Cancel

    Search

    The Big Screen Store

    4.3 (54 reviews)
    Closed 11:00 am - 7:00 pm

    Request quote & availability

    You can now request a quote from this business directly from Yelp

    Services - The Big Screen Store

    Home theater calibration

    Home theater installation

    The Big Screen Store Photos

    You might also consider

    Recommended Reviews - The Big Screen Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    24 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    24 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Larry D.
    13
    18
    54

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Extremely helpful and knowledgeable staff at the Rockville location! Skip the big box stores and treat yourself.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    The best place in MoCo to buy a tv. Come here and get an education and buy a great tv.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron S.
    28
    16
    1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Len L.
    15
    4
    0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Super friendly staff, great products. Definitely will return if a TV or reclining chair needed. Ed is a super duper sales person.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Thank you! We appreciate your business.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G T.
    0
    10
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ruth S.
    196
    73
    26

    6 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Thank you for your business and the awesome review!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C M.
    0
    1
    0

    4 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G P.
    17
    42
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Don D.
    13
    12
    8

    11 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Jason B.

    Jason B.

    Thank you so much for your business! We're here if you need anything.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - The Big Screen Store

    Review Highlights - The Big Screen Store

    Barry, Romeo and James are the benchmark for walking the talk, true Ambassadors for the BS Franchise.

    Mentioned in 11 reviews

    Read more highlights

    You might also consider

    Micro Center

    Micro Center

    (326 reviews)

    $$

    I've spent thousands of dollars consistently at this Micro Center location over the past year,…read moreprimarily on higher-end PC components. Unfortunately, my experiences have repeatedly involved inaccurate guidance from staff and a lack of follow-through when issues arise. During a workstation build, I purchased a motherboard and was told confidently that it supported four NVMe SSDs. Based on that advice, I was sold four NVMe drives at the same time. After getting home and installing everything, I discovered the fourth "slot" was actually a Wi-Fi NVMe slot, and Micro Center does not even carry an SSD compatible with it. This should have been identified at the point of sale, especially since the motherboard and SSDs were purchased together. In that same build, I was also sold a Wi-Fi PCIe card alongside an AMD motherboard, despite the box clearly stating it was not compatible with AMD platforms. Again, this was sold with confidence by staff while all components were being purchased together. I also ran into a fitment issue with an AIO cooler. I explicitly told the associate I was using a Corsair Obsidian 1000D case, and the rep looked up the case and assured me a 360mm AIO would fit. After getting everything home, I found that the case requires a 420mm AIO in the top configuration. The unit I was sold also appeared to be an older, unbranded model pulled from the back rather than a clearly current, well-documented option adding to my concern about the recommendation. More recently, I placed an in-store hold on a Bambu Lab P2S combo after confirming availability with an associate and was given a printed hold slip with a date and timestamp. The next day, while on my way to the store, I received a call saying the unit was no longer available and had been "allocated to online inventory." The paperwork I was given showed zero web orders, and I was told the people who could explain the allocation weren't available. I was then told a manager would follow up when new inventory arrived. I waited through a holiday, called again, and was told the manager was busy and would call me back. That call never came. As of today (Thursday), the store's website shows eight units in stock, yet no one ever contacted me. At that point, it's hard to avoid the conclusion that either follow-ups aren't being tracked or customer commitments aren't taken seriously. I understand that inventory sells out and mistakes happen. The issue is the pattern: incorrect technical guidance at purchase time, documented assurances that aren't honored, and repeated failures to close the loop after escalation. For a store that markets itself on knowledgeable staff and expert advice, this has been disappointing. I'm leaving this review so store leadership is aware. I want to continue shopping here, but based on repeated experiences, it's becoming difficult to trust the guidance or the follow-through.

    I'm pretty new to Micro Center, but I find it amusing the decor reminds me of the corpse of a Fry's…read moreElectronics (rest in peace, my dudes). In terms of PC parts they're technically here, but it's not really kid in a candy store vibe for tech that I was hoping for. I've only ever done purchases, never had to get tech support so can't speak on that angle. It's a little better than buying parts on Newegg, but sometimes the variety of parts leave little room for variety. When I specific tech concerns for my rig, some of the staff kind of gave me the path of least resistance answer like "we don't do that here", not even at least trying to attempt to solve my problem or tell me where else I should go. Was hoping this would be a good spot to go if I ever did need tech support, but that doesn't seem to be the case here.

    Best Buy - Rockville - For a certain young man starting West Point this fall

    Best Buy - Rockville

    (217 reviews)

    $$

    On 3/23/26 I. Ordered. A Samsung Tv 55" at the rockville store. I was given a delivery date of…read more3/27/26. On 3/26/26 at 7:30pm I was advised by phone that the tv was not shipped from the factory and my new delivery date would be 4/2/26. On 4/1/26 I dec to go into the Rockville store to confirm this new delivery date. I was advised that my delivery date is 4/6/26 Today 4/6 /26 my tv was delivered damaged. On the right the screen was cracked, when I turned the tv on multiple lines were running on the screen with no picture. I immediately phoned Best Buy customer service and was advised that the delivery record had not been updated give it 24hours I was given this ID#373734159. It has been over 3 weeks since I purchased with no TV. This is deplorable service.

    I just had a very disappointing experience at the Best Buy in Rockville (Store #293). I was…read moreassisted by a sales associate named Neil, who was great where he answered all my questions, told me he'd bring my Ninja Slushie machine up to the front, and that my AirPods would also be there. He even mentioned that someone at the register could call to see if it was possible to extend my financing beyond the standard 12 months, which has been done for me in the past. However, when I got to the front counter, I asked the young woman there if she could check on my financing terms. She abruptly said, "It's 12 months and no," with a firm and dismissive tone. I politely explained that this has been extended for me before and asked if she could just call to check. Again, she flatly refused. I then asked if she could get Neil for me. Instead of helping, she turned to another employee and started to answer their questions. After waiting a couple of minutes, I asked again about Neil, and she said, "He's gone for the day" even though I had literally just seen him in the next section over. At that point, I decided I didn't want to continue with the purchase. As a former Best Buy employee of over 7 years, and someone who helped launch the first Best Buy for Business program and nationak Geek Squad this was honestly the worst customer service I've encountered at the company. Now I completely understand why so many people prefer to shop online instead of in store.

    Best Buy - Storefront

    Best Buy

    (136 reviews)

    $$

    I will not be shopping at this Best Buy again. While I fully understand and respect the importance…read moreof loss prevention, being closely monitored by a police officer while shopping and having my receipt aggressively checked at the exit, when not all customers appeared to receive the same treatment, left me feeling uncomfortable and singled out rather than welcomed. A customer's skin color should not determine how they are treated. I made a legitimate purchase of Apple AirPods, yet the experience made me feel unfairly scrutinized. As a result, the product is being returned, and I will not be spending any more money at this location. To make matters worse, after escalating my concerns to Best Buy's executive team, I received a follow-up call that felt dismissive and failed to meaningfully address the issue. Customer service at this location has clearly declined. If this behavior continues, it is not surprising that customers will take their business elsewhere. Treatment like this does not belong in Silver Spring or anywhere else.

    Before last weekend, I hadn't been here in close to a decade. At that time, it seemed as though the…read morestore was going downhill. So when my mom needed a new laptop, I dreaded coming to this location with the expectation that it must have been awful by now. To my surprise, we actually had a very positive experience! We dropped by on a Saturday afternoon so I was anticipating crowds and difficulty finding someone to answer any questions my mom might have. But we experienced the exact opposite. The store felt almost empty aside from folks working and just a handful of customers shopping. We were able to find someone immediately to answer my mom's questions and we were able to buy her a new laptop quickly with confidence and excitement that she found the perfect one for her needs. It was also so easy to find parking here which is always a bonus. Overall, the store was clean, organized and everyone we interacted with that worked here was friendly and helpful so I'll definitely be open minded about returning here in the future.

    Target - Okay, who wants an expresso? No, I did not splurge on these machines.

    Target

    (217 reviews)

    $$

    Checked out this Target a couple of times in the past week. Parking was a breeze even though there…read morewere tons of people. The shopping carts were kind of stuck, so had to really jar them loose. Browsed around the different aisles and looked for items on sale, if there were any. Noticed the Electronics' section had minimized in terms of the space used and also the inventory. Earphones were in locked spaces, along with the PS5 games. DVDs/Movies were also locked away. Saw some Funko Pop figurines, but for regular retail prices. Apple iPhone Cases were on sale, but still pretty expensive. Walked around to see the drinks and food aisles, which had a good variety of things to choose from. Chips and gummies were on the expensive side compared to other stores. Bought some Organic Milk, which was $5.99 a gallon. Christmas themed clothes for the kids were intriguing. For Adults, there seemed to be some odd looking clothes for the Holidays, like the fabric and styles were eccentric looking. Personal hygiene and toiletries were adequately stocked. Saw some items on sale for the Men's Cremo products as well as The Rock's personal care items.

    I've held off writing this review for years but this store is awful. Can't tell you how much time…read moreI've wasted attempting to call for an important quick question to be immediately put on hold for ages and then instantly hung up on without them ever saying a word or giving me a second to ask my question! I can't understand why so many businesses can't manage a simple phone line anymore but for an organization as resourceful and longstanding as Target this is beyond unacceptable. They're also terrible at handling product restocks, shifting inventory, and managing store policies. Many items are overpriced and low quality. The one "saving grace" is most floor level employees are friendly but that's the only nice thing I can truthfully say. Hopefully we will get some better alternatives in the area to shop at in the near future..

    The Big Screen Store - electronics - Updated May 2026

    Loading...
    Loading...
    Loading...