1. Poseidon Systems, Inc.

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Poseidon Systems, Inc.

4.9 (43 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

30 minutes

Response rate

100%

Services - Poseidon Systems, Inc.

Security system repair

Security monitoring services

Poseidon Systems, Inc. Photos

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Recommended Reviews - Poseidon Systems, Inc.

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Reviews With Photos

Alex, just wanted to thank you for an amazing job! We love it. Second time using Alex for our new home. Highly recommended.

Greg A.

Alex is a pro's pro. He came in and got the job done dispute some unforseen elements. He was a pleasure to work with for a second time. Alex continues to take the TV installation world by storm

Patch job of holes used to run cables

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2 years ago

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11 months ago

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1 year ago

Alex mounted a big screen tv for us. He was on time, extremely professional and did an outstanding job. Highly recommend.

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2 years ago

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2 years ago

Alex is super professional and always gets back to you really quickly, making communication a breeze and ensuring everything runs smoothly.

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5 years ago

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3 years ago

Business owner information

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Alex P.

Thank you so much for the opportunity to help you with your project!!

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5 years ago

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5 years ago

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8 years ago

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6 years ago

Business owner information

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Alex P.

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9 years ago

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9 years ago

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10 years ago

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7 years ago

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10 years ago

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8 years ago

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8 years ago

Business owner information

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Alex P.

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6 years ago

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8 years ago

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10 years ago

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11 years ago

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10 years ago

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11 years ago

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12 years ago

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9 years ago

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11 years ago

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11 years ago

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11 years ago

Gave us a quote. Very friendly, but did not end up using them.

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10 years ago

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9 years ago

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9 years ago

I needed help at the last minute un-mounting my TV and he came through. Responded fast every time I sent a message and arrived on time.

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10 years ago

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Page 1 of 2

Ask the Community - Poseidon Systems, Inc.

Review Highlights - Poseidon Systems, Inc.

“Alex was very knowledgable and guided us on where we should place the speakers as we had some questions.”

Mentioned in 35 reviews

Read more highlights

PowerHouseAV

PowerHouseAV

(32 reviews)

Crystal City

Exceptional Customer Service from Start to Finish!…read more I cannot say enough good things about PowerHouseAV and the exceptional customer service we received! When our home's sound system stopped working, I reached out to PowerHouseAV and spoke with Matt, the COO. From the very beginning, Matt was incredibly attentive, responsive, and helpful. He quickly arranged for John, one of their technicians, to come out to our home and diagnose the issue. John was outstanding! He was professional, knowledgeable, patient, and extremely thorough in his assessment. After identifying the problem, he walked us through our options and helped us transition to a new Sonos system that better suited our needs. John returned for a second visit to properly install and configure everything. Once the installation was complete, he took the time to walk through the entire house with us, testing each speaker and ensuring everything was functioning exactly as it should. His attention to detail and commitment to getting everything right were truly impressive. What really stood out, however, was the level of service even after the job was finished. When I had additional questions about troubleshooting a speaker, John continued to be responsive and helpful, making sure I had everything I needed. It's refreshing to work with a company that genuinely cares about its customers and takes pride in the quality of its work. Matt and John went above and beyond, and their professionalism, communication, and dedication to customer satisfaction made the entire experience seamless. I highly recommend PowerHouseAV to anyone looking for knowledgeable professionals, quality work, and truly exceptional customer service. They've absolutely earned our trust and our five-star review!

Something interesting happened here after my original review, the owner (Aomed) reached out to me…read moreand wanted to make it right. This install was for a training room at a Fire Station, and this was a project that Aomed felt strongly about. We worked together for the next few months on the equipment options and installation schedule. Despite our limited budget Aomed worked with us to maximize what we were getting, while giving us a great deal. Communication is a bit on the slow side, but the result exceeded our expectations and we now have a very nice AV setup thanks to Aomed and his team.

AICyberHelp - Watch your door from your camera security system app on your phone

AICyberHelp

(1 review)

I strongly advise anyone considering working with Monica Escala to look elsewhere. My experience…read morewith her has been nothing short of a nightmare, and I feel obligated to share it to prevent others from going through the same. I hired Monica in December 2024 to install: 28 security cameras A sound intercom system with 18 speakers 5 access control pads integrated with the fire alarm system As for the security cameras, she agreed to install 28 after reviewing my architectural plans but only installed 16--and did so carelessly. Wires were left hanging, ceiling tiles were damaged with large holes, and I was never given access to the security system, while she retained full access and was apparently monitoring the premises without authorization. The cameras themselves were cheap, low-quality models from Amazon (under $50 each)--completely unsuitable for a commercial setting, despite charging me for a professional setup. I paid her the full contract amount for this portion, and she has yet to complete the job or give me access to recorded footage. Despite paying her half of the contract amount upfront, she never delivered or installed a single access control pad. Even worse, she had no clue how to connect them to the fire alarm system--something that should have been fundamental to her scope of work. I had to bring in my fire alarm vendor and general contractor to explain to her how to do her own job. Still, nothing got done. Regarding the sound intercom system, she was supposed to install 18 ceiling-mounted speakers. Instead, she purchased cheap desktop speakers (less than $30 each) from Amazon, dumped them on the floor, and suggested installing wall shelves to mount them near the ceiling--completely unprofessional and unusable for a public facility. Meanwhile, she continued demanding more money and delayed my entire project by over five months--from December 2024 to May 2025--causing serious disruption and financial loss. To make matters worse, she repeatedly entered the property without my knowledge or permission, even after I explicitly told her not to. She frequently asked the building's front desk for access, showing a complete lack of respect for boundaries and professionalism. Monica Escala has shown a complete lack of expertise, ethics, and professionalism. She overpromises, underdelivers, delays critical projects, uses substandard materials, and ignores basic contractual obligations. In my experience, this was nothing short of a scam.

From the owner: At AICyberHelp, we work together to elevate your home or office with automations, AI, and other…read moreinnovative technology. As well as anything needed for smart home and businesses. With our smart cameras, you can view and interact with your space remotely and receive real-time alerts. By integrating smart home technology with our cameras, smart shades, audio systems, video game rooms, smart tag readers, all by a touch from your smart phone we enhance your control and promote energy efficiency in your environment. Moreover, we emphasize strong cybersecurity practices with robust firewalls, antivirus software, and phishing training to protect your data and surveillance feeds. Our flexible solutions are designed to adapt effortlessly to hybrid or remote settings, ensuring productivity and security no matter where you are. Based in Washington, DC, our dedicated team of builders, developers, designers, and cybersecurity experts is committed to making technology more approachable and useful for residents and businesses alike. We believe technology should be intuitive and genuinely assistive, saving you time instead of consuming it, and empowering you without adding unnecessary tasks to your day. With a multitude of apps available, each presenting various pros, cons, features, and benefits, it’s easy to feel overwhelmed and stuck in a cycle of indecision, preventing you from finding effective solutions to your challenges.

Philip's Design - Custom cut-to-length  Curtain Rods and drapes close to ceiling. Customer wanted them just barely touching the floor.

Philip's Design

(84 reviews)

Excellent service and affordable price! Philip hung a 75 pound giant wall chessboard. I was…read moreimpressed with the results. He made sure it was balanced and placed at the perfect height. The big chessboard required metal brackets. Philip ensured that the piece was attached to the wall securely. Overall, very professional. I will definitely hire him in the future. He is also very friendly.

Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

Poseidon Systems, Inc. - securitysystems - Updated November 2026

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