs or potatoes. Our server was okay and the interior was meant to feel like you were on a farm. read more

The Biscuit House - WW II Spam and Eggs, $9 - Breakfast & Brunch Near Me - Gilbert, Arizona

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My friend ordered the fish n chip and the fish was raw She had a lemonade and I had an Arnold Palmer and the lemonade was sour the fries was very greasy and half cooked I ll never go back there again read more

Do not recommend this place... overpriced for some frozen prepared food. Carnitas were not good, country fried steak was disappointing. Service was bare minimum. Atmosphere was dull. read more

Great Service, Great Breakfast! Well it was Mother's Day and I didn't really even know it as I entered a seriously pack place! Everyone greeted my nicely and told me it would only be 15 minus or so which isn't bad for Mother's Day! (I don't have a mother so I didn't know) I was talking to some friendly customers as we waited for our tables and had a pleasant time! I had the Dagwood Club Sandwich and it was a nice serving size and a happy lunchtime feeding for me! My waiter was great and super friendly, I don't recall his name though. I was a bit surprised when I went to pay and was told it was already paid for! Apparently someone paid my bill for me just to be nice! I am guessing some of the other people who I was talking to when we were waiting, so that was a cool twist for the day! Thank you to the people who bought me lunch! Stop in and have a bite, it's worth navigating the crazy construction traffic! read more

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CAN NOT RECOMMEND THIS PLACE ENOUGH!! So delicious, wholesome & great hospitality. We come monthly, and are always happy! Hubs loves the breakfast sandwich & i love the chicken fried chicken. But everything is good and fresh! Even the grits, ans pancakes! read more

The Biscuit House - Chicken fried chicken eggs grits & the best biscuit - Breakfast & Brunch Near Me - Gilbert, Arizona

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First time here. Up early today to get things done. Service is great. Food is great. Enjoyed a nice breakfast by myself. Not really busy at this time. Big portions! Coffee filled without asking, LOVE IT!!! I will definately be back.. read more

The Biscuit House - Avocado toast plate - Breakfast & Brunch Near Me - Gilbert, Arizona

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