Love the store and the staff. Have Hegel, Pro-ject, Totem, Naim, JBL and (most importantly) Marten…read moreproducts I've purchased from them over the years. Great "after-service" to make sure everything is working properly. They've never over-sold or pressured. The best in the D.C. area for sure for high-end Hi-Fi (including what I think of as affordable high-end).

Command Performance is a fun little audio shop focused on quality two-channel stereo. Jeff and…read moreJohn are great guys who clearly love audio and know their craft in great depth. They have a wide variety of used items as well as several very fine lines for which they are certified dealers. They run the audiophile gamut in terms of price. As an example, they have the basic Project Debut all the way up to a Clearaudio Reference Master. I was pleased with the candor of their advice. For example, they urged me not to replace certain items because what I have is already plenty good. Many stores would have tried to sell more stuff rather the help the customer get it right and save money. Three separate times they gave me advice or a solution that involved no money changing hands. They also listen. How a person hears is like a fingerprint. We're all different. I told them the type of sound I enjoy and they tailored systems extremely accurately to my preference - and told me several times that I would not like certain expensive items so not to bother. Bottom line: it was about the customer sharing their joy in listening, not about moving boxes. Be prepared to spend some time if you visit. Between the beauty of their inventory, the joy of listening to beautifully reproduced music, and the infectious enthusiasm of the staff, time tends to fly. Finally, don't neglect to spend some time with Command Performance's most charming and enthusiastic employee, Bella the Audio Dog!

Where do I start? Great Service Friendly? Cost? All of the above! Brought in an old time record…read moreplayer, the kind that plays 33 1/3 and 45 RPM Vinyl records that didn't work, Met Jon(owner) who looked at it and knew right away what was wrong. He re-attached the belt that drives the turntable and bingo, it now worked. Not only did he fix it, he gave me some pointers on how to extend the life of it AND how too connect it to existing equipment in my house. Now the best part, he didn't charge 1 penny, smiled and was happy to take care of it, Need I say more than I will always go too Jon for any electronic needs, nope, he's my guy from now on.

Horrible experience lately. I could fix my Quad preamp and…read moreTorrence LP turntable at reasonable prices 10 years ago when the original owner was still alive and managed the shop. But I just learned that the old owner passed away and the new Latino took it over, I trusted new owner fixing my Quad preamp and poweramp but they quoted over $1k to fix them and recommended to ditch them and buy a new ones. I couldn't ditch them since they were from my father and emotional attachment associated. But I was really shocked to realize that I had to pay $300 as inspection fees to pick them up as they were never repaired. All in all, I will completely forget the shop and never go back there.

I had been struggling in trying to figure out if it was my wonderful Classe amp (sold to me 20…read moreyears ago by Joe Stromick..he's the JS) or if my Dynaudio speakers were the culprit to dropped and lousy sound. I started talking to Dave. He said he was scheduled for overseas travel, but he had an Atoll integrated amp on the floor. I said that's what I want (having an Atoll CD player that has been terrific). He came to my house and set it up on the evening before hiss flight. Problem solved. That's what I call going way out of the way. JS remains JS all these years. I don't think one could do better.

In this day and age, it is rare to find a brick and mortar hifi location. And when you do, it is…read morerare to get excellent customer service with knowledgable and friendly staff. All this and more can be found at JS audio. I dropped by the store unannounced, found a covid-19 appointment only sign on the door, and figured i would not be able to visit. David was near the door, invited me in and gave me the run of the building for a couple of hours. This included him showing me the high end room, knowing that i could not afford that level of gear. I found that there are items in the store that most people cannot afford, but there are also amazing products available for just about anybody. I encourage you to stop by and see for yourself!

Hello, Friends. I purchased an open box SVS sub from IQHE…read moreand it was a home theater junkie/discerning consumer's dream. Their inventory, competitive pricing, service, coaching by Sean, GM, and fast delivery turnaround time were all impressive. Sean is a friendly, insightful HiFi equipment master class dealer with integrity. I have elevated IQHE to the top of my home theater dealer list and I recommend them, with my confidence that your shopping experience will also be stellar. Cheers to IQHE's Greatness.

IQ Home Entertainment is a first class operation. I purchased a product from them and decided to…read morereturn it. They were quick to respond with no hassles at all. This is a business you WON'T regret buying your component from!

If you are at the highest of high end audio this is the place for you. Restored gear from western…read moreelectric and custom Speakers as well as super high end brands . This is really a special place and Vu the owner is a true gentleman and expert .

Deja Vu is old school on steroids. Come here to see and especially hear top audio gear…read more There are only a few true audiophile shops in the world that not only carry the best gear for your ears, they also host it in a completely unique manner. One is in McLean Virginia, it is called Deja Vu. Make a point to talk to the staff, especially Vu. This place is a true gem. Vu offers both top lines and reasonably priced audiophile gear. For instance, I have obtained some extraordinary Parasound Z line gear that I could not be happier with -- but I have also had Vu sell me more expensive higher end gear. I still have my eyes on the AudioNote tube gear ...but the budget will not currently allow for that. ...Someday. Few people understand what they sell as well as the staff at this little place in McLean VA. Climb aboard if you are tired at mass produced junk and want real audio gear.

I have asked Bruce to help me with a number of things over the past few years from repairing my…read morewife's grandfather's antique radio, to cleaning the inside of some of my older solid state equipment, to in-home consultation on hi-fi and a potential home theater set-up. He's very knowledgeable and helpful.

We have a 20-year old Bose that stopped working a while ago. I tried to get it repaired with no…read moreluck. Everyone recommended that we buy a new wireless system instead. Then I found Bruce, who got it working perfectly again, much to our great delight. He also helped us update the way we control certain functions, including making custom switches for us. He's fantastic to work with: knows so much about sound systems and is perfectly willing to research what he's not familiar with. His fees are reasonable and fair, particularly, given the wide range of experience he brings to bear. Highly recommend Bruce - you will be happy with his results.

Great experience. We ordered a tv which was broken when it arrived. It was not Graffiti's fault,…read morebut their response was outstanding. You can tell a lot about a company when things go wrong, especially when it's not their fault. They could not have been more helpful and responsive in making things right. It was as if the problem had occurred in their own home. The installers were really hard working and professional. What I realized was that if I had bought the TV from Amazon or Best Buy, which I had been considering, I would have been totally screwed when the tv turned out to be broken. Graffiti beat amazon and Best Buy's price, and provided the personal service that I never would have received from a major retailer. Highly recommend!

Graffiti gets an F for failing to follow-up, despite numerous attempts to hire them. If a company…read moredoes such a poor job of communicating with prospective customers, I imagine it's just as bad or worse once they've got your money. My advice? Forget Graffiti and keep looking.

Fernando is a walking encyclopedia/PhD of AV tech knowledge. He showed up ready to go, and took…read morecare of a TV mount for us. Pretty basic in terms of projects, but not knowing a damn thing about AV, AND given the wiring in this place is from 2008 with cables behind the walls, he went over what was going on, provided some options, and took care of biz seamlessly. He even took some time to walk me through the details of updating the speaker system that runs through the whole house (the "zone" stuff). A real charming gent, super thorough and detailed, with great comms. Thanks my man! If we do that swap over to the Sonos system (or any other AV stuff), we'll be calling.

Fernando was a pleasure to work with, highly knowledgeable, personable, and clearly very…read moreexperienced in home automation planning. He offered valuable insights and practical recommendations that made the process smooth and efficient.