I had been struggling in trying to figure out if it was my wonderful Classe amp (sold to me 20…read moreyears ago by Joe Stromick..he's the JS) or if my Dynaudio speakers were the culprit to dropped and lousy sound. I started talking to Dave. He said he was scheduled for overseas travel, but he had an Atoll integrated amp on the floor. I said that's what I want (having an Atoll CD player that has been terrific). He came to my house and set it up on the evening before hiss flight. Problem solved. That's what I call going way out of the way. JS remains JS all these years. I don't think one could do better.

In this day and age, it is rare to find a brick and mortar hifi location. And when you do, it is…read morerare to get excellent customer service with knowledgable and friendly staff. All this and more can be found at JS audio. I dropped by the store unannounced, found a covid-19 appointment only sign on the door, and figured i would not be able to visit. David was near the door, invited me in and gave me the run of the building for a couple of hours. This included him showing me the high end room, knowing that i could not afford that level of gear. I found that there are items in the store that most people cannot afford, but there are also amazing products available for just about anybody. I encourage you to stop by and see for yourself!

Where do I start? Great Service Friendly? Cost? All of the above! Brought in an old time record…read moreplayer, the kind that plays 33 1/3 and 45 RPM Vinyl records that didn't work, Met Jon(owner) who looked at it and knew right away what was wrong. He re-attached the belt that drives the turntable and bingo, it now worked. Not only did he fix it, he gave me some pointers on how to extend the life of it AND how too connect it to existing equipment in my house. Now the best part, he didn't charge 1 penny, smiled and was happy to take care of it, Need I say more than I will always go too Jon for any electronic needs, nope, he's my guy from now on.

Horrible experience lately. I could fix my Quad preamp and…read moreTorrence LP turntable at reasonable prices 10 years ago when the original owner was still alive and managed the shop. But I just learned that the old owner passed away and the new Latino took it over, I trusted new owner fixing my Quad preamp and poweramp but they quoted over $1k to fix them and recommended to ditch them and buy a new ones. I couldn't ditch them since they were from my father and emotional attachment associated. But I was really shocked to realize that I had to pay $300 as inspection fees to pick them up as they were never repaired. All in all, I will completely forget the shop and never go back there.

Love the store and the staff. Have Hegel, Pro-ject, Totem, Naim, JBL and (most importantly) Marten…read moreproducts I've purchased from them over the years. Great "after-service" to make sure everything is working properly. They've never over-sold or pressured. The best in the D.C. area for sure for high-end Hi-Fi (including what I think of as affordable high-end).

Command Performance is a fun little audio shop focused on quality two-channel stereo. Jeff and…read moreJohn are great guys who clearly love audio and know their craft in great depth. They have a wide variety of used items as well as several very fine lines for which they are certified dealers. They run the audiophile gamut in terms of price. As an example, they have the basic Project Debut all the way up to a Clearaudio Reference Master. I was pleased with the candor of their advice. For example, they urged me not to replace certain items because what I have is already plenty good. Many stores would have tried to sell more stuff rather the help the customer get it right and save money. Three separate times they gave me advice or a solution that involved no money changing hands. They also listen. How a person hears is like a fingerprint. We're all different. I told them the type of sound I enjoy and they tailored systems extremely accurately to my preference - and told me several times that I would not like certain expensive items so not to bother. Bottom line: it was about the customer sharing their joy in listening, not about moving boxes. Be prepared to spend some time if you visit. Between the beauty of their inventory, the joy of listening to beautifully reproduced music, and the infectious enthusiasm of the staff, time tends to fly. Finally, don't neglect to spend some time with Command Performance's most charming and enthusiastic employee, Bella the Audio Dog!

Chuck levins is the one of best music store in the country. Definitely the best in the dmv …read more actually a dc institution for decades family run business. I have bought guitars. PA systems amps back in the day and also recently Got a kick ass deal on a custom shop Gibson Flying V .thanks Pete . Great service always any problem they take care of it . wide selection of top brands and good deals. i always go to the store . So far as online I can't really can't say except call them they have more stuff then they list and get a deal . I had a keyboard shipped to Texas for my daughter went fine. . I highly recommend the place . Great place for beginners or professional musicians. They have it all !

Would not shop here again. We picked up an online order and we were not given a bag or a receipt,…read moreeven though we asked for one and the worker said we didn't need it because we had the one on our phone. We walked to the next building that had all of the guitar supplies and greeted a security guard at the front, he saw the online order in our hand when we walked in. I made direct eye contact with him. My mother and I walked around and looked for pedals and other guitar accessories. We had started to carry around things we were intending to buy. We headed towards the back of the store with the midi keyboards. The security guard from the front followed us to the back of the store and ordered us to come to the front and make an itemized list of the things in our hands. I told him that we hadn't paid for the items in my hands yet and that we were shopping. It was very confusing to me because he was inhibiting us from shopping. I asked him directly why we were being singled out when the store was full of people. He was very rude and I believe it had something to do with our race as we were the only black people in the store. I was adamant on wanting to know why he was singling us out and he continued to talk in circles. I demanded to know why I needed to come to the front again and he would not give me a reason so I refused to come with him. Another employee saw that this was becoming a situation and diffused the situation. This interaction was very demoralizing and they humiliated my mother and I by accusing us of theft when we had done nothing wrong or suspicious. He yelled at us in front of everyone. I would not come here again and will continue to take my money to the Guitar Center down the street.

