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Gainesville, VA

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Services - Audio Buys

Home theater calibration

Component automation

Home system automation

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Worst Experiance.... they did not complete our final walk through in the house. No proper response.. Never recommend

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PowerHouseAV

PowerHouseAV

(32 reviews)

Crystal City

Exceptional Customer Service from Start to Finish!…read more I cannot say enough good things about PowerHouseAV and the exceptional customer service we received! When our home's sound system stopped working, I reached out to PowerHouseAV and spoke with Matt, the COO. From the very beginning, Matt was incredibly attentive, responsive, and helpful. He quickly arranged for John, one of their technicians, to come out to our home and diagnose the issue. John was outstanding! He was professional, knowledgeable, patient, and extremely thorough in his assessment. After identifying the problem, he walked us through our options and helped us transition to a new Sonos system that better suited our needs. John returned for a second visit to properly install and configure everything. Once the installation was complete, he took the time to walk through the entire house with us, testing each speaker and ensuring everything was functioning exactly as it should. His attention to detail and commitment to getting everything right were truly impressive. What really stood out, however, was the level of service even after the job was finished. When I had additional questions about troubleshooting a speaker, John continued to be responsive and helpful, making sure I had everything I needed. It's refreshing to work with a company that genuinely cares about its customers and takes pride in the quality of its work. Matt and John went above and beyond, and their professionalism, communication, and dedication to customer satisfaction made the entire experience seamless. I highly recommend PowerHouseAV to anyone looking for knowledgeable professionals, quality work, and truly exceptional customer service. They've absolutely earned our trust and our five-star review!

Something interesting happened here after my original review, the owner (Aomed) reached out to me…read moreand wanted to make it right. This install was for a training room at a Fire Station, and this was a project that Aomed felt strongly about. We worked together for the next few months on the equipment options and installation schedule. Despite our limited budget Aomed worked with us to maximize what we were getting, while giving us a great deal. Communication is a bit on the slow side, but the result exceeded our expectations and we now have a very nice AV setup thanks to Aomed and his team.

Audio Buys - hometheatreinstallation - Updated November 2026

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