Said installed speaker and Ethernet runs for me as well as mounted a few TVs. He is clearly a very smart and talented electrical engineer. However, I ran into several issues with him during the course of him completing the work.
The first was he underbid his initial estimate for the work, which became a point of contention throughout the process because at what he said was the correct estimate amount; I would not have used him for the work.
While installing 3 pairs of speakers into my ceiling, he attempted to cut out the whole 9inch diameter of the speakers in the ceiling drywall prior to locating the studs. This left me with three large holes in my ceiling that I had to pay my contractor to get it fixed. He blamed the drywall people for not locating the speaker drops where they should have been. And the first time this happened I said he should have checked first, but that yes the fault could just as easily be put on the drywall guys that might have moved the cables. However, that excuse only works once. And two more 9 inch holes were incorrectly cut out for the same reason. You should not be cutting 9inch holes without first validating correct speaker cable placement. After the first mishap, he should have been cutting small diameter holes to verify proper placement before making the entire cut out. There was no regard to me having to go back and fix these mistakes. And my contractor happened to be there when he was trying to do the cutouts and after the third failed cut he ended up doing the remaining cuts himself to avoid having further patches needed in the ceiling.
Some of the volume knob plates he provided were warped and don't sit flat on the wall and are frankly the cheapest feeling I've ever used and I'm not sure how he thought that was acceptable. They were the type of quality that you would never put in your own house, so why would you put it in a customer's?
He also located one of the volume knobs in the wrong room, and stated it wasn't a big deal and that I could move it into the correct room later. Not a big deal for him I guess, because to move it I have to cut it out of the wrong wall he put it on the correct one and pay someone to patch and paint the resulting hole. All in all I spent about $800 out of pocket patching the drywall from his work.
Finally, he told me that configuration of the speakers were not included in my initial quote, which was not true. And I believe he said this because he had initially underquoted me. I reminded him multiple times about coming by to finish the configuration and how it was included in the quote, and in the end he never showed up to finish the job. I ended up paying another company to finish the configuration of the speakers.
I don't think Said is a bad guy and he is very good at what he does, but my experience with him was subpar and the whole job felt rushed. I would not recommend him. read more
