Great placed to find used auto parts. If they don't have it they will search the area for places…read morethat does have it for you!

Terrible customer service Whoever runs the phones rushes you…read moreoff the phone Says he'll get you info on parts you need and never calls back. You call back and the phone ether gets put into a loop or they pick up just to hang up. Go somewhere else if you want good customer service

My local go to over the AutoZ's and Advanced. Neil's counter people know parts and as a retired…read moremechanic that's important. Quality parts and fluids carried and usually in stock. They get a lot of business from independent mechanics and local shops but I've never had too long of a wait. Call ahead and they can set your parts aside for when you get there. I've mostly bought domestic car/truck parts from them GM, JEEP, and Toyota when I had my 4Runner. I'd recommended it and I know a retired worker from one of their sister stores in DC who vouches for the stores as well.

They have great service. We needed a turbo for a international 4300 truck. The part was not…read moreavailable even at the dealership and we needed the part Asap. They were able to find one in stock for us and we got it same day. Our truck was back in the road immediately. Thanks you

The worst auto shop in the dmv area wasted 2 weeks of my time and gas dealing with these people…read more Ordered a part kept coming broken 2 times then I advised them to check it before it leaves the warehouse.after the part came i drove 45min there to get the part I asked the worker to check if its the right part on my car he said yes .so I took the part to the body shop it was wrong. I wasted my time and the body shop time and money. So I called them to let them know the part was wrong so they ordered another one . I drove another 45min there something told me to check the part before I left .surprise surprise wrong shit again. How can you order two of the same wrong part twice. They dont care either just there to collect money and give wrong parts to people.

I always come here to buy a lot of things for my car, a lot of times I just don't know where things…read moreare and which one is right for my car so I always ask for help. But today I needed help finding coolant and windshields liquid and the guy behind the counter was giving me attitude and was pointing and and yelling, he was very professional, he didn't even wanted to do his job, he was on the phone talking and j was waiting to check out, he was not paying attention to my question. This place need a good supervision... everyone else seems to be nice especially the ladies. But this guy Carlos has bad attitude when you ask him where things are. I'm not coming here again.

There's good and bad here. The good, once you get to speak with someone help as fast and accurate…read more The bad news is that this place is so busy I had to wait 20 minutes just to talk to somebody. It's also good and that people obviously trust the people who work here and I do too. I was pretty upset waiting 20 minutes and people cutting in the line until I got to the guy and spoke to him. He thanked me for waiting blah blah blah and help me get the car part that I needed. I think I would go to a different store next time just because this one is so busy but it's only one in the area and it was convenient. If you have time to waste this is a perfect store for you, and you know these people are pro's.

I went there to purchase windshield wipers, and one of the nicest employees named Janelle went…read moreabove and beyond to help me.

The inventory is practical (overwhelming) and varied. The employees are hands on and help with any…read moreissue. I needed a sideview mirror. The employee helped research replacing just the mirror vs buying a new sideview piece. I also wanted to put coolant in my car. This location is in front of Lidl. There are unsavory characters loitering outside. Some are just wanting work. Others are aggressive panhandlers. The employee walked me outside and helped put coolant in. Bonus points!

Small little shop in the cut near a craft store I always go to. Happen to see them and thought…read morelet's give them a try. Sure glad I did. Super friendly and quick. I was in and out in an hour. Was able to walk to Vigilante while my car was getting oil changed. Will be back! There is a coupon if you check in on YELP! So make sure you do.

I own a Toyota Venza. I was looking for a new auto repair shop. My previous shop had closed and…read morethe mechanic had passed away. Searching the internet, I read the reviews for Mr. Carlos and K&W Auto Repair. I went there last week, and guess what? The reviews were awesome AND they were TRUE! So...I am adding my review on this site. Here's what I experienced...Great customer service. Great turn around time for repairs. Fair pricing. I recommend them highly.

I bought a socket set because I wanted to change my battery on my own this time. I went to this…read moreAuto Zone and the gentleman who assisted me told me he could install it for me. I hadn't told him that I bought the socket set. His name is Drew. When he was almost done with the installation, I showed him my new socket set that I had ordered on Amazon. Drew pointed out to me that the extension bar was too short (so I will get a refund from Amazon). Drew was wonderful and is the quintessential example of what great and conscientious customer service looks like. And this is coming from someone who places a premium on customer service, and knows great service is too often than not, very hard to find. So if you go to that Auto Zone, I'm sure you won't be disappointed if Drew is assisting you.