Hello, Friends. I purchased an open box SVS sub from IQHE…read moreand it was a home theater junkie/discerning consumer's dream. Their inventory, competitive pricing, service, coaching by Sean, GM, and fast delivery turnaround time were all impressive. Sean is a friendly, insightful HiFi equipment master class dealer with integrity. I have elevated IQHE to the top of my home theater dealer list and I recommend them, with my confidence that your shopping experience will also be stellar. Cheers to IQHE's Greatness.

IQ Home Entertainment is a first class operation. I purchased a product from them and decided to…read morereturn it. They were quick to respond with no hassles at all. This is a business you WON'T regret buying your component from!

Since returning to Northern Virginia over ten years ago, I have made several equipment purchases…read morefrom Evolution and been satisfied each time with the range of products, expert advice and service. If you are looking for high end audio and video equipment you owe it to yourself to visit Evolution and speak with Jason.

After looking for a retailer in the area who sells high-end CD players, I visited Evolution. While…read moreI'm no audio geek, I've bought enough stereo equipment to know when I'm getting fact-based information as opposed to a mere sales pitch. Also, I do a fair amount of research before I enter a store, to get familiar with the manufacturers the store offers and the equipment in my price range from those manufacturers. Deniz was extremely helpful and knowledgeable, answering all my questions, presenting a range of options, and letting me listen for as long as I wanted. The manufacturers they sell are outstanding, as my hours of up-front research had confirmed. Long story short: it's two years later and I've bought three pieces of audio equipment and several accessories from Evolution. The service has remained top-notch, both before and after a purchase. When an amplifier had a technical issue, Deniz quickly arranged for the malfunctioning piece to be picked up and for the manufacturer to send me a replacement right away. Although I haven't spent as much time at the other high-end A-V stores in the DC area (the one I'd mainly used before, Sound Images in Falls Church, closed a few years back), I'd be surprised if they surpass the selection and service I've found at Evolution. Audiophiles tend to have strong likes and dislikes when it comes to sound, manufacturers, and equipment, and I'm no different. But based on my experience, if you're really into this stuff, you owe it to yourself to visit Evolution before making a purchase.

Thanks WPS!!! Special thanks to Austin W for all his help. Very pleased with the service.read more

From the owner: Washington Professional Systems is a full service Audio/Video Integration company that has been…read moredesigning and implementing reliable, cost effective solutions for a wide variety of applications since 1985. We've built our team with a staff of industry professionals specializing in the design and engineering of sound reinforcement, studio recording, conference rooms and systems, classrooms and training facilities, and broadcast video systems. Our team is equipped to meet the demands of any situation. We look forward to working with you!

If you are at the highest of high end audio this is the place for you. Restored gear from western…read moreelectric and custom Speakers as well as super high end brands . This is really a special place and Vu the owner is a true gentleman and expert .

Deja Vu is old school on steroids. Come here to see and especially hear top audio gear…read more There are only a few true audiophile shops in the world that not only carry the best gear for your ears, they also host it in a completely unique manner. One is in McLean Virginia, it is called Deja Vu. Make a point to talk to the staff, especially Vu. This place is a true gem. Vu offers both top lines and reasonably priced audiophile gear. For instance, I have obtained some extraordinary Parasound Z line gear that I could not be happier with -- but I have also had Vu sell me more expensive higher end gear. I still have my eyes on the AudioNote tube gear ...but the budget will not currently allow for that. ...Someday. Few people understand what they sell as well as the staff at this little place in McLean VA. Climb aboard if you are tired at mass produced junk and want real audio gear.

I have asked Bruce to help me with a number of things over the past few years from repairing my…read morewife's grandfather's antique radio, to cleaning the inside of some of my older solid state equipment, to in-home consultation on hi-fi and a potential home theater set-up. He's very knowledgeable and helpful.

We have a 20-year old Bose that stopped working a while ago. I tried to get it repaired with no…read moreluck. Everyone recommended that we buy a new wireless system instead. Then I found Bruce, who got it working perfectly again, much to our great delight. He also helped us update the way we control certain functions, including making custom switches for us. He's fantastic to work with: knows so much about sound systems and is perfectly willing to research what he's not familiar with. His fees are reasonable and fair, particularly, given the wide range of experience he brings to bear. Highly recommend Bruce - you will be happy with his results.

Excellent and prompt service for Internet and TV connections…read moreWhen a small problem arose the team, particularly Alex, was outstanding in resolving promptly

Alex and Poseidon are the best vendor I've used in D.C. -- PERIOD!…read more Fast, reliable and responsive. When I had an manufacturer caused issue with hardware they installed 2 years ago, Alex was there the next day, replaced it free and handled the warranty and return process himself.