We were going to hear a set of speakers nearby and decided to stop in. Jessie was very friendly and…read moretook time to talk with us about our needs - even though we didn't have an appointment. Rusty the shop dog was also very friendly. We heard some very nice sounding gear and would definitely go back.

Love the store and the staff. Have Hegel, Pro-ject, Totem, Naim, JBL and (most importantly) Marten…read moreproducts I've purchased from them over the years. Great "after-service" to make sure everything is working properly. They've never over-sold or pressured. The best in the D.C. area for sure for high-end Hi-Fi (including what I think of as affordable high-end).

Where do I start? Great Service Friendly? Cost? All of the above! Brought in an old time record…read moreplayer, the kind that plays 33 1/3 and 45 RPM Vinyl records that didn't work, Met Jon(owner) who looked at it and knew right away what was wrong. He re-attached the belt that drives the turntable and bingo, it now worked. Not only did he fix it, he gave me some pointers on how to extend the life of it AND how too connect it to existing equipment in my house. Now the best part, he didn't charge 1 penny, smiled and was happy to take care of it, Need I say more than I will always go too Jon for any electronic needs, nope, he's my guy from now on.

Horrible experience lately. I could fix my Quad preamp and…read moreTorrence LP turntable at reasonable prices 10 years ago when the original owner was still alive and managed the shop. But I just learned that the old owner passed away and the new Latino took it over, I trusted new owner fixing my Quad preamp and poweramp but they quoted over $1k to fix them and recommended to ditch them and buy a new ones. I couldn't ditch them since they were from my father and emotional attachment associated. But I was really shocked to realize that I had to pay $300 as inspection fees to pick them up as they were never repaired. All in all, I will completely forget the shop and never go back there.

I have had an excellent experience with JS audio through the years, and I remain a loyal customer…read more Dave, Jason and Steve are all very knowledgeable and an absolute pleasure to deal with. 10/10

I had been struggling in trying to figure out if it was my wonderful Classe amp (sold to me 20…read moreyears ago by Joe Stromick..he's the JS) or if my Dynaudio speakers were the culprit to dropped and lousy sound. I started talking to Dave. He said he was scheduled for overseas travel, but he had an Atoll integrated amp on the floor. I said that's what I want (having an Atoll CD player that has been terrific). He came to my house and set it up on the evening before hiss flight. Problem solved. That's what I call going way out of the way. JS remains JS all these years. I don't think one could do better.

If you are at the highest of high end audio this is the place for you. Restored gear from western…read moreelectric and custom Speakers as well as super high end brands . This is really a special place and Vu the owner is a true gentleman and expert .

Vu doesn't keep his word. A year ago he agreed to testify as an expert witness in my trial against…read moremy sister for violating state law: as my fiduciary when I was ill, she unlawfully gave away my stereo and 20,000 LPs and cds. Yet he took vacation on trial date, forcing me to end lawsuit and sue again in fed ct. Trial will be late this year or next. He tore 1 year plus from my life. Recently I wrote him the huge harm he's done; ignored me.

Amazing customer service and support! my wife bought me a Marantz turntable there a few years ago,…read moreand we went back while preparing for our move to Seattle. Jason was incredibly helpful and not only advised us on how to protect the stylus and the rest of the very expensive device but also packed it in an extra box, taped it up and labeled it for our move. Incredible - he went above and beyond. Strongly recommended!!

I contacted Evolution Audio to purchase an LG or Sony TV and received first class white glove…read moretreatment from Jason from beginning to end. His advice regarding the proper set Sony Bravia 7 RGB for a room with lots of natural light was correct. The purchase and set up were a pleasure and I highly recommend Evolution Audio!

These guys are legit. I happen to come across them from Ebay. I found out they had a retail spot…read moreso I contacted them and have been working with Johnny. Johnny knows his stuff. Worked out a great deal on SVS SB2000 Pro . Such a good deal I just bought another one. They have new and open box. The open box I got was flawless. Couldn't even tell it was open box except for the outer box. So now I got another sub coming and didn't ask the wife. Hopefully she won't notice it.

I purchased a Marantz AV30 preamp processor from IQ and I couldn't be happier with my purchase. I…read morepreviously owned a Yamaha CX-A5200 processor and the Marantz is noticeably a better unit most likely due to a more modern design and upgraded internal components.

The best. They have installed three tv's and two audio systems over the past 10 years…read more Great pricing and excellent service. They know TV's, TV installation and Audio Systems!

Always a pleasure doing business with Terry S. Professional, knowledgeable and friendly…read more Thank you!

This story starts off in guitar center. Went in to purchase a $1K+ drum kit. They had it in stock…read more They would NOT take it off the shelf for me to play. I told them I didn't actually need to play the assembled kit but absolutely needed to hear WTF it sounds like so was only asking to take it off the shelf for me to strike each drum a few times. They refused and told me to go to YouTube to hear it! While it was right TF in front of me. Went to Chuck's, found a similar set but it was $300 more expensive than I wanted to spend. The guy at the drum counter assembled it in the middle of the store drum area and even brought out additional cymbals that they had to get from storage for me to try. Purchased it on the spot. All these terrible reviews on here but... It's either here or Guitar Center so pick your poison. Zero other options in the area. And they have the best guitar tech in Maryland. Have taken 4-5 guitars to him over the years and received perfect service. One bizarre thing- there is no need for 3 security guards. Does this place get jumped all the time? Might as well just hire a cop.

I bought an item with Free Shipping. It did not work out and I returned the item, brand new, never…read moreused. I paid to send it back. I looked at my band statement and saw over $35 was deducted from the total. I was told that shipping was deducted from my refund. I really do not understand this. The company advertises free shipping...but if you have to return the item, then all of a sudden the shipping is not free? I paid $156 for the item and was penalized another $19 because I returned it. Maybe I am being unreasonable but I think this is not right. Either shipping is free or it isn't. Don't say one thing and then do another.

Excellent service and affordable price! Philip hung a 75 pound giant wall chessboard. I was…read moreimpressed with the results. He made sure it was balanced and placed at the perfect height. The big chessboard required metal brackets. Philip ensured that the piece was attached to the wall securely. Overall, very professional. I will definitely hire him in the future. He is also very friendly.

Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.