Thank you so much for the excellent customer service from Steven and Seth! They went over and…read morebeyond to help me with a light issue. I love when I can walk into a store and get the help I need! The entire store was warm and welcoming they gave the same treatment to everyone! Shout out Anderson as well.

I needed an alternator for my car and I called ahead of time to get information about how to do so…read more The number listed online I assume is directed to a call center because the people I spoke with on the phone were rather helpful. They suggested I go into the store to get a quicker delivery. So I took their advice and went into the chillum location. Upon entering the place was dusty and had old oil bottles sitting on the shelf that looked liked they hadn't been touched in months, but I thought ok they deal with auto parts it's a rough business..thats fine I guess. I walked into the location and was not greeted or even acknowledged. I assume that was because they couldn't see me behind the dusty plexi glass littered with old signs tapped all over them. so I waited about three minutes but since I was in a rush I started to asked the associates if they were free. Two of them said no. so as I was approaching the third associate a voice yelled from the distance "sir stand in line someone will call you up". So I found the beginning of the line of witch I was the only person in. After I got called up a few seconds later I said " hi I need a part" the associate just stared at me and we akwardly looked at each other for the next 4 seconds before she said "okkkk your in a parts store" I continued by saying "what other information do you need from me"? ---Fast forward after the next 5 minutes of terrible service she went to the bathroom. I waited a little but then based off her level of service I thought should wouldn't be in rush to get back, maybe even take her time purposefully. So I went to another associate to see if he could finish the transaction and he said " ok but look I'm not about to dance around with you" to which I responded " it's not about dancing around it's about having good customer service and actually being helpful". To sum it up the whole experience was below average. I assume those associates were used to treating people like that since it happened so easily to me and I am really not a Karen I'm very polite. I assume the problem is above them probably in management..

These thieves tried to steal my money today. My boyfriend had went inside sometime in Feb to order…read more2 parts: Chevy 2015 Spark LS Axle and Right control arm. Two separate receipts because he paid for one part and I paid for the other. We picked up the axle but they did not have the Control arm yet as they had to wait for it to ship from NY so okay. During our wait he lost the receipt for the control arm so they kept giving him the run around telling him if he don't have the receipt he can't get the part because they don't have the part number to look it up. Today I was done with that run around because we couldn't find it and that makes no sense for a car business to not have record of them ordering a part. Our phone number is attached to the payment. So I came inside with him and talked to the guy who actually ordered our part and explained that even if we do not have the receipt y'all should have it on record we paid for and y'all ordered the part so at this point you don't hand me my part you are stealing my money. They tried to give me the run around but snitched on his self in the process when he admitted they called our phone to come pick up the part. I said so if you called us and we are finally here what's the issue with handing us our part. He immediately turned his fat @$$ around, picked up our part, and dropped it on the desk. It took me cursing him out and applying logic to the situation for them to give me my part. So they are thieves. They tried to take my money and not give me what I paid for. For no good reason. What would I get from stealing a Chevy Spark part especially if I have proof I paid for the first part and had that part in the car. Mind you one of them tried to threaten to put me out without giving me my part because I was cursing. I ignored him and was able to get dude to snitch on his self cus he couldn't come up with any logical reason not to give me part. So if they did put me out I was going to call the police, it's theft to take my money and not hand over what I paid for. These ppl will never see our debit cards again.

Awful awful awful customer service. If you want to be treated like crap go here!!!! They act as if…read morethey are providing free service. So rude over the phone.

I ordered bumper and quarter panel at this store and was promised it will be delivered in two days…read more Based on this and promise it'll be there in two days; I paid and took almost four days to deliver quarter panel, but bumper was defected (torn one) which my mechanic won't accept. The guy who sold (BOBBY) kept making lots of excuses from no staff to he's ordered the bumper and now it's 10th day still don't have my bumper and my car sitting in the garage because of this problem. I have called numerous times and went in person twice---really lost more in time and convenience. The service is below standard and the person who's handling it always end up in argument because he's always kept me in waiting. I even asked to return my money which he refuses simply due to their problems and not mine. I never recommend this auto part as what they will tell you and what you get are totally opposite not to mention very condescending way of communication.