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    R R Electronics

    5.0 (1 review)

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    7 years ago

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    AccessONE Solutions - Electronic Repair Shop - They void the rush fee since they took forever

    AccessONE Solutions - Electronic Repair Shop

    2.7(50 reviews)
    4.0 mi

    Communication was consistently poor, and we received conflicting explanations about the whereabouts…read moreof our original motherboard and phone. The lack of transparency and follow-through left me thoroughly disappointed with how Marc and the team handled our request. It's a no for me. On May 5, 2026, we brought our Samsung device to AccessONE Solutions for one reason: data recovery. We were told they would attempt to recover the data and that ordering a new motherboard was part of the process. Instead, the new motherboard reset the phone, and no data was recovered. Marc would state that of course that's what a new motherboard would do but Sarah (I believe her name to be) made that originally statement, so that's what we understood. After that hooplah, we asked for our phone with the original motherboard reinstalled so we could move on. What followed was weeks of frustration beginning in June. We made REPEATED phone calls, LEFT SEVERAL voicemails, STOPPED by the store multiple times, and even left a written note with our names and case number requesting a callback before escalating this. When we were finally able to speak to Marc, he said, Sarah is back and they'll need a day or two to find the motherboard. When we arrived on Friday, July 3rd, Marc told us he had "fixed the phone." its working now. That completely missed the point! We didn't bring the phone in to have it "fixed"--we brought it in for data recovery. Once that wasn't possible, our only request was to have the original motherboard put back into the phone and our property returned. Now, as of July 8th, we finally got our phone and original motherboard back.

    SCAMMERS ‼told me it was the motherboard and pc had the same spiderwebs they didn't even bother to…read morecheck it tried to charge me 220 for the same motherboard and 120 for labor I end up buying a better motherboard from Best Buy for 150 and installed it my self didn't work and still didn't work so I had buy a new power supply which was the problem to begin with

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    AccessONE Solutions - Electronic Repair Shop - Receipt

    Receipt

    AccessONE Solutions - Electronic Repair Shop - We fix a variety of electronic devices from screen replacements to board level micro soldering repairs

    We fix a variety of electronic devices from screen replacements to board level micro soldering repairs

    AccessONE Solutions - Electronic Repair Shop - Unlock Passcode Samsung Galaxy / Forgot Passcode / Restore Passcode Pattern

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    Unlock Passcode Samsung Galaxy / Forgot Passcode / Restore Passcode Pattern

    R R Electronics - electronics - Updated October 2026

